The Phoenix at James Creek

Offers Assisted Living and Memory Care

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90 Ruth Lane, Cumming, GA 30041
Call (800) 385-2527
The Phoenix at James Creek (800) 385-2527

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Questions about The Phoenix at James Creek

What ongoing training does the staff receive in dementia care?

We have each staff member go through an additional eight hour course offered by the NCCDP.

Describe the overall population of assisted living residents at The Phoenix at James Creek. What is their average age? What are their favorite things to do?

In general. we have a very active group with some residents that are totally independent to residents who need full assistance with care. It's a motivated group that does exercise, self initiates doing crafts in the craft room and outings are really popular. It's also an intellectual group that enjoys trivia challenges with our sister communities.

What programs or activities does The Phoenix at James Creek offer to enrich residents' well-being?

We make sure that our calendar represents the six dimensions of wellness. We have an instructor who comes in to do physical exercise classes, we do cognitive tasks such as trivia challenges, we have a demo kitchen where guest chefs come and do cooking demonstrations, we have great amenity spaces to support our calendar. Residents can enjoy reading in our library, playing games in our game room, and enjoy happy hour in our Pub.

What places are near The Phoenix at James Creek or within walking distance for assisted living residents to enjoy?

We are tucked away from most commercial places and thus the residents can enjoy the serenity of the woods around them. We have a beautiful courtyard to relax in. One could walk to the gas station but that is about it. We are in close driving proximity to grocery stores and restaurants and the Mall of Georgia is less than 10 miles away offering lots of shopping and dining options.

What transportation services does The Phoenix at James Creek offer to assisted living residents?

We have a bus that takes the residents on outings. Included in rent is transportation to one appointment weekly, with the requirement that the appointment is within 10 miles of the community.

What makes the chef or dining program at The Phoenix at James Creek exceptional? What kind of menu can assisted living residents expect?

Phoenix Senior Living pours a lot of resources into it's dining program. Crandall Dietitians oversees our menus to ensure that they are well balanced and nutritionally planned. We offer two entrees to choose from and an always available menu so that our residents always have choice. We serve restaurant style with servers so our residents enjoy a pleasant dining experience. We have monthly Sunday brunches and cookouts during the summer.

What safety features or security measures does The Phoenix at James Creek offer to assisted living residents?

We have a concierge that greets guests during the day and the front door is locked in the evening and guests are required to be buzzed in after hours. We have pull cords in each apartment for assistance as well as a pendant option available that works with the call system. The apartments are locked by key fob and we can run a report showing who has opened and entered the apartment if needed.

How does The Phoenix at James Creek keep residents' families informed about their loved ones?

All of our managers have an open door policy of course. We utilize technology to make announcements as needed via email or text, whichever is a family preference. We employ a Family Experience Director who communicates with family members as needed to augment our nurse and give the family members more access to clinical information. We conduct care plan review meetings and communicate changes according to family member preference. We ask for all of those preferences during the pre-move in paperwork so that we can provide individual approaches and options.

What is the care staff-to-resident ratio at The Phoenix at James Creek during daytime and nighttime hours?

We use variable staffing to meet the needs of the current resident population. We utilize an electronic record system that allows us to know exactly what care needs are in our community each day, thus giving us a suggested care ratio so it can vary according to needs. We are often well over state requirements.

If The Phoenix at James Creek accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We accept dogs and cats with some restrictions in place. We have a nice courtyard and a walking path around our community.

What ongoing senior care training does the staff receive?

We require all of our team to go through the Certified Dementia Practitioner course offered through the NCCDP which is an additional eight hours of training on dementia. Beyond that we offer monthly training during our Town Hall meetings and position specific training as needed.

How many staffers are on duty in the daytime and overnight?

We utilize a variable staffing ratio so it is dependent on the current needs of our memory care residents and is well above state minimums required.

What safety features or security measures does The Phoenix at James Creek provide to protect residents who wander?

We have a secure memory care neighborhood with a secure courtyard for residents who wander.

What programs or activities does The Phoenix at James Creek offer to keep residents engaged? How does the staff engage residents' long-term memories?

Our programming incorporates the six dimensions of wellness. We offer exercise programs and walking clubs, games, music and entertainment and reminiscing. We ask the family members to complete a life story so that we can engage our residents in reminiscing that is meaningful and so that we can continue activities with a meaningful sense of purpose i.e. residents who liked to garden might do an activity of corn husking or a past teacher might help organize school supplies. We have life stations such as an ironing board and a desk that an executive might sit at for an individual activity. We also believe in the beauty of connecting our youngest generation with our wisest and do lots of inter-generational programming.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

We have a wellness director who is an LPN or RN who completes the assessments. Assessments are completed pre-move in, at 30 days from move in and then quarterly or as needed related to a significant change.

What techniques does The Phoenix at James Creek use to support memory care residents during mealtimes?

We utilize red Fiesta plates to look like home and to help the food "pop" from the plate. We offer simple choices with a physical demonstration of the food so that they are visually cued as well as verbally. We assist with dining as needed with physical or verbal prompts. We can also offer specialized diets such as pureed or mechanical soft diets.

How does The Phoenix at James Creek keep residents' families informed about their loved ones' health?

We ask for family preference and call, text or email according to what they have asked for.

Describe the neighborhood around The Phoenix at James Creek. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

It's tucked back in a wooded area near residential and commercial but with not a lot as its immediate neighbor meaning the view is mostly woods. We are located close off of Hwy 20 that allows easy access to shopping, dining, and entertainment.

Is The Phoenix at James Creek affiliated with a hospital if more care is needed?

No. We strive to have great relationships with area hospitals to assist with smooth transitions to and from however we are not directly affiliated with any hospital entities.

Costs for The Phoenix at James Creek

Cost of Assisted Living

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Starting Price

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Cost of Memory Care

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Services and Amenities of The Phoenix at James Creek

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Assisted Living Starting At: $3850/month
  • Memory Care Starting At: $4550/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Do Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

Features

  • Resident Transportation
  • Garden And Patio

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Activities

  • Offsite Activities
  • Religious Services

Languages

  • English

General

  • Pets: Small Pets Allowed

Licenses

  • State Licenses: Pending

About The Phoenix at James Creek

The Phoenix at James Creek offers premier assisted living and memory care with excellence in personalized care and a dedicated, trained staff. Situated in Cumming, Georgia but convenient to the North Fulton, Alpharetta, and Forsyth communities, our state of the art community offers luxury style accommodations with a relaxed, small town feel. Phoenix Senior Living is a company built on love that spans generations, offering ideal assisted living options for seniors and specialized services for those diagnosed with Alzheimer’s and various forms of dementia. The leadership of Phoenix Senior Living, collectively, has been serving seniors and their families in the Southeast for more than 30 years. We believe that transitioning a senior into their new home at The Phoenix at James Creek welcomes a new chapter in their life as well as the lives of their entire family — a life where seniors live, love, learn.

Premier Assisted Living Services and Amenities:

All seniors at The Phoenix at James Creek have access to the community’s wide range of services and amenities. This includes permanent residents, Senior Day Program visitors, and short-term residents in our Respite Care Program. Seniors enjoy a superb culinary experience, personalized care assistance, professional housekeeping services, and excellent transportation options, to name just a few.

Every resident has the ability to call for immediate help via our Ecall system located in all bathrooms and bedrooms, as well as by way of personal mobile pendants provided. Our leadership team and trained, dedicated caregivers are committed to serving your loved one, recognizing each resident is uniquely different. When it comes to your loved one, it all matters, and it matters to the entire team at The Phoenix at James Creek.

Memory Care:

The Phoenix at James Creek specializes in caring for seniors who experience Alzheimer’s and the many forms of dementia. We understand the toll memory loss can take on families as well. The Phoenix at James Creek can help manage the various stages of living with someone with Alzheimer’s or dementia. Our Memory Care Neighborhood is designed to simulate a comfortable home-like environment. Relevant mementos and furnishings are carefully designed to create a peaceful and familiar environment, coupled with active reminiscing daily. When living with memory loss, cultivating a successful day isn’t always easy. Our caregivers proceed with patience, compassion, and respect in all circumstances. Each day, The Phoenix at James Creek enforces the philosophy that every senior can live a purposeful life – no matter his or her current stage of memory loss.

What Makes Us Special

We recognize and honor our seniors’ unique abilities and aptitude while introducing them to new experiences, creating a spirit of achievement and emotional well being. We offer individually tailored activities and purposeful interaction with just the right amount of assistance.


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The Phoenix at James Creek


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