Home Instead - Waterford, MI

Offers Home Care

19 Reviews
Call (866) 936-1978
Home Instead - Waterford, MI (866) 936-1978

Reviews of Home Instead - Waterford, MI

19 Reviews Write a review

Home Care Reviews for Home Instead - Waterford, MI

March 07, 2020

By Josesph M

I am a past client of this provider

Excellent service! Highly recommend for anyone to use.

April 01, 2019

By daisy2256

I am a current client of this provider

I needed help with my 98 year old mother who lives with me. My doctor suggested Home Instead, as she had prior contact with the company. Well, she was right, I have been so pleased with staff and how accommodating and responsive they are. My caregiver Nicole is wonderful, she is professional, kind and goes above and beyond completing requested task. She also does many things around the home that I did not request. Who does that? My mother can be difficult but she is so patient with her and lets things flow off. She knows how far to push her and when to let her rest. My mom has said many times how professions she is. Home Instead has made it possible for my mom to stay in my home and supply the additional care that I am unable to do. I highly recommend them.

March 21, 2019

By Lauren27

I am a current client of this provider

My long term boyfriend is and has always been very close with his grandfather. After his grandmother passed, his grandfather seemed very lonely and began to neglect his own self care. My boyfriend began dedicating all the time he had available to caring for and accompanying his grandfather, but with his (and my) careers both taking off, it became difficult to find time for us to maintain a healthy relationship. The stress of his grandfathers declining health was taking a toll on my boyfriend so we began to weigh our options in getting help for his grandfather. Our number one concern when comparing companies was that we wanted to feel safe and comforted knowing the people taking care of his grandfather were honest, caring & trustworthy people who would not take advantage of his vulnerability. There are so many scams targeted towards the elderly nowadays that this was a great concern for us. After some research, it was clear that Home Instead was the only company that was going to meet our requirements and standards. Although “Grandpa Lou” was hesitant to have (as he would say) a “babysitter”, he now considers all his care givers to be his best friends and he looks forward to spending time with them. Having piece of mind that Grandpa Lou is in excellent hands has allowed my boyfriend and I to regain our time as a couple. It has allowed us to plan for our future together and we are so greatful for this.

March 19, 2019

By ReviewerAT0308b

I am a current client of this provider

We're currently using Home Instead Senior Care, and so far we're pleased with them. It's expensive, but my mother needed help taking care of my father. They help in light house work, as well as get my father to bed every night. We went through many caregivers in the beginning, but my parents are happy with the ones they have now. They have 2 different people coming each week. They're both very caring, outgoing women, and they both blended well with my father which is beneficial, to make him laugh, and to help him get things done. That helps a lot, and so far we've been very happy with them.

March 22, 2018

By asimer

I am a current client of this provider

Home Instead provides friendly, talkative caregivers that keep mom motivated and interactive. They engage her in conversation, work puzzles with her and help her stay mobile.

January 03, 2018

By thielemans

I am a current client of this provider

People who care about the client, and treat them like a friend. Caregivers who remind me about the things that I forget about which need attention for my wife.

April 05, 2017

By Robert277083

I am a current client of this provider

We only used Home Instead for two weeks, and the caregivers were very good, but my wife did not accept them. They were very courteous, kind, and considerate. I don't have any objections.

November 08, 2016

By lynnew01

I am a current client of this provider

This company has been a lifesaver for my family. We wanted my dad to be able to stay home as he wished after mom passed. Half of us kids live in other states and all of us work full time. The staff have been a joy to work with- patient and knowledgable and phoned us if ever an issue or question. I was able to communicate and organize this from my home in Oregon! Dad has lived the life he has wanted in his own home, with kind caregivers from this company. I can't recommend them highly enough.

November 08, 2016

By amysimer

I am a current client of this provider

Sweet, considerate caregivers that spend time talking with and helping mom.

August 06, 2011

By Honoreddaughter

I am a past client of this provider

We were so fortunate to choose this company to take care of my Mom. Our caregiver was more than we could have ever asked for, had an instant bond with Mom, and became part of our family almost immediately. When Mom went on hospice unexpectedly, we asked our caregiver to stay on as well, not knowing how to do this alone. She was there through every moment, all the way up to her passing, and even afterward to support our family. She hugged us, cried with us, became our rock. We could not have done it without her and think she's our angel sent from above, the way she was with all of us, mostly Mom. The staff sent flowers, called, did above and beyond what any normal company would do. Everyone I talked to at the office was friendly, hard-working, and out to please us in whatever need we had, from changing scheduled times to advice and education about her deteriorating condition. Ever since, I've thrown their name out to anyone I know who's needing care for their family because five stars just doesn't even begin to cover it, how wonderful they are. Our caregiver still sends us Christmas cards, letters on Mom's birthday & Mother's day, and lets us know she's thinking of us and honoring Mom's memory. Can't say enough!

July 27, 2011

By Jalivings

I am a current client of this provider

My mother has Alzheimer's and was very combative about the idea of having someone come into our house to be with her when I needed to be away. The people at Home Instead were very caring and when someone came out for the initial evaluation she did an excellent job of patiently spending time with my mother and allaying her fears. It is nice to have someone I can feel comfortable with in helping me put my mother at ease when I need to be away.
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About Home Instead - Waterford, MI


Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Waterford, MI

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Waterford, MI

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