Comfort Keepers Home Care of Portland, OR (CLOSED) Milwaukie, OR

Pamela K_2

Their caregivers are caring people. I like that they are very compassionate.

Jimelina B

They follow directions. They do my laundry and get my coffee for me in the morning. They are very friendly and follow directions.

Wayne S_2

The person we have working with us is incredible. She is a family friend and is working there. It was nice to bring in someone they knew and who was already trained. There have been some issues with payments and the communication between the CNAs and the office. The agency drops the ball. That is the only issue so far.

William S_9

In the beginning, it was extremely helpful, and now it is still helpful, but not as helpful. My wife was away for a while and so at that time, I required more care than I do right now. They've taken care of my needs well.

Aleen K

We do not use the service very much. It is not their fault. We just do not use them every day. It is easy, and she loves the gal.

Carol H_11

We worked with two caregivers and one was reliable but not very interesting and she talked all the time. The other one was quiet and appeared competent, but she didn't show up. One thing is that one of them never showed up and we didn't get any call or text or anything saying there was a problem until after when she was supposed to arrive.

Carl B_3

It was just one visit. The caregiver did a lot of cleaning that was helpful. I wanted them to follow up sooner after the first visit.

Clark R

They help the most by providing companionship and daily chores. I would say that they actually care.

Anonymous_1046

They just have somebody to check on my loved one in case there are issues. I think they do a good job and it's a good value.

Dawn S_1

The services help get my loved one up on the morning. All the caregivers are friendly and courteous.

Kathy L_10

When I took a shower, my caregiver was there to help me out. They're workaholics, and they look for work. They are really nice and respectful. They are always on time.

Kamalam P

They were attentive and helped my parents get the help that they needed. It is very easy to sign up, and the caregivers were very personable and punctual.

Greg E_1

I lost a leg and I couldn't do vacuuming and wash the floors, and that's the kind of stuff they were doing. They were good talkers. If I wanted to chat, they would talk to me. I appreciated the friendliness of the staff that came. They knew what they were doing.

Roger B_3

The service makes it a lot easier on me. I get out at least three hours a day now. They seem to try to be on time and to take care of my wife. They do whatever makes me happy.

Provider Response

Frank W_3

She's had some surgery, so they come help her take a bath, and she's really needed that help. They do things I couldn't or wouldn't do. They've done a great job and have shown up when they said they would. They've really helped my mom.

Carolyne S

It gave me two days to get out, and do my own things. Anytime the caregiver had to be gone, they would substitute with another. They got good substitutes.

Anonymous_81

They've helped by keeping my loved one company and reading to them. I like how they get along very well and the caregiver is always on time.

Provider Response

Mark E_2

I am now able to go to the store or other places and not worry about my dad. The services have helped my dad start taking showers, which is a huge step.

Provider Response

Marte S_1

The impact has been absolutely incredible. My caregiver has worked with us most of this year and she has been an incredible impact. My provider is really excellent. She is the one who works with me continuously. I wish I could guarantee her to everybody, but I know that won't happen, and she can't be duplicated.

Provider Response

Laura G

They helped enormously and we will probably use them again. It was helpful to have someone else there to help out both of my parents when there was no one else at home to help them. It was an enormous help to have someone there as company there for my mom and to do small things that they couldn't do for themselves. They helped toilet my dad and they helped in kinds of ways. They were all very reliable and timely. They all seemed to be well trained to know what to do with people like my dad with dementia. They knew how to handle him and they were exceptionally nice.

Provider Response

Val S

It's made life more stressful because there is a constant need for retraining. There is inconstancy and inaccuracy with billing and performance.

Provider Response

Jeanie M

We were really worried about my dad being alone, and now I can go to working knowing someone is checking on him. Dad won't listen to us, but he respected Comfort Keepers because they're professional.

Provider Response

Gerry F

It's easier because he gives my husband baths. The caregiver is excellent for my husband.

Irene T

She comes once a week to clean the house, and does an excellent job. I dislike their charges, but I like the individual who comes to the house. She is excellent.

Provider Response

Mary T

It has allowed me to go out more often and on a whim. I like their ability to schedule quickly.

Judy C_3

They help me get in and out of the shower and get dressed. They are very caring and help me when I need help.

Jamie H

I had surgery and I couldn't help with my husband's bath. They've been coming in to do my husbands bathes once a week.

Sue S

I only saw them a couple of times. They could make sure that they stay in touch when trying to make arrangements even if it is difficult. They didn't seem to have enough man power, the person provided had a lot of other obligations that didn't have to do with the company. We really needed somebody solid to stay.

Joclyn T

He was more at risk with the caregiver here then if she didn't come. She didn't lock the gate so the dogs got lose. They could improve on the person who called back she never called back and it seemed like she didn't want to talk to me.

Provider Response

Ramona M

The provider has helped me the most by getting the right person to come has helped me the most and helping to get her to get dressed. The whole point is to stimulate. A good experience is that she is pretty good at getting to get her to get up and interacting with her.

Diane S

They are helping take care of my mother, and I live three hours away from her. I feel confident that they are taking good care of my mother by giving her medication. Even with working out some bugs about getting my mother her medication, they have been wonderful to work with. We worked together and solved the problem. They have been very good at communicating with me. We have worked with some problems. We have managed to work together to solve the problems we have had. They are providing good care to my mom.

Robert G_8

They take my dog out to the bathroom and also provide companionship to me. I would tell them they are prompt and for the most part are very caring some more than others.

Isabel K

They have helped most by sitting and talking to my mom. They take really good care of my mom and is a fun person to have.

Carolyn S

One gal cleaned out my pantry and got rid of most of the stuff that was old. They dusted, kind of cleaned up some things, did some laundry, cooked a meal or two, and made it easier because I couldn't use my left arm to do a whole lot. I think I got my money's worth, because most were willing to step up. Some of them seemed bored and wanted something to do. The house is cleaner than it's ever been. One of the lady that came here was really great, but she had thrown some things in the garbage that I never authorized her to throw out. She put things away that we still haven't found. She put things too high in the cupboard, and I can't reach them. Most of the gals were pretty good. They would put things back. This girl didn't, and she just created havoc. She never asked me. She just went off and did stuff and created problems. The people that came here representing Comfort Keepers didn't stress that I had a nurse available. That could have been more clear. They saw that I was having problems, and everybody just stood there doing nothing. That didn't set well with me.There was a gal that came and spent the night because I had surgery, and she fell asleep in the chair and told me to turn the heat down. She didn't do much or help me much. I blew it off because I wasn't feeling well. Most of them were really great and caring. They did a great job.

Provider Response

Wendy D

THey could have done things without being told to do them. They could have taken initiative. The first person that came did not accomplish anything in their service.

Anonymous

It is hit and miss because you may get a good caregiver and sometimes you won't. I was paying them to do specific work and some of them would not be doing work. I had to call to get some of them changed.

Provider Response

Karl R

They provide very polite and professional comfort aides and they're punctual and provide very compassionate care. They allow me to take a few hours off so that I don't need to be caring 24/7 for my father.

Leslie G

They are outstanding. I like that I have the same caregiver. That was important to me, and they worked it out so that could happen. It is helpful because she can't do anything by herself anymore.

Christy N

She was very considerate and compassionate. They took care of the things that I couldn't do for myself that I needed done.

Diane H

I think their attitude is mostly good. They are very friendly and my caregiver is pretty good at cleaning my house. They have been able to change my bed and clean my house, since I cannot do those things anymore.

Scott T

The caregivers show up when they say they are supposed to, and they do what they are supposed to do. The services enable me to have time to myself, which is always helpful.

Sharon R

Comfort Keepers doesn't require me to use them every week and stay a certain amount of hours. They came fairly soon too. I didn't have use of my left hand at all, so Comfort Keepers helped me at all.

Anonymous

Some of the caregivers that have taken me to appointments were people that I didn't care for because of how they acted. Most of the people I've met from Comfort Keepers I have liked.

Normita

I don't even know where to start, I have never met a care giving company like Comfort Keepers before. They actually care about the elderly and the employees, care giving companies I have been with honestly do not care and tend to send random people to their homes, but Krista the owner goes out of her way to go to their house and personally talk to the client and family and once they find the right caregiver then she will introduce them. The main goal is to make sure everyone is happy and needs are being met, I could not be any happier to have found this company.

Provider Response