Bickford of Macomb

Susan

We toured Bickford of Macomb. I thought it was wonderful. They were very helpful. We went back twice because we wanted to view some of the other rooms, and my mom couldn't remember. I thought they were very helpful, and I thought it was a great facility. My mom just didn't want something so small. They had a hostess plate, so we had snacks there when we met. They have an arts and crafts room. They have an exercise room.

Rachel

Mom's apartment at Bickford of Macomb is very comfortable. They have exercises, movies, card playing, dominoes, and just the typical stuff. The food is very good. They are very caring. The facilities are very good.

Provider Response

Paula

My dad has moved into Bickford of Macomb. It's good. His room is very nice. It would be nice to have more space, but the price was good for this, so we went with this middle-priced room. The staff members are very nice, very helpful, and very friendly. Amenities are probably where they may be lacking. They have some activities, but my dad has not had any that he wanted to participate in other than they have kind of a church service there. He is missing not having a room to exercise in. Where he was before, he went down two or three times a week, and they had exercise equipment like riding a bike, and he is missing that. There's nowhere to exercise. They did a lot of music where he was before, but they haven't done anything like that here, so he has missed the music program, too. They just changed their maintenance man. I was sorry to see him leave. He was very outgoing and personable. I have not met the new person yet. He just started last week. But as far as cleanliness, it looks clean. They seem to keep everything up well. The good thing is that it's pretty small. They only have 28 rooms or apartments, so there are fewer people, and the staff gets to know you a little better. But then it's just smaller all around. I would like to have a little more space, but it's nice.

Provider Response

Sherilyn

Bickford of Macomb has been the nicest of all the senior homes that I visited. The staff was warm, welcoming, interested, and cared about the residents. It was well put together and well thought out. The rooms were nice and looked comfortable. The facility itself was lovely and the food was good and served nicely.

Illinois attorney

My profession is an Elder Law attorney, and I am my county's Public Guardian. I have visited and looked after clients and friends in a number of facilities from complete skilled care to independent living. Our family placed my grandfather in Bickford about a month ago. I visited this weekend and was in the facility several times. The negative review from 2012 does not describe at all the facility that I experienced. First, it was exceptionally clean, and first class in appearance, quiet and comfort. The staff was exceptionally friendly, even on the weekend when there was no upper management around. (Weekends and evenings are a great time to check a facility.) Although my grandfather has some memory issues, he would have made a comment if he had a negative experience with employees. Grandpa hasn't made one negative comment to any family member. In the facility where he was prior, he wanted out every time someone visited. At Bickford, he's never once mentioned leaving. He enjoys the staff, and you can tell they enjoy him. The care is exceptional. My mother is a retired RN and she too has found nothing to complain about with Bickford. The food is great. I came around lunchtime to pick up Grandpa and he wasn't finished eating. They offered me a meal. I am a self declared "foodie," but I said yes. I was pleasantly surprised. The residents had several choices and it was balanced. I give them a five star because I couldn't find one minor issue to critique.

margo71142

We chose this faility because the staff was very friendly and helpful when we went to visit. My aunt liked the size of the room because she could get her own furniture that she wanted to take in it. It was a one bedroom with a space for her couch and a desk. Also included was a small sink, microwave, and small refrigerator. It had a large walk in closet and a large bathroom. There was a dining room and a big living room which was had a pleasant atmosphere, although my aunt didn't spend much time there. There were rockers outside by the front door where people could sit when the weather was nice. There were planned activities on a daily basis and outings, There was a beauty shop and a resident nurse. The staff members were friendly and helpful. My aunt just didn't want to be there; she wanted to be in her own home. She was depressed and spent most of her time in her room in bed. She didn't like the food and didn't eat much. She lost weight and was going downhill, so when spring came she went back to her home and is much happier there. A lot of the residents there had dementia or altzheimer's, and my aunt didn't really make any friends. When I asked her why she said, "They're all old people who don't know anything."