Right at Home Uptown NYC

Offers Home Care

69 Reviews
Call (212) 877-2273
Right at Home Uptown NYC (212) 877-2273

Reviews of Right at Home Uptown NYC

69 Reviews Write a review

Home Care Reviews for Right at Home Uptown NYC

October 16, 2020

By sarahlinco

I am a past client of this provider

I am so very thankful for the very attentive, fast, sensitive and responsive help I received from the owner and his staff when I needed help with my parent. In the middle of the Covid lockdown, a kind and responsible care giver was provided. All the adult children live out of state and yet communication was maintained throughout the time we used Right at Home Uptown’s services. I will always be grateful for their help and could not have managed the situation without them. Knowing that they had a full range of services as my parent’s needs would have intensified gave us an added level of security that all her needs would get met. Thank you!

September 28, 2020

By Ruth D.

I am a past client of this provider

We were very happy with the home health aides from Right at Home. They arrived on time, were pleasant and professional, and assisted with all needs. The owner of the company was very flexible and worked with us on scheduling issues. We would use Right at home again, if needed.

September 26, 2020

By Zorba


I highly recommend Right At Home. I called in a crisis needing a "companion" for my patient Gregg and his staff were responsive in a very short time and worked closely with me . Both Hammond and Phillip ( assigned to my patient) called me when any questions arose and responded to my calls to them immediately

September 22, 2020

By ClientSG

I am a past client of this provider

I was asked to write this testimonial which is something I usually don't do. In this case I'll say that Right at Home rose to the occasion when things worked well and when things became frustrating. Things were bound to be less than perfect at times, however, they dealt with every issue in a very professional manner. I recommend the agency because the owner Gregory always did the right thing by me.

September 22, 2020

By Cris G.

I am a current client of this provider

We just finished a short stint with Right at Home after my mother’s surgery they couldn’t be more flexible and they were a pleasure to work with. Will definitely work with them again in the future

September 21, 2020

By TJohn

I am a current client of this provider

After trying a few different agencies we finally had a nice experience with Right at Home. Friendly aides and courteous staff. All great.

September 15, 2020

By sbondy

I am a current client of this provider

Owner is very conscientious about who are hired as aides ensuring the best caregiver for a given client. The agency and aides were quick to respond to any questions and rectify any problems that may occur. The aides truly cared about the well being of their clients.

September 15, 2020

By petr

I am a current client of this provider

Right-at-Home provides me with home attendants when I need them. Their staff typically arrive on time. My interactions with the caregivers have almost always been good. When I have had specific requests, the agency has granted my requests. At times I have employed more than one home attendant but I also have employed one specific home attendant continuously for almost three years. She is excellent. I would recommend R-a-H to anyone.

July 19, 2020

By StephNYC

I am a past client of this provider

Although my husband was able to do a lot for himself in spite of his Parkinson's Disease, he required a great deal of monitoring, and I needed relief. Working with Right at Home, we determined to try three days a week, 8 hours each day, starting last summer. Greg found me the perfect person. Xiomara treated my husband with respect, and permitted him to do as much for himself as possible, maintaining his sense of independence, while keeping him safe. When I occasionally needed to change the schedule, Right at Home was flexible and helpful. Then when an infection left my husband bed-ridden, Right at Home quickly found a male aide with the physical strength required to provide the necessary care. My husband died in May, and I feel I had a partner in care for this past year.

July 10, 2020

By kshalabi

I am a past client of this provider

Greg and Right at Home were extremely flexible and responsive. My mom needed just the right personality and he worked hard to find the right persons for us. We were extremely satisfied.

July 07, 2020

By Lloyd

I am a past client of this provider

The above categories are not applicable in my case. Right at Home provided me with welcome help after being discharged from 11 weeks at a rehab center. Their aide escorted me to my physical therapy sessions.and then assisted me when we returned hone. He was honest, friendly and reliable, never missing an appointment.

May 14, 2020


I am a past client of this provider

For several years, Gregg and his staff provided the best possible in home care for a very close friend. He was always treated with kindness, respect and dignity. It was very important to my friend to remain at home and without the skilled training of his attendants, it’s likely he would have been moved to a nursing home. I always appreciated Gregg’s commitment to meet the needs and requests that were asked of him.

May 13, 2020

By Surfesq1

I am a past client of this provider

I cannot thank Right at Home and Greg in particular for the wonderful care they provided to my close friend for many years. The caretakers were wonderful and Greg himself was right on top of all issues, health and otherwise. Would highly recommend.

February 25, 2020

By 90990

I am a past client of this provider

Very responsive and caring

October 08, 2019

By Suzanne

I am a past client of this provider

Sarah N. is the best, the most excellent caregiver that one could ever imagine. Very intelligent, she is always upbeat and cheerful with a big smile. Sarah has never once been late since November 2018 when she started working for me. She has the highest standards for her work and always meets them. Sarah is a hard worker who looks for things to do. I never have to ask her twice to do a tasks; she remembers for the next time. She is super clean and neat and looks around to see what needs to be done, be it laundry, food shopping or straightening up the apartment. I never have to remind her. All these mundane and boring jobs are done with her usual good humor. Sarah monitors my health and is more concerned about it than I am! She gives me a lovely sponge bath every morning, as having fallen often previous to having a caregiver I am too nervous to get in the shower. Sarah is a very good cook and take a lot of trouble to get the food to be just the way I like it. I suggested she cook a whole fish with lemon and garlic which is not an easy dish; it comes out perfectly each time. Of course. the kitchen is always immaculate! Sarah comes from a large family and has a full life in New Jersey, but she is almost never on the phone while working although she speaks with many of her siblings every day. I am moving to Florida permanently within the next few weeks and I will definitely miss seeing and being cared for by the wonderful Sarah N.! Sarah is one of a kind!

October 04, 2019

By Display name has already been taken

I am a current client of this provider

I have had excellent experiences using Right at Home. They are very responsive and flexible. The aides were always on time and caring to my mother.

September 17, 2019


I am a current client of this provider

Once the family decided to keep my mother at home, we reached out to Right at Home in uptown New York City to find a caregiver. The family and my mother were pleasantly surprised with Paulette. We recommend Right at Holme

September 17, 2019

By Ted Stack

I am a current client of this provider

I’ve been using Right at Home for a few months. My mother is struggling with Dementia and I’ve been very happy with the aides assisting her. They’ve been punctual, caring and knowledgeable.

September 13, 2019

By mrs fine

I am a past client of this provider

The woman sent to me for a 3-week period was prompt, nicely-dressed and very pleasant. Most of the services she provided were prompt and initiated by her. I thought we got along very well. She made me coffee upon her aarrival,which I appreciated.She offred to go through the fridge to forage for foodstuffs for lunch and. on occasion, made me scrambled eggs. She went to market fr me and found the items I requested. She offered to open cans of soup(I don't havemuch of an appetite). I had requested a person who would provide light housekeeping. This, sorry to say, she ducked!. My kitchen floor - approx 15 inches by 7 feet, took several requests before it got mopped. Ditto bathroom 2.5 feet x 2 feet. I think all took out the loght-weight vacuum once but never vacuumed. She did "make-neat when possible. I woulld have loved her except for the fact that I live in a very small studio and she spent a fair amount of time on her i-phone with her adorable infant grandson. That meant that she was within inches of my face on my recliner. I woudl have preferred that she went into the kitchen. It was my fault that I did not tell her so, I should have, but I had never had an aide and one in such close proximity to me. It never ocurred to me to call the agency about the houskeeping. She left promptly ach afternoon. I would happily hire her again and perhaps get some useful prompts from the agehcy.

September 10, 2019

By Charlotte N.

I am a current client of this provider

Zero complaints. Very easy to work with. Caregiver is very professional. I would highly recommend this agency.

August 14, 2019

By Kamx

I am a current client of this provider

After switching from private care to an agency, and finding the right caregiver (took 2 tries) we have been pleasantly surprised at how professional and caring she is. We are also pleased when dealing with the office staff.

July 09, 2019

By PeterSch

I am a past client of this provider

Right At Home took wonderful care of my aunt. The caregivers were reliable, patient and compassionate. The office provided expert guidance and always effectively answered my questions about elder care. I give them my highest recommendation.

May 24, 2019

By Michaeltax

I am a current client of this provider

Greg and his staff have been great. I take care of an elderly person who does not have family in the U.S. We had an incident one weekend when Right at Home was NOT working (our choice) and I called the aide - at her home - to come in on a holiday weekend. The aide came and stayed the night. They provide professional and compassionate care. Puts me at ease knowing you can rely upon them.

May 21, 2019

By Andrew1111

I am a current client of this provider

My parents are 95 years old and live in their home. They are still semi-independent and the help they get allows them to continue to be independent and live how they choose. I coordinate their care. Their companion is reliable arriving on schedule and being flexible when asked to extend their hours. They go shopping, to the doctor and run errands together. I speak with the care giver weekly and she maintains a notebook of daily care notes. I can follow up by text message when I have questions. She is honest and open about my parents conditions and the events in their lives. When we started with the agency my parents had some difficulty getting used to having someone in their home. The agency allows us to meet and try several care givers before my parents choose the one they like. I am very happy with the caregiver and the support the agency provides. I recommend you have a conversation with them and meet their caregivers.

May 17, 2019

By saullanda1

I am a current client of this provider

Coleen is very smart, caring, loving, conscientious and a pleasure to be around.

December 14, 2018

By joan74

I am a current client of this provider

Greg was responsible and very responsive. He tailored the care to our needs and took time to match caregivers with our person in need. The caregivers were prompt and helpful, and very willing. I highly recommend this agency for personalized care.

October 03, 2018

By RickL

I am a current client of this provider

Caregiver was very professional. The office was easy to deal with. Easily recommended.

August 23, 2018

By KT8

I am a past client of this provider

Right at Home helped us in a moment of need. We live far from our parents and needed help for our parents. The team responded quickly and with empathy, and went out of their way to understand our family's specific needs and tailor their services to them. Gregg was highly professional in all our interactions with him and, in addition to providing a caretaker, he provided helpful tips for our family about how to interact with our mother given her dementia. We can't thank Gregg and his team enough for coming to the rescue in our time of need!

July 19, 2018

By Gail G

I am a past client of this provider

Gregg has been an amazing person to work with. There was never a time when he did not take or return a call on a timely basis. He went out of his way to provide the services required for a dear friend. He understood the needs of my friend and made every attempt to partner him up with the appropriate aid. His follow up regarding the aids and their quality of work was constant. For the most part the aids arrived on time and were cordial and ready to work. Whether I interacted with them via phone or in person, they were professional and ready to take charge. Without a doubt I will recommend Right at Home Uptown to any friend seeking assistance. Compliments to Gregg and his team!

April 20, 2018

By fll

I am a past client of this provider

The entire process was incredibly simple. My calls were answered quickly and my aunt always had someone with her as requested. Every aide was respectful kind and considerate. They were always punctual and very professional. My aunt was taken to meals doctor appointments and helped with bathing and dressing. Every need was met with a smile and a warm response. Even the payment process was simple.

February 07, 2018

By JZieman

I am a past client of this provider

The Right At Home Team went the extra mile many times on behalf of my Mom. Greg and his team care about their clients and you can feel it in all they do.

November 02, 2017

By LCantrell

I am a past client of this provider

Being the Attorney and Healthcare Proxy of a difficult (often belligerent) client and long time friend, I turned to Gregg and his team to help care for her wellbeing. Not only did they rise to the occasion, but provided invaluable advice and resources as her health began to fail. Gregg and the Right at Home staff was quick to respond, stayed vested in the case and remained loyal until the end of service. Thank you.

October 05, 2017

By Shakti

I am a current client of this provider

Gregg and Right at Home have been incredibly wonderful in helping me work through a crisis, and then also provide wonderful on-going care. He is responsive, kind, educated, aware , dependable and has a first rate team of people he works with. I cannot recommend him highly enough.

August 29, 2017

By bolo

I am a past client of this provider

Right at Home really came to the rescue when we needed help with a relative who suffered devastating loss. They quickly provided a wonderful home companion that was kind, helpful and totally trustworthy. We would highly recommend Right at Home upper NYC to anyone looking for good support for a loved one.

August 29, 2017

By Lucy C

I am a current client of this provider

Amazing 24/7 support and care - even for patients with the most challenging of illnesses. Gregg and his team truly care about the welfare of our family member. I highly recommend Right at Home. They brought peace of mind to all involved. Best care ( and value) you could wish for your loved one. Highly recommend RAH.

August 29, 2017

By danafb1

I am a current client of this provider

My experience with RAH has been all positive. Finding a caregiver that is the right fit can be challenging and RAH has done an amazing job because they care about the families they work with. My family couldn't be more pleased...thank you Gregg!

July 29, 2017

By NYC Senior

I am a past client of this provider

I received excellent, professional home care for 5 months while I recovered from an operation. Since I live alone, this was exceedingly important to me.

July 26, 2017

By caryrv


My mother has dementia and is 89. The caregiver Right at Home provided for a emergency situation bonded very well with my mother and my mother was very well cared for. Thank you so very much for your kind attention and care.

May 01, 2017

By ChinaM

I am a current client of this provider

Marisol is a sweetheart. She's gone above and beyond. Great fit for my dad. Thank you Right at Home.

April 29, 2017

By Stephanie AG

I am a current client of this provider

Our family is extremely grateful to Right at Home for providing warm and professional aides to care for our parents. Between cooking, organizing and assisting our parents with in home chores, we're confident they can remain in their apartment for a few more years! The owner, Greg, and his office staff were able to identify our parents needs, and patiently deal with finding the appropriate aides. We agreed to write this recommendation after being asked, simply because it's given my entire family peace of mind!

March 08, 2017

By lvk

I am a current client of this provider

We found Right at Home to take care of my younger brother after being disappointed by two other agencies. My brother suffers from a cognitive impairment and has been diagnosed legally blind. Right at home has provided knowledgeable and compassionate care givers that my brother now considers true friends. The owner and staff not only met but have far exceeded any expectation iv'e ever had for at home healthcare. Thank You Greg (the owner), Andre, and Zander.

March 07, 2017

By NY visitor

I am a past client of this provider

I wanted to let you know how much I appreciated Luz”s help this weekend. She was all I had hoped she would be. She was sweet, patient and gentle with my mother. She came on time and watched my mother carefully so I could relax and enjoy my granddaughter's Bat Mitzvah. She was willing to help in any way I needed her. So—in summary she was terrific and I would easily recommend her to others. Thanks so much for your help also—I know this was a difficult weekend for you with all of the weather issues and appreciate your staying on top of things.

March 06, 2017

By DanielleSQ

I am a current client of this provider

Very happy to say that the uptown office of Right at Home flawlessly started care for my mother after she returned home from rehab. My mother, who lives in a senior residence on the West side suffered a fractured hip a few months ago. The Owner of Right at Home did an assessment of her needs as well as a safety assessment of her apartment. He matched two wonderful Aides who care for my mother who make sure she attends daily activities at the Residence, showers, exercises and attends all her meals. Gives me great comfort. I highly recommend the agency.

November 15, 2016


I am a current client of this provider


November 15, 2016

By Margo S

I am a current client of this provider

Our relationship began when we called Gregg in desperate need of immediate 24/7/365 care for my mother. Gregg met with us the next day and was able to have a caregiver in her home within 48 hours. The caregivers selected were based on an in depth conversation regarding my mother's needs and it has been working out quite well. We are very appreciative for this relationship and look forward to working together for many years to come.

November 15, 2016

By mimWarden

I am a current client of this provider

Right at Home has relieved me of much of the stress of trying to help my good friend through some tough medical times. The caregivers are always pleasant and cooperative, and their services are appreciated by the patient. The owner is on-call and responsive when there are emergencies.

October 20, 2016

By RobbinJ

I am a past client of this provider

The owner, Greg, truly understands how overwhelming it is when a parent becomes ill and you are suddenly fully responsible for their care. While waiting for my mother to be eligible for Medicaid Benefits during her Chemotherapy treatments , Greg was able to step in, provide excellent and reliable home health aides as well as personal support and advice while I grappled with doctors, government agencies and my mother’s health. He is flexible and fair and never demanded any unreasonable commitments of service or up-front payments. He had my back throughout the process and made sure I was able to take a much needed vacation, worry-free. He is terrific person, great to talk to and a knowledgeable professional.

October 07, 2016

By gloriaandroberts

I am a past client of this provider

Right at Home - Greg was excellent in providing the aids Robert needed at each point of his physical abilities. First , when he was released from the Veterans Hospital on November 27th , 201,. Robert needed 24/7 care for the 1st 6 months in his NYC apartment, which was newly renovated to meet his rehab needs. Aids sent by Right At Home , Greg, were reliable and on time,, professional and attentative to Robert's requests. When a problem occurred Greg was only a phone call away. I remember a time when Greg came himself to cover a shift until an aid arrived and another time when Robert fell he supervised the aid by phone, until he arrived to make sure Robert was OK. . Greg kept me in the loop as I am Robert's main care take,, his fiance who lives on the opposite side of NYC , balancing a full time job as well as Robert's care. Greg was extremely responsive to my care taker's needs as well as Robert the client. I would highly recommend Right At Home , Greg to anyone needing Home Care assistance. - Very Grateful - Gloria

August 29, 2016

By Jennie S638841

I am a current client of this provider

I've been using Right at Home for 4 months to take care of my mother, who is 86 years young. She suffers from mild dementia and balance issues. She lives in a senior residency on the UWS and greatly enjoys the extra help she gets from her expert caregivers. They have been kind and thoughtful. The office staff has been easy to work with. Two thumbs up!

August 25, 2016

By William T

I am a past client of this provider

Excellent people and manager. They show a good combination of practical help and empathy.

August 12, 2016

By Caring_2644694

I am a current client of this provider

Right at Home provided my mother with an excellent caregiver at very short notice. They were very responsive whenever I needed to get in touch with them. I would not hesitate to use them again.

July 27, 2016

By Judy Walker

I am a past client of this provider

The caregiver Greg thought was perfect for us - he accompanied her to our apartment and was there the entire time of the interview. Well, the minute Sherly saw Walter (a blind, Alzheimer's patient in his 90's), she instantly connected with him. She turned out to be the most kind and loving caregiver but she also went the extra mile for him -- to the point that she took pictures of Walter, texting them to me and my daughter. She took him on long walks up the East River Esplanade. And when she found out she would be taking Walter once a week to play drums in a Latin band at the Lighthouse for the Blind, she made sure to turn the TV channels to the salsa and mariachi music channels so she could "dance" with him whenever she had to maneuver Walter from his chair to his wheelchair, or to his bed, This turned out to be a huge way to motivate him -- an otherwise pretty exhausting task for both the caregiver and the client. Sherly always had eyes on everything concerning Walter: new ulcers to be bandaged; danger spots in the shower. Today, one month after Walter passed, she still checks up on me to make sure that I'm doing ok. When you can depend 100% on your caregiver as we did with Sherly -- you can for sure rely 100% on Greg and the organization that he runs.

May 18, 2016

By vera kristeller tome

I interviewed this provider

I am very happy with right at home. The care givers are very professional, kind and are doing their best to keep the person they are caring for ,the most happy and confortable as possible. The all organisation is also good.I am working for 8 weeks with them and never had any problem..

May 06, 2016

By Debra and Linda

I am a current client of this provider

We are very happy to give our recommendation of this company. From the very first phone call to the representitave Walter, it was a very pleasant experience. He came to meet us with Gregory to introduce them selves to the potiential client which is our cousin. They did an assesment of his needs to set inplace so that each need would be met. His interestes his likes and dislikes., they were very concerned to make sure the client and the aide were compatible. Well needless to say they are, the aide is wonderful, caring, kind compassionate in all that she does, she goes above and beyond in caring for our cousin. Gregg does check in to see how things are going. My family is truly happy and relieved from the stess and worry of our cousins care.. Sincerely, Debra Alicia and Linda Rodriguez

May 05, 2016

By Bonj123

I am a past client of this provider

I found Gregg to be extremely professional and by taking the time to personally visit with us and asking the right questions, he was able to secure for me the appropriate health care aide for my Father who is 99 years young. In addition, the health care aide that Mr. Simons sent was extremely professional and skilled, was able to tackle all of his daily needs in a pleasant and professional manner and she cared for my Father with a great deal of respect……I would not hesitate to recommend Right at Home In-Home Care to anyone who is in need of a health care agency. Bonnie – January 2016

April 30, 2016

By cherylsue

I am a past client of this provider

I was the patient and Right at Home allowed my partner the peace of mind to go to his office and know that I was well cared for while recovering from a difficult surgery that had multiple complications. Gregg was there from the very beginning always willing to adjust to my scheduling needs. He matched me with incredible caregivers.. The caregivers were professional, kind and intuitive. They shopped, did laundry, cleaned and made the food consistent with my very limited diet. They were a pleasure to have in my home.The care I received eased a very difficult time. They gave my partner the oh so necessary relief. I would certainly recommend Gregg and his team at Right at Home. I believe they are a gift to any family, patient and caregiver.

March 07, 2016

By MFC103E

I am a past client of this provider

The company and it's owner were very professional and pleasant. The aide they sent was polite,helpful and very kind. She helped my mother with all her exercises, accompanied her on errands and helped her at home in every way she needed.

March 01, 2016

By Gcamp638

I am a current client of this provider

My family decided to hire Right at Home to provide companion care for my 82 year old father. After contacting a few agencies in the city we felt that the owner of Right at Home was the most attentive and passionate about the services they offer. After the owner personally introduced a care giver to my father we agreed to sign on for care for four days a week. During this time the caregiver managed to get my father out of the apartment for regular walks, take trips to the grocery store and even start playing board games again, Being that my brother and I live in New Jersey we are extremely confident he is getting the attention he needs and deserves. GC

January 30, 2016

By danalouise

I interviewed this provider

I have recently undergone a very major abdominal surgery, followed by a week in the hospital. I am single and was very concerned about my ability to care for myself in the first few days of returning home… Right at Home filled the bill perfectly… Right at Home was entirely flexible as to the start of my contract with them. I kept them apprised about the daily fluctuations in my schedule and they worked alongside me to adjust. There was never any pressure to begin before I was ready…. Right at Home sent the perfect person. She was completely confident and took charge of my first dinner, shopping and cooking a lovely meal (with leftovers!) …Gregg S. was here in person to introduce me to both day and evening caregivers, take charge of showing them around my apartment and showing them where they could sit and be out of my way. He was very professional and caring… I am an enthusiastic new client of Right at Home… I will also recommend them to all my friends.

January 29, 2016


I am a current client of this provider

I hired Right at Home in uptown Manhattan to supervise my 87 year old Mother who suffers from Dementia. The owner himself conducted a thorough evaluation and consultation, determining the appropriate needs for my mother's care. We ultimately chose two compassionate care givers who spend upwards of 12-16 hours daily with my Mom. It's been an incredibly east process and makes things much easier on me being I live in the outer boroughs. I would recommend them in a heartbeat!

October 31, 2015

By Jean Glass

I am a current client of this provider

Grace is so kind to drop what she was doing to be with my dad. We are very pleased to have Tess with us. Thank you for all your professionalism. You’ve provided such kind aides to work with my dad.
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About Right at Home Uptown NYC


Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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