Superior Residences of Lecanto Lecanto, FL

Superior Residences of Lecanto is very nice. Everybody is very cooperative, very knowledgeable, and they keep me informed. My sister has an apartment; you can either get a single or a double. They have entertainment, singers that come in, and they also play bingo. It's a beautiful facility, and it's a good value.

My mom literally stopped walking, talking, or doing anything when she lived at Superior Residences At Lecanto. She had a smaller room and she stopped living. They didn't even bother to do activities with the residents and just left them. They have a calendar, but they don't do anything. It used to be really nice, but it went downhill. They weren't watching them and people were falling. Bad stuff. The staff was apathetic and there was no interaction. They just put them in the media room and they just sit there in their wheelchairs and nobody talks to them. 4th of July there was supposed to be a costume contest, but they never did it, and they're supposed to have social hour, but nobody ever comes to do that either. Nothing. It was horrible. It was a good place, but all of a sudden they got four executive directors in two years and the place just fell apart and they didn't have any CNAs in there. I used to call the place a Disney resort and it smells now. I wouldn't recommend anyone go there.

Beware of marketing claims about "aging in place". And beware of their claims that their "40 points of care" is something most residents never get to. Neither of these are true. You WILL be moving your loved one if they decline to a certain point. Heavy staff turnover, even at the highest positions. It is like a revolving door, and they are pros at "passing the buck", when you are told something by someone in authority and then that person quits in a month, the new staff claims that everything you were told is incorrect. They don't accept responsibility for mistakes with meds, with promises broken, or for things not going into "the care plan" no many how many times they assure you that they will take care of it. If your loved one becomes ill, or declines, or lacks care, they simply make excuses, make promises that it won't happen again. Then it does. Beware clever marketing. They will even visit you at home with gifts to seal the deal. Then once you're in there, everyone and everything changes. Sometimes the prettiest place is far from the best place. Keep your eyes open and don't get fooled.

By FAR the prettiest of the facilities we looked at. Set up more like a nice hotel than a care facility. Nothing "medical" about it. No stark white floors or hospital-like vibe. Very pretty and immaculately clean. The staff is kind for the most part. More supervision is needed, as the residents have "free roam" and things can happen in the halls when there are no aides or nurses nearby. This is troubling. There is very little to do here. One activity per day, then the rest of the time the residents are on their own, watching TV or wandering around. I do wish there were more stimulation and "stuff" for the residents to do. It would be simple to add fun items for the residents to engage with on their own. The staff is open to suggestions.....it's just frustrating that they don't do more to engage the people that they care for. That said....none of these places are perfect. And this may be the best of them. PROS: Sparkling clean, no odors, Residents can have their own furniture and decor and familiar things in their rooms. Lovely courtyard accessible at all times. Pretty plants, tables, umbrellas, well cared-for grounds. Food is good Easy to reach staff who are open to talking during rough times They will alter "procedure" to accomodate the needs of your loved one. Flexible in that way. CONS: Just one activity per day. Too much free time for residents, much of it unsupervised. Lots of turnover with staff More training is needed for the aides in dealing with patients with memory loss and the unique challenges that this illness involves. More compassion is needed by some of the staff. Though this was an exception, not the rule.

At Superior Residences, they have private rooms and double rooms, they have a lot of activities, and they have good food. Their rooms are good size and they have a private bathroom. Each room has its own air-conditioning. The staff seems to be pretty good. They have a couple of news ones, but they seem to be okay. They take the residents out once a week somewhere to a park or something or out to eat. They have entertainment coming in. Tomorrow, there is a music group coming in. They seem to be pretty active. They keep them pretty busy. We had my wife in three different places and this is by far the best of all of them. They seem to have everything pretty much covered. The facility is well designed because you can go out into a courtyard anytime you want and it is within the building. The building is like square and the courtyard is in the middle, so you can go out. This was one thing I was looking out because I wanted my wife to get some fresh air and be outside. They have very good meals. My wife gained weight since she has been there.

Superior Residences was able to keep my father-in-law all the way through the end. The staff was the most excellent bunch of people we've ever had to deal with. The rooms are absolutely beautiful. It's clean, new, and nice. They have a bunch of activities. But my father-in-law went in there with lung cancer and a little bit of dementia, so he was unable to take advantage of a lot of the activities. But I know they had bingo, entertainment, and pets visiting.

Superior Residences just opened up when I visited. It's a beautiful place that didn't have many people yet because it's brand new. I'm very impressed with it, but their price was too expensive and beyond my budget. If I could afford it, I'd probably have my wife in there.

You feel comfortable with this facility the moment you step through the front door. The staff is absolutely the best.. Genuine and caring. The residents were singing on the bus when I walked by. No hospital environment ... Just happy, smiling people. Highly recommend anyone to see for themselves.