Right at Home St. Louis Central

Offers Home Care

104 Reviews
Call (314) 685-8106
Right at Home St. Louis Central (314) 685-8106
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Reviews of Right at Home St. Louis Central

104 Reviews Write a review

Home Care Reviews for Right at Home St. Louis Central

October 07, 2019

By Sarah R_6

I am a current client of this provider

I am very distant from them, but knowing they are being taken care of has been amazing. The consistency has been amazing. They have had the same caregivers every time. If there has been issues, they take care of it without anyone having to worry about it.

September 26, 2019

By Anonymous_2499

I am a past client of this provider

People didn't show up. They were unreliable. I think that they need to scan their employees better.

Provider Response

I am so sorry to hear that you experienced unreliable service with our agency. I wish I could have an opportunity to speak to you about the service failure and to reassure you that all of our caregivers undergo very thorough screening, background and work history/reference checking before they are offered employment at Right at Home of St. Louis. I wish I could say that it ensures that everyone we hire will be 100% reliable and aligned with our mission “to improve the quality of life for those we serve” but sometimes we miss the mark. Fortunately, a caregiver not arriving at an assigned shift doesn’t happen very often, but when it does, it is disruptive and disappointing, to say the least. I don’t know if we had the opportunity to try and make up for our lapse in customer service, but I am truly sorry and we would appreciate the opportunity to discuss it with you. Barbara Madison, BSN, RN, CMC

September 26, 2019

By Kathleen H_4

I am a current client of this provider

My loved ones and I live a long distance away, so this agency acts as our eyes. We act accordingly to what the agency says because we can't see what's going on ourselves. They're professional, flexible, and responsive. They get back to me when I ask them to.

September 11, 2019

By Jim W_18

I am a current client of this provider

They have helped the most by providing help. I like that they realize my needs.

September 09, 2019

By Sue R_5

I am a current client of this provider

They are very good at transferring my father from wheelchair to bed and that type of thing. All of their caregivers have been wonderful. We haven't had a single problem with them.

August 19, 2019

By Charlene W_1

I am a current client of this provider

They have helped her the most by allowing her to stay in her own home. I like that the caregivers they send out are really good.

July 30, 2019

By Linda B_16

I am a past client of this provider

They were understanding towards her and what kind of care she needed. They were very nice, knowledgeable, and responded quickly.

July 16, 2019

By Claire A_2

I am a current client of this provider

The services are essential and since I'm quadriplegic. I need the extra help. They really know me as a person.

June 18, 2019

By Arthur B_2

I am a current client of this provider

They've been able to fine-tune what we want, and we're working together. They seem to understand our needs, and they've sent caregivers who seem to fit our circumstances. They've made a comfortable arrangement for us, and they have created a very good experience.

June 17, 2019

By William A_3

I am a past client of this provider

They only came for one day, but she did great. She filled out my schedule for two months, and I'm still using it. She also divided up my medication. She did a lot for one day of work. I had a really good experience with the caregiver I had that day. I am thinking about doing it again. I didn't understand that I needed a nurse to pass me because aides do it all the time.

June 17, 2019

By Anonymous_2034

I am a current client of this provider

It made me feel better to know that my mother-in-law was taken care of. I could get the things done that I needed to do. It was convenient to schedule the care or cancel the care as needed.

May 29, 2019

By Karen W_9

I am a past client of this provider

I was able to go home and get some sleep while they were with my mom. I would have trusted them if they were able to stay awake. We had them during the night because my mom was on hospice. A couple of the nurse's aides fell asleep on the job.

May 28, 2019

By Sarah U

I am a current client of this provider

They do a good job and make sure he's taken care of because I don't have the time to be as attentive as he needs. They do a very good job with it. They've addressed the problems, and they've been responsive to adjustments that we've needed them to do.

Provider Response

I am so sorry that you had a frustrating experience with Right at Home of St. Louis. I have owned the Agency for almost 14 years and it is still devastating to me when I hear that someone feels like they have not been heard by either our caregivers or our office staff. I believe that one of the lynchpins to success for home care is communication and when we have service failures it is especially important that our commitment to fulfilling our mission and "making things right” is clearly communicated. We have a “no excuses” policy for customer service issues that was clearly not conveyed to you and left you feeling uncertain that the changes that needed to be made would be handled promptly and professionally. I am happy (and grateful) that you agreed to meet with me and give us a chance to earn your trust and loyalty. I think our conversations and meetings have led to greater understanding and alignment regarding your loved one’s care priorities and I am confident that we can remain consistent in our service delivery moving forward. My door is always open and I sincerely appreciate your feedback and the opportunity to correct our mistakes. Barbara Madison, Owner Right at Home of St. Louis

April 22, 2019

By Claire W_1

I am a current client of this provider

They have been very helpful in giving us peace a mind. It is comfortable because they provide a lot of flexibility. I like that they are really good about matching the right caregiver to the patient.

April 10, 2019

By Lisa C_5

I am a past client of this provider

I think they should have tried to engage her more. They could have played cards or something. Everything was pretty good from them. All they did was come in and help serve meals.

March 27, 2019

By Anne B_4

I am a past client of this provider

They helped my loved one with bathing. I liked the fact that the case manager was an RN.

March 26, 2019

By Kathleen B_7

I am a past client of this provider

His caregiver was able to provide assistance when he needed it, but he was also willing to back off when he didn't. It was not intrusive. I liked their flexibility and concern about arranging care on an emergency basis.

March 15, 2019

By Cheryl M_11

I am a past client of this provider

I have peace of mind while I'm out of town. I was specific that I wanted the caregiver to write specific notes.

March 12, 2019

By Anonymous_1674

I am a past client of this provider

They didn't have to do that much or for very long, so it didn't have a very big impact. We had a situation where we needed somebody right away. They got somebody out here right away and were easy to work with.

February 25, 2019

By Elizabeth M_7

I am a past client of this provider

It gave us peace of mind. I think that the office staff was really easy to work with. The caregivers were very pleasant.

February 20, 2019

By Anonymous

I am a current client of this provider

I can get out of the house while the companion is there. They are very personable and dependable.

January 28, 2019

By Judy K_8

I am a past client of this provider

I am happy how the exercises are helping me get stronger. Those exercises were very good and easy to comprehend.

January 28, 2019

By Steven C_2

I am a current client of this provider

They were available to meet any of my concerns. They have a good response to the concern of the clients.

January 17, 2019

By Linda C_10

I am a current client of this provider

They are attentive to my mother-in-law's needs. They help with what you need, and they are very professional.

November 27, 2018

By Rich G_1

I am a past client of this provider

On our first day with the services, we didn't have a nurse show up for their scheduled shift. The company needs to make sure that their nurses are showing up when they are expected to show up. We had a supervisor come up and wait for a nurse to show up, but they never showed up. After that, the supervisor wasn't able to do anything to help us.

Provider Response

Rich, Thank you for letting us know the impact that our miscommunication had on you and your family. Here at Right at Home of St. Louis, we strive to provide flawless service and a great customer experience, but unfortunately we occasionally have a mis-step like the one that occurred on the day care was to start. We received verbal confirmation from the caregiver we selected to start services that she was available and eager to meet the family. However, WE failed to send her the care plan outlining the shift responsibilities along with the name and address of where she was to report. It was completely our fault in the office that the caregiver did not think she was supposed to report to work and didn’t come for her shift. It is downright embarrassing to admit that we made this rookie mistake, but what makes me feel even worse is the impact that it had on your overall experience with private duty home care and particularly with Right at Home of St. Louis. I have credited your account for the charge that would have occurred on that day for the four hour shift. It doesn’t make up for the disappointing impression we made that day, but is merely a token of our appreciation for your patience and understanding. Barbara Madison, BSN, RN, CMC, Owner, Right at Home of St. Louis

November 26, 2018

By William S_2

I am a past client of this provider

They were the most helpful for me by doing errands with me and taking me places. I didn't drive so they helped. They always called me if the person couldn't show up, and they got someone for me when I needed them.

November 15, 2018

By Karen C_1

I am a past client of this provider

They helped the most by bonding with mom. She was always next to her and they just clicked. It was a great companion for my mom. I really like that any time I would call to have someone come out, they would get back to us quickly and the girl that they sent was awesome.

November 12, 2018

By Monte S

I am a current client of this provider

They are able to drive me around. Their people seem to be trained well.

October 16, 2018

By Robert W_2

I am a current client of this provider

They are constantly attending to her. They are very reliable.

October 16, 2018

By Stephen H_1

I am a current client of this provider

They do things that I cannot or am not legally able or allowed to do. They are very responsive, so if we need something, we don't have to really do anything but make one phone call. We are able to get information.

October 11, 2018

By Gail P_3

I am a past client of this provider

They were very attentive and they were good at dealing with what was going on. They were reliable.

September 20, 2018

By Denise T_1

I am a current client of this provider

I'm relieved because it gives me a break from doing most of the care. I know there's someone that knows what to do. They have male caregivers available and they are very punctual. I don't hear just from the CNAs, I also hear from administration if there's a problem. They all work well together.

August 17, 2018

By Angie R

I am a current client of this provider

They have helped me the most by feeding me. I like my caregivers, they are great. They do everything I need done.

August 13, 2018

By Wayne J

I am a current client of this provider

We now have fantastic services and a great caregiver. They help with my wife. they cook meals, and they drive us places. Health care companies don't pay much, so they don't get great caregivers. It just depends on the person that they send me. Sometimes I have had great caregivers, and other times I have had an expensive babysitter. Right now we have fantastic services, but it hasn't always been that way.

July 25, 2018

By Anita K

I am a current client of this provider

It makes things quite a bit easier. I don't have to do all the caring and hurting my back like I was doing with my mother. I have only used them twice so far and it has been fine. They have caring people and they are willing to help with anything.

July 24, 2018

By Janet "Jan" W

I am a current client of this provider

They pick me up and take me places. They are timely and they take me where I need to go. They help me where I am.

July 17, 2018

By Diana M_9

I am a past client of this provider

Somebody was there to help take care of him so that I could continue to work. They were there to help care for my husband.

July 13, 2018

By Anne D_2

I am a past client of this provider

It was very helpful to have someone there. They were reliable. I was very pleased with them. I liked the quality of the people.

June 29, 2018

By Jennifer L_1

I am a current client of this provider

What helps me the most is the care for my father in law is the 24 hour watch. I feel comfortable allowing the caregivers to take care of my father-in-law as I go about my business.

June 27, 2018

By Marie S

I am a current client of this provider

I like that they have been able to find caregivers when I need them. They could improve on sending caregivers that are more friendly and more engaged with my mom.

June 19, 2018

By Anonymous

I am a current client of this provider

They help me with the housework, shopping, going to the doctor and the washing. They're flexible.

June 12, 2018

By Harriette K

I am a current client of this provider

I can't walk so I need somebody with me all the time. Having this care has made my life easier. They are dependable. Most of the caregivers are well trained but not always.

May 22, 2018

By Dot W

I am a past client of this provider

I was able to go out, and that was a good thing. I wasn't confined to my home. They have a big turnover with people.

May 18, 2018

By Mary A

I am a past client of this provider

She became one of my mother's best friend. When ever we would ask her to be there to take care of my mother she would be there. I liked that the caregiver went out of her way to provide the help needed for my mother.

May 16, 2018

By Tom C_5

I am a current client of this provider

They've taken a load off of us because she can't do much for herself because she has Alzheimer's. They have very capable caregivers who can cook and drive.

April 30, 2018

By Alexandra K

I am a current client of this provider

Each thing is different, if I were to choose again, I would choose Right at Home. Some of the caregivers are outstanding and are better than others. It's helped me recover and helped me get my strength back so I can try walking again.

March 09, 2018

By Anonymous

I am a current client of this provider

I have been using them for awhile, and they have been really reliable. It is a crucial serves for me. It doesn't change my life it is just needed.

January 26, 2018

By Wade

I am a current client of this provider

Nurses provided from Right at Home, Amelia and Julie have been great.

January 22, 2018

By Jackie S_6

I am a past client of this provider

There was a worker who paid attention and talked to my husband, they didn't just sit there and watch him. They talked with him and made it a good time for him. It relieved me of hours of having to be on hand in the nursing home.

December 14, 2017

By Stephanie H_2

I am a current client of this provider

Right at Home has been very good to me. Having Right at Home has made life easier on me because I have been able to be more independent, and the caregivers are very encouraging. They push me a little bit, but that is a good thing. They know that I can get whatever it is inside of myself to get walking again.

December 12, 2017

By Anonymous

I am a current client of this provider

Right at Home is good with details and gets me to my destination. They send a representative with me and are very thorough. Right at Home has made my life better because they provide transportation.

November 28, 2017

By Jim B

I am a current client of this provider

Right at Home is attentive and thorough. Right at Home keeps my wound clean and not infected.

November 17, 2017

By Bret L

I am a current client of this provider

Right at Home has good people and they make me feel comfortable. Right at Home will take my dad to PT, which would be hard to do myself because of my work.

November 16, 2017

By Mary J

I am a current client of this provider

Right at Home has been punctual, dependable, and provides great care to my special needs sister. Right at Home has allowed me to have a caregiver for my sister, and it allows me to have the time that I need.

November 14, 2017

By Kathy C

I am a past client of this provider

Right at Home would to help me out at all, and I was really disappointed. For one month, I payed $16000 for terrible help. I could never be by myself, as I was terrified to leave my husband with these people. I thought they may even rob me blind.

Provider Response

I am so sorry that you had an unhappy experience with our agency. As the owner of Right at Home of St. Louis, I take pride in making sure that each of our clients is cared for as though they were a member of our own family. We exist to make life simpler for family members and provide safety and dignity to the clients we care for when they are in need of support. Clearly, we disappointed you and I extend my sincerest apologies and hope you found assistance for your husband that gave you the peace of mind that you each deserve. Barbara Madison, RN, BSN, Owner

November 08, 2017

By MA Whal

I am a current client of this provider

My mother's caregiver is such a great match that she has gotten to be a member of the family. She is very social with mom and very businesslike when she needs to be. Our substitute caregiver is a great woman, too. They are both prompt and personable.

October 12, 2017

By William "Bill" V_1

I am a current client of this provider

Right at Home depends on who you get, but the caregiver we have is really good. Right at Home has made my life easier by taking me to my appointments and such.

October 12, 2017

By Valerie

I am a past client of this provider

We were thrilled with the care and service we received, also that we can be accommodated with what we needed on very short notice. We will most certainly use Right at Home next time our daughter is in town. This is an excellent service.

October 11, 2017

By Judi E.

I am a past client of this provider

I would tell a friend that Right at Home is a very nice and convenient company to work with - I appreciated that the office was friendly and helpful when I needed them to be there for me. The caregivers stayed with my mother while she was in the hospital and I could not be there.

September 28, 2017

By Allen E

I am a current client of this provider

Right at Home keeps us up-to-date with what is going on. The caregivers are on time and are cooperative. Right at Home has made life easier for us by straightening the house, showering Al and I. That is really important to us, as we are fall risk.

September 21, 2017

By Judi E

I am a past client of this provider

I would tell a friend that Right at Home is a very nice and a convenient company to work with. Right at Home made my life so much easier because they took care of my mom when she was in the hospital, and I could not see her.

August 18, 2017

By cpw0526

I am a past client of this provider

Right at Home has a staff full of angels. They cared for my dad like he was family. I was moved by their compassion, patience, and tenderness. This was a hospice assignment, which called for multiple short notice schedule changes but the business office handled it all with no issues.

August 15, 2017

By Ginny C

I am a past client of this provider

Right at Home sent me caregivers that I didn't like. Right at Home should have sent me caregivers that actually knew what they were doing.

Provider Response

As the owner of Right at Home of St. Louis I take full responsibility for any less-than-exceptional experience and apologize for any lack of satisfaction with our services. Any Client experience that is less than a “10 out of 10” of our care staff is taken very seriously. We take great pride in providing our clients with very carefully screened and trained caregivers and certified nurse assistants and carefully match clients with caregivers that we feel will be a great fit. When we miss the mark, we go to work to immediately correct the situation and gather more in-depth feedback from both parties to ensure that the next caregiver assignment will be more successful. When a caregiver demonstrates a lack of professionalism or a gap in training – it can be so disruptive for the client and our commitment is to correct the issue as quickly as possible and restore our client’s faith in us. I apologize for your experience with Right at Home of St. Louis being less than extraordinary and I thank you for your honesty and giving me the opportunity to bring this attention to my Leadership Team to ensure this won’t happen again. Thank you again for bringing this to my attention. -Barbara Madison, BSN, RN

July 17, 2017

By Jerre G.

I am a current client of this provider

Right at Home makes me feel more secure living at home. My caregiver is always on time and makes sure she does everything she is supposed to do and sees to my needs. Ebony is easygoing, quiet, and has a good sense of humor. She knows what's going on in the world.

June 06, 2017

By jerry-k-654847

I am a current client of this provider

Right at Home is very professional and efficient - the care is really excellent. My wife and I really like our caregiver and she does everything well and is a caring person. Right now we are very content with our care from Right at Home - our caregiver is a good match for my wife and me because she has a good personality and so do I!

April 18, 2017

By Michael057251

I am a current client of this provider

We’re using Right at Home right now. They’ve been very accommodating. I’ve had several times where I’ve needed to change the schedule, and they’ve been able to provide somebody. Their people are qualified caregivers as far as I could tell. They’ve done what my wife and I need to have done for my father. They’re watching him, making sure that he takes his pills in the morning and afternoon. They’re providing care as far as keeping up on some of the cleaning around the house. They are also making sure that he’s communicating properly, able to get up and move properly, able to care for himself to a certain extent, and staying with him during the day while I’m at work.

March 28, 2017

By Belinda373616

I am a past client of this provider

We used Right at Home St. Louis Central for my husband. We asked for someone to spend four hours a day with him to fix him breakfast and lunch and do a little light cleaning. They were only there for two days. We probably would not use them again. They sent a young woman and on the second day, she only spoke to my husband one time. We were not happy with that. If we were going to need a home health care person again, we would not use that agency. Also, no one from the agency called and asked us how it went or if were we satisfied or anything. We had no other contact with them. They needed to call us to know how the caregiver was or how the day went.

Provider Response

I apologize for any dissatisfaction that you experience with our agency. As the owner of Right at Home of St. Louis, the buck stops here and I accept responsibility for the shifts you had for your husband that fell short of your expectations. It is one of our policies to contact families after their first shift to discuss what went right and what went wrong and what could just have been done better. I am sorry that we didn’t contact you so we could have pre-empted further issues and provided the service you expected and deserve. I feel like we, as an agency, represent the entire private duty industry and I am not only personally disappointed in our performance but I hope it did not leave you with a bad feeling about in-home care and assistance altogether. We all exist to assist families and individuals in their time of need and although none of us are perfect, we try to create the best experience possible during what is certainly a stressful time. Again, I apologize for your mediocre experience and hope you find safe, reliable care for your husband. Barbara Madison, RN, BSN, Owner

February 28, 2017

By R. Simmons / Ann

I am a past client of this provider

We were very happy and pleased with the service.

December 29, 2015

By Mike F.

I am a current client of this provider

The Right at Home team is the most awesome group of healthcare professionals that I have ever known. They always exceed my expectations. No other companies can beat their compassion and attention to details.

December 29, 2015

By James S.2

I am a current client of this provider

Right At Home, Home Health Aide and CNA have been servicing our family care for several years. They are appreciated. They provide excellent care. They make a concerted effort to be proactive. There are been a number of aides depending of schedule from Sunday-Saturday. Wound care and physical therapy has been added to her care.

December 29, 2015

By Mary Lee B.

I am a past client of this provider

You are operating a very useful service in a very professional manner. Always trying to improve by getting yours customers opinions is not often done by small businesses. I thoroughly approved of your staff and their care for my mother. I hope she will be able to use your services again after her therapy.

December 23, 2015

By E. Raymond Sullivan, Jr

I am a current client of this provider

The driver is prompt and drives safely. Helps me find articles in stores.

December 22, 2015

By Anthony Somers

I am a current client of this provider

The customer is a very difficult person. The caregiver are very patient and understanding of the situation.

December 18, 2015

By Dorothy & Ed F.

I am a current client of this provider

Very dependable and caring.

December 16, 2015

By Donald K.

I am a current client of this provider

They were and are very reliable. All caregivers that I had prior and currently are friendly and very good in performing their responsibilities.

October 27, 2015

By Susan Postel

I am a current client of this provider

My parents have been clients of Right At Home St. Louis for four years. We have had a wonderful experience. The primary caregiver , Lois was always cool and professional in some very trying circumstances. I have recommended Right at Home St. Louis many times.

October 21, 2015

By Leslie Hood

I am a past client of this provider

Tracie and her staff provided amazing, loving and compassionate care to my elderly aunt. The continuity of staffing and standing appointment times made all of the difference in the quality of the care. I would recommend their services to anyone looking for topnotch care.

September 30, 2015

By Leona Cooper

I am a current client of this provider

Scheduling could be better. Training cold be improved especially on "oxygen". Could be neater.

June 27, 2014

By Jon6

I am a current client of this provider

Making a decision to have in-home care was easy thanks to Right at Home! My caregiver are extraordinary! The care coordination department is dedicated to providing quality care. I would highly recommend Right at Home.

June 27, 2014

By Katelynn

I am a current client of this provider

RAH took care of my grandparents mainly my grandma. They did a great job always on time. The caregivers were well trained and always happy to see grandma. Grandma could be difficult at times but they were always patient and loving with her.

June 27, 2014

By Julie35

I am a current client of this provider

Right at Home provided care to my parents for a continuous period of time. The caregivers were always kind, caring, and professional. It truly was a blessing the peace of mind they provided to me during this time. I interviewed several agencies and they were by far the best choice.

June 19, 2014

By Carol94702050

I am a current client of this provider

Right at Home has always delivered best individualized care to any patient/family of mine they have worked with. They do an excellent job for not only caring for the individual but also being responsive and flexible with any concern of needs that arises.

June 19, 2014

By Austin2

I am a current client of this provider

The caregiver is prompt, friendly, knowledgeable and willing to help out anyway she can.

June 18, 2014

By lLucinda

I am a current client of this provider

The caregivers with Right at Home provided care that gave our family peace of mind knowing our loved one was being well taken care of. They provided transportation to Dr. appointments and assisted in any way possible, even the staff of Right at Home was involved by assuring our happiness with caregiver and services provided.

February 28, 2014

By David86717050

I am a current client of this provider

Five years of 24/7 care without a glitch. Tracie provides excellent customer service and team management. Her team is prompt, courteous and caring.I contracted with Right at Home on behalf of my friend and we are both very satisfied.

February 13, 2014

By Alyson1

I am a current client of this provider

I could not ask for better care for my mom. They are very professional and their attention to detail is excellent. I would recommend them to anyone and everyone in need of home care.

September 18, 2013

By Marie23

I am a current client of this provider

My brother and I both work. We can care for Mom some evenings and weekends but not all nights. We are helped by Right at Home. We couldn't be happier with our two caregivers. Mom is home and thanks to Right at Home our lives are normal again.

September 17, 2013

By N. Dierker

I am a current client of this provider

Our fears and concerns were immediately eased when we met with Barbara from Right at Home. James' illness was sudden and we did not know how to proceed with his care. Fortunately he can be at home with me. Thanks to Barbara and her staff , we now have a plan in place and it works beautifully for all of us.

May 26, 2013

By Margot1

I am a current client of this provider

My son felt that it would be good for me to have some help at home for a few hours each week as I don't drive anymore. I have been so pleased with the person that they sent that I am now having a helper come for three days a week. I feel independent and she helps me stay that way. I love Right at Home.

May 26, 2013

By Joe15

I am a past client of this provider

Right at Home did an excellent job taking care of my mother in law. Having Right at home made it possible for her to remain in her home. The caregivers were professionally trained and extraordinary. We would recommend Right at Home to anyone.

May 23, 2013

By Jord

I am a current client of this provider

We have been a client of Right at Home and it's predecessor for over two years. If we had an opportunity to "start over," we would choose Right at Home without hesitation. We can't imagine a better match. The organization fulfills and exceeds our expectations time after time. When we have questions, they offer answers. When we struggle with accomplishing tasks that are difficult to us, they are supportive. To understand the comfort we experiences, visualize a favorite aunt or uncle that is a knowledgeable source of help that will help, if asked, but will not impose their answers. If only there were more persons with whom we have contact who had such empathy. Right at Home could provide training for other service organizarions in how to best serve their cliients.

April 30, 2013

By Richard19

I am a current client of this provider

I would recommend to anyone. They are quire concerned about the wellfare of the patient and home cleanliness. They are very prompt in arriving for duty. We have no complaints whatsoever.

April 27, 2013

By Michael17

I am a current client of this provider

Reliable, wonderful, beyond the call, terrific people. We are really grateful.

April 17, 2013

By Phillip1

I am a current client of this provider

Excellent care and customer service from all office staff. I would highly recommend their services to anyone.

April 16, 2013

By Ann18

I am a current client of this provider

The only Problem I've run into lately with a variety of workers and that was their smoking. They didn't smoke in my house; they REEKED from having smoked. I have mild COPD. I also can not stand the odor. It's in their clothes, hair, etc. This meeds to be checked out with customers

April 11, 2013

By Mindy4

I am a current client of this provider

My mom receives excellent care. Her caregiver is very knowledgeable, caring, and informed about my mom's needs. I am so glad I chose Right At Home. The office staff is very nice and provides great customer service. Highly recommended.
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About Right at Home St. Louis Central

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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Right at Home St. Louis Central

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