Kensington Gardens

Ellen

I broke my left leg on February 12. I had emergency surgery, and then I was transferred to Kensington Gardens Rehab for my healing process for my broken leg. We have a new administrator for the last three or four weeks. Things are getting much more professional. They were not very professional when I first arrived here in February. There was a lot of temporary help that came and went. They seemed to have their own interest. That has changed now in the last three weeks. The food has improved. The whole management of business of this place has improved since this new administrator arrived. It gets better all the time. They were keeping the place pretty clean before, but now the attitude about keeping it clean has improved. There is bingo three times a week. There is an activities director, who is very responsive if people want to do things like coloring and crossword puzzles. There is a smoking patio, which I don't go to. I only look at from a distance because I'm not a smoker. There's definitely an improvement in the overall attitude and how the place feels in terms of friendliness. There's still a few staff who are crusty and rough around the edges. There also a few staff who left. It is an older building that's been under other management through the years. So it is what it is, but it's quite well laid out in my opinion. They have a wing where any new people go for two weeks for covid quarantine before they are placed in any other part of the building. They are very Covid conscious. All the staff have been vaccinated.