Right at Home of Lower Manhattan

Equilla C

The provider was nice when they found out what I wanted. I would definitely recommend them.

Provider Response

Teresa P_4

The people that they have sent have assisted her to her appointments. They have amazing people. It is amazing the patience, the care, and how they go out of their way to help to you. They have helped us so much.

Provider Response

Katherine L_3

The people that I interact with at the office have been very responsive and pleasant to deal with. The quality of the aids are uneven. They could improve this to help us recommend them.

JOHANNAH R

My mom has more freedom to move around and I also get freedom. Generally, they were just okay.

Anonymous_7665

They get along well with her, and they have been able to keep her company. It's taken a lot of pressure off of me. I have two home health aides that really work with my grandma.

Rosa S_2

They do whatever I ask them to do. They are very concern. They do the job.

Provider Response

Christine K_10

She brought me healing and extra help. I like everything about how she behaves and how knowledgeable they are.

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Anne B_19

The services have been impactful because my life is now smoother. Right at Home has sent me an efficient caregiver.

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Jonathan K_3

They could be a little less expensive. It's complicated. Some of the people they have sent have been great and some have been not so great. The one she has now, she likes.

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Abraham M

The person who comes is conversational which is important for me because I'm lonely. My caregiver is really good.

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Anonymous_7425

I think they've helped me the most by listening to what I need. She asks me what I need. I know that the caregiver listens to me and hears me. We get along really well.

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Lali K

I like them because they always provide excellent care to my mother when she needs it. I recommend them because they provide great quality care in the same.

Provider Response

Chezelle S

The agency could improve on choosing the right caregivers. The agency could do a home visit without telling the caregivers.

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Anonymous_7194

They could do some light cleaning as needed. They are reliable, and the caregivers have been liked by my parents.

Provider Response

Marsha D_2

They've given me good care. They answer the phone, they answer the questions. Joyce is very caring. I love my aide. I couldn't do without her. I like the quality of the care and Joyce, I love her.

Anonymous_7131

They provide two home health aids that are hearing consistently. I like the fact that the director is very invested in providing top rate care. I can pick up the phone and talk to her when I need to.

Anonymous_6916

They make life easier by really talking to us when they are not doing physical things. They've made us feel really comfortable. I have recommended them, and they have been really good. I really like the people that have come.

Provider Response

Marie M_20

They are thorough and respond quickly.

Anonymous_6730

I am able to get out of the house and that makes it a lot easier. My mom doesn't need a lot of care; so I'm just using the services so that I can get out.

Joseph M_27

The person we have worked with doesn't stop to talk to us, she just comes in to get the work done, smiles and does not interfere. I like that they get to work and are right on time.

Provider Response

Beatrice R_1

They do the chores I can no longer do myself. I like the people that get sent to me. They've been pretty good.

Provider Response

Gladson H

I was able to work the days I needed without worrying about my dads care. They took good care of my dad and they called me if they were going to be late or anything.

Barbara D_39

They shower me. The caregivers are very warm and intelligent.

Gloria M_11

They have sent great providers for my wife. I like that they are very efficient with their work.

Provider Response

Anonymous_6191

The caregivers that were not a good fit just need to learn how to engage memory care clients. They need to know how to know when to offer help and when to allow them to be independent. They need to be able to understand and read a person. They are really good in the office are really good but some of caregivers have not been a good fit.

Provider Response

Cornelia I

Because of the changing of the hours and everything they were able to get the right help for me. I had to change the date and all they are friendly. and good people to come and work.

Provider Response

Alan L

Without Right at Home, she would not be functioning at all. They are responsive and they do good work.

Anonymous_4591

They could make my life easier by providing more consistent care. I would recommend Right at Home more if they trained their caregivers better.

Nancy G_23

They come every day. They are very dependable.

P. P

I like that they were willing to help out. I like that they always provide very qualified people.

Jennifer B_17

They do her laundry and help her change her clothes. I like that they're really responsive.

Nancy G_22

The main thing has been for evenings to be able to get my mom's dinner, ready for bed etc. She has a little mobility impairment and balance issues. Having someone here is perfect so we don't have to worry about being here to make sure she isn't going hungry. I did some scheduling and everything was very simple and straight forward.

Jessica M_5

It allowed him to get the help he needed when his normal caregiver took a break for the holidays. I would recommend it because there are not a lot of places that offer these services when you need some time off.

Lali M

They have afforded us respite from having to care for my dad. They are professional, compassionate, and kind.

Anita L_4

They help me with things like bathing and dressing. I like that they always come up with the help I need when I need it.

Valerie T_2

The caregiver helped me bathe, it was very helpful. I really liked the caregiver that they sent me.

Anonymous_5375

The person I have comes twice a week. She shaves her hair and provides her comfort. She washes dishes and sweeps the floor. Their prices are quite high compared to others.

Fatemeh M

It helped me a lot because I needed help after surgery. I've had one caregiver I wasn't happy with, and they immediately took care of the issue.

Provider Response

mlkcare

My mother has been caring for my father, who has post-stroke aphasia, for over a decade. When she finally came to me at the breaking point, we found Right At Home, who quickly and compassionately staffed an aide for my father. They were able to match my dad with a wonderful caregiver, and it has been an absolute blessing. Joyce and Tracey were so wonderful to work with, and we couldn't ask for more with our aide. Thank you, Right At Home!

Deborah M_14

She's company, and I love having her. She's punctual, polite and respectful.

Roberto B

We only had the caregivers come a few times but they were great. One caregiver was great and another was okay. I feel that the caregivers need more training.

Anonymous_5166

It has made life easier for me since I live far away from the client, and it's made his life better. I like that they are very easy to deal with.

Provider Response

Rose C_5

The quality of care from my caregivers has been great. The caregivers need to show up on time.

Provider Response

Anonymous_5162

I know my father is in good hands and don't have to worry. Everyone is nice and personable.

Provider Response

Kat R

We are able to support our family and it has made our life easier, we don't worry knowing that he is taken care of. It reduces stress for us. I like the way they organize things, everything is done smoothly.

Provider Response

Joann E

The attention to detail from Right at Home is amazing. The process is easy. The administrator, Tracey, is very attentive and helpful.

Rosalind R_1

They do a great job at managing my mother's moods. The caregivers have more finesse when it comes to caring for a dementia patient.

Robert P_15

I don't have to worry when I walk out the door. I don't have to stay up all night to take care of Robert. The people are reliable here.

Roger J_2

The days that the caregiver is here, the things are great. I have not worked with them too long but I have been pleased so far with them.

Anonymous_4870

The health care providers need additional training. I don't know how well they are trained. It really depends on the clients. Some of them are reluctant to have light home care done.

Maria T_10

I get to have help from my relatives, but I need more care from other people. I wish I could afford it more often, but I can't. You have to qualify for Medicare to afford it.

Rosemarie

My uncle and his partner have people coming in from Right at Home Lower of Manhattan, and they are very happy with them. They are doing a wonderful job. They are the only good ones that we have ever used. The are expensive, but they are worth the money. They spent the day with them, and they let me know that my uncle was not happy with one of them. I called them. She switched and we got a wonderful new guy. I cannot complain. He helps with whatever they need. My Uncle's partner of 54 years just got out of rehabilitation because he had an embolism on his lung and they are helping out with him too. They just add on the cost, so instead of $32 an hour, now it is $40 an hour. That is not bad. All around, they have been wonderful, and it has been over a month now. I communicate with Joy and she's wonderful. I just call or send an email and she responds right away. The people that they hire, more or less, speak English, so there are no language barriers. The caregivers are very nice, very patient, and wonderful. With two of them, I have been to doctor's visits and all went well.

Rosemarie B_2

They've made my life easier by giving my time to go to work and I don't have to run out of work earlier than I'm supposed to. I would tell a friend that they're very trustworthy people that show up on time. If they have to stay five or ten minutes later it's no big deal.

Elaine M_6

It was not enough hours for his home care. The aide they ended up with was respectful.

Leonard M

They should know how to get me out of bed and into my exercise routine. It is all according to who they send to me. The caregivers are average sometimes. I have had some excellent caregivers as well. I have not had any very poor caregivers.

Colleen K_2

My apartment gets clean. She cleans and dries my laundry. They could provide me with more hours.

Doris J_3

They have helped Mildred the most because they have supported her during the pandemic. I would tell a friend that they are personable.

Elizabeth M_24

They worked with me to find a date and time that Adela could come. They were really responsive and friendly. I got lucky, this one is the best. My caregiver helped me organize my apartment so it was safer for me. She did things with out being asked.

Joann D_1

They have helped me the most by helping me to get my strength back and my sense of independence. I like that the people show up on time. They are genuine and caring. They take care of all of my needs.

John S_54

I appreciate the little stuff. Hullen walks with me and keeps his arm out to catch me if I lose my balance. I am extremely grateful for him always being there. They are always checking up on us and they take care of the problems we take to them.

Tesfaye A

They make me feel relaxed that he is in good hands. They care and they send people full time.

Natalie B_3

She only came one time and she was late. They need to be here when they are supposed to be here so I can go to work. I need reliability. I would like them to have better consistency when they are supposed to show up and let us know that they caregiver is not coming sooner.

Provider Response

Anonymous_4424

It was very helpful. The caregiver came at a time when my mother needed to administer new medication, and it was helpful to have someone else there. The lady they sent down was really good with seniors.

Hariett D

They could have aides available where I live to make things easier for me and for them. I liked that the aides were very attentive.

Michael M_50

The only thing we have them do is clean up my husband, he is bed ridden. I cannot do it because to change a diaper I have to wrench my back. Every person who has been sent has been wonderful and knowledgeable. I could not ask for better assistance.

Raymond G_2

They have great communication with my wife to give her interaction. I like that they are on time which was a requirement of mine.

Margaret B_19

The caregivers come and they go right to work. They are very thorough and do things I cannot do for myself. The agency sends me professionals and I like the caregivers very much.

America & George S

I feel like it doesn't fall on the caregiver, it is more of a timing issue. Since we have signed on with Right at Home, whenever the caregiver is available to come everything is fine. When the people are not here it is when my grandparents need the most help. It would be helpful to have some kind of email or packet that says what service the attendant does or doesn't do. We are still on a learning curve.

Michelle

Nivia is wonderful. Thank you Tracey for always helping me!

Wylie W

They brought me home from the hospital. They were on time and helped me with getting home.

Gloria H_5

For what I do they take me down to the hospital and they help me with walking. I haven't had much of it and it seems alright.

Betty T_6

I get up and can walk, though it is painful. I go different to places, but it is awkward, and I can't clean well. The lady that came is good at her job. I don't understand why I couldn't get it more. The lady that came was very good at doing her work.

Gertrud K_1

I relate to the owner of the place. They didn't send very good of people, but that has gotten better.

Francis L

They have been good. The problem is the aides that they have. The aides are on their phone too much. The agency is good, but I had an aide that came to my house and worked well with my loved one but left the house early and called me last minute with no explanations and then didn't come back. She cleaned and did everything well, but she would do her personal things while she was here.

Anonymous_2576

They help me with cooking and cleaning. They are very professional, and it is easy to understand how they arrange things. The billing is quite efficient.

Helen G_9

They take care of my mother very well. They bathe, feed, and accompany her outside with others. I appreciate that anytime I need to call them, they are quick to respond to my questions or requests.

lkaiese

Right at Home provided excellent caregiver service for my mother-in-law. The owners Joyce and Albert are very professional and caring and were extremely understandable with my family's needs. They provided service when an emergency put us in a situation where we needed 24/7 care for my 91 year-old mother in law. The caregivers came in and put us at ease immediately. They were extremely professional and caring women. They were experienced in overseeing my mother-in-law's medication, personal hygiene, preparing meals and the upkeep of the home. I wholeheartedly recommend Right at Home.

Dr. Mika L

Joyce and Albert are simply outstanding caregivers. They show real dedication to their mission. When my elderly mother fell, at night, they shepherded her through her ER experience, took her home, made themselves available through the night, and arranged for excellent follow up care. All-in-all, very confidence inspiring. They are well organized, professional, and efficient. If you looking for elder care, this is your team.

OtisM

The caregivers that Right at Home of Lower Manhattan provided my Mom who suffers from dementia were always kind, compassionate and knew how to anticipate my Mom's needs. My Mom thought the caregivers were wonderful. They were attentive to her and also assisted in taking care of her beloved beagle, Charley. The office staff regularly communicated with me giving me updates on my Mom's situation, making suggestions and asked for my feedback. The staff and caregivers went above and beyond when my Mon's medication ran low, they contacted the appropriate people and made sure she got what is needed. Since I live out of state and my mom lived alone in midtown Manhattan it was a significant source of comfort for me to know that she had a caring and compassion support system from Right at Home. Right at Home of Lower Manhattan also helped smooth the transition of my Mom to an assisted living facility community closer to me when that need became apparent.

Lisa

Not only is Aicha a wonderful caregiver, both patient and kind but she is also a joy to have around. Our mother is the beneficiary of her excellent Moroccan cooking, many interesting conversations, as well as brushing up our French language skills. Our family is very fortunate to have found Aicha through Right at Home of Lower Manhattan.

Donna

Iyauna from Right at Home of Lower Manhattan is amazing! She continues to be extremely patient and helpful with light housekeeping duties to my 82-year old mother who absolutely loves her. Iyauna is a jewel and I am so pleased with her level of professionalism and outstanding work ethic.

Joannewyork

I found the agency and the principals of this agency to be extremely honest and forthright and caring. They provided care for a family member and worked with myself and the geriatric care manager to make sure my relative always had the appropriate care. I always had an honest and open relationship with the caregivers who arrived on time and took appropriate care of my relative, including doctor's appts, senior center activities, meal preparation and so on. This agency is a pleasure to work with.

Elizabeth

Roseann was an amazing caregiver. She is very motivational and inspiring. She works very well with others.

chezmargie

I turned to Right at Home after reviewing and speaking to other care providers because I was impressed with their patient explanations and flexibility. Both Joyce and Albert have been very helpful and professional. Susan was a good help to my 94 year-old's household. She was consistent, punctual, but most of all helpful and pleasant. When we were no longer in need of Susan's services, Joyce did the proper follow up and now I feel I can call upon Right at Home again should the need arise.

Anna

McDonald and Jack were both amazing caregivers. They were prompt, responsive, and attentive. The care they provide for my special needs son was exceptional! Thank you, McDonald and Jack.

Jacqueline

Prudence M. has been wonderful. And although they might not totally understand each other, Prudence has gone above and beyond to take care of my grandmother as best as possible.

pharmi

After breaking my ankle, my family contacted this agency to provide needed care for me. I had a series of caregivers at the very beginning but then had one worker for a while. The agency allowed me to tailor my care as I became more independent again. As a person that was staunchly against having help in my house, I can say that working with agency changed my mind. I would not hesitate to call them again if necessary.

julianhft

I would highly recommend this agency. Before my care began, the owner visited me in my home to understand my needs and explained to me the process. Then they staffed with caregivers who were well-trained and professional. Whenever I had any issues, I was able to communicate with the coordinator via email, text or phone call. They were very helpful and resolved my issues promptly. Overall it was a very pleasant experience engaging this agency.

David402736

The owner, Albert, has been a big help for essentially a stranger in a difficult time for our family.

Emmit Peterson

The companion currently with my mom is amazing. I would say that her attention, commitment and compassion towards my mom is quite outstanding.

Marian747653

I can tell that the caregiver likes her job and is compassionate. The caregiver cooks and does everything that needs to be done. She thinks ahead and lets us know if we need anything. I appreciate that the caregiver does her job. Right at Home of Lower Manhattan does a good job. We loved our caregiver, she is excellent and better than expected. I like the owner. He does his job and is very professional. The scheduler is also very good and calls if there's a problem. We don't get false alarms.

Karen G.051426

They provided a resourceful, educated caregiver for my sister. She was a total professional in a sometimes challenging environment. I would contact them again if the need arises.

Ryan Mc Munn

I used Right at Home of Lower Manhattan for one day of service. I was totally satisfied with their services and I would definitely use them again and I would request the same caregiver that they sent to me because he was very good.

Toby W.

From signing the service agreement to meeting the caregiver everyone was punctual and pleasant. Shauna was on time, took great care of my mom and made herself available to help out with other chores. I would definitely recommend Right at Home in the future.

Sheila B.

Idella and Tracey were great! They helped me out when I really needed support at the last minute.