I had engaged LifeSprk to provide Home Healthcare Aides (HHA) for my elderly parents from April 2019 into early December 2019. The staff's ability varied from HHA to HHA which is to be expected but a few had to be replaced due to laziness or lack of training. There are a few outstanding HHA's in their employ but dependability was an issue for most of the duration they were employed. There were multiple occasions where and aid would call off and a replacement HHA would not be on site for several hours leaving my parents unattended or requiring a family member to leave work to watch them. Over the last 6 weeks of services the staff was late 34% of the time. They say that all shifts are guaranteed but this is nothing more than lip service. Consistency is another issue. Over the last 19 shifts they sent 12 different HHA's, which is unacceptable for memory patient care. Based on my experience with their management. this is where LifeSprk's problems originate. A long lone of hollow promises and apologies, no real change or solution.
In fairness, the Medicare services side of LifeSprk is a polar opposite. Well run and organized. Staff is attentive and caring.
As for the Home Healthcare side of LifeSprk, I would not let then watch my dog.

Lifesprk Home Health
Offers Home Health Agencies
1 Review
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(800) 973-1841

Reviews of Lifesprk Home Health
Home Health Reviews for Lifesprk Home Health
February 07, 2020
I am a past client of this provider
About Lifesprk Home Health
Lifesprk Home Health is a home health agency serving Saint Louis Park, Minnesota and the surrounding area. Lifesprk Home Health offers around-the-clock medical and non-medical care in the home. Contact the agency for more details on services and rates.
Get CostsServices and Amenities of Lifesprk Home Health
Medicare
- Overall:
- Medicare Provider Number: 248118
- Ownership Type: Private
Quality of Service
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Timeliness of providing service98.4%
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Taught patient or caregivers about their drugs79.7%
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Checked patient's risk of falling99.7%
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Checked patient for depression97%
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Checked for flu vaccination81.5%
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Checked for pneumonia shot91.5%
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Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care99.7%
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How often patients had less pain moving around70.2%
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How often home health patients had to be admitted to the hospital17.3%
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How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted12%
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How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospitalWorse Than Expected
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How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospitalWorse Than Expected
Patient Improvement
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Walking or moving around73.2%
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Getting in and out of bed71.8%
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Bathing73.4%
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Breathing71.4%
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Wounds/healing after an operation95.7%
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Medication compliance68%
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