Home Instead - York, PA
1544 Carlisle Rd, York, PA 17408
Community Reviews and Comparisions
Featured Review
Judy R
5
|
June 25, 2026
This at home care services is amazing! Mackenzie and Candie are great. They always make sure I get my Dunkin breakfast, take me to the dog park, and get me wherever I need without any problems. They’re reliable, easy to get along with, and somehow put up with my requests. Whether it is an appointment, an errand, or a last minute stop, they are always willing to help. If you need a home care team that goes above and beyond ask for Mackenzie and Candie. Just don’t steal them from me — I called first dibs! Highly Recommend, Judy R
About Home Instead - York, PA in York, Pennsylvania
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer's or Parkinson's disease. When a client's condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency's service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don't require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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Reviews of Home Instead - York, PA in York, Pennsylvania
4.5
(10 reviews)
Judy R
5
|
June 25, 2026
This at home care services is amazing! Mackenzie and Candie are great. They always make sure I get my Dunkin breakfast, take me to the dog park, and get me wherever I need without any problems. They’re reliable, easy to get along with, and somehow put up with my requests. Whether it is an appointment, an errand, or a last minute stop, they are always willing to help. If you need a home care team that goes above and beyond ask for Mackenzie and Candie. Just don’t steal them from me — I called first dibs! Highly Recommend, Judy R
jbrown1408
5
|
December 20, 2018
The client care reps I have worked with are incredible. They really have listened and responded quickly and thoroughly to all of my questions and concerns regarding my mother's care. I couldn't be happier with the customer service. I really just stumbled across them on the Internet, and then did some searching for reviews. I've worked with them now for about a month, and they have been wonderful. We're set up with 3 days a week for the afternoon, which is perfect for my mom, and they can run her to appointments, help her sort through some clutter, make sure she has any help she needs for personal care, and above all they were really concerned with making a good match personality-wise, so my mom would have a consistent companion she could get to know and be comfortable with. So far it has been a fantastic experience which has taken a lot of weight off of my shoulders, since I don't live close to my mom.
Gav12
2
|
January 27, 2018
I was very disappointed to learn that the caregiver arrangement that was originally promised to me was changed without my knowledge. Communication is not a strength of the staff at Home Instead. I have given them several opportunities and each time I have been disappointed.
SMS JEN
5
|
November 22, 2017
They care about the tough clients, not just the easy ones.
Geeo
4
|
October 30, 2017
I appreciate the very caring people who look after my aunt. I am a long distance away, and Home Instead gives me peace of mind and I do not have to worry about her safety.
r-henze
5
|
May 20, 2017
Home Instead took good care of my mother after she had a stroke. I don't know what we would have done without them.
Margaret676851
5
|
November 1, 2016
I helped my neighbor find Home Instead. They had about 5 caregivers in all at different periods in time. They caregivers seemed great, and they took her to see his husband. I think it was a great situation, and I was glad I found out about it. There were no complaints from them.
Sandy486773
5
|
June 17, 2016
Appreciate all the loving care given to my husband, Fred. For Bill who took good care of Fred while transporting him to the mall, haircuts, etc. Special thanks to Kelly who visited with me after the passing of Fred and presenting a gift from Home Instead.
peterm51
5
|
March 13, 2014
i recently used Home Instead of York Pa for the second time and was extremely satisfied.... again. They accommodated by questions and addressed my needs in a professional AND caring approach, First class service!!!
Sailorjo
5
|
February 28, 2013
They went above and beyond to exceed my expectations. Their entire staff were wonderful to deal with and their love of seniors shows. Would recommend to anyone!
Services and Amenities of Home Instead - York, PA in York, Pennsylvania
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
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