Saint Francis Hospice

Mirandalucylucy

Saint Francis Hospice is awful. We was referred to them. The nurses we have collaborate with wants to trouble shoot everything over the phone. When the scheduled visit came nurse always made it as if my Dad wasn't sick enough for a live visit. I finally had to say regardless how your day is going we want the visit. She would come in and sit down and talk about her day and what was her plans on her PTO days. Never could get her to understand she was here for Dad. When we had questions she would move along to a different subject. Never answered our questions. She was a very lazy and unprofessional nurse. We went thru a friend that worked with a different Hospice company to get answers to our questions. Than it got to where a different nurse all the time. Whoever does the scheduling of nurses needs to retire. He/She must have never worked out in field or dont have any ideal how Hospice visits should be scheduled. Social workers are a joke. They come in and talk about weather. Never once gave us resources info we needed. They always said Google is your best friend. Chaplin never used prayers from heart always something she found online. You can tell she was more for show and not a real Chaplin. Aide and aides was okay but half done things. I usually had to go back and redo everything. Overall to much to type but Dad passed before we could get another Hospice company in. He declined quickly which is what Saint Francis wanted. One nurse said they like their patients to pass within 28 days. Opens doorway for potential increase of budgets. I didn't question what she meant. I just wanted my Dad to get care he deserved and that didn't happen with Saint Francis Hospice. Dad passed and I pray no other patient's or family members ever have to experience what we did.

nana9love

Do not use St. Francis Hospice. It was the most awful experience. Our loved deserved so much better. The assigned nurse was terrible. She spent very little time with the patient maybe 10 to 15 minutes per visit. We tried to ask many questions and she would change the subject every time. Would talk about the weather, insects and animals. The nurse was very quite and distant. The rest was left to us to figure out for ourselves, Hospice provided a booklet and the was all the instruction we had .I ended up watching youtube videos to learn how to care for our family member. The doctor only came one time. Had been told that he was a great doctor, but immediately started making changes to our loved one's medicine and within 24 hours there was a huge decline. We never got to speak with him again. Everything, went thru the assigned nurse. She missed two visits, because she was taking care of other patients, but when she was in our home. It felt like she was always in a hurry to leave. Choosing St Francis Tulsa for Hospice care was the biggest mistake for us ! We were ready to switch to another hospice, but our loved one passed before we could make a change. If your loved one needs Hospice, interview multiple providers.

Stressedoverboard

Please do not use. Save yourself the heartache and stress - at time when you need support and time with your loved one. The nurse will not listen when you voice concerns. The doctors and nurses will not provide the pain relief your loved one needs. On the other hand, they will take your loved one off important medicines. Caused my fathers bp to go scarily high by doing so. The social worker is useless dont expect much help from them. They never even checked his vitals to see how the medication changes took. Well never period. The supplies provided are sparse or wrong sizes if even in stock to give you! Please dont use them unless you want to add stress to an already tough time.

Dissapointed Family

Go Elsewhere! Safety of your loved one is NOT in their concern. Family member has Stage 4 brain cancer and they allow her to remove her caring family members from her contact form and instead add her drug dealer. She has actively admitted on several occasions that she is not quitting meth and has threatened to kill herself (and has a history of abusing prescription medication in a suicide attempt that put her at a facility) and they take no action. Her primary contact is a convicted felon and her meth dealer. Their go to phrase that they use for everything is that they are "not trained" for this or that. They leave her with full bottles of Oxycontin, Klonopin, and Morphine that she admitted she takes in conjunction with meth, but the supervisor claims it's not enough to overdose, so it's okay. On top of this, controlled narcotic pills on numerous occasions have came up missing, but they refuse to take any action besides a contract for which they don't abide by. They offer no solutions to place her in 24hr care that she needs. Instead they allow the pills to keep coming up missing (most likely sold to her drug dealer for meth) and just look the other way. We tried to warn them as well that firearms are in the house and they just claim they document it and carry on. I know not every person in hospice is addicted to drugs, but I cannot imagine the other lapses in care that happen if they allow this situation to take place. Your dying family member is NOT safe in their care. No person should have to watch their loved one spend their final days on Earth like this.

Elaine

We got St. Francis Hospice for my dad. We’ve been very happy. They’re vey kind, caring people. Every time we call, we get an immediate response. Everything we need, they provide almost immediately (within an hour), be it hospital bed, walker, or wheelchair. They’ve done a wonderful job. They’re always on time, and the scheduling is excellent. They provide him with a shower aide, they take care of all his prescriptions, they check his vitals, and they ordered a special mattress when we thought he was going to get a bed sore.

Pinkcamo

Best Hospice Ever, I would tell anyone that needs hospice to use St. Francis Hospice. Love the people. they were great with my family member, God Bless each of them it takes a special person to do what they do.