Alliance Homecare New York, NY

Mona G_1

They do a good job of taking care of any problems or concerns that we have. They are professional and caring.

Anonymous_2775

They will get meals for her. They help her get changed. They help her get out of bed and they help her to the bathroom. I like that we have gotten good people and when someone wasn't a good fit they were able to find someone else quickly.

Dr. G_2

Olga is not super responsive, but I am not sure what else anyone could do. I think the home health aid could be more attentive to Olga. Overall, the aid is pretty good.

Anonymous_5606

I do not know what I would do without the caregivers from Alliance Homecare. They help to make my meals and go grocery shopping for me. Alliance Homecare is very diligent in making sure a caregiver shows up and handles billing well.

Julie, c

It relieved me of worrying about my mother and for my Mother because she is limited she was able to bathe more regularly and eat better. They were careful at evaluating my Mother before she was placed.

Angela R_3

They are fine. We would recommend the women we have now. They are efficient.

Tina W_3

They have given me nurses. When I don't have them, my life sucks. I like that they simplify the process, they have good nurses, they are responsive.

Anonymous_5426

It's been very helpful for when I am working. My husband has somebody that is careful and responsible. The caregivers have been helpful for my husband and the care coordinator is a good person, he listens and gets back to me.

Anonymous_5431

I wish I didn't need them, but they're helpful. They even help me with my rehab when the rehab person isn't here. They ask a lot of questions about what I want.

Anonymous_5439

They seem to know what they're doing. I like that they're responsive, they communicate well, and they answer questions. They are very accessible.

Anonymous_2741

The agency stays in touch with us. This has been very helpful. I like the people who come and help my sister-in-law.

Anonymous_5315

I can rely on them for my mom and I have total confidence in them. She is very happy with the care she receives and the qualifications of the caregivers. They are reliable, good quality, intelligent and skilled.

Seth, P

They take care of my uncle. I like that they have good responses and good communication.

Leopold H

They are here whenever they should be here. Help me go to appointments and cook meals for me. They are responsible and work with you.

Sara S_1

They have made life easier for me by making my family happy. I like that they have good communication.

Olga T_2

He was much healthier when they were coming. I like that they have good caregivers that are very attentive.

Anonymous_3329

They have respect for the patient and family. I like that they are caring. They have great problem-solving skills. I appreciate their humanity.

Olga K_2

They have great caregivers, despite not having the capacity of caregivers during this time. They found a suitable caregiver to help with the client's specific needs. They try their best with the coordinators to fit the patient's needs. If a caregiver is unavailable they try their best to accommodate that patient, so they are not left without a caregiver.

Jennifer W_8

I have been super happy with them! They are competition and confident in their duties, and that helps me sleep at night. I like that they are very well run, and the people there are very responsive and proactive.

Anonymous_3807

The aides take care of my mom and they are very good at it. The person who is in charge of the aides makes sure everything is going smoothly. I like that they are very on top of everything and make life easier.

Linda J_11

The services take the worry off of me. They are kind to my uncle. I like when I reach out. They communicate back with me.

Tab, s

They seem attentive to the needs of my mother and are adaptable to her particular needs. They are helpful in getting the supplies we need. I like that they have people who are experienced in what you have them over for, and they are pleasant to work with.

Juliet K

They have been very thorough and wonderful communication. They let us know about COVID precautions and they are great at scheduling. The care coordinator is extremely responsive.

Catherine B_3

I have been with them for years. Recently the service has gone down. I think right now I like the model of the agency but I feel like the quality of the home health aides has declined, I was hoping for a different quality in expertise.

Anonymous_2244

My legs have become stronger because they're here. They're reliable.

Nancy A_7

They help her with her daily living. She couldn't take care of herself and live alone, so she is able to stay in her home. They're just a great company. The two aides that work for my mom are amazing, and they sent a nurse over today just because she asked for someone to come in and check on her. I sleep well knowing that she's being taken care of.

Mrs. D_5

They make a team effort to be supportive. They are very professional, understanding, well organized and follow through. I can rely on them and trust them.

Joshua, s

They help him with cleaning and getting his lunch. I like that they are well organized.

Mrs. G_2

He felt very comfortable with them and I felt comfortable leaving him with them. Some were better than others. Everyone came when they were supposed to.

Eli S

Our regular girl is amazing. They attend to matters almost immediately.

Anonymous_3801

They pay attention to him and take care of what he wants. They recognize my husband as an individual and truly care for him.

Debbie H_13

They have watched over my mother so I don't have to do this every day. The communication skills and the various departments that have been supportive in helping us activate the services.

Tony S_3

They primarily assist her with light housework. The caregivers do everything we ask them.

Anonymous_4274

The caregivers do a great job. So far the people working for the agency have been very good. The office staff is very good.

Karen S_24

My sister has gone through roller coaster type changes and the caregivers have been good with helping with that. I like the nurse who is Erika's case manager.

Anonymous_2267

They have supplied a caregiver. They do hands on help. I'm assigned specific people, and the follow up is amazing. They problem-solve and are proactive.

Ronald C_3

I was pretty much the primary caregiver for a few years. It allowed him to keep living in his home and allowed me to get some of my life back. I have already recommended them to a potential client. It felt very personal for me. It was a tough thing to find care for an aging parent and someone that was a little difficult. It was the personal touch.

Stephanie R_2

They would help her to her appointments. They are very professional, dependable and they have a high quality of care.

DANNYBOY1

Alliance Homecare provided caregiver services for 6 months to the family The caregivers were wonderful however the administrative team and the case worker were horrific. They clearly play the good cop/bad cop game and paranoid with the relationship built with the caregiver and the families and try to ensure it doesn't foster As i learned , they have a reputation of significantly underpaying their caregivers and charging above mkt with their hourly rates. In addition, try to push caregivers that dont match up with the attributes the family desires. Square peg/round hole syndrome Overall not a good experience with this firm and would not refer this agency ""

Provider Response

Fred K_1

Their attitudes make his life easier. They have positive spirits. The caregiver and office staff are very professional.

Robert R_28

They could have a greater impact by having more availability in the caregivers. From and administrative perspective there needs to be better follow up, communication, and sincerity.

Provider Response

Cheryl F_1

The person who needed the care couldn't have survived without them. They were efficient and friendly and their people were wonderful.

JPtero

Unfortunately we didn't know what we didn't know before needing homecare. Our first experience with another company left us with a lot of questions and frustrations. When we switched to Alliance it was a night and day difference. They think of everything. Incredibly professional, great communicators, and they have gone above and beyond when needed.

Gayle L

I think that they provide more professionalism in his physical care than I personally provide and as a result, he is better off mentally because he has less anxiety. Alliance meets my needs and because we are in the health care business those needs change often, and they are organized, so they can be flexible.

Sharon R_10

I like that they work with my mother to find caregiver she relates to. I like that they are flexible.

Lisa S_14

We have gotten a stable set of nurses. They could have better communciation.

Anonymous_3765

Having aides helps the patient's life. There is no protective gear for Covid-19.

Mary N_14

It's exactly what I expected. The caregiver is doing exactly what we're expecting. They're responsive and they send high quality caregivers.

Anonymous_2597

Alex requires a lot of special things and and they are able to keep him stable. They have the capacity of nurses to provide all the care he needs even in his very high level of treatment. They understand and follow the doctors task and duties perfectly.

Anonymous_3656

I like how deeply the aides care about my mother. I like the quality of the caregivers.

Jack H_5

They basically make sure that there is always coverage when the caregivers are out sick. I like the service they give their clients.

Suzanne C_1

I would not be able to survive if I didn't have them. They are always looking after us. The two girls I have are excellent. They are supportive of us and do the light housework.

Veronica W

They take care of my aunt. They are very hands-on.

Daniel, s

They have been able to care for my mother during the day when I am at work. They have good communication between the case manager and the caregivers. That also applies to the office staff.

Patricia S_6

The agency is in contact with me all the time. It would be better if the same person was here all the time.

Bruce B_9

I'd be lost without them. I like the fact that they work for you, they personalize and they get to know you when they can. You can pay extra for better care, it is worth it.

Richard C_16

They take care of her needs. I've enjoyed everything about the agency.

Anonymous_3079

The caregiver was good and informative. The company is responsive.

Elizabeth G_8

Being able to stay at home with the care that he needs is excellent. I think the quality of the aides is very good. Having a case manager has been good, and they are very responsive.

Joel S_3

It's essential that she has a caregiver. She helped her out. They need better screening of the aides.

Ken H_4

I don't have to worry that he is getting proper care. I think the people that they sent were very nice.

Graciela M

My mom couldn't do anything, so I really relied on their services for her to be able to do anything while I was gone. I really liked their prompt replies when they communicated, and I liked the people that came to assess my mom.

Anonymous_2414

They've been good at the services. I've been very satisfied because I've used quite a lot of different agencies. The employees are higher quality.

John S_44

They would follow up and rearrange their schedules for my father's requests. I like the attention that the caregiver gave to us. She still follows up with us.

Anonymous_2394

They help me get through the night. That's what I need, and that's what they do. I guess they're okay. There's nothing particular they can do more.

Anonymous_2467

It varied from person to person. I feel a little bit like they have a level that is sort of below our end. I didn't feel like those people were worth spending more money for. It's called prefer caregivers or something like that.

Sandy L_3

They have provided people who actually do the work. I like that the people they have sent have been pretty good.

Stacey

My mother is using Alliance Homecare. Everything is fine. I'm using them for nine hours, but they provide 24 hours if I need it. I'm very happy with them.