My daughter was living in NH and was put on IV's beginning in February of this year. Her doctor recommended Critical Care Systems to oversee the administration of the medications at home. The visiting nurses had to teach her how to care for her PICC line and instructed her on her meds. She had visiting nurses at least once per week who were very thorough in their care and their instruction etc. Someone was also available by phone if necessary, 24 hrs per day. That is peace of mind at 2AM for sure! She always told me how patient, compassionate and empathetic her nurses were. I had the opportunity to go to NH and meet 2 of her nurses in March and I was very impressed! They were kind, compassionate and explained everything to me- they instructed me on what I needed to do since I was unfamiliar with it all. They never rushed us and took the time we needed to feel comfortable with everything. They even helped me by letting me take notes so I could refer to them if needed. She is no longer on IV's and has since moved from NH, but we will never the forget the compassion and kindness of the staff and nurses at Critical Care Systems! I hope they get to read this :-) and know we appreciated them.