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Home Instead - Winchester, VA

1400 Amherst St, Winchester, VA 22601

(800) 558-0653

Verified Partner

4.89

(49 reviews)

Offers Home Care
Top rated on Caring.com

2021

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Reviews of Home Instead - Winchester, VA in Winchester, Virginia

4.89

(49 reviews)

    Top rated on Caring.com

    2021

    Kim

    1

    October 20, 2023

    I am a current client of this provider

    Home Instead-Winchester, VA is not reliable. I've had two weekends now that I have not had coverage. They have been able to provide for me through the week, but not on the weekend. I was assured that they knew how to run the Hoyer, and the majority of them were not comfortable with it. There are a couple that are good though and I felt okay leaving them. For one thing, I would have a different caregiver just about every day for the first week or two and it's just now that we have one that's here the majority of time, but that's after three weeks. They work their staff to death. They're constantly calling them to cover. So, they abuse the ones that are there. They have too many patients and not enough staff to be doing the way they're doing.

    GratefulSon

    5

    August 27, 2022

    I am a past client of this provider

    Home Instead helped us out greatly in caring for our mother during her recovery from a serious medical situation.

    Jacqueline

    5

    September 29, 2020

    I am a current client of this provider

    Kenia is a great companion. We go out to eat, laugh, talk, and do yard work. I have a great time. She spoils me.

    Diana

    5

    July 23, 2020

    I am a past client of this provider

    Service was excellent. House kept exceptionally clean and my aunt was well cared for—all her needs met. Went above and beyond!

    Marie

    5

    July 17, 2020

    I am a current client of this provider

    Getting things I need are prompt and what I ask for. Helping with appointments and transportation have been a great help also.

    Suzanne

    5

    July 14, 2020

    I am a current client of this provider

    We presently have wonderful caregivers. Due to decreased manpower, I did have to hire private caregivers: Judy K., Stephanie B., Angela and Fiona.

    Robert M.

    5

    July 7, 2020

    I am a current client of this provider

    Always arrive on time. Very neat appearance. Many other chores. Always helpful. Goes far beyond normal duties.

    David

    5

    July 4, 2020

    I am a current client of this provider

    Elizabeth has been with me for several months. She has gone beyond what I anticipated in the program, both on an emotional level and a cleaning level. She is a very kind and caring person. Also, I have given tours to my family showing them how nice the house looks. It is an honor to have Elizabeth working with me.

    Geraldine

    5

    June 15, 2020

    I am a current client of this provider

    I have been very pleased with the service that Elizabeth has given me. I look forward to her coming when she can.

    Gerri

    5

    April 7, 2020

    I am a current client of this provider

    I am very pleased with all the help I have been receiving.

    Fred

    5

    March 2, 2020

    I am a current client of this provider

    Awesome service. Great caregivers.

    Diana

    5

    February 27, 2020

    I am a current client of this provider

    I am so impressed and pleased with Home Instead. JoAnne P. has been a blessing to me. We (together) found a most wonderful caregiver to assist me, Jessica!

    Freda

    5

    February 24, 2020

    I am a current client of this provider

    Very satisfied and happy with care. Reliable in sending caregivers and finding replacements.

    Melinda

    5

    February 19, 2020

    I am a current client of this provider

    Our caregiver is very organized, a hard worker, and a very caring individual.

    Evan

    5

    February 13, 2020

    I am a current client of this provider

    Appreciate having caregiver, Breanna, here to help. Wish I had called sooner.

    Candace

    5

    February 7, 2020

    I am a current client of this provider

    Home Instead is very good to work with. JoAnne is very knowledgeable. Fiona is very meticulous and does an excellent job.

    Paula

    5

    December 20, 2019

    I am a past client of this provider

    Excellent service provided by both schedulers and caregivers. Would highly recommend.

    emwenz

    5

    November 4, 2019

    I am a current client of this provider

    This agency has been a lifesaver, Joanne was our contact and she was able to provide care for our father promptly. The care givers are professional, the organization is extremely well run and they do everything possible to provide continuous care while keeping you informed. Excellent.

    Burgess & Ivalee

    5

    October 15, 2019

    I am a current client of this provider

    Very efficient and caring.

    ReviewerJO#100919B

    5

    October 14, 2019

    I am a current client of this provider

    I'm very fond of my caregivers. Kathleen is very special to me and she goes out of her way.

    BM

    5

    October 14, 2019

    I am a current client of this provider

    Very polite. Nice to be with and have a conversation with.

    Charlotte

    5

    October 14, 2019

    I am a current client of this provider

    Love my caregivers. Good caregivers.

    Eldon

    5

    October 14, 2019

    I am a current client of this provider

    Outstanding in all ways. Communication and caregivers.

    Harvey

    5

    October 14, 2019

    I am a current client of this provider

    Excellent personality and real hard worker. We are very compatible and talk, tell stories, and get along great. She takes really good care of me. She has stopped me from falling (in progress) several times.

    Carol

    4

    October 12, 2019

    I am a current client of this provider

    Our experience with Home Instead Senior Care has been good. We're using them for about a month now. I use one regularly at night, and she takes my husband to the bathroom because he can't walk. The ones in the day basically do the same thing. Bathroom duty is the main thing, and every now and then they'll do lunch. The caregivers have been good, friendly, and professional. Scheduling is good. They usually call me with who's coming, and they've never not filled a slot when I've asked them to. I would recommend them.

    Robert

    5

    October 12, 2019

    I am a current client of this provider

    Excellent caregiver. Totally satisfied.

    Harmon

    5

    October 12, 2019

    I am a current client of this provider

    Mary anticipates well. Very conscientious.

    Ruby

    5

    October 11, 2019

    I am a current client of this provider

    My caregiver always does anything I ask her to do. So helpful!

    George & Joyce

    5

    October 10, 2019

    I am a current client of this provider

    Care coordinator very helpful. Kat, the caregiver, is wonderful.

    Olga & Marianne

    5

    October 10, 2019

    I am a current client of this provider

    We have been extremely pleased with all services.

    Gail

    5

    October 9, 2019

    I am a current client of this provider

    Very pleasant and accommodating. Good rapport with mom.

    Gail & Robert

    5

    October 5, 2019

    I am a past client of this provider

    With greatest pleasure we share that our caretakers, Tammy and Britney, were exceptional in caring for my husband at Capon Spring and farms from July 24 to 28. They are women of integrity and we were so pleased with their dedication to all his needs.

    Philip

    5

    October 5, 2019

    I am a current client of this provider

    I get good service. Caregivers are nice.

    Gretchen

    5

    October 4, 2019

    I am a past client of this provider

    My brother and I were very impressed with the speed of scheduling the assessment and connection with the perfect home health aide for needs, location and personality. All services have been very caring and professional. We are very appreciative.

    Evelyn

    5

    August 1, 2019

    I am a current client of this provider

    She is a very nice and pleasant person and also very helpful. I feel she is a very good friend.

    Lucy

    5

    July 22, 2019

    I am a current client of this provider

    My caregiver is my angel!

    Anne

    5

    June 19, 2019

    I am a current client of this provider

    Reliable and caring caregiver. Nice to know we can depend on Home Instead.

    Rodney & Annabelle

    5

    June 18, 2019

    I am a current client of this provider

    Caregiver Randi was very good, on time, and did everything asked.

    Nancy

    5

    May 19, 2019

    I am a current client of this provider

    Home Instead is excellent and I have no complaints. Beverly (caregiver) is excellent. All the ladies are fine.

    Richard

    5

    May 17, 2019

    I am a current client of this provider

    Our caregiver is excellent. We are totally satisfied with Home Instead services and capabilities.

    Sharon

    5

    March 30, 2019

    I am a current client of this provider

    Employees are always dependable and knowledgeable. They have improved my father’s quality of life.

    beeee

    5

    March 20, 2019

    I am a current client of this provider

    Amazing company. Top notch employees! Highly recommend

    Sherry

    5

    February 21, 2019

    I am a current client of this provider

    Home Instead Senior Care is a 5-star company. I was comfortable leaving dad with his caregivers. Scheduling did an excellent job providing caring, compassionate, loving, capable, experienced caregivers to my Dad. Home Instead Senior Care felt like family. We love our caregivers.

    Donald

    5

    February 20, 2019

    I am a current client of this provider

    My caregiver makes my life so much easier by providing such wonderful care.

    Penrod

    5

    January 5, 2019

    I am a current client of this provider

    Our caregiver comes 3 mornings a week, is always prompt and takes excellent care of my husband. She is gentle and kind. She also helps me with housework, is very reliable. The agency has always responded promptly to my requests for changes or extra days. I am very happy with Home Instead.

    Nate W.

    5

    November 14, 2018

    I am a past client of this provider

    All the caregivers do an incredible job! They took care of my aunt Suzanne for years and were almost like family. I would highly recommend their services to anyone!

    Shirley

    5

    October 9, 2018

    I am a past client of this provider

    Home Instead has taken very good care of our mother.

    Janet

    5

    August 21, 2018

    I am a current client of this provider

    Home Instead has really good caregivers. Always come on time and takes interest in the house as her own I am so lucky to have Home Instead as care provider. I always recommend Home Instead to my friends.

    Sharyn Marie

    5

    December 20, 2017

    I am a current client of this provider

    Annie D., the primary caregiver that Winchester Home Instead selected for Mom is fabulous...and a perfect match! Not only is Mom safer with the added layer of guidance and supervision, she is also happier. She looks forward to visits from "her Annie" and genuinely enjoys Annie's companionship. I could not be more pleased with the services from Home Instead. From my first call to Home Instead, I felt very confident about the help that Mom would be receiving. Every staffer at every level of the Winchester office has been a delight to coordinate Mom's care with, and the peace of mind provided is priceless. I am a very experienced Registered Nurse so I have rather high standards for patient care. Home Instead came highly recommended to me from my many peers in the Winchester medical community, and has consistently exceeded my expectations. I am very appreciative of their support, and hope to be able to keep Mom in the comfort of her own home - as she so dearly wishes - for the rest of her life.

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    Services and Amenities of Home Instead - Winchester, VA in Winchester, Virginia

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Winchester, VA in Winchester, Virginia

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Winchester, VA

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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