Home Instead - Granville, OH

Lisa

We have been using Home Instead for about 5 months now for my 89-year-old dad and could not be happier! Dad, who is physically very mobile, is having some cognitive issues which were causing him to forget to eat properly and take his medication (only 3) on time. This landed him in the hospital several times during the first part of the year (2023). When he was released to go home we contacted Home Instead to provide caregiving services and get him back on track. He has been doing wonderfully ever since. It's hard to believe the improvements he has made. The caregivers have all been so attentive, kind, patient, and thorough. I feel so comfortable that they are taking excellent care of my dad which has been such a relief! The level of care from the first phone call (Dana is an outstanding coordinator) to the daily duties has been outstanding. He has several women assisting in his care and they all bring their personal, unique touch. I am so pleased with Nina, Susan, Darcy, Harmony, and Cheryl...they are all terrific caregivers! I cannot recommend them highly enough! Thanks, Home Instead!!!

MGed

My Dad had a wonderful relationship with all of his Carepro's from Home Instead and their coordinator. Everyone was on time and friendly. Always ready to help Dad with a smile and a great amount of patience! Always answered our inquiries quickly. They had a lot of valuable experience that they shared that helped our family navigate the ups and downs of dementia. Our family would recommend Home Instead over and over again. We are immensely thankful for the whole Home Instead family!

Bonnie Mc

Home Instead has been a lifesaver for my aunt. Alzheimer’s is a heartbreaking disease and is challenging for the patient as well as her family and caregivers. The caregivers at Home Instead have been kind and patient and have allowed her to stay in her own home for nearly 10 years after her diagnosis. Two of them have been with us from the beginning of this journey and have become treasured friends of the family. I feel comfortable knowing my aunt is in good hands when any of her Home Instead caregivers arrives. The office personnel are friendly and very helpful whenever I have had to make changes to her schedule. I will continue to recommend Home Instead as an alternative to a nursing home.

Mark Williams

Excellent 7 day per week care given by Angela, Cherie and Jennifer. They ensure my Aunt has regular meals, personal care and companionship. The admin team including Dana always answer my enquiries promptly. The team have made caring for an elderly relative so much easier.

SGV

Home Instead has been outstanding at my elderly mother's home where they take care of an elderly person. I would like to call out Care Pro Paul. Above and beyond the call of duty always. He is amazing. I would wholeheartedly recommend Home Instead for care of your loved ones.

Mrs N

Seeking to keep my husband in our home led me to inquire into the possibilities that we too could be receiving the assistance of Home Instead of Granville, Ohio. We have heard many positive stories about the people of Home Instead and their caring ways. Upon investigation, and our request, a representative came to our home and her visit resulted in us being involved with several care-givers. We were also fortunate to find additional assistance in our support. The several months that we have already been blessed with a generous selection of caring people has resulted in a steady schedule of attendees: TinaG., Rebecca B, and Cheryl B., who have become our 'visiting friends' who my husband and I consider to be acquired family. We look forward to seeing and talking with them each week. Their thoughtfulness, genuine concern, assistance and work ethics go way beyond what we expected when we signed on. We feel safe, comfortable, happy and content with Home Instead as an anchor. We encourage you to investigate Home Instead too.

AnnaCarol

Excellent service. HomeinStead works closely with our family to make sure our Mother’s needs are met. With HomeinStead’s assistance we have been able to keep Mom at home instead of a nursing facility. Our family is very happy with all the caregivers that have been in our home to help care for mom. A special shout out to Jean M. She is mom’s primary caregiver. Jean is very compassionate and a very nurturing caregiver

DLDH

My mother has used Home Instead for nearly a decade, using their services starting from a few hours a week, to now 24/7 care. Home Instead allows my mother to remain happy, healthy, and safe in her own home. The Care Pros treat her like their own mother, and are angels on earth. Communication and problem-solving are excellent. With apologies if I leave someone out, some of these angels are: Alexia, Anishia, Becky, Beth, Casey, Cheryl, Dana, Dreama, Emma, Joyce, Kristin, Laurie, Lindsey, Marlene, Marsha, Nancy, Nina, Noel, Sherri, and Tammy.

Scott Knight

Caregivers are all very friendly and professional, Debbie, Nina, Brittany and Jaime. In home care is excellent. Light cleaning, clothes washing and food prep are a big help. Caregivers also provide transportation for healthcare appts and grocery shopping. Home Instead has allowed me to stay in my condo instead of an assisted living facility.

Gerald

I used Home Instead - Granville, OH for three months. I liked the attitude of the employees and the individuals that came to my home and they were dependable. I used them five days a week from 8:00 to noon each day. They helped see that I could dress and that I could take a shower. They made sure that I wasn't susceptible to falling and they did odd tasks around the house. Scheduling was fine.

A. C.

I can't say enough great things about Home Instead of Granville! Home Instead has been providing life style and dignity preserving services for our parents for approximately 5 years. All 3 children live out of state. We began services when our mother literally had a GI bleed, followed by a nervous breakdown (Diagnosis: Depression with Psychosis), after taking care of our father for 9 months after his mild-moderate stroke. Mom required 2 months of inpatient hospitalization before coming home. We almost insisted they both go into Assisted Living, but decided to give staying at home a chance with Home Instead services for Dad. He qualified and their Long Term Care Insurance covered a shift a day. When Mom got home from the hospital, she loved having the help and companionship! When Dad worsened about a year+ later, and needed to move out, we kept Home Instead for Mom and she has been paying privately because she wanted nothing more than to remain in her home. Her main caregiver has become her best friend, and so special to the entire family. Her other staff have also been wonderful and all their different personalities bring stimulation and companionship to her life. We are now in the process of getting Mom's Long Term Care Insurance to cover expenses as we are looking to add coverage as her health continues to deteriorate. Two weeks ago, her morning shift Home Instead Health Pro staff found her in a stupor. Called 911 and took her to the local hospital. Thankfully she has help almost every day and was safely found. I can't imagine what would have happened, or how long it would have taken to know she was in grave danger. She has a life alert bracelet, but didn't even have the wherewithall to use it. Home Instead is easy to work with and easy to add, or skip service days. They are the only reason Mom has still at her home 5+ years longer than expected. They are wonderful! A.C.

Wesley

I've been using Home Instead - Granville for almost four years now. I like everything, convenience, arranging of time, transportation, home maintenance, and fellowship. Everything that I need, they provide. I use them five days a week. They give the choice of three time periods during the day and let me select which of those periods I want the service. It's at their convenience, but also mine.

Julia

I'm using Home Instead - Granville. They're awesome. I've had them now for two-and-a-half years. I like their ability to care. I've always had the same caregiver. I have them from 7:00 am to 7:00 pm and they're always here. I use them every day, seven days a week. I have two dogs and I'm in a wheelchair, and they take them out. They help me with getting them fed and taking medications. I have a nurse that comes in once every two weeks and fills up my pills. They fix my meals for me and that's three meals a day and I fix whatever I want. If I need groceries, I just give cash to them with a list of the groceries, and they'll bring them back and put them away for me.

Mary Lou

My husband and I are both clients of Home Instead - Granville. They're very prompt with getting back to you and getting you set up with a caregiver and checking with us to see how we're doing with the caregiver and how we enjoy having her. We've never had a problem with the caregivers we've got. We're hoping that as long as we have Home Instead, that we will continue to have the same caregivers. We use them four times a week for a total of 16 hours. They will make the beds, they will run the sweeper, help my husband with the shower, just the normal everyday household chores. We haven't had a problem with any of the scheduling and billing.

Mary

I hired Home Instead - Granville many months ago and they're still providing care and they're wonderful. They are amazing. They are the most attentive, kind, helpful, supportive, loving, and caring for my father. It's changed our lives because I could not provide the care anymore, and I have peace of mind. It's overwhelming. The people that they have on staff have all been so amazing, to the person who set it up to do the interview, all the way to the caregivers. They have been responsive. We've had two sort of emergency situations where we needed lots of extra care on a really very short notice, and they were able to pull strings every time and provide care. I'm just blown away at their training, their level of detail, and their punctuality. They are incredible. I'm kind of shocked at how amazing the services are. I knew it would be good, but I didn't know it'd be this spectacular. It's amazing and you can tell that the team has each other's back. They support each other. I like the level of detail of note taking. I can look at any given day and see exactly what happened that day, how much my father ate, if he had any issues with toileting, his needs, any problems. They were able to spot more things than the people in the facility where he is staying. I've been so grateful. They've been just a part of our family. I'm super happy with their service. We use them four hours a day, five days a week. It's constant from noon to 4:00, Monday through Friday. Billing is fantastic and it's every two weeks. It's an automatic withdrawal, and it makes it super easy to do that. There have been no issues. They provide invoices. It's been great.

DrBear22

I am very thankful for the services that my parents have been receiving as they are elderly and disabled and would be unable to stay in their home without the type of assistance provided by Home Instead. The Carepros are very reliable which has given me peace of mind. The agency is promptly responsive to all communications, and have been great at addressing emergency as they have come up. Their family portal is a nice feature. It provides on-demand access to care logs, allowing one to monitor the care that is being provided, and is an another avenue for discussing the care needs with the agency. The team members at Home Instead have gone above and beyond, which has caused us to feel as though they truly care, and we are not merely a source of revenue. I highly recommend Home Instead.

Sholl Family

Excellent service from the Granville, Ohio Office! Always prompt and attentive to our requests.

Dunnl

The caregivers go to my mom's assisted living facility and interact with her and give her much needed socialization. They are very caring and attentive to her. They always arrive on time and try to think of different activities and ways to take care of mom. They are very responsive to any changes I ask for or suggestions that I make. I generally talk with them 1-2 times per week, plus they write a summary of how the time was spent in a log, so I have a very good idea of what they did and how my mom is doing.

Tim Halt

My wife suffered a stroke 1 1/2 years ago. Our Skilled Service Caregivers help with bathrooming, exercise assistance, light dusting, vaccuming, and swiffering floors. Going with my wife for Outpatient Therapy and some meal preparation. Our Caregivers are very punctual and provide warm and friendly assistance. Home Instead is always interested in accomodating our schedule and needs.

Drjohnmberry

The Home Instead team are friendly and competent. They help with your loved ones and assist with family chores. They are a welcome reprieve during a difficult time.

M L Stakely

Home Instead is currently providing companionship for my Mother who has dimentia while I run errands and attend meetings. The caregivers are always on time, cheerful and very caring. The staff has been willing to work with my crazy schedule which has been a blessing. Thank you Home Instead!

A Hiker

Services have been very reliable. Both the direct caregivers and the administrative staff have been very caring and helpful. My mother has been receiving services for 6 months now. If there is a caregiver that doesn't seem a good match the agency has been quick to select someone else. I have no reservations in recommending Granville Home Instead.

cindienglefield

Homeinstead is providing excellent care for my mother. They people are kind and accommodating. I can tell they really care for my mother. The communication process between the company and the family is very good. We feel well informed of what is happening and how things are going.

missy4701

The staff is so caring and they go out of their way to accommodate the patient and the family. Everyone was kind and considerate. We never had to worry that we would be without help. They are all very professional and one of a kind. I have been in healthcare for 25 years and I can say it’s hard to find a better group of people to care for our loved ones. Thank you all

Tomboat

Home Instead is an excellent home aid agency. It is very well managed.

Excelent care

The care you will receive is absolutely wonderful. There isn't anything they won't do to give you best care possible. The office personnel is wonderful to work with and work very hard to see that all your needs are met.

Marilyn

I couldn't ask for better helpers—intelligent, neat and clean. Self-starters.

Tom H.

Home Instead provided a valuable, caring service to my 92 year old mother which allowed her to continue to live independently. They cleaned, cooked, and took her to the grocery store and appointments which removed a burden from her children. The caregivers were usually professional and industrious, earning the money we payed. The were punctual and the agency was very responsive to changes and needs. I recommend them highly.

goeorgesdaughter

I cannot say enough good things about this service. Everyone is friendly and helpful. I highly recommend this company.

Edith

Caregivers are kind, thoughtful, and helpful. Office workers do a great job.

Pat

Their aides are awesome. I don't know what I would have done the past 2 months. Marge and Barle stands out from the group. I can't praise them enough.

Nancy

We get along great. She brings meals most Tuesdays and Thursdays. Does many chores and we enjoy just visiting, too.

Elaine P. R.

I just needed a few months of extra care after a back surgery. The Caregivers were helpful, prompt and so friendly. I have told all my friends about this service

Elizabeth

We have hired Home Instead for my father. He has somebody in the morning and somebody in the evening, both female and male, and they're doing very well. They help with cleaning, walk with him, do activities like driving him to various place, and help him with bathing, bathroom, and dressing. They do pill reminders, grocery shopping, and laundry, and make his meals. We have been using them since August 1st. The caregivers are on time and there when they're supposed to be. If they can't make it, they find somebody else. They do their job well. They're professional and very likable. My father likes them very much.

tom413

The caregivers are great! Make our family more comfortable when we can’t be there.

RCH

I have been a client for almost a year and it's been 100% positive

Rodger

My caregivers from Home Instead are kind, helpful and respectful! I look forward to their arrival. They are truly "my friends".

Guy

Caregivers are flexible, always willing to adjust to our needs. Their punctuality, professionalism, and sincere fellowship is greatly appreciated. Mood swing occurrences are non-existent during a caregiver's presence. In addition to the peace of mind this quality offers, it is also covered by our long-term care insurance policy!

Jean

They treat my Aunt with total respect and dignity.

Wendy

Great service. Great caregivers. Easy to work with.

Marjorie

My mother-in-law loves the company and help!

Victor

Use of caregivers eases stress and allows goals to be reached quicker.

Wilt

I have been very pleased with the two caregivers who have come to our home. Sandy who comes most of the times is pleasant and caring.

Selena

Always on time. Helpful in making appointments. Nice attitude.

djbaker2

Our Home Instead caregiver is wonderful. She does what my siblings and I would do if we could be with my Mom every day.

Carol

I could NOT have done this without Home Instead! An "ALL STAR" program I have been promoting with friends who may need help.

God is good..all the time.

The caregivers were very compassionate and helpful.

emcnally2535

I love several things about Home Instead. Your professionalism, your willingness to answer questions, the wonderful office staff, and above all else the wonderful gentleman who looks after my husband. I feel quite comfortable leaving my hubby in his care.

Bob & Charlyne

We have three wonderful ladies that assist us! They each to a special task and do it best. They also take over for others when needed. We love them all. We give praise to them for hiring such people.

pat-g--2

Homeinstead has provided great personnel and help for my father. Nothing is skipped without notification to me in a change to schedules or who will be working. The administration has been great to discuss issues and always giving recommendations.

theresa-johnson

My mother enjoys 2 hrs a day of companionship offered by Home Instead caregivers. The people have been kind and flexible. They take mom shopping. They accompany her to Silver Sneaker classes at our YMCA. Occasionally they go for a lunch or dinner. My mom's dog looks forward to their visits knowing he'll be going for a walk. It's been a blessing.

GranvilleDaughter

Home Instead has been there for my mom for more than eight years. They're caring, responsive and flexible. The attention is personal.

SarahD

The support Home Instead provides is great. They really care and want the best for their client. I would highly recommend them.

BonnieR

The caregivers have been friendly, patient, and really caring. They make sure any concerns are promptly brought to the family's attention. I am very pleased with the care my aunt is receiving.

ShirleyandMarilyn

I am so thankful for the wonderful people at Home Instead Senior Care - Granville, OH, Our mother is 95yrs old and loves her caregivers. The peace of mind that our Mama is safe in her own home and is well taken care of, is priceless, The caregivers keep her entertained by everything from dancing to the sounds of Big Band music from the 40's to Mama helping to make banana bread. I had to use the emergency care line twice during the last 2 months when my husband suffered a heart attack and some after. uffects, I called after hours and explained my needs and I got emergency coverage for Mama quickly. I didn't need to worry because she was being taken care of and I could be there for my husband. It means alot that Mama is happy and gets the quality care that we expect and that she deserves. We really appreciate the office staff for their help and guidance in our trip down this difficult path. We will highly recommend to everyone.

Our Extended Family

All of you at Home Instead were so helpful, caring, and considerate. Home Instead enabled us to keep Dad at home during his declining health. You were in tune to our needs and made it all work very smoothly. I can't say enough about the wonderful and caring people that go way beyond the meaning of Care Givers. They came into our home and became like extended family. I called our group of people the A-Team (as in Angels). I will be forever grateful. Eileen

Caring108954850

We have Home Instead, and they come in and help with my wife with some things. We chose them because we couldn't afford the live-in places. They are very professional and very wonderful. I like their attitude -- very professional and very helpful.