Always Best Care of Burlington

Jodi

I've had Always Best Care of Burlington probably for one and a half months now. I had them before we moved. My husband had the same girl twice and then he had another girl and he said some inappropriate things and she won't come back. Then he had a guy and I didn't care for him at all. He came with a glove on and I don't know what the issue was there, but it was kind of like a work glove you'd wear at a farm, not a medical glove. He didn't say anything to me about it. I left out my husband's soup in a can. That's a flip top since I already packed the can opener because we knew we were moving in a few days and he couldn't open it. I came home, my husband was up, and he hadn't fed him any lunch, which means he didn't have any soup and I left the little thing of applesauce that you peel off the tinfoil on top. He came out to the kitchen and I said, "You didn't give him lunch." He said, "Well, he just got up." I said, "Fine, but I got to give him lunch." and he couldn't open the soup can. He's older than my husband. My husband's 81, so I wasn't too thrilled with that guy. I didn't know they hired people that old to watch other people, but they did. I asked them not to send him again. When they called in, a girl canceled and that was for my doctor's appointment. They wanted to send someone else and that's the one that's a half hour late and I said, "No, don't bother." They talk on the phone, too and I'm not happy about that. The girls all did. They all were on the phone when I came in the door because my husband sleeps a lot. Their billing is terrific. I got a statement from them that says, "Write on it" in gold print that it's paid for and it's coming out of my bank account. I had a little bit of a question for them though and I'm going to call them this week because a couple of times the girl came late and so she stayed late and they charged me for her staying late.

Christine K

Tonya S. Is my Dad’s aide. I just cannot say enough good about her. She is very kind and caring. She has really brought my Dad out of his shell and keeps him active and involved. Tonya is a professional with a great big care givers heart. We feel very fortunate to have her. The team at ABC has been very helpful and we are very happy with our decision to use Always Best Care!!!

awketchie

Always Best Care (Care Givers) in general have been very personable, friendly, supportive. I think each family has their own needs but my expectations was exceeded as the care givers kept my mom engaged with crafts / activities to challenge her mentally, work with her to rehabilitate her using PT exercises and keep her spirits lifted. Shout out to Jaime for being her primary care giver who always went above and beyond the last couple months.

Peggy

My husband is using Always Best Care of Burlington for three mornings a week. It has been reliable. He is bedridden, so they do bedside care, fix his meals, and change his bed linens. They help with some of the laundry, and they clean up the dishes. It's been adequate care. Their people are very willing, kind, and patient. They have been able to work with me on the scheduling, so we could get what we needed. I think they've done a good job. If there's a person that can't work that day, they always try to get me a substitute. We went through several caregivers. It took a little while until we got a person that could work on our schedule and do what we need. They worked hard to help us get the coverage we need. My husband is not exactly a very willing client. He'd rather I do everything. He's not easy to work with, and they've been very patient with him. These folks really worked very hard to get us helpers here in the country.

lannink

Always Best has provided excellent care for my 88 year old father with advanced Parkinson’s. They maintain excellent communication to ensure we are all on the same page. Highly recommend.

Reviewer0526

We have Always Best Care of Burlington. We had a number of caregivers, there was one we really liked at the beginning, but she had another assignment. The regular caregiver, Barbara, went above and beyond, but sometimes too much above. They would make sure my mother had lunch, give her medication reminders, did light house work, and a couple of times assist her in bathing. She had a wonderful attitude.