Home Care Assistance of Greater Burlington

Offers Home Care

69 Reviews
Call (800) 973-1841
Home Care Assistance of Greater Burlington (800) 973-1841
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Reviews of Home Care Assistance of Greater Burlington

69 Reviews Write a review

Home Care Reviews for Home Care Assistance of Greater Burlington

October 05, 2020

By Stephen I

I am a past client of this provider

The most helpful part was giving me peace of mind. It was nice having someone who was there during the night to care for any of his needs. I liked that the company was prompt.

September 23, 2020

By Beth G_5

I am a current client of this provider

I like that she will include my parents in their decision making. I think our day provide is exceptional.

September 15, 2020

By Tom J_3

I am a past client of this provider

They kept my loved one company during the time my loved one had to be quarantined and it was helpful to have some extra eyes on my loved one. Anyone that came in was friendly and really did assist my loved one.

September 04, 2020

By Barbara M_46

I am a past client of this provider

The caregivers could've done more cleaning. This agency is easy to work with.

August 24, 2020

By Phyllis D_9

I am a past client of this provider

The girls were so sensitive and skilled on providing for Ted. I loved your people.

July 17, 2020

By Anonymous_3875

I am a current client of this provider

The most helpful part of the care is doing the things where they go above and beyond like doing light housekeeping and meal prepping. I like the quality of care and the communication we receive.

July 07, 2020

By Geraline "

I am a current client of this provider

I'm pretty independent. I don't need as much help as others but what I've gotten has been great. I already have recommended them. I tell them they're fantastic. They match you well.

June 19, 2020

By Josh T

I am a current client of this provider

They've changed our lives a lot. It's peace of mind knowing my grandma has someone there so I can go to work. I like that they care about the needs of the client and try to be very specific in choosing caregivers that fit those needs. They're open to making modifications if needed.

Provider Response

Thank you Josh for placing your trust in our caregiving. The ever evolving needs of older adults makes the aging process very fluid. We pride ourselves on responding to changing conditions and care plan modifications in order to help our clients live to their maximum potential at any age and when dealing with any medical condition. Achieving quality of life takes vigilance.

June 03, 2020

By Lori W_5

I am a current client of this provider

They took what I said and what I wanted into consideration and matched me up with someone. They have really good caregivers. The caregiver I have had so far is the best I have ever had.

May 26, 2020

By John "Jack" S

I am a current client of this provider

They come up with good answers to questions. I like that they are very nice people.

May 19, 2020

By Reg B

I am a past client of this provider

One of the things that bothers me is that they would not do medications for her which was a pain because I live in New York state, so to get over there to fill her pill box was a challenge. They were quite pricey, but they were very accommodating for me.

Provider Response

Thank you for the feedback. As a non-medical home care provider we make medication reminders only. The laws and regulations prohibit us from filling medication reminder boxes as this is a form of dosing. We work with clients to use a pharmacy, like Freedom Pharmacy in Williston, that packages in daily bubble packs to ease the burden of dosing medication. Thank you for utilizing our services and putting your trust in our care.

May 06, 2020

By Fred N

I am a past client of this provider

They could have been more flexible in the time we needed. We didn't need as much time as we had. We were looking for a little less time but that wasn't possible with their schedule. The company wasn't exactly what we were looking for.

April 27, 2020

By Jeff E_2

I am a current client of this provider

The quality of the help and the people, makes the experience positive. I like that they stay on top of things.

April 09, 2020

By Laurel S_1

I am a past client of this provider

We were able to trust her to be there and take care of him and contact us if we needed to come over. I liked that the caregiver was outstanding. She got along well with my father who could be crusty at times.

March 31, 2020

By Stephen S_14

I am a current client of this provider

I don't have to spend as much time there and I don't have to worry anymore. So far they have been dependable. We don't have to worry about them.

March 27, 2020

By Monica M

I am a current client of this provider

They are dependable. They are there when we need them and they send quality care people and they are consistent with what is going on here.

February 10, 2020

By Chris C_7

I am a past client of this provider

They took care of my dad very well and the visiting assistant would leave logs about what he would do and when he would get up. They would sit with him and watch TV. They were able to get someone available on very short notice for Thanksgiving. They went out of their way to call me after hours and we were able to arrange things in less than 48 hours.

January 23, 2020

By Anonymous_3166

I am a current client of this provider

They have been there so that she can live in her own home. They do a good job with my mom.

January 15, 2020

By Elizabeth H_10

I am a past client of this provider

I was very impressed at the time. We did all the things that I liked to do. I love them. They were wonderful. They were so friendly, and I felt that I knew them for a long time.

December 27, 2019

By Dottie B_2

I am a current client of this provider

I appreciate most that I get to go to sleep because I have them here. The people that run the company are very personable and understanding. The people that they hire are mostly personable and understanding as well. They are mostly caring, but not all of them.

December 07, 2019

By Judy P_11

I am a current client of this provider

She cooks meals for my mom. She is able to get her to be more mobile. My mom can now walk around at the store, which is a major change. I like the caregiver because she is fantastic.

December 05, 2019

By Joan M_13

I am a past client of this provider

They were very helpful if there was a difficulty with scheduling. They were easy to talk with and easy to reach. I liked the immediate responsiveness to any situation.

November 27, 2019

By Diane H_15

I am a current client of this provider

They are able to do things that I can't do now. I like the people and how helpful they are.

November 27, 2019

By Dan (

I am a current client of this provider

Now we can go to work and not worry about my loved one while she's at home. They could only provide two days of care when they first started with Heather, and it took them awhile to get five days. One caregiver was there for two weeks, and we are now on our third caregiver.

October 23, 2019

By Laurel

I am a current client of this provider

Home Care Assistance of Greater Burlington is outstanding. They have extra training for people with mental cognitive issues. The caregiver is prompt, courteous, interacts well with Dad, keeps him active, makes the meals that he enjoys, and takes him outside to see the birds. She is keeping him active and keeping him aware. She is very pleasant to work with. We have zero complaints.

October 17, 2019

By Laura B_11

I am a past client of this provider

They helped with bathing, transportation, and personal care. There was some good communication between the care coordinator and us.

August 19, 2019

By Geniel F

I am a current client of this provider

They are very responsive. I've had a hard time having someone in my home all the time, but I can't do without them. If it's a good caregiver, they make a huge difference. They follow up, come on time, and some caregivers are better than others.

August 19, 2019

By Constance "Connie" R

I am a current client of this provider

She does everything, like getting me dressed, and at night, she puts the blankets on. She is right here 100%. They need to send another caregiver like the one I have. I have an excellent caregiver.

July 17, 2019

By Kathleen B_9

I am a current client of this provider

We would like them to be over more, but they don't want to pay for it. It gives me more time to do other things, and the caregivers are a great help. The people are very outgoing and helpful, and the case manager was wonderful.

July 17, 2019

By Cathy C_3

I am a current client of this provider

It will improve as time goes on, and as my mom figures out how much time she wants. I wanted to go with a smaller agency, and I really liked Tom when I met him. His wife, Stacy, came in and visited my dad while he was in the hospital, and she was wonderful. I had a good feeling about them.

June 26, 2019

By Carole M_4

I am a current client of this provider

The caregivers come on time and leave when they are supposed to. They are very organized. I like that this company is organized.

June 19, 2019

By Isabelle S

I am a past client of this provider

I had a broken hip. They did a number of things that I couldn't do. They could provide more dependability on people coming here. There were a lot of substitutes that came here.

Provider Response

We appreciate your feedback. We strive to create consistent assignments of caregivers serving the same client as all parties benefit from this familiarity. We work over the first several weeks of service with a new client to identify and assign that consistent caregiver. On short term assignments like yours this is not always possible. What we can guarantee is consistency in the quality of care. All caregivers go through the same screening, the same initial 15 course training program, and are overseen by well-versed Care Managers all with the intent to focus on quality of care. Thank you for the opportunity to serve your needs.

May 17, 2019

By Jeffery T_1

I am a current client of this provider

That is where we have the trouble I guess. My loved one has Alzheimer's and I don't know who she would respond to. It is no fault of the individuals staying with her, she is just getting very belligerent. I don't know if anybody can come and change that at all. I would quite likely recommend them. I like that they can provide staff to provide home care.

Provider Response

Jeffrey, thank you for the valuable feedback. You are right that Alzheimer's is a challenging disease that displays itself in ever-changing ways. For this reason we train our caregivers on understanding various forms of dementia and work with clients on coping mechanisms. Sometimes the most valuable part of our services is simply providing much needed respite for those family members also caregiving.

May 17, 2019

By Connie G_3

I am a current client of this provider

They help me the most by keeping me out of the nursing home. They might be great with people. She came at a perfect time of day. She is interested in every detail of my life.

Provider Response

Thank you for the kind words. It is our please serving your care needs and being part of your life.

April 15, 2019

By Laura R_4

I am a current client of this provider

They have provided a huge, positive relief with their knowledge of the situation and how in tune the caregivers are at understanding and changing needs. They are compassionate and flexible. I like that they are consistent, accurate, and provide communication.

March 15, 2019

By Gifford H

I am a current client of this provider

With my caregiver and the services, I have been able to get time to heal my hip. They are professional.

February 26, 2019

By Betty M_11

I am a current client of this provider

She is a very fine helper, she does all sorts of things. It's hard to separate them all, she is just very good. I like the person who is working for me, we have bonded.

February 15, 2019

By Hannah N

I am a past client of this provider

They were just really good at what they do. I liked how they were very personable and they were fast in their communication.

January 23, 2019

By Susan A_7

I am a past client of this provider

It helped me a lot. I didn't have to stay there anymore. I could go back to my own life. They were there. I didn't have to look for anybody else.

January 11, 2019

By Susan B_13

I am a current client of this provider

I am not there to see what is going on with the care. I thought the case manager was very lovely and helpful.

Provider Response

Thanks Susan for your feedback. Because the family often is not there to see the care that is being provided we strive to keep the family well informed. Our Care Managers conduct periodic spot visits during a Caregiver's shift and as a team we work to enhance quality of life. Our daily care notes are then posted on a private web portal for the family to read how the care and their loved one were that day. Working together with the family we help our client's seek healthy longevity and happiness.

January 07, 2019

By Donald R

I am a past client of this provider

I knew that my loved one was in good care when I was gone. They had good quality caregivers. My loved one was very happy. When they followed up to check on us, they came out to check up on us personally.

December 17, 2018

By Barbara "

I am a current client of this provider

It is very expensive but it is necessary. I would say that they are personable and they email me daily about everything that is going on.

December 08, 2018

By Alan S_3

I am a past client of this provider

I used two services from them, and one was more about cognition. The person that I was working with was very engaged and had a good feel for where we were going. We both knew when we had achieved our goal, and they put me back where I wanted to be. The second services were more of companionship and doing activities. They were extremely effective, and we realized again when we had reached the goal and the work was over. I used several services, and they were very well attentive and organized. They tailored the people to my needs and were able to make changes when needed. They were understanding and flexible.

Provider Response

It was our absolute pleasure serving you and your needs. Our aim is always on our client's wellbeing, healthy, and happiness. Thank you for the opportunity.

November 19, 2018

By Diane H_4

I am a current client of this provider

The individual that has been providing the care is very shy and reserved. She just kind of sits there and does puzzles. It isn't providing the social aspect that we were hoping for with my mother-in-law. I would like them to have stronger staffing levels. It seems like they have a lot of new staff coming in.

Provider Response

Thank you for this valuable feedback. We encourage all clients to talk with their Client Care Manager so that we can coach the caregiver on your needs and wants. We can add these to the Care Plan. We can also provide our Cognitive Therapeutics Method program at no additional cost. Not only is this program great for brain health and improved cognitive functioning, but it's also a fun and engaging social activity our caregivers can do with you.

October 31, 2018

By Julien S

I am a past client of this provider

They helped the most by making it possible to not have to travel and they were able to come to me. We liked the people that came.

September 18, 2018

By Leigh G

I am a current client of this provider

It has made my life a easier because I don't have to be home all the time. The caregiver is very helpful and does a good job.

August 30, 2018

By Beth G

I am a past client of this provider

It was very short. It was all good, it just wasn't very long. I would tell them that they are very responsive and professional. No other agency has ever followed up with their care, and I appreciate that.

July 24, 2018

By Andrew R

I am a past client of this provider

It was only for one week. They were a huge support while we had them. They were very professional. They were on time to the initial visit, and the quality of the caregivers was professional.

July 19, 2018

By Hi K

I am a current client of this provider

I think if they could reduce the minimum hours, it would be great for me. They help when my husband needs help. I think everything is fine, but we don't need four hours of service.

Provider Response

Thank you for the feedback. We appreciate that not all clients need four hours per visit; though most benefit from the additional time. This policy does allows for higher level needs to be addressed through our Balanced Care Method like healthy nutrition, mental stimulation, socialization, physical activity and a daily sense of purpose. Our Cognitive Therapeutic unique one-on-one brain activity program is more added value for the extra hour that we provide. Also by having these minimum standards of care we attract and retain many of the best caregivers in the area (who can command longer shifts). We love going beyond industry standards in every way!

June 21, 2018

By Bob M

I am a past client of this provider

Before the providers came, she would stay in bed all day, but when they came, she would stay up. It was very convenient, and everything went smoothly.

May 17, 2018

By Allegra C

I am a current client of this provider

They have been absolutely a life saver. They have helped my parents have a happy life and it is a great relief to me that they can step in and do the things that I would be doing if they were not there. I appreciate that the owners are extremely engaged in the end product. They pay attention to what is going on and step in when needed.

April 18, 2018

By Theresa P

I am a current client of this provider

Most of the time, when Home Care Assistance says a caregiver will be here, they are here. They spend time with my loved one.

March 15, 2018

By Mary T

I am a current client of this provider

Two of the four caregivers we've had have been really good caregivers because they can deal with an older person who doesn't want them there. For her children, it's taken the worry of her being by herself.

December 19, 2017

By Lisa L

I am a past client of this provider

Home Care Assistance is professional, friendly, and immensely helpful. The services from Home Care Assistance were able to meet my need and Marjory's needs during an overnight stay in Burlington.

December 16, 2017

By Ilene P

I am a current client of this provider

I would tell a friend that Home Care Assistance is reliable. Home Care Assistance has made life easier for me because I can trust them with my husband. I can leave the house without worrying about him.

November 17, 2017

By Anonymous

I am a past client of this provider

I would not recommend Home Care Assistance because their caregivers were not motivated. The manager at my new home care agency spent more time talking with me about my needs. Home Care Assistance could have made my life easier if they could have come up with more compatible caregivers.

Provider Response

Thank you for the feedback as we use this to continuously improve our service and the experiences of our clients. In general our caregivers are extremely motivated. As part of our rigorous new hire screening we conduct in-depth interviews, professional reference checks and personality profile assessments looking for strong scores in the area of conscientiousness and agreeableness. Should a client not be happy with the match we work to find alternatives caregiver matches to deliver the superior care the family expects and deserves. Thank you once again for your valued feedback.

October 19, 2017

By Mary J_13

I am a past client of this provider

Home Care Assistance's caregivers were on time and they were very compassionate about my mother. Home Care Assistance was good about updating us on things that was going on with my mother at the nursing home she was in. My mother went into a nursing home and had a bad fall three days into her being there. Then me and my sisters were afraid to leave my mother alone there at night so we hired Home Care Assistance services. Those services helped to give me and my sisters a peace of mind so we didn't' have to be there for my mother 24/7 because it was hard for us to be there overnight.

August 25, 2017

By Gay G_1

I am a past client of this provider

Home Care Assistance is very responsive and personable. They are easy to deal with.

July 31, 2017

By Laurie

I am a past client of this provider

Tom and Stacy were incredibly patient in establishing a system we hoped would work for my uncle with dementia. They were responsive, flexible, creative, and organized in providing him care. When he chose not to access their caregivers, Tom and Stacy graciously stood by as we reluctantly exited the program.

July 28, 2017

By Sandy C_2

I am a current client of this provider

Home Care Assistance is flexible and they try to match certain caregivers to certain people. The caregivers take her on errands, like hair appointments and to get a manicure.

May 19, 2017

By Hilde M_1

I am a current client of this provider

Home Care Assistance comes to the house and they usually arrive on-time. The service helps me a great deal because they get my wife to exercise and stay strong.
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About Home Care Assistance of Greater Burlington

Balanced Care Method™ – Our holistic, evidence-based Balanced Care Method™ encourages a nutritious diet, regular physical activity, mental and social stimulation, and cultivating a sense of purpose to promote overall wellbeing and longevity.
Cognitive Therapeutics Method™ – While all seniors benefit from our science-based Cognitive Therapeutics Method™, it was specifically designed to slow mental decline in seniors with memory impairment through activities targeting attention, visual-spatial perception, language, memory, and executive functioning.

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Services and Amenities of Home Care Assistance of Greater Burlington

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • Range Of Services Extra: Cognitive Therapeutics

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Cooking Techniques, Cognitive Therapeutics

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Ach

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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Home Care Assistance of Greater Burlington

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