Home Care Assistance of Greater Philadelphia

The caregiver I have is very helpful and is good to talk to. The services help me with my laundry and meal preparation.

They need to reduce the staff turnover. They need to do better in terms of food preparation.

I like the people who run the branch that I use. They are very nice and polite. When they come they are helpful. It takes a burden off of me.

They could train the caregivers better. It's a necessary evil. They could pay more attention to what I have to say.

I feel comfortable with the caretaker taking care of my mother. It gives me time to run around and do errands without me having to worry about her.

I would definitely use them again but it did get a little expensive. If I ever travel again I will call them. I talk about how amazing they are to everyone. I was able to leave with peace of mind.

I like the fact that they always have someone available. In a pinch, they got somebody right away. They were on it right away. I would like the help to do a little bit more. They could make sure they have the proper training to get my loved one in and out of the shower. Some of them didn't seem like they did. I don't want them to do housework. I want them to be more hands-on to get my loved one to do more. The aides should have assisted more with the physical therapy that my loved one received by doing it more consistently.

They're reliable, with one exception. She gets 24/7 coverage, and they have a regular group of employees here. The quality of some of the night people is not that great, but it's not unsatisfactory.