Magnolia Manor

Vanderbill

My wife is at Magnolia Manor for rehab. She had been there for 13 days already, and then she had to come to the hospital for an emergency. This happened twice. When she leaves the hospital, she'll be going back to finish up what she has started. The care is great. The people are really good. It's just that my wife's situation kind of limited her from getting a complete rehab treatment. The place is fine. There's nothing wrong with it. They were great people. They were very concerned. They took care of her. I have no problem with that. It was a shared room. They have activities there, but she wasn't able to partake in them. The place is a little bit old. It's not a brand new place or anything like that, but they kept up the location the best they could. The food was great.

Ora

We liked our tour of Magnolia Manor of Columbus skilled nursing level. The place was really clean and the people that we talked to were very knowledgeable, very kind, and took the time to explain things. They helped us understand the process and also made us understand that my husband might not be accepted because they have a way of not overloading themselves with patients that need extreme help, and they had a limit on the number of patients that they can take because they want to make sure that they are giving the patients the right care. But they were extremely helpful in helping us navigate these waters, and in telling us what they offer and could offer. We were able to go into the cafeteria. It was extremely clean, the food looked nutritious, and healthy. We talked to a couple of patients who were out in the hallway in wheelchairs, and asked them about their thoughts of the place and how they like it. One gentleman said it's OK there, and it's much better there than to be out in the street, and he said that the food was really good. The staff said that they do exercises, they have different kinds of entertainment for them to come in, and yesterday they had a Mardi Gras party for them. They also have accommodations to take them outside.

turns2sparks

Allowed mother to fall from bed and wheelchair multiple times, last fall resulted in death. Facility dirty, rat in room, broken water valve, left in dirty diaper all the time, always short staffed and no interaction with resident.

concerned family member.

Worst facility ever seen. Poor management, under staffed. Nurses stay at station. Residents seldom receive a bath, hair cut. Rude, not willing to resolve issues,and constantly complaining about one another.

Mary362256

My relative was in Magnolia Manor. It was OK, not great, but the staff was good. The rooms were moderate. They need to improve the decoration and ambiance of the place to make it bright and cheery.

ptckathy

My mother was admitted to Magnolia Manor in June 2014 for rehab. I could not have been more displeased with the care that she received while she was there. She was never gotten out of the bed and it was very hard to get anyone to come in her room when we needed help. When I would leave she would sometimes lie there for hours waiting for someone after she called the nurses station. Not pleased with the Physician care there either. Did not feel they cared enough to get to know my mothers situation. We eventually ended back at the hospital due to my insistence which was too late for my mom to recover. Overall not a place you want someone you love to be!!!