Home Care Assistance of Greater Burlington

Offers Home Care

37 Reviews
Call (800) 973-1841
Home Care Assistance of Greater Burlington (800) 973-1841
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Reviews of Home Care Assistance of Greater Burlington

37 Reviews Write a review

Home Care Reviews for Home Care Assistance of Greater Burlington

April 29, 2019

By Lois F_1

I am a current client of this provider

I am not sure how they could improve. They are here, they do what they are supposed to do, they help him get around, and they fix him lunch. They can try certain things, and their success partially depends on the person they are dealing with. My husband has Parkinson's and dementia, so they are doing just fine with him.

April 15, 2019

By Laura R_4

I am a current client of this provider

They have provided a huge, positive relief with their knowledge of the situation and how in tune the caregivers are at understanding and changing needs. They are compassionate and flexible. I like that they are consistent, accurate, and provide communication.

March 15, 2019

By Gifford H

I am a current client of this provider

With my caregiver and the services, I have been able to get time to heal my hip. They are professional.

February 26, 2019

By Betty M_11

I am a current client of this provider

She is a very fine helper, she does all sorts of things. It's hard to separate them all, she is just very good. I like the person who is working for me, we have bonded.

February 15, 2019

By Hannah N

I am a past client of this provider

They were just really good at what they do. I liked how they were very personable and they were fast in their communication.

January 23, 2019

By Susan A_7

I am a past client of this provider

It helped me a lot. I didn't have to stay there anymore. I could go back to my own life. They were there. I didn't have to look for anybody else.

January 11, 2019

By Susan B_13

I am a current client of this provider

I am not there to see what is going on with the care. I thought the case manager was very lovely and helpful.
Provider Response
Thanks Susan for your feedback. Because the family often is not there to see the care that is being provided we strive to keep the family well informed. Our Care Managers conduct periodic spot visits during a Caregiver's shift and as a team we work to enhance quality of life. Our daily care notes are then posted on a private web portal for the family to read how the care and their loved one were that day. Working together with the family we help our client's seek healthy longevity and happiness.

January 07, 2019

By Donald R

I am a past client of this provider

I knew that my loved one was in good care when I was gone. They had good quality caregivers. My loved one was very happy. When they followed up to check on us, they came out to check up on us personally.

December 17, 2018

By Barbara "

I am a current client of this provider

It is very expensive but it is necessary. I would say that they are personable and they email me daily about everything that is going on.

December 08, 2018

By Alan S_3

I am a past client of this provider

I used two services from them, and one was more about cognition. The person that I was working with was very engaged and had a good feel for where we were going. We both knew when we had achieved our goal, and they put me back where I wanted to be. The second services were more of companionship and doing activities. They were extremely effective, and we realized again when we had reached the goal and the work was over. I used several services, and they were very well attentive and organized. They tailored the people to my needs and were able to make changes when needed. They were understanding and flexible.
Provider Response
It was our absolute pleasure serving you and your needs. Our aim is always on our client's wellbeing, healthy, and happiness. Thank you for the opportunity.

November 19, 2018

By Diane H_4

I am a current client of this provider

The individual that has been providing the care is very shy and reserved. She just kind of sits there and does puzzles. It isn't providing the social aspect that we were hoping for with my mother-in-law. I would like them to have stronger staffing levels. It seems like they have a lot of new staff coming in.
Provider Response
Thank you for this valuable feedback. We encourage all clients to talk with their Client Care Manager so that we can coach the caregiver on your needs and wants. We can add these to the Care Plan. We can also provide our Cognitive Therapeutics Method program at no additional cost. Not only is this program great for brain health and improved cognitive functioning, but it's also a fun and engaging social activity our caregivers can do with you.

October 31, 2018

By Julien S

I am a past client of this provider

They helped the most by making it possible to not have to travel and they were able to come to me. We liked the people that came.

September 26, 2018

By Monica M

I am a current client of this provider

I didn't have to cover all the shifts. They're easy to work with. They made it easier because they are covering the client. They are professional and friendly. From my experience, they have good caregivers.

September 18, 2018

By Leigh G

I am a current client of this provider

It has made my life a easier because I don't have to be home all the time. The caregiver is very helpful and does a good job.

August 30, 2018

By Beth G

I am a past client of this provider

It was very short. It was all good, it just wasn't very long. I would tell them that they are very responsive and professional. No other agency has ever followed up with their care, and I appreciate that.

July 24, 2018

By Andrew R

I am a past client of this provider

It was only for one week. They were a huge support while we had them. They were very professional. They were on time to the initial visit, and the quality of the caregivers was professional.

July 19, 2018

By Hi K

I am a current client of this provider

I think if they could reduce the minimum hours, it would be great for me. They help when my husband needs help. I think everything is fine, but we don't need four hours of service.
Provider Response
Thank you for the feedback. We appreciate that not all clients need four hours per visit; though most benefit from the additional time. This policy does allows for higher level needs to be addressed through our Balanced Care Method like healthy nutrition, mental stimulation, socialization, physical activity and a daily sense of purpose. Our Cognitive Therapeutic unique one-on-one brain activity program is more added value for the extra hour that we provide. Also by having these minimum standards of care we attract and retain many of the best caregivers in the area (who can command longer shifts). We love going beyond industry standards in every way!

June 21, 2018

By Bob M

I am a past client of this provider

Before the providers came, she would stay in bed all day, but when they came, she would stay up. It was very convenient, and everything went smoothly.

May 17, 2018

By Allegra C

I am a current client of this provider

They have been absolutely a life saver. They have helped my parents have a happy life and it is a great relief to me that they can step in and do the things that I would be doing if they were not there. I appreciate that the owners are extremely engaged in the end product. They pay attention to what is going on and step in when needed.

April 18, 2018

By Theresa P

I am a current client of this provider

Most of the time, when Home Care Assistance says a caregiver will be here, they are here. They spend time with my loved one.

March 15, 2018

By Mary T

I am a current client of this provider

Two of the four caregivers we've had have been really good caregivers because they can deal with an older person who doesn't want them there. For her children, it's taken the worry of her being by herself.

December 19, 2017

By Lisa L

I am a past client of this provider

Home Care Assistance is professional, friendly, and immensely helpful. The services from Home Care Assistance were able to meet my need and Marjory's needs during an overnight stay in Burlington.

December 16, 2017

By Ilene P

I am a current client of this provider

I would tell a friend that Home Care Assistance is reliable. Home Care Assistance has made life easier for me because I can trust them with my husband. I can leave the house without worrying about him.

November 17, 2017

By Anonymous

I am a past client of this provider

I would not recommend Home Care Assistance because their caregivers were not motivated. The manager at my new home care agency spent more time talking with me about my needs. Home Care Assistance could have made my life easier if they could have come up with more compatible caregivers.

October 19, 2017

By Mary J_13

I am a past client of this provider

Home Care Assistance's caregivers were on time and they were very compassionate about my mother. Home Care Assistance was good about updating us on things that was going on with my mother at the nursing home she was in. My mother went into a nursing home and had a bad fall three days into her being there. Then me and my sisters were afraid to leave my mother alone there at night so we hired Home Care Assistance services. Those services helped to give me and my sisters a peace of mind so we didn't' have to be there for my mother 24/7 because it was hard for us to be there overnight.

August 25, 2017

By Gay G_1

I am a past client of this provider

Home Care Assistance is very responsive and personable. They are easy to deal with.

July 31, 2017

By Laurie

I am a past client of this provider

Tom and Stacy were incredibly patient in establishing a system we hoped would work for my uncle with dementia. They were responsive, flexible, creative, and organized in providing him care. When he chose not to access their caregivers, Tom and Stacy graciously stood by as we reluctantly exited the program.

July 28, 2017

By Sandy C_2

I am a current client of this provider

Home Care Assistance is flexible and they try to match certain caregivers to certain people. The caregivers take her on errands, like hair appointments and to get a manicure.

May 19, 2017

By Hilde M_1

I am a current client of this provider

Home Care Assistance comes to the house and they usually arrive on-time. The service helps me a great deal because they get my wife to exercise and stay strong.
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About Home Care Assistance of Greater Burlington

Balanced Care Method™ – Our holistic, evidence-based Balanced Care Method™ encourages a nutritious diet, regular physical activity, mental and social stimulation, and cultivating a sense of purpose to promote overall wellbeing and longevity.
Cognitive Therapeutics Method™ – While all seniors benefit from our science-based Cognitive Therapeutics Method™, it was specifically designed to slow mental decline in seniors with memory impairment through activities targeting attention, visual-spatial perception, language, memory, and executive functioning.


Photos of Home Care Assistance of Greater Burlington


Services and Amenities of Home Care Assistance of Greater Burlington

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • Range Of Services Extra: Cognitive Therapeutics

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Cooking Techniques, Cognitive Therapeutics

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Ach

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

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Home Care Assistance of Greater Burlington

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