Senior Helpers - NY Smithtown, NY

Castle Harbor

Initially, I had a long list of requirements when I was looking for a caregiver agency for my mother. Senior Helpers was the only one that met all the requirements. The caregivers follow daily care duties for my mom including giving her meals, going shopping, keeping track of her daily medications, helping her change clothes, being a companion, occasionally driving her to appointments, etc. At this point, my mother needs 24-hr care, and that transition progressed very smoothly. As my mother ages, Senior Helpers are very adept at meeting her needs at all stages. Their excellent service allows my mother to be able to live comfortably and confidently in her own home. From the beginning, my communication with the wonderfully dedicated and caring office staff has been wonderful. We are in constant touch and are always very responsive to my requests and my mother’s needs. And as my mother’s needs evolve, they are always very accommodating, updating her care sheet and communicating the information to the caregivers. The majority of caregivers are very good, and some are outstanding. They are all caring, compassionate, but most importantly, are very flexible in meeting my mother’s needs as well as having the initiative to make helpful suggestions. They communicate with me constantly about my mother’s care and issues that come up. One key attribute, among many, is that Senior Helpers always provide quality and responsible caregivers. Even newcomers to this profession are carefully screened and thoroughly trained. I am always very impressed with their sense of responsibility and accountability. I would highly recommend Senior Helpers to any families that require care for their loved ones - shouldering the responsibility of caring for an aging parent is tremendous. Senior Helpers alleviates the anxiety for the family for the best possible outcome at this stage of looking after a parent.

Provider Response

Neto

What we love about this agency is the option for as many hours as you need rather than being coerced into more hours than needed.

Provider Response

John Ag

senior Helpers has been a godsend for providing my mom with companionship and essential support for over seven years. The staff and the providers have been extremely helpful. I would highly recommend Senior Helpers.

Provider Response

Thomas

I hired Senior Helpers for my mom. It is basically companionship. They take my mom outside for a walk, they engage her in conversation, they help her get into the shower, they give her a shower, and they prepare lunch for her. The girl that we got first ended up being fabulous. We got very lucky. My mom is extremely happy; she loves her.