Provider Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
October 11, 2020
Provider Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
October 11, 2020
Provider Response
Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.
September 28, 2020
Provider Response
Hi Ladybugcassandra, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Santa Barbara. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!
September 25, 2020
Provider Response
Thank you for your review. Safety of our residents, staff and visitors are our priority. We are glad you enjoyed your visit with your Aunt.
September 23, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Santa Barbara. Thank you again, we hope you have a wonderful day!
September 23, 2020
Provider Response
Thank you for you review! We are pleased that we were able to make you feel at ease during this difficult decision. We are committed to supporting residents and families as they transition into our community.
September 22, 2020
Provider Response
Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.
September 18, 2020
Provider Response
Thank you for reviewing Pacifica Senior Living Santa Barbara. We are pleased that you like the amenities offered at the community and that the staff were warm, friendly, and caring. We are committed to providing a top quality customer service experience.
September 16, 2020
Provider Response
Thank you for your review. We strive to provide the best care for our residents. Our culinary team works hard to provide a comfortable dining experience for each of our residents. We look forward to continuing caring for your father and serving your family.
September 16, 2020
Provider Response
Thank you so much for sharing your positive experience. We are pleased that we were able to make your mother feel special on her birthday.
September 16, 2020
Provider Response
Thank you for your feedback. We are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Santa Barbara.
September 15, 2020
Provider Response
Hello, thank you for your positive review. We are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Santa Barbara. Thank you again, we hope you have a wonderful day!
October 07, 2018
Provider Response
Thank you Glenda, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Santa Barbara.
March 27, 2018
Provider Response
Thank you for sharing your experience, we're disappointed to hear that it was not a positive one. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience.
March 27, 2017
Provider Response
Hi Kara, Thank you very much for taking the time to leave us this positive 4 star review. Your opinion is very important to us. We are proud of our community and the exceptional level of care we provide. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions.
What ongoing training does the staff receive in dementia care?
Dementia care training starts at orientation and continues throughout the staffs’ tenure. Onboarding includes 26 hours of Dementia and Assisted Living care training with 3 – 5 days of hands-on training. Ongoing training is comprised of computer-based learning (8 additional hours per year); hands-on live classroom training (4 hours per year); and monthly in-service events led by the registered nurse, executive director, or a third party vendor.
How many staffers are on duty in the daytime and overnight?
Staff is on duty 24 hours a day. In addition to care staff and medication technician, we have the Activities director and Nurse on duty during day hours. We have sufficient staff to meet needs and requirements of the population of residents within our community.
What programs or activities does Pacifica Senior Living Santa Barbara offer to keep residents engaged? How does the staff engage residents' long-term memories?
Pacifica Senior Living offers a robust activities program staffed by an activities director and an activities assistant. Group activities including, but limited to, exercise, gardening, movies, baking, putting golf, and singing are scheduled seven days a week from 9:30am through 6:00pm. Additionally, individual one-on-one activities, such as manicures and jewelry making, are ongoing throughout the day. Long-term memories are engaged through activities specific for long-term stimulation and reminiscing with memory books. Other activities include, but are not limited to, live music, dance groups, birthday parties, dance parties, ice cream parties, and holiday parties.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Each resident is assessed by the nurse every 30-90 days or as needed. After the resident has had his/her assessment, a care conference is scheduled with the family/Power of Attorney and resident to meet with the Executive Director and Nurse.
What techniques does Pacifica Senior Living Santa Barbara use to support memory care residents during mealtimes?
As Pacifica Senior Living practices individual person-centered care, techniques vary per resident and are meant to be independent appropriate. Techniques may include reminders, cueing, mechanically enhanced foods, hand-under-hand assistance, or a total assist with feeding.
How does Pacifica Senior Living Santa Barbara keep residents' families informed about their loved ones' health?
The Care Conference, scheduled every 30-90 days, is the most formal communication with families regarding a loved one’s health along with phone calls as needed. However, Pacifica Senior Living maintains an up-to-date Facebook and distributes a monthly newsletter with a wealth of information regarding the community and its residents.
Describe the neighborhood around Pacifica Senior Living Santa Barbara. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
We are centrally located in the city of Santa Barbara in a quaint neighborhood that is freeway close. We are just a few short blocks to shopping, hospitals, beaches, dining and theater.
Is Pacifica Senior Living Santa Barbara affiliated with a hospital if more care is needed?
Pacifica Santa Barbara is a non-medical care community. We work closely with Cottage Hospital of Santa Barbara as well as several health agencies including Home Health and Hospice.
Pacifica Senior Living Santa Barbara is a 36 bed memory care community located in beautiful down town Santa Barbara, just blocks from Santa Barbara Cottage Hospital and various other medical offices. Large courtyards, gardens and fountains offer a tranquil setting for residents. Spacious common areas allow for social gatherings and entertainment. Residents and family enjoy the unique size of Pacifica Senior Living Santa Barbara, offering the amenities, care and staffing of a large community yet maintaining the intimacy of small homes.
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