It is pretty good. They can have the same people come all the time.
They seem to have always have somebody.
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(800) 973-1841
Reviews of Alliance Homecare
Home Care Reviews for Alliance Homecare
October 30, 2020
I am a current client of this provider
October 19, 2020
I am a current client of this provider
My sister has gone through roller coaster type changes and the caregivers have been good with helping with that.
I like the nurse who is Erika's case manager.
October 01, 2020
I am a current client of this provider
They have supplied a caregiver. They do hands on help.
I'm assigned specific people, and the follow up is amazing. They problem-solve and are proactive.
September 28, 2020
I am a past client of this provider
I was pretty much the primary caregiver for a few years. It allowed him to keep living in his home and allowed me to get some of my life back.
I have already recommended them to a potential client. It felt very personal for me. It was a tough thing to find care for an aging parent and someone that was a little difficult. It was the personal touch.
September 28, 2020
I am a past client of this provider
They would help her to her appointments.
They are very professional, dependable and they have a high quality of care.
September 24, 2020
I am a current client of this provider
Alliance Homecare provided caregiver services for 6 months to the family
The caregivers were wonderful however the administrative team and the case worker were horrific.
They clearly play the good cop/bad cop game and paranoid with the relationship built with the caregiver and the families and try to ensure it doesn't foster
As i learned , they have a reputation of significantly underpaying their caregivers and charging above mkt with their hourly rates.
In addition, try to push caregivers that dont match up with the attributes the family desires. Square peg/round hole syndrome
Overall not a good experience with this firm and would not refer this agency ""
Provider Response
We are sorry to hear that you had a less than stellar experience with us. We have very high expectations at Alliance Homecare and would love the opportunity to speak about your feedback. Please get in touch with us so we can discuss your experience further. Thank you.
September 24, 2020
I am a current client of this provider
The caregivers are of good quality.
The quality of the caregivers is excellent.
September 22, 2020
I am a current client of this provider
Their attitudes make his life easier. They have positive spirits.
The caregiver and office staff are very professional.
September 18, 2020
I am a current client of this provider
They are attentive without being intrusive.
I would like a financial explanation for when things seem to shift.
August 28, 2020
I am a current client of this provider
They could have a greater impact by having more availability in the caregivers.
From and administrative perspective there needs to be better follow up, communication, and sincerity.
Provider Response
Hi, Robert. We are sorry to hear that you had a less than excellent experience with us. We have very high expectations at Alliance Homecare and would love the opportunity to improve. Please get in touch with us so we can discuss further, or let us know the best way we may contact you.
August 27, 2020
I am a current client of this provider
I feel confident that she is in good care.
They are at the top of the care.
August 26, 2020
I am a past client of this provider
The person who needed the care couldn't have survived without them.
They were efficient and friendly and their people were wonderful.
July 31, 2020
I am a current client of this provider
I basically have one aide who comes 5 days a week and she takes care of the cooking, bathes me and runs errands.
Their people are excellent in both the help and the support staff in the agency.
July 27, 2020
I am a current client of this provider
The service is very good. She helps her, and in a way helps me. She does whatever is necessary, helps her with everyday events.
I like the way they react to when you have a problem, they take care of it.
July 20, 2020
I am a current client of this provider
The home health aide really knows him and works with him to get him to be as independent as possible while still being as safe as possible.
They work with me and talk to me about decisions that need to be made.
July 16, 2020
I am a current client of this provider
Our life has been difficult but it would have been more difficult without the agency.
I like the flexibility and the two of the caregivers have been wonderful. They are all very smart and have been good at getting to know my mother.
July 16, 2020
I am a current client of this provider
Unfortunately we didn't know what we didn't know before needing homecare. Our first experience with another company left us with a lot of questions and frustrations. When we switched to Alliance it was a night and day difference. They think of everything. Incredibly professional, great communicators, and they have gone above and beyond when needed.
June 30, 2020
I am a current client of this provider
They helped most in terms of always having someone there. They are on top of it and make sure someone is always there.
I think she is getting good care but she is unhappy. They are really responsible and responsive.
June 18, 2020
I am a current client of this provider
They are interested in providing alternative caregivers if the scheduled ones cannot come.
They are very responsive to the products that are needed for the care.
June 17, 2020
I am a current client of this provider
I think that they provide more professionalism in his physical care than I personally provide and as a result, he is better off mentally because he has less anxiety.
Alliance meets my needs and because we are in the health care business those needs change often, and they are organized, so they can be flexible.
June 15, 2020
I am a current client of this provider
It varies from person to person because some are better than others. Some caregivers could be more attentive to my husband.
I like the caregivers who come in because most of them are satisfactory.
May 27, 2020
I am a current client of this provider
They are easy to get a hold of.
They could be more consistent.
May 21, 2020
I am a current client of this provider
They keep my dad supplied with necessary precautions; they provide alternatives when people were not a good match for him; and they went above and beyond with protective equipment.
They are incredibly responsive and informative. Through the pandemic they have taken cutting-edge precautions before other companies.
May 21, 2020
I am a current client of this provider
I like that they work with my mother to find caregiver she relates to.
I like that they are flexible.
May 15, 2020
I am a current client of this provider
We have gotten a stable set of nurses.
They could have better communciation.
May 15, 2020
I am a current client of this provider
Having aides helps the patient's life.
There is no protective gear for Covid-19.
April 29, 2020
I am a current client of this provider
I know she is not alone during the day. Some of the aides were more interactive with her. Have more initiative.
My mom has Alzheimer's so I would like more staff available that have training on that or experience.
April 28, 2020
I am a current client of this provider
It's exactly what I expected. The caregiver is doing exactly what we're expecting.
They're responsive and they send high quality caregivers.
April 21, 2020
I am a current client of this provider
Alex requires a lot of special things and and they are able to keep him stable.
They have the capacity of nurses to provide all the care he needs even in his very high level of treatment. They understand and follow the doctors task and duties perfectly.
April 21, 2020
I am a current client of this provider
They manage her foods and fluctuating needs. They have had patience with us as my mom doesn't feel she needs the help.
I like their personal attention and support in all the complicated aspects of the care. They helped us navigate the long-term care insurance claims, which are very tedious, overwhelming, and time-consuming.
April 14, 2020
I am a current client of this provider
I like how deeply the aides care about my mother.
I like the quality of the caregivers.
April 14, 2020
I am a current client of this provider
They have prevented my mother from going back to the hospital and they have given me peace of mind.
They are reliable, efficient and their aides are good people.
March 26, 2020
I am a current client of this provider
They basically make sure that there is always coverage when the caregivers are out sick.
I like the service they give their clients.
March 24, 2020
I am a current client of this provider
I would not be able to survive if I didn't have them. They are always looking after us.
The two girls I have are excellent. They are supportive of us and do the light housework.
March 24, 2020
I am a current client of this provider
They take care of my aunt.
They are very hands-on.
March 17, 2020
I am a current client of this provider
They have been able to care for my mother during the day when I am at work.
They have good communication between the case manager and the caregivers. That also applies to the office staff.
February 26, 2020
I am a current client of this provider
What we are asking for, we are getting. We get basic care for her as well as a caregiver who is thoughtful and kind.
We have a caregiver who has been working with us since March. She is very personable and efficient at what she does. She is reliable in terms of her attendance. We had someone else come for a few days, but the fit wasn't quite right. My mother has dementia and sometimes get agitated. Sometimes we just need people to handler that in a certain way.
February 21, 2020
I am a current client of this provider
They've provided the care and individual commitment.
I like the personal touch.
February 19, 2020
I am a current client of this provider
The agency is in contact with me all the time.
It would be better if the same person was here all the time.
January 28, 2020
I am a current client of this provider
I'd be lost without them.
I like the fact that they work for you, they personalize and they get to know you when they can. You can pay extra for better care, it is worth it.
January 23, 2020
I am a current client of this provider
They take care of her needs.
I've enjoyed everything about the agency.
January 06, 2020
I am a past client of this provider
The caregiver was good and informative.
The company is responsive.
December 19, 2019
I am a current client of this provider
Being able to stay at home with the care that he needs is excellent.
I think the quality of the aides is very good. Having a case manager has been good, and they are very responsive.
November 04, 2019
I am a past client of this provider
It's essential that she has a caregiver. She helped her out.
They need better screening of the aides.
October 22, 2019
I am a current client of this provider
I don't have to worry that he is getting proper care.
I think the people that they sent were very nice.
October 21, 2019
I am a past client of this provider
My mom couldn't do anything, so I really relied on their services for her to be able to do anything while I was gone.
I really liked their prompt replies when they communicated, and I liked the people that came to assess my mom.
September 12, 2019
I am a current client of this provider
They've been good at the services.
I've been very satisfied because I've used quite a lot of different agencies. The employees are higher quality.
September 12, 2019
I am a past client of this provider
They would follow up and rearrange their schedules for my father's requests.
I like the attention that the caregiver gave to us. She still follows up with us.
September 12, 2019
I am a current client of this provider
They help me get through the night. That's what I need, and that's what they do.
I guess they're okay. There's nothing particular they can do more.
September 10, 2019
I am a current client of this provider
It varied from person to person.
I feel a little bit like they have a level that is sort of below our end. I didn't feel like those people were worth spending more money for. It's called prefer caregivers or something like that.
September 10, 2019
I am a current client of this provider
They have provided people who actually do the work.
I like that the people they have sent have been pretty good.
May 08, 2019
I am a current client of this provider
My mother is using Alliance Homecare. Everything is fine. I'm using them for nine hours, but they provide 24 hours if I need it. I'm very happy with them.
About Alliance Homecare
Alliance Homecare is a Licensed Home Care Services Agency (LHCSA) serving New York City, Long Island and the surrounding counties. We are a concierge agency that provides unprecedented level of care to our clients. Through our Concierge Home Care program, we employ top care providers and offer a comprehensive suite of services that include; private duty registered nursing care, home health aide care, companions, geriatric care management, physical therapy, nutritional counseling, rehab-to-home program and other needed solutions.
Services and Amenities of Alliance Homecare
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
Types of care
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Home Maintenance
- Blood Work And Other Medical Care
- Walking Wheelchair Assistance
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Ach Debit
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: HHA Certification
