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(800) 558-0653

Promise Senior Solutions - Dallas, TX

10000 N Central Expy Suite 400 , Dallas, TX 75231

(800) 558-0653

Verified Partner

1

(1 review)

Offers Home Care

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Reviews of Promise Senior Solutions - Dallas, TX in Dallas, Texas

1

(1 review)

    Wfauquier

    1

    April 18, 2024

    I am a past client of this provider

    Sales agent talks a great story but the caregivers seem to be unreliable! Mom had one help her for a large portion of her minimal time and then the lady had to go get her kids. Mom was told she would return and so was I when I called the sales agent! Lady did not return because she had no one to care for children after school! Beware of this agency if you really need help!

    Provider Response

    Hi Mr. Fauquier. We are so sorry about this communication issue. We can assure you that this is not how we provide services to our clients. When you called us with an urgent need to help you mother we were more than happy to jump in. Even though it was short notice, we were able to find a provider. Unfortunately the provider we found was only able to stay for a short time due to her children school schedule. She did offer to return but was unable. The scheduling team was able to find another provider to take her place but you refused. Painting the providers as unreliable with a short term request seems a little unfair. Since we are all about service we will not charge you for your mothers care that day.

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    Services and Amenities of Promise Senior Solutions - Dallas, TX in Dallas, Texas

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Promise Senior Solutions - Dallas, TX in Dallas, Texas

    Promise Senior Solutions was started with the idea that seniors deserve affordable, and dependable care. We are a service company dedicated to keeping seniors safe and comfortable at home. Our services were designed for flexibility and convenience to meet the needs of families caring for a loved one. Promise Senior Solutions is here for you 24 hours a day, every day. We understand how important it is for our seniors to experience a sense of independence and freedom not limited by age. Our core belief is to be more than in-home care providers. We wish to be an extension of your family. Our caregivers are background checked, tested and trained to provide exceptional service with compassion, warmth, and friendliness. This is the reason we offer a wide range of services and flexible hours. You are still your own person, and you continue to lead an independent life. We will never require our clients to have a minimum number of service hours per week or sign a long term commitment. We are here to help you make life more comfortable for you and your family. Our high standards for service and care have made Promise Senior Solutions the choice of hundreds of families. They trust us with the safety and care of their loved ones every day. Care Services Offered by Promise Senior Solutions, LLC Toileting Laundry Light Exercise Monitoring Mobility Oral Hygiene Personal Care Socialization/Emotional Support Transferring Doctor Visits Transportation Alzheimer's/Dementia Bathing/Dressing Companionship Errands/Shopping Help with Eating Housekeeping Incontinence Care Meal Preparation Medication Reminders

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