BrightStar Care Hilton Head

Offers Home Care

67 Reviews
Call (800) 973-1841
BrightStar Care Hilton Head (800) 973-1841
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Reviews of BrightStar Care Hilton Head

67 Reviews Write a review

Home Care Reviews for BrightStar Care Hilton Head

August 10, 2020

By Anonymous_3984

I am a current client of this provider

I liked that the initial person that came gave us peace of mind that someone was there and knew what they were doing. I think they could have improved on their adaptability.

June 23, 2020

By Micheal _2

I am a current client of this provider

He likes to sit outside, so they go and join him, even if it's hot. I've already recommended them on social media.

May 14, 2020

By Patricia S_11

I am a current client of this provider

They keep me informed about what is going on, like if there is a change they inform me on what it is. They do what they say they are going to do. They are helpful. They do what they are supposed to do.

May 14, 2020

By Angie A_1

I am a current client of this provider

They're very helpful. They're reliable.

April 17, 2020

By Ellery R

I am a current client of this provider

She does shopping for me, she does my laundry, and she gets my breakfast ready for me. I have only had one caregiver. I like her very much. I have had her for almost five years. She is awesome.

April 08, 2020

By Beth K_3

I am a current client of this provider

They mostly help her with her nursing services. We have had some really good caregivers and if we ever have to make a change they have been very flexible.

March 16, 2020

By Debra S_7

I am a past client of this provider

She was in the early stages of dementia and they did really well with her. There was not much more they could have done. They were really good with the client when they stayed with her.

March 06, 2020

By John C_28

I am a past client of this provider

They protected my loved one from falls and wandering. I like that they were responsive and that they provided very good qualified caregivers.

February 19, 2020

By Lyle S

I am a past client of this provider

I had them for just 3 days, and the one the first day helped me with laundry, fed me, and was excellent. The next two just sat there, and the last one left an hour early. I had a really good experience one day, but I didn't have consistent caregivers. The first was great, but the second two not so much.

January 22, 2020

By Terri S_6

I am a current client of this provider

There was a CNA that helped her with a shower in the morning. They seem professional and I can count on them being dependable.

January 16, 2020

By Keith D

I am a current client of this provider

They come in and bathe my dad. They will call if someone isn't going to show up.

December 12, 2019

By Jill G_1

I am a current client of this provider

They are very helpful in the fact that we have a person here. It allows me to leave the house to run some errands. They follow through, and I can reach them on the phone. They are very easy to work with.

September 10, 2019

By Elaine K_4

I am a current client of this provider

They could educate their people more on how to use a dishwasher or washing machine. They could train their people better.

August 13, 2019

By Anonymous_2271

I am a past client of this provider

I knew someone was there with her. My mom has an episode of acute renal failure. There was no way she could stay without help, so it brought peace of mind. I like the ease of working with them. They were easy to work with, especially the scheduling.

July 17, 2019

By Russ B_2

I am a past client of this provider

They were very flexible about scheduling hours and the days they would come. They did exactly what they were supposed to do. If there was a problem with someone who came, they swapped them out.

July 11, 2019

By Anonymous_2169

I am a current client of this provider

If I have my usual aide, then it is great. If she is not available, then I use the nurse. They could improve communication.

June 14, 2019

By Dennis L_1

I am a past client of this provider

They made me feel more at ease, so my stress level was lower. I enjoyed the people that were working with my mother. They seemed to be caring people.

June 14, 2019

By Diane F_8

I am a current client of this provider

The most helpful part of the care is having my caregiver do things that I can't do. They could improve their communication skills.

May 23, 2019

By Trish S_1

I am a past client of this provider

When she was receiving the care, the impact was strong. I was appreciative of the response that I got from the nurse when they called me as the one in charge of the care. I live in Maryland and not South Carolina, so it was a great help for them to be as responsive as they were.

May 13, 2019

By Susan H_1

I am a past client of this provider

They improved his quality of life for the short time he had them. Some caregivers he didn't like, but that was his personality. I liked the communication because it was a problem before in other agencies.

May 10, 2019

By Fred R

I am a current client of this provider

It is more that we have a lot of needs, and they can only do so much. They have been very responsive any time I ask for help. The people they have sent have worked well with us.

April 11, 2019

By Susan H_29

I am a past client of this provider

They are not dependable as an agency. There were times that I expected a nurse to come for a shift and she wouldn't show up. I think they could improve on the communication with the people that are receiving the care. They didn't call and let me know when caregivers weren't coming.

April 09, 2019

By Elinor P

I am a current client of this provider

They could have a little more training. I have had too many different caregivers. Every day I have a different caregiver.

March 08, 2019

By Eileen L_4

I am a current client of this provider

The services help me because I am not able to walk. I appreciate that the caregiver is punctual and willing to work with me. I also appreciate the extra things that the caregiver does for me automatically.

March 08, 2019

By Christine H_5

I am a current client of this provider

They could make things easier by having caregivers who are skilled and trained. Their caregivers are poor.

February 19, 2019

By Christine L_2

I am a current client of this provider

We have had the nurse come from BrightStar, and we also have the aides come from there. My parents have a hard time wrapping their head around what the aides are supposed to do, but the nurse is excellent with the medication management. They are very reliable, and I can always get a hold of someone. They are very responsive.

February 12, 2019

By Kathy R_14

I am a current client of this provider

They come and do the type of things that I need. Other agencies weren't willing to send someone once a month to perform injections. They respond quickly, and our caregiver is personable and knowledgeable.

January 18, 2019

By Kathy C_7

I am a current client of this provider

The girl they sent out is wonderful and has been so wonderful to my mother. They have become great friends and I couldn't be happier. They have been on top of everything. The nurse and the helper are excellent, and I am very pleased.

January 11, 2019

By Michelle L

I am a current client of this provider

I don't think they can make my life easier. They do an okay job.

December 18, 2018

By Robert S_30

I am a current client of this provider

The services help me with housecleaning. The company is reliable and helpful.

November 12, 2018

By Ellen _1

I am a current client of this provider

I know that my mom has had reliable care. We have one aide, she comes every day, and she is wonderful. I have peace of mind. They have very caring aides.

November 08, 2018

By Susan W_3

I am a current client of this provider

They provide a service I couldn't find anywhere else. They are very accommodating, and they adjust easily to my schedule.

November 06, 2018

By mr marso

I am a current client of this provider

they are very helpful, nice, and they do everything that everyone told them to do with my dad very kind very nice it what i would want in heathcare in one spot

October 26, 2018

By Anonymous_326

I am a current client of this provider

It helps me because they come to my house and give me the care that I need. It is convenient for me.

October 22, 2018

By Ricky P

I am a current client of this provider

It is helpful because they clean my house. Whatever I tell them to do, they do it.

October 19, 2018

By Emily A_1

I am a past client of this provider

It was huge for us. We couldn't have survived without it. We got really nice service. I was able to get very nice help for my husband. We used the rehab services, and the people were wonderful.

September 22, 2018

By Anonymous_63

I am a current client of this provider

I think they need to be better at selecting the people that they have working for them. I think that the people that they have are people that are just barely capable of taking care of themselves let alone someone else.

September 22, 2018

By Carole C_1

I am a current client of this provider

They are helping the most with cooking and cleaning my home. The quality of the people is excellent.

August 22, 2018

By Peter G

I am a current client of this provider

They make my life much easier physically and mentally, and I have time off to relax. Right now, I have excellent services from them.

August 16, 2018

By Linda T

I am a past client of this provider

One of the girls that they sent out here kept going outside and smoking, so she always smelled like smoke. I didn't like that. They were polite, stayed on top of things, and when other people couldn't come in, they had replacements. Overall, they are a very efficient company.

August 10, 2018

By Rita H

I am a current client of this provider

It has helped me get my confidence back, since I was really down. I like that the people that come here are very knowledgeable.

July 24, 2018

By Anonymous

I am a current client of this provider

The caregivers drive me everywhere. The caregivers are very attentive and they give me great care.

July 11, 2018

By Gail P_1

I am a current client of this provider

They are necessary for my loved one and for me so that I can run errands and things while they are here with my loved one. They are pretty good about talking with her because she likes to talk. They will sit and be patient with her and talk to her. They tend to get here on time and they help out with any little thing that needs to be done. Things like that.

June 18, 2018

By Linda S

I am a past client of this provider

I felt confident that I could go out in the morning and he would be taken care. They really have some great people.

June 08, 2018

By Carolyn L

I am a past client of this provider

I had foot surgery, and my husband was going through medical issues, so having the caregiver there to take me and him to the doctor and to the store was priceless. I like the caregiver that BrightStar has sent to help me. She is educated, willing to work, and respectful of my home and my time.

May 15, 2018

By James

I am a past client of this provider

I like knowing that someone was with my wife was security knowing she was getting individual care. They were good companionship.

April 28, 2018

By Mary B_32

I am a current client of this provider

The aide treats my loved one like a family member. He is attached to her. I can actually have someone there when I am not there.

April 19, 2018

By Richard S

I am a current client of this provider

The services they provide are excellent because their people are very caring, they are knowledgeable about what they are doing, and they do a good job. Everything that the home heath aide does for me is helpful. She does a variety of things in the home.

April 09, 2018

By Lief E

I am a current client of this provider

They are here when they are supposed to be for me. The caregivers just come to my house, and that is how they make my life easier.

April 09, 2018

By Sandra H

I am a current client of this provider

The lady that they send me is good. Once she learned what she needs, she comes in and does her routine. They help me with my bed and do things that I can't do for myself.

March 12, 2018

By Stephanie A

I am a current client of this provider

The first person that called told me that they wouldn't be able to come for three days after I got out of the hospital. I appreciate the nurses, and I like them, but I have asked them and the company to order more dressings, saline, and topical, but I have not received anything.

January 19, 2018

By Anonymous

I am a past client of this provider

They could not provide the care that I needed. They sent me someone who was not capable, even though that is not what I had asked for. My loved one was totally helpless, and I needed someone who could give me a break, and when the people they sent were here, I could not take that break that I needed.

December 11, 2017

By Dorothy P

I am a current client of this provider

I would recommend BrightStar Care if they weren't late picking my mom up from doctor appointments and sometimes they don't show up at all. I find too that BrightStar Care provides different caregivers often and that is hard on my mom. BrightStar Care has made life easier because I am not sure what we would do without them.

December 08, 2017

By Robert S_25

I am a current client of this provider

BrightStar Care provides good service with their caregivers. BrightStar Care does the stuff for me I used to be able to do, but can't anymore.

November 17, 2017

By Mary P

I am a current client of this provider

I think that a lot depends on the personality of the caregiver that BrightStar Care sends. As long as my mother-in-law's health remains the same, I don't see the need for more help from BrightStar Care. Right now we are just maintaining the status quo.

November 17, 2017

By Karen W

I am a past client of this provider

BrightStar Care provided caregivers that were attentive, prompt, and did everything they were supposed to do. The services made my life better because I was able to leave the house and get things done that I needed to. I was able to go to a doctor appointment and without BrightStar Care, I wouldn't have been able to go.

November 15, 2017

By James S

I am a past client of this provider

I would recommend BrightStar Care because of their professionalism and attentiveness. The service helped tremendously because while I was in South Carolina, I had to make sure that my father was taken care of. They provided twelve hour shifts to make sure he was fresh, and they also provided medication management. They assisted with that process.

October 30, 2017

By Ralp T_1

I am a current client of this provider

They do their job that they are assigned. BrightStar Care takes care of my medicine, and they point out changes I need to make.

September 19, 2017

By Bob H_3

I am a current client of this provider

We have been happy with what BrightStar Care has been doing. They have a good reputation in the area. The services free up my time and my wife's time.
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About BrightStar Care Hilton Head

BrightStar Care Hilton Head is an in-home care provider serving Bluffton, South Carolina and the surrounding area. BrightStar Care Hilton Head offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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BrightStar Care Hilton Head

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