Saint Francis Hospice Tulsa, OK

Do not use St. Francis Hospice. It was the most awful experience. Our loved deserved so much better. The assigned nurse was terrible. She spent very little time with the patient maybe 10 to 15 minutes per visit. We tried to ask many questions and she would change the subject every time. Would talk about the weather, insects and animals. The nurse was very quite and distant. The rest was left to us to figure out for ourselves, Hospice provided a booklet and the was all the instruction we had .I ended up watching youtube videos to learn how to care for our family member. The doctor only came one time. Had been told that he was a great doctor, but immediately started making changes to our loved one's medicine and within 24 hours there was a huge decline. We never got to speak with him again. Everything, went thru the assigned nurse. She missed two visits, because she was taking care of other patients, but when she was in our home. It felt like she was always in a hurry to leave. Choosing St Francis Tulsa for Hospice care was the biggest mistake for us ! We were ready to switch to another hospice, but our loved one passed before we could make a change. If your loved one needs Hospice, interview multiple providers.

Please do not use. Save yourself the heartache and stress - at time when you need support and time with your loved one. The nurse will not listen when you voice concerns. The doctors and nurses will not provide the pain relief your loved one needs. On the other hand, they will take your loved one off important medicines. Caused my fathers bp to go scarily high by doing so. The social worker is useless dont expect much help from them. They never even checked his vitals to see how the medication changes took. Well never period. The supplies provided are sparse or wrong sizes if even in stock to give you! Please dont use them unless you want to add stress to an already tough time.

Go Elsewhere! Safety of your loved one is NOT in their concern. Family member has Stage 4 brain cancer and they allow her to remove her caring family members from her contact form and instead add her drug dealer. She has actively admitted on several occasions that she is not quitting meth and has threatened to kill herself (and has a history of abusing prescription medication in a suicide attempt that put her at a facility) and they take no action. Her primary contact is a convicted felon and her meth dealer. Their go to phrase that they use for everything is that they are "not trained" for this or that. They leave her with full bottles of Oxycontin, Klonopin, and Morphine that she admitted she takes in conjunction with meth, but the supervisor claims it's not enough to overdose, so it's okay. On top of this, controlled narcotic pills on numerous occasions have came up missing, but they refuse to take any action besides a contract for which they don't abide by. They offer no solutions to place her in 24hr care that she needs. Instead they allow the pills to keep coming up missing (most likely sold to her drug dealer for meth) and just look the other way. We tried to warn them as well that firearms are in the house and they just claim they document it and carry on. I know not every person in hospice is addicted to drugs, but I cannot imagine the other lapses in care that happen if they allow this situation to take place. Your dying family member is NOT safe in their care. No person should have to watch their loved one spend their final days on Earth like this.

We got St. Francis Hospice for my dad. We’ve been very happy. They’re vey kind, caring people. Every time we call, we get an immediate response. Everything we need, they provide almost immediately (within an hour), be it hospital bed, walker, or wheelchair. They’ve done a wonderful job. They’re always on time, and the scheduling is excellent. They provide him with a shower aide, they take care of all his prescriptions, they check his vitals, and they ordered a special mattress when we thought he was going to get a bed sore.

Best Hospice Ever, I would tell anyone that needs hospice to use St. Francis Hospice. Love the people. they were great with my family member, God Bless each of them it takes a special person to do what they do.

Please go somewhere else. My mother had horrid care in their hands. I totally blame them for not seeing on my mom's medical chart that she was allergic to morphine! They supposedly reviewed all medicines and put her on the bare minimum. Why didn't this raise a red flag with them when morphine is the drug of choice for pain meds! Had it not been for her skilled nursing center, there would have been no nursing care at all. They were hardly ever there! And on her final day, we saw them at 6:30 AM in the morning to try and explain the pain med screw up. The next time we saw them was 45 minutes after my mom passed at 6 PM! This is not acceptable. Especially when we were told they would be there around the clock in your final hours. When the hospice nurse finally did show up, she started asking random ?'s about what sent my 99 year old mother to the hospital in the first place. She had suffered a stroke and some recent falls were questioned. We clearly told her we didn't want to get the medical examiner board involved since she had been in a skilled nursing facility. She assured us they wouldn't be involved. A couple of days later, we received a call from the medical examiners board stating that we needed to send my mother to the morgue so they could examine her. After calling Hospice they claimed this was protocal. We had to get an attorney involved to resolve this situation. Please contact someone else when you need hospice care for a loved one. Wished I had read the reviews before choosing them.

The nursing staff will consult with the physicians without discussing any client information with the family. For example, they will discontinue medicines that are important for the patient without communcating with the family. A life threatening situation occurred that required hospitalization. Please find other assistance!

My Mom has lung cancer, and instead of treatment my mom and dad decided to get her on hospice. One of the first questions I would ask is, how long are there visits scheduled for. The nurse my mom has will not answer any of are questions, she told my mom and I she didnt have time to explain the question we were asking. This nurse treats my mom like she's a drug addict and never listens to what we're trying to tell her, she talks about other patients and other things she could be doing, she has never examined my mom!! So check out who your nurse is and know it's there job to listen and keep your loved one out of pain!! Don't be afraid to contact the doctor and voice your concerns, and ask for a different nurse if need be, this is about keeping are loved one's from suffering and helping them to know we will get the care they need