Visiting Angels of Salt Lake City, UT

Mary Jo K

The angels have computer skills and I have low vision so she helped me with activities that I can't see well. They are flexible if I need to adjust my hours and the caregivers are capable.

Anne R_17

I like the caregivers are able to help by taking her shopping, and they keep track of her laundry. I like that the caregiver assigned is attentive and creative.

Cara Z

They allow her to be independent. They give quality care.

Jeanette W_5

The agency has given me a good schedule and people I like. The agency is easy to work with.

Patricia K_21

They help me around the house. The service has helped a lot.

Susan F_24

The caregiver perks her up and makes her part of the world. It is a complete life change for Susan. I get a break. Elsa has become a family friend. She always checks in on Susan and the family. She is very patient.

Laura C_23

My dad looks forward to seeing them, I know he is being taken care of when they are there. They are dependable and provide wonderful care. The caregivers show compassion.

Provider Response

Brad B_7

It allows me to continue going to work. They have followed through on everything they have said.

Jane S_33

It was very helpful so I could work full time. They worked with us to find compatible caregivers.

Anonymous_1729009100

They help my husband and give me time to do other things that I need to do. They have done a good job for us.

Alvin L. P

They were able to go above and beyond for what I needed. The services provided have been helpful.

Charles and Marjorie B

They have been very helpful. They prepare meals. They seem to be competent. They know what they are doing and are very helpful.

Lynne P_2

It freed me up. They are really good.

Patricia P_11

They help with household duties. They're very efficient.

Sylvia P_2

Everything helps me. I am older and need help. They are prompt and helpful. My caregivers always get the job done.

Julie B_22

They try to pull together food from their apartment to make meals and get calories in them. I already have recommended them.

Anonymous_1710787448

She helps reduce the stuff I need to do. The aides do their job.

Sylvia K. L

That depends on which visiting angel that I have. I've had some that are fantastic, and some that are helpful and okay. It really depends on the particular individual. I like that they have been very dependable whenever I've made a request or asked for something. They have always been very efficient and effective.

Rick C_4

It's been helpful, and it's been good for my mom. I like the consistency and the friendliness.

Raymundo C

The agency was very caring and attentive to my needs. I liked that the agency was kind and easygoing, and it was a fast and easy process.

Chris S_23

The most helpful part is that it enables me to stay working. I like one caregiver in particular which is why we stay with them.

Josh M_4

I would like it if they would be able to provide more help. They could have more initiative.

Mike G_27

It helps a lot when they come. They took the dog on walks and spent time with her. They have done a fantastic job and I would recommend them to anyone.

Jody F_1

They are there and good at what they do. I like that they are prompt and friendly.

Thomas "Tom" W. D

When I had to go to the hospital they took care of me. They care about me.

Reed F

The services are very helpful to us. When the caregiver arrives, it gives me the opportunity to shop and handle some personal matters. They relieve me of the pressure of being the primary caregiver for my wife. I tell people that they are one of the few agencies that are responsive with a 24-hour notice, which is a real plus.

Paula J_4

I can travel now. They are dependable, marvelous, and allow me to have a life.

Marcia R_4

The agency has done what I've wanted them to do. I would recommend them because the people are really nice, and I had one lady that I really liked a lot, and she was really good, but she's not there anymore.

Eldon F_2

The care takes a load off of me. The agency is very nice.

Pearl W_1

My dad always looks forward to seeing the caregivers. The care that they give my dad is tailored and excellent.

Robert T_25

They have few choices, and they take care of my wife. They do well. I was able to select a person that we get along with so well, and they do a good job.

Marc B_3

It has been positive for my wife. We have several options to choose from in regard to hours and days. I also love the portal.

Norma H_6

They keep sending the same person, so I don't have explained everything over and over. They send the same person every week and visit. It is the same time.

Wallace (

They are prompt, and most visiting angels are knowledgeable about elderly care and participate in awkward tasks. They are responsive and easy to communicate with.

Catherine (_4

The agency has given me the availability to leave in the afternoon, and I get to spend time with my grandchildren. I like the quality of the CNA's they are sending because they are well-trained.

Mary J_55

The caregivers help with being good companions. I have made some requests and they have all fallen through. They could use more supervision and support for the caregivers.

Marianne and Tom W

I think they work to have a balanced schedule that works with the caregiver and also the client. The case manager was also great at making sure that all of my needs were understood so they'd be met by the caregiver. I would tell my friend to give them as much notice as possible so they can get you one permanent person so that way you can make a bond with them.

Rachel M_8

They try hard to meet requests. I like that they are responsive.

Beth Y_1

Their being there was helpful. They were receptive to our needs and thorough. I liked the online reporting.

Kathrine S

They have had people available to make our experience positive. I would recommend them because I like the care, service and people.

Stanley G_4

They went above and beyond for him, and I knew he was taken care of. They were timely and wonderful for us.

Provider Response

Amy A_9

It is nice to know someone is checking in on our mom. My mom is resistant to the care. I like that it helps our family.

Greg R_2

The caregivers have helped the most by making sure the client is fed, taken care of, and put to bed. I like that they have treated the client well for lots of years.

Provider Response

Annette E_3

They take good care of him. We have had really good aides who have taken care of my brother.

Provider Response

Lynne S_1

They have been very helpful for her. She doesn't need too much help. I like that they provide good services and companionship to her.

Provider Response

Shelley Y

The most helpful has been consistency. I like that the Angels are polite.

Gary M_26

I love the lady that comes by the one day I see them. It's quite expensive, so it'd be hard to recommend them. The care is fantastic though!

Jim K_7

They are helpful, but they don't make that much of an impact on her. It all depends upon the person. We have one caregiver now that is very good, and we have had some in the past that were not good. We have had more bad than good caregivers.

Anonymous_6362

They allow me to do things I couldn't have before them. They have been responsive to all of my needs, and the pricing hasn't been outrageous.

Provider Response

John F_41

I feel like I could not live without my Visiting Angels. I depend on them for assistance with lunch and helping me with meds. I like that all the personnel I have dealt with have been outstanding.

Provider Response

Sharon P_22

They were used during the night, they took care of my mom. It was helpful. I liked that they were very caring.

Dave S_4

They have just done everything we have asked them to do. I like just the level of care that they provide.

Emily K_8

It allowed her to stay in her home and give her primary caregiver a break. We appreciated the flexibility in their scheduling.

Provider Response

Marilyn H_16

They have helped the most by giving me time away. My husband has Dementia, and it is full time care for me. I would recommend them because they seem competent. I was concerned with theft and safety in my home but there have been no issues with that. They are dependable and here on time.

Provider Response

Kathleen "Kathy" V

They are just very efficient and very responsive. They are professional.

Anonymous_1710256531

It would be nice to have a consistent caregiver. You can speak with coordinators directly. They show up on time and provide quality services.

Mary B_153

The agency have been very helpful and patient to talk to. I would recommend them because they are very dependable and cooperative.

Anonymous_1707908779

We do it one time a week. They have helped the most with the doctor appointments on that day. I like the caregiver that comes.

Shannon C_5

The caregiver my mom has is amazing, she loves her dearly. They are outstanding with the caregivers.

Camille S_1

The caregiver had a positive impact because she was very pleasant, helpful, and was willing to do whatever I needed her to do to help me. I liked that they were very thoughtful and caring. The caregiver was willing to do whatever I needed to have help with.

Shauna W

They kept her clean. They helped move her and dress her. I couldn't do that because of my bad back. They always have someone there for you. The caregivers always show up.

Brooke W_1

I'm not there a lot but they have helped out a lot with taking care of him. They have good helpers and the hours we arrange for work well.

Ellen C_2

They can be there for us since the family cannot be there all the time. The caregiver that we have had has been excellent and it is nice to not have to worry about scheduling.

Jean L_17

Having services would take the burden off of me. They were perfect and everything went well.

Robert H_79

They seem to be able to take care of most of his needs. He has dementia and they are able to handle most of that. I like that they are flexible with scheduling.

Mollie M_2

He had to monitor caregivers when they were here. We need more hours. The providers are good and they come on time.

Nancy & Jennifer R

Right now, we have one person, and she comes three times a week. She does things I can do but it's helpful for me to not do them. I like that they are very responsive to our needs. They are okay if we don't need anybody for the day. The care we have gotten is superb.

Martha "Marty" H

They help me with a lot of the light housework that I can't do. They have good people that they send to my house. They have good relationships and are efficient and consistent. It is nice to have a friend.

Mirene C

It gives me some freedom to do other things while someone is taking care of him. I like the great care they give to my husband.

Suzie D_1

They are very thorough in anything they do, but we don't have them as often as I wish we could. They are extremely reliable, and they always show up on time.

Shauna W_1

The services were critical to help me as the caregiver and give me respite. Visiting Angels is organized and provides quality care as needed. They were very helpful as we transitioned into how to best care for my mother after her fall.

Elaine B_8

The provider has helped me the most because they were always willing and helpful to do more. I like this agency because they were very accommodating.

Anonymous_1702920323

I feel like the caregivers can be more proactive in helping with my mom. I wish they would engage more with my mother. I have confidence that the agency knows what they are doing.

Nanci B

The services give me peace of mind. They have good people working for them, and they are easy to get along with.

Carlie A

They have helped the most by being a companionship for my mother-in-law. I would recommend them because they are very friendly and helpful.

Mike T_7

They're doing everything I want right now. I especially like the caregivers that make sure that she eats a meal while they're there. There was a problem when they sent a lot of different people and that was confusing to my sister. If they could send just a couple of people instead of so many it would be good.

Megan T_3

My aunt was resistant to having a caregiver, so we had to cancel after one, two-hour session. I would recommend them because they are very easy to work with, detailed oriented, and fulfilled our needs.

Anonymous_7618

They've made a positive impact because they are reliable. I would recommend them because they work with long term care insurance.

Miriam "Mim" H

They clean my house really nice for me and make me comfortable. They send really nice people and I have just been happy with them. They are easy to deal with.

Julie H_20

We have 4 different people from Visiting Angels and 2 of them are excellent, but the others are not always the best. Visiting Angels is very responsive. When there is an issue, they promptly resolve it.

Vivian R_1

They could've been more aware of health care needs. They can improve on having more health care provided.

Ryley M

It's had a positive impact, they communicate with the family and help him with his needs and wants. They've been super communicative with the family and patient receiving care.

Heather H_9

The services give us more flexibility in our life. We have had a good experience so far.

Anonymous_7613

They did everything that Bruce needed. They helped me dressed him and try to engage him in activities. They provided quality care and were very professional.

Rick O_1

They provide companionship. There have been some billing and policy issues.

Shirley W_19

I like that they are concerned and careful with how they handle everything. They do a good job with helping me with what I need.

Julia H_8

It helps us by providing companionship for her. I like that they provide the services that we need.

Anonymous_5246

It is only once a week, but I appreciate that the staffing is consistent because my mother has dementia. They are professional and have good communication. They try to keep consistent with staffing.

Martin C_3

They are doing what we ask them to do. I like that they are responsive, accommodating, and they seem to hire good personnel.

Marjorie W_4

They help her shower, make her bed and they keep her fed and the house clean. I like the fact that the agency listens very well to what I have to say.

Nicole W_9

They would get her out of the house and help break up the monotony because she was home bound. They had an online website where I could check in after every visit with detailed notes and updates about how Sherry was doing and what they did that day.

Evelyn B_8

We only had them for four hours twice a week. We haven't been with the services for too long, but they are good to do anything we would ask them to. I like that they call you back if you call them and that they answer your questions. I like that they are also available all the time.

Deepika R

They helped us with the needs my dad had. They were calm and receptive to my requests.

Hal R_2

I only see my caregiver once a week. They've helped me the most with their compassion and with anything that I need. I like that they're very responsive. They're great people.

Katherine C_8

They helped me the most by being dependable and timely. I like that they seem well-trained.

Jill B_14

It helps me not have to worry about going to my mom's house and taking care of things. It is nice to have an outside person doing this. I don't really know about the visits themselves other than on the website. Some just make checkmarks so I don't know what happened. I think they can improve on the feedback that they leave. They seem very professional and are on top of things.

Barbara N_17

The provider has helped me the most by being able to get out of the apartment and drive me to my pick-ups. I already have recommended them. I like their willingness to help and find whoever you need. I got a caregiver that I really like.

Donna T_16

They make my life easier by giving me time away to take care of matters. I would recommend them because they provide good care when they are good.

James "_4

They find her hearing aids and put them in her ears. They check if she needs help with dressing, and they make breakfast often. They are on time, and they do what I ask them to do. They are friendly with my mother.

Barbara M_8

They've helped her the most by providing companionship. I like them because they've been very reliable for us.

Martha B_19

The caregivers were willing and able to provide the help. I liked the communication they had with us.

John F_30

It is a big help. She gets cleaned, which is very important and they are improving her health and helping her improve her life. I like that they care about their patient and they are reliable.

Paula C_11

They have helped the most by allowing me to have time to myself to get things done. I like that they are really good at matching the caregiver with the patient.

Lloyd J

It has improved the clients' lives. We like the consistency and personalities of the caregiver.

Kathleen B_19

I couldn't shower without them. It is nice to have someone to talk to. They are friendly and dependable. I have liked the people they have sent.

Laura B_34

They have professional managers, Liz always answers my calls and makes me feel at home. I would like the agency to screen the people that they hire and not have excuses.

Sharon W_25

They make it easier to get around. They are prompt and come when they are supposed to.

Karla K_1

They are available when needed. I like the flexibility and well-trained caregivers.

Mark B_30

I like the flexibility in following the person's wishes and what needs to be done. I think they did an initial home visit and they matched the caregiver to the person.

Mathew D

They can have consistent caregivers. They are reliable and flexible.

Deleyna W

They were very thorough. They were very sensitive

Troy A

It made all the difference for my mom to have someone she could count on. I like that they the were willing to adapt to my moms needs and help clean my dad. They were very professional.

Anonymous_7136

I didn't have to be there. Sometimes they were late.

Linda J_13

They took the responsibility off of me. They were very personable.

Nancy and Irag F

They help my mom get dressed in the morning. The only issue is that we'd like more of a routine. It seems like it's hit or miss.

Mike L_12

It is excellent to have someone here when I can't be here. They're consistent and positive.

Sharon P. S

They help me with things like cooking and folding laundry, alongside listening to all my other needs. I like their attitudes and the care provided, so I'd certainly recommend them, as they are a marvelous service to be with.

Steven B_10

They have helped the most by being on time and responsible. I like that the people are kind and care about each other and the clients.

Tom K_17

They are very valuable. They are efficient.

Anne R_16

My mom really looks forward to the visits now, and it frees me up to have the day for myself. They are good to work around schedule problems or emergencies that happen.

Chelsa B

They help with daily care and grocery shopping. I like the caretakers and management.

Linda M_40

They were very flexible. They met different needs very graciously. I liked that someone could come a couple times a week to run errands for her. They were able to do a variety of things.

Julie P_16

My caregivers were very respectful of my healing. I had just had a surgery and Visiting Angels was so helpful. Visiting Angels had great prices and good quality of care.

June L_5

They show up on time. They keep in contact with me about my brother.

Kathryn I

I have some free time now. I like the caregiver.

Barbara F_21

They have benefited from it greatly when they accept help on a daily basis. I like their social worker staff.

Patrick V_3

It's been positive, my wife looks forward to most of the caregivers that come. I would like a supervisor to accompany a new caregiver when they are introduced to the client, so there would be more consistency in the care provided.

Jennifer G_11

They have been really helpful. They are nice and responsive.

Lynn C_15

I am to the point when my husband comes home from rehab I’m going to have them 24/7. They have wonderful people for one thing. They show up on time on the minute and they are very professional. They’re willing to do whatever you ask them to do.

Vicki B_12

The client's dementia makes it hard to hear from her about what they do, but we know they help get the kitchen clean, cook her lunch, and change her sheets, which is all very helpful. They are great at helping my mom and making sure someone is able to be there for her when we are busy.

Thea B

The caregivers are very helpful. The caregivers have helped the client the most with some personal care. I can leave the house and not worry about him falling down. I like that the office is responsive and prompt. The helpers are prompt and I am pleased.

Kathy E_9

I'm in a wheelchair and they push me around and generally make my life easier. I especially like my current aide.

Karen

We're using Visiting Angels of Salt Lake City, UT. They're very friendly and easy to use. They're very engaged, my dad loves spending time with them. They're good listeners. It's just mostly conversation, and they're feeding him lunch, so it's not that big of a deal. We've only been using them for a week and a half.

Anonymous_5851

I don't know what I would do without them. They hire the most amazing women to come out.

Mark M_27

At the time, everything helped. I really needed some help. I wouldn't need the same help now. They helped with cleaning. They did a very good job.

Kathy W_24

They got us matched with a good person. They are caring and calm.

Les A

They have made our lives easier because the client is able to stay in his routine and frees us up from 24/7 care. I like that they are good at communicating and they are willing to do anything for us.

Wendy C_4

I liked that they seemed genuinely caring about our situation and were flexible to meet criteria.

Frank Z_2

My caregivers have helped me the most by preparing food. I like that they're dependable, they come on time, and they do a good job.

James H_44

They took care of my husband by sending the people needed to take care of him. I like that they were good at bathing.

Bart K

She looks forward to them coming. We've had issues with following through.

Conie M

They keep her entertained and dress her. They make sure that she has a good meal. I like the comfort to know that someone can be there with her when we aren't.

Joann C. W

They show up on time and they get my lunch. I like the fact that the caregiver does what I ask her to.

Cheryl M_19

They are able to have a quality person available. They were able to fill a gap when we needed help.

Kathy R_20

I don't have to do any heavy lifting. I like that they are reliable and very efficient with their billing.

Robbin B

The agency gives us quality people and meets our needs. I like that they are reliable and that they communicate with us.

Pat G_15

They are really helpful and if they weren't there it would be really difficult. I have recommended them multiple times. The angels are very skilled and attentive.

Nina H_2

They were available 24 hours a day and everyone was well-trained. They were sympathetic when my wife died.

Theo S

If it was not for them, my dad could not live in his home. We are the only ones we have been with and they do a great job.

Clyde and Carolyn B

I have someone coming 2 times a week in the day time. They are on time and very cooperative and flexible.

Dale G_2

They came visited with him nothing else. They didn't do a lot of the stuff they said they were going to do. They didn't take him to any of his appointments or to grocery shop.

Mike W_13

The agency helps with laundry and takes her shopping and where she needs to go. The agency needs to have better communication.

Paula R_11

I wouldn't have been able to ski, if I didn't have them. 90% of caregivers showed up on time, and took my husband for a walk.

Marie "Doris" P

They have helped the most through giving me peace of mind with the care my mother is getting. I like the compassion of the agency.

Anonymous_6144

The most helpful has been the personal interaction with my mother. I like their care and service.

Anonymous_6204

They all try to do their job and some do their job better than others. I think they're all similar in their approach to things. When you need someone you go where it is. You don't know how it will be until the individual gets here.

Carla B_8

I allows me to do things outside of the house, and with assistance I need for my husband. The staff has been very attentive and helpful.

Anonymous_6206

They follow through. They are very thorough and proactive.

Annette H

They took me shopping and to an appointment one time. I like that they were easy to work with and accommodating.

Jim P_13

They have created a positive experience by providing us with good people. I like the presentation and the caregivers.

Anonymous_5060

They help the most with the shower. I would tell a friend, they are very friendly.

Marci H_1

My mom really enjoyed having the caregivers come particularly, Patty and Heather as well as Ann. They were all very good. I like that the caregivers really got to know my mother, cared about her and were very personable.

Jennifer D_13

They stay on top of things and submit their bills to our long-term care. They are always there if need be. The office is only about 3 minutes from our house and it has come in handy. They have hired very good people and they are helpful. Some are good cooks, good organizers and don't mind doing anything. They feel like they're part of the family and relieves me of other duties.

Anonymous_6009

We could call them and they would do whatever we asked them to do. The agency was very easy to work with. The caregiver was there two hours a day and then called and needed the caregivers eight hours a day and the agency did its best to make that happen.

Wendy W_7

We would not have been able to do it without them. They are so kind and have treated me so nicely. They are very dependable.

Sherry H_4

They helped out a lot. I think they were pretty perfect. I already have been recommending them to people. I tell people that we loved their services. They totally met our needs.

Karen M_30

It helps to have someone there at night. I like that they are flexible and the aides are good.

Anonymous_5953

The agency helped my mom with keeping her company. I would like to see more consistency with a caregiver.

Carter F_1

My wife had a stroke, so it is necessary she helps her with her shower. I really like that they sent the caregiver that gives my wife her shower.

Doreen E_1

To be honest, my dad didn't allow them to do as much as they could have, but they did what they said they would do. I just feel more could have been done if my dad hadn't prohibited them. They delivered everything they said they would. The people we worked with were very good to work with.

Jeannette P_3

Gabby was amazing and I struggle to think about something bad. The person that came really touched my mom's life. They could have better communication.

Rob N

My mom couldn't even get out of bed to use the restroom and couldn't get back in the restroom. She needed assistance. They did a really nice job. She needed constant attention and they did a very good job of doing that. I would recommend them, but they need to improve the ability of their people to get to the client's home on snow days. That was the biggest problem we had.

Clint C

My mom has not had any complaints about the care they provide. I like that they keep in good contact, and they let us know what is going on, and the ladies have also been very helpful.

Linda B_53

My husband had a transplant and we were always told last minute if he had an appointment, they should of let us know our schedule. They could have asked us more questions in the interview and I wanted my husband to have the same caregiver each time and I was receiving different caregivers each day.

Joseph F_4

The caregivers who came in did everything they could to make my dad comfortable. Visiting Angels were kind and courteous to us. The care providers from Visiting Angels are tremendous people, but setting appointments up at first was difficult.

Ralph T_6

I just sit here, and they take care of me. I liked that they were just here to help me to get around the house. My experience with them was perfect.

Brian C_8

They have helped the most by calling and arranging things when we had an issue. I like that they communicate and make an effort to make a good match.

Marian M_5

They have good communication. I like the reliability they provide.

Brock V

It helps to have someone there to provide companionship for my dad. It is reassuring. They should make sure that the tasks are done more regularly.

Philip O_1

They allowed me to work outside of the home. They were easy to work with.

Susan N_8

I just need to ask Visiting Angels to do more for her. My mom just doesn't want more care right now. Visiting Angels are very flexible to fit into your schedule, and I have enjoyed the caregivers we have had come.

Mary Anne & Charles Floyd C

They have been great. I have things for the caregiver to do, and she always does them. For the most part we have had the same caregiver, and she is really nice. The caregivers work with us so well. She fits in beautifully, and she is so easy to work with.

Michael M_47

They gave me a ride to the University of Utah cancer institute. I like that they're excellent people and are very nice.

2021HCP_Anonymous_pvv6

Their care is very important to her. I like that they are responsive to what the client request. My mom has particular needs and VA tries to respond best to what works for her.

Charlotte C_3

The aide helped me get back on my feet I couldn't do it without them. I like the flexibility and that the aides were on time and the aides were sweet.

Tricia H

She takes my mom to the store which is helpful especially for my dad and I. I like that we get the same caregiver everyday.

Anonymous_5536

I am not able to communicate with some of the caregivers as well as I would like. They seem very organized, and I do have the option of requesting previous caregivers that I liked.

Mary M. R

The caregivers were very helpful and proactive with my mom. They talked to her and they asked questions. They took care of stuff. They did everything on their own initiative. The quality of the people were much better with this agency. One was a retired teacher and another was a retired CNA. They enjoyed supporting the people at the assisted living and they were very good. We had a different organization first and they were substandard. I like the quality of the people that came in to help my mother. They were very helpful, they were proactive, and they were very engaged in working with my mother. Their proactiveness and their full engagement with my mother was a big deal to me.

Christine L_6

They help my wife and she seems to like everyone who has come. I like their overall friendliness.

Karen J. H

They have helped me the most by helping me clean and organize. I like their efficiency.

Joan W_19

I think they did a very good job. I had the same woman the whole time, who was very nice. I didn't need her for as long as I'd had her scheduled. We ended up just chatting for a while. It seemed to be organized and done well.

Juli M_1

The agency is helpful by being there for my mom when we can not be there. I like that they are dependable and easy to work with.

Tammy A_3

They have been able to help in our situation and accommodate our hours and days that we need consistently. They are prompt and on time and do what they are asked.

Duane "Bud" L

They visit with him twice a week. I like that the lady that comes is so good with my dad. She knows how to talk to him.

Lynne H_4

They have given me peace of mind knowing my mother is not alone and is with someone that is trained. It is not a service for everyone, some people might prefer professional nurses rather than a trained person.

Kim R_8

They were intuitive and they encouraged him to do his ADLs. I like that all of the employees are trained and kind.

Rosemary B_5

I can still manage quite a few things myself at this point, but she helps with chores. They are thorough and they do a good job getting to know their clients and their needs.

Amanda T_3

It helps me because my husband is going through chemo and I have a hard time taking care of the client. There are some caregivers that are really good and some that aren't that great. They're slow to get things done.

Anonymous_5239

If the caregivers had been willing to do more than just the basic care. If the trained the caregivers better to be compassionate an patience with the clients.

Charlene x

They need better communication. I went on the portal to follow up during the 24 hours that the caregivers were taking care of my mom, and they showed that they did everything, but they put in things that were not necessary nor required of them while they were here. For example, my dogs have self-feeders, but they put in that they had fed the animals. They need to have more integrity.

Provider Response

Leona G_2

They send someone that I can communicate well with and who help me. They are very helpful and do everything they can to supply my needs and wants. They're very friendly and kind.

Provider Response

Debbie V_1

They've helped me by making it to where I don't have to worry about him when they are with him. I like how they take initiative with what needs to be done.

Provider Response

Debbie B_11

Marcelina always tried to engage with my mom, but my mom just likes to read and watch TV more. I like that they are on time and leave on time.

Provider Response

Mary H_74

They should let me know who is coming when. They have sent good caregivers.

Provider Response

Teresa C_9

They've made it positive by answering my calls whenever I have questions or issues, and they get right on it. I like how they have such amazing caregivers who are so sweet to my parents and fit right in.

Anonymous_5045

I don't think there's anything they could do better, I think it's just a big challenge for my parents. They are trying hard to understand my parent's decisions, which is inconsistent, so I can see why it's hard. There is a range in the quality of the caregivers, so some are better than others.

Dave C_4

It took a big load off of us. I like the caring staff, service, and their follow-up. The portal was very nice too.

Carol B_39

They showered her and they got her dressed. They were kind and were good to her and they were polite.

Laura W_6

They were there for her during COVID, and they kept her occupied. They are kind and attentive.

Jackie F_3

I really like that they are always on time. I like that they have really good caregivers that do a really good job.

Neva G