Caring Hospice Services of New York, LLC

Michele G

This is the WORST Service. FAMILY BEWARE when you need them for your dying Parent they are not there for you . My Mother needed more morphine towards her hours of suffering and no one helped me . No one came when I needed them . I didn’t know what to do when my Mother was panting with the oxygen on her . One person told me keep it on 6 and the other nurse told me 2 . All I can say this is the WORST company. My Mother did not have comfort care like I thought it was suppose to be . I spoke to other people that had hospice in home from different companies and did NOT experience this .

Ladyborsa

Watching someone that you love die causes terrible grief and stress. This service was offered to us in my mothers nursing home. We watched my mothers health decline within the last 2 month tremendously, she does not eat, nor does she open her eyes. i felt that she knew we were there because she would nod or shake her head to questions ask, but now I'm not so sure. When the staff of this agency 1st came to me they seemed caring and interested in my mother and family. nearly 2 weeks and i feel that they are looking to move her onto the next life sooner than I am ready to let go...Fortunately I have never had to deal with Hospice services and I hope that i never have to again...If your parent is in a nursing home, and you cant afford to pay for weekend help you're on your own here... this hospice only gives you a companion mon- fri (no dying on weekends)..My nursing home which seemed to be way understaffed this past weekend, allowed my mothers both arms to blow up like popeyes from the Iv that she was on, and the woman that I hired to come in to assist me, when I couldnt be there.... found my mother twice covered in blood.... once from a nose blled which they stated was caused from the oxygen drying out nasal passage and the second time some messed up the IV and blood was trickling out for some time....not sure how long for the amount of blood that we saw.......surely sounds like neglect,on my part for trusting this hospice which promises dignity and easy care for patient and my nursing home which no longer seems to care since placing her into hospice