Home Instead - Winchester, VA

Offers Home Care

48 Reviews
Call (800) 973-1841
Home Instead - Winchester, VA (800) 973-1841

Reviews of Home Instead - Winchester, VA

48 Reviews Write a review

Home Care Reviews for Home Instead - Winchester, VA

April 07, 2020

By Gerri

I am a current client of this provider

I am very pleased with all the help I have been receiving.

March 01, 2020

By Fred

I am a current client of this provider

Awesome service. Great caregivers.

February 27, 2020

By Diana

I am a current client of this provider

I am so impressed and pleased with Home Instead. JoAnne P. has been a blessing to me. We (together) found a most wonderful caregiver to assist me, Jessica!

February 23, 2020

By Freda

I am a current client of this provider

Very satisfied and happy with care. Reliable in sending caregivers and finding replacements.

February 18, 2020

By Melinda

I am a current client of this provider

Our caregiver is very organized, a hard worker, and a very caring individual.

February 12, 2020

By Evan

I am a current client of this provider

Appreciate having caregiver, Breanna, here to help. Wish I had called sooner.

February 06, 2020

By Candace

I am a current client of this provider

Home Instead is very good to work with. JoAnne is very knowledgeable. Fiona is very meticulous and does an excellent job.

December 19, 2019

By Paula

I am a past client of this provider

Excellent service provided by both schedulers and caregivers. Would highly recommend.

November 04, 2019

By emwenz

I am a current client of this provider

This agency has been a lifesaver, Joanne was our contact and she was able to provide care for our father promptly. The care givers are professional, the organization is extremely well run and they do everything possible to provide continuous care while keeping you informed. Excellent.

October 15, 2019

By Burgess & Ivalee

I am a current client of this provider

Very efficient and caring.

October 14, 2019

By ReviewerJO#100919B

I am a current client of this provider

I'm very fond of my caregivers. Kathleen is very special to me and she goes out of her way.

October 14, 2019


I am a current client of this provider

Very polite. Nice to be with and have a conversation with.

October 14, 2019

By Charlotte

I am a current client of this provider

Love my caregivers. Good caregivers.

October 14, 2019

By Eldon

I am a current client of this provider

Outstanding in all ways. Communication and caregivers.

October 14, 2019

By Harvey

I am a current client of this provider

Excellent personality and real hard worker. We are very compatible and talk, tell stories, and get along great. She takes really good care of me. She has stopped me from falling (in progress) several times.

October 12, 2019

By Carol

I am a current client of this provider

Our experience with Home Instead Senior Care has been good. We're using them for about a month now. I use one regularly at night, and she takes my husband to the bathroom because he can't walk. The ones in the day basically do the same thing. Bathroom duty is the main thing, and every now and then they'll do lunch. The caregivers have been good, friendly, and professional. Scheduling is good. They usually call me with who's coming, and they've never not filled a slot when I've asked them to. I would recommend them.

October 11, 2019

By Robert

I am a current client of this provider

Excellent caregiver. Totally satisfied.

October 11, 2019

By Harmon

I am a current client of this provider

Mary anticipates well. Very conscientious.

October 11, 2019

By Ruby

I am a current client of this provider

My caregiver always does anything I ask her to do. So helpful!

October 10, 2019

By George & Joyce

I am a current client of this provider

Care coordinator very helpful. Kat, the caregiver, is wonderful.

October 10, 2019

By Olga & Marianne

I am a current client of this provider

We have been extremely pleased with all services.

October 08, 2019

By Gail

I am a current client of this provider

Very pleasant and accommodating. Good rapport with mom.

October 05, 2019

By Gail & Robert

I am a past client of this provider

With greatest pleasure we share that our caretakers, Tammy and Britney, were exceptional in caring for my husband at Capon Spring and farms from July 24 to 28. They are women of integrity and we were so pleased with their dedication to all his needs.

October 04, 2019

By Philip

I am a current client of this provider

I get good service. Caregivers are nice.

October 04, 2019

By Gretchen

I am a past client of this provider

My brother and I were very impressed with the speed of scheduling the assessment and connection with the perfect home health aide for needs, location and personality. All services have been very caring and professional. We are very appreciative.

July 31, 2019

By Evelyn

I am a current client of this provider

She is a very nice and pleasant person and also very helpful. I feel she is a very good friend.

July 21, 2019

By Lucy

I am a current client of this provider

My caregiver is my angel!

June 18, 2019

By Anne

I am a current client of this provider

Reliable and caring caregiver. Nice to know we can depend on Home Instead.

June 18, 2019

By Rodney & Annabelle

I am a current client of this provider

Caregiver Randi was very good, on time, and did everything asked.

May 19, 2019

By Nancy

I am a current client of this provider

Home Instead is excellent and I have no complaints. Beverly (caregiver) is excellent. All the ladies are fine.

May 16, 2019

By Richard

I am a current client of this provider

Our caregiver is excellent. We are totally satisfied with Home Instead services and capabilities.

March 30, 2019

By Sharon

I am a current client of this provider

Employees are always dependable and knowledgeable. They have improved my father’s quality of life.

March 19, 2019

By beeee

I am a current client of this provider

Amazing company. Top notch employees! Highly recommend

February 20, 2019

By Sherry

I am a current client of this provider

Home Instead Senior Care is a 5-star company. I was comfortable leaving dad with his caregivers. Scheduling did an excellent job providing caring, compassionate, loving, capable, experienced caregivers to my Dad. Home Instead Senior Care felt like family. We love our caregivers.

February 20, 2019

By Donald

I am a current client of this provider

My caregiver makes my life so much easier by providing such wonderful care.

January 04, 2019

By Penrod

I am a current client of this provider

Our caregiver comes 3 mornings a week, is always prompt and takes excellent care of my husband. She is gentle and kind. She also helps me with housework, is very reliable. The agency has always responded promptly to my requests for changes or extra days. I am very happy with Home Instead.

November 14, 2018

By Nate W.

I am a past client of this provider

All the caregivers do an incredible job! They took care of my aunt Suzanne for years and were almost like family. I would highly recommend their services to anyone!

October 09, 2018

By Shirley

I am a past client of this provider

Home Instead has taken very good care of our mother.

August 21, 2018

By Janet

I am a current client of this provider

Home Instead has really good caregivers. Always come on time and takes interest in the house as her own I am so lucky to have Home Instead as care provider. I always recommend Home Instead to my friends.

December 20, 2017

By Sharyn Marie

I am a current client of this provider

Annie D., the primary caregiver that Winchester Home Instead selected for Mom is fabulous...and a perfect match! Not only is Mom safer with the added layer of guidance and supervision, she is also happier. She looks forward to visits from "her Annie" and genuinely enjoys Annie's companionship. I could not be more pleased with the services from Home Instead. From my first call to Home Instead, I felt very confident about the help that Mom would be receiving. Every staffer at every level of the Winchester office has been a delight to coordinate Mom's care with, and the peace of mind provided is priceless. I am a very experienced Registered Nurse so I have rather high standards for patient care. Home Instead came highly recommended to me from my many peers in the Winchester medical community, and has consistently exceeded my expectations. I am very appreciative of their support, and hope to be able to keep Mom in the comfort of her own home - as she so dearly wishes - for the rest of her life.
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About Home Instead - Winchester, VA in Winchester, Virginia

Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

What You Need to Know About Home Instead

  • Founded in 1994 in Omaha, Nebraska
  • More than 1,000 locations in over 10 countries around the world
  • Offers in-home personal care, nursing care, dementia care and companionship for seniors
  • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
  • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
  • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
  • What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

  • Help with mobility, including standing, grooming, walking, and getting in and out of bed
  • Medication reminders
  • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
  • Grocery shopping and assistance with other errands
  • Light to moderate housekeeping assistance, including laundry
  • Transportation to and from appointments or visits with loved ones
  • Regular companionship
  • Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

  • Assistance in establishing a stable daily routine
  • Meal preparation
  • Positive reinforcement
  • Assistance with social skills
  • Transportation to and from appointments, errands, and visits with loved ones
  • Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.


    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.


    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

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    Services and Amenities of Home Instead - Winchester, VA in Winchester, Virginia

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance
    • Dressing And Grooming
    • Bathing And Toileting
    • Exercise
    • Walking Wheelchair Assistance
    • Memory Care
    • Companionship
    • Meal Preparation
    • Errand And Grocery Assistance


    • In Person Interviews
    • Reference Checks
    • Driving Record Check
    • Residency Confirmation
    • Drug Screening


    • Continual Training

    Training Areas

    • Family Communication
    • Transition Issues
    • Memory Care Training
    • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

    Payment details

    • Payroll Provided For Caregivers


    • Bonded And Insured
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    Home Instead - Winchester, VA

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