Rockcastle Health & Rehabilitation Center

Joan Hackley

First, I am a Registered nurse and my 92 year old mother is in Rockcastle Care and Rehabilitation. She has been here for 2 weeks. Her room is private, so it is small, but is ample for our needs. The environment is clean and safe. There are church services, singers that visit, group games and professional hair care. There is a dining room and the food is good. Visitors can eat in the dining room with their family or in the room for only $2.00 per meal. There are rooms for families to reserve for private activities. They have several pet cats that wander freely through the halls and rooms to visit. They also have pet therapy groups come in and encourage families to bring the resident’s pets to visit. This rehab center is absolutely wonderful. They respond to requests and concerns within minutes. They always ask if there is anything else we need, before leaving the room. Their nurses, techs and housekeepers are always knowledgeable, friendly and helpful. The medical staff are quick to respond to changes in mom’s presentation. The physical therapy department works hard with mom and involve her care providers in the therapies they can continue in her room. The speach therapy department made a referral immediately on admission. We had a life planning meeting the day after she was transferred to their care, to plan her care with all the different departments who are working with her. They listened and have followed through on all requests. I would highly recommend this place.

Provider Response

SuzyQ4

We were so glad to have Rockastle Rehab to turn to when my grandmother became ill. The staff there was well trained and provided excellent care for her. The people working there were kind, courteous, and for the most part always patient and thoughtful. Most of them took care of her like she was their grandmother, too. That made it so much easier for us to leave her, knowing she was in good hands while we couldn't be with her. The physical therapists worked wonders with her, they had her exercising more than we had been able to get her to do at home! She enjoyed the various activities, especially the outings, and she made many friends there. The one thing she did not care for there was the food, but then nothing in the world compares to home cooking. The place was always clean, the staff was awesome, and I know they took great care of my grandmother.