Right at Home Oakland and Macomb Counties

They are here to make sure the care is given to my mother which is very important to have one here. The communication between the office and myself needs to be better.

The provider helped us the most by providing a very quick turn around. We needed a caregiver quickly and their filled our needs. I would like them to have their workers be on time.

Just having someone there has been great. They also have developed a friendship. We like the caregiver that my mom has now. We did not like the previous ones she had.

She does a pretty good job at what she does. They work with me really well.

I like that they are trying to make me more independent, punctual and go the extra mile I think they have good costumer service.

The most helpful part of the care is that they come to get him out of bed and shower him. With the normal caregiver that the client has we have no complaints at all but when she is off we are in trouble.

We could not do it without them. They are taking care of my dad and doing things when we can't be there. We have been pleased for the most part. Right now we have one amazing caregiver from them, but we have gone through a process to fill in the rest of the time.

The point of the service is to give me respite care, and they come as a companion to make sure my father doesn't fall. The skill of the person has varied. It has helped me get out of the house. They could be more communicative with the customer.

Our caregiver is a great help and we enjoy her.

My caregiver is a jewel. She is a great driver. She is very thoughtful.

Very happy with the caregiver. I can go out and I have confidence that my mom will be cared for.

They need better qualified employees. The good ones are good and the average ones are very mediocre. They could improve by getting more knowledgeable help. One set of caregivers are good and the others are average.

They come out once a week and help my dad shower and help around the house. The nurse that comes once a week is really great.

They have helped me the most by finding me the people that can help my dad. I think they could do a better job with the staff they recruit, but they reach out when they have issues and need to talk to me about things. There is open communication.

It has been helpful to have constant care for my dad. They could be more consistent with the schedules and the caregivers.

I liked that they make it easy for my dad and their communication was good. I liked that they were very communicative and the person that was assigned to my dad was good.

My caregiver has been great. She is kind and helps with showers, meal prep, and light housework. Recently, Right at Home assisted with getting a hospital bed.

Right at Home was very helpful with advice and resources for my father. The caregiver did a good job keeping our father occupied during this time with him.

Our caregiver has been great. She is able to relate to my parents and they enjoy having her around.

He does his exercises and feels better, it keeps him going. They spend time with my dad and they help him. Their hours are convenient. The hours are convenient for his needs.

They gave me what I needed. They could improve the internal communication.

It has relieved me of caring for my husband. They seem to be proactive if their workers are going to be late or absent, and they let me know.

I am comfortable to leave and sleep and do what I need to do while they are here. They work hard to get the right people.

They do all our lifting, driving, and do anything around the house that I can't do with both my arms wrapped up. When you call, sometimes it takes a little while for them to get back to you, but you get your answer in time.

It frees me up to do other things, and it helps me have a break. It also helps my husband with his daily activities. They listen and ask the right questions during the intake. They make sure to give you what you need.

The agency went above and beyond because they allowed us to be with our mother as her children. If it wasn't for Right at Home, I don't know how we could have gotten through things because my mother recently passed away.

They keep my loved one mobile and they do memory care. They need to get better at their billing, and they need to let us meet the caregiver first before sending them out.

George is pretty self reliant, but the gentleman has taken him out as a friend. George has a mental disability, has had many heart surgeries, and more and the gentleman is very understanding and encouraging. They stay in touch and fix the problems we have. The gentleman that comes works so well with my husband emotionally.

She does a thorough job in cleaning. One girl is awesome because she is very kind and loving.

The most helpful was the feeding tube. I would say they weren't doing their job. The only thing that they did was help with his feeding tube. One caregiver did a good job. There was another time she couldn't come, so a different caregiver came and did a good job.

They could clean, dust, or things like that. They do well, show up when they are supposed to, and do what they are supposed to do when they are here.

She seems very content and satisfied. She seems much better than before we had their services. They see that she takes her medicine. They explain the procedure. They do a follow up.

They were very responsive when we had problems. I like their consistency.

They could make my life easier if the ones they sent could operate a Hoyer. I would like them to improve the continuity of the caregivers.

Linda called a few times to tell them she was unhappy with them. She named 3 of them of who she didn't want back. They have like 25 things they are supposed to do every day, and they only do about 1. They need to do what they say they are going to do. They need to follow their own directions.

When she helps, I don't have to. That's nice because I'm not in good shape. They are pretty prompt, and the caregiver does a good job.

They have done pretty well, and I don't have to do it. I can't shop for my mom or help her dress, so it has helped us and has made an impact. They just need to hire more people. Some people really care about their job, but other people really don't. They need to hire more people. They are just understaffed.

They could pay attention to her needs more. I would like to see the employees actually take care of their clients. Mine falls asleep all the time.

They've had a very big impact. They do things for me that I can no longer do for myself, and they remove the burdens from me. They have always attended to me. They call me and keep me informed of what is going on.

They are a big help for us. They are there 24 hours a day, and we are not. I can only recommend them to people living in the facility. She has had good service there.

I have peace of mind that I haven't had over the last three years. They are the fourth company I have gone with, and there is absolutely no comparison. They are dependable and reliable.

She helps me with the dishes, housework, and errands to the drug store and the store. The caregiver is extremely pleasant and helpful.

She is not steady on her feet so she cannot be left alone. With Jennifer coming, that allows us to have the morning free to do what we need to do, and it gives me peace of mind. I am very happy. I like the quality of the care that the caregivers are giving to my mother and the people at the office make everything easy to make changes or different arrangements as my mother needs.

Our caregiver is very good, cooks well, and is very reliable.

He has a great deal of difficulty walking, and with the therapy they give him, they help him to keep mobility. I would recommend it because it helped my husband.

The provider helped me the most by helping me with the housekeeping. They were very prompt. If I had any questions or concerns, they were right on top of it.

They gave him food and brought him to the restroom. That's all they did. They were supposed to do some light cleaning, so that fell on my shoulders. They could follow up with their people. They weren't doing that. I called and complained because things weren't getting done. On top of that, they stole from him.

They could have some more training to go through in order to better understand my loved one. In my case it would Alzheimer's, so don't ask them questions like what did they do over the weekend or what something is. They could make suggestions instead of asking questions. They could give more information on their caregivers as far as their experience, their background, and what kind of patients they've worked with before.

It helps, but it doesn't change his condition. It has helped with his back and legs. He has many conditions, so it depends what condition is bothering him the most. So far, everything has worked out fine for him. We have no complaints.

They never had the help that was needed. I called many times but it didn't seem to do any good. They did try, but it just didn't work. When my loved one had an emergency, no one from Right at Home ever called me. I called them to find out about the emergency.

The caregiver was just what we needed. She was a good fit from beginning, so they placed us where we need to be. I like that they were professional and it was very transparent. There was another agency that had a tracker on the caretaker, but here they gave the caregiver the respect of doing what she was supposed to do.

The impact has been significant because of the reliability of the caregivers. Many times, the caregivers will cancel, even when my mom has an appointment she needs to be at, and the caregivers will sit and not do what my mom needs done. They need to improve on the quality of their people because they are not well trained or reliable.

Each of Right at Home caregivers has been very professional in their services and has become part of the family. We recommend Right at Home to anyone needing help.

They were very nice and did things I couldn't do. They gave my husband very good care.

They help a lot with stuff around the house, that includes bending because I have a bad back. It makes it so I am able to help with the things I need, too. I would like them to have more medical care instead of just asking if I have taken my pills.

They're very caring and it allows my brothers and I to know that my mom and dad are being taken care of. The people that they send out, other than one, have been phenomenal. They're very caring and upbeat.

They help with the family. They always make sure we have what we need.

Some of the caregivers lack compassion and attention to detail. They can improve on the quality of the caregivers.

The person that comes is very good and they connect with my loved one very well. They are also attentive to his needs and compassionate towards him. Sometimes things cannot be helped because of family emergencies. My loved one is handicapped and he wants to have total attention. I would like to have more staff to help out with the situation of my loved one.

They took care of my parents almost entirely. There wasn't anything they didn't do. I have no complaints. It wasn't always a perfect fit, but ninety five percent of the time it was. I was very happy with them.

They made my life easier by what they did for my loved one and by taking care of my loved one's needs. I liked the personal help.

They charge us an extra fifty bucks if they come at the wrong time. During the daytime, they are not dependable for some reason. There are so many people living here that they're busy taking them down to lunch and other things, and that keeps them tied up. At night, they only have one person working, and this is a big building. The cost is high. I'm paying $2200 a month for this service. They're supposed to come every so often to take my loved one to the bathroom, but sometimes they miss it. A lot of times, we have to hit the buzzer for them to come up and help her.

I cannot do a lot of the turning with my husband anymore. He likes them, and he feels comfortable with them. I have two people right now that are excellent.

They let me know when my loved one is running low on products, and they keep me aware of their health. It would be nice to have a direct number, instead of just the manager's phone number.

I have a life now, because of them. I've recommended a lot of people to them.

They have helped me by giving me a chance to get away from there and have my own life. The caregiver saved my life by taking care of my parents.

It didn't impact my life. They could have had more people to help. I wouldn't recommend them to anyone. They need to have more people.

It was a huge relief. They relieved us when we were on our wits end trying to take care of my father. The people were just wonderful. The owner was very accommodating. It was a very confusing time and my father was going downhill fast and they were just wonderful.

It has helped him do some things he hasn't been doing. She is working with him on dexterity. I also have a little time to go to the store by myself and do other shopping because I trust her. The lady we have is excellent. She is not overpowering and she's friendly.

Very satisfied. Helpful consistency is good. Always call with change.

There's not that much to improve. There are a few scheduling problems, but it's not too bad.

I really think that they have tried to find the right people for my loved one, which has been really hard. The caregivers that they have sent out have been helpful. I think that they have tried pretty hard to find caregivers for my loved one.

They have helped me a great deal. They help me get myself dressed and they are very willing to help me. I feel the people are very capable and they do a good job. They are very trustworthy and I have enjoyed having them.

It was helpful, but I didn't have enough money to keep the home care here. She was very dependable, kind, respectful, helpful, and I liked her a lot.

I could not have gotten along without them. There were people that were good and others that were bad. They could've had a great impact by having everyone who came be qualified to take care of the patient. There were a couple of people that really weren't qualified to take care of him. They need better help.

It was only a day and a half. But they took care of him. I would say they were very professional, caring, and skilled.

They help me a lot because I can't leave him alone. It allows me to get out and grocery shop. I really like the care that the girls provide.

He needs help. He is going to be 89. It helps me too because I can't take care of him anymore. I like the caregiver who comes to our home.

It made my grandmother's life easier by not being alone. This helped her have a normal life. The caregivers we had were very attentive to my grandmother.

They helped out immensely. They wrapped my legs so I was able to walk a little better. They were all fine, and they did a good job. They were dependable.

I think they did what they were supposed to do, and it made my loved one comfortable. The caregiver was really nice. She was helpful when the ambulance came.

They have helped me the most by taking care of almost everything for me since I cannot breathe. I would tell a friend that the caregiver I have is very knowledgeable and has good training.

Taking a shower is a very personal thing and my mother is 81. It's a tough thing to get used to. They've all been very good. They are great about setting up the time that was convenient for us. They were great with letting us meet the people before sending them out.

I am the only sibling around that takes care of my dad, so it has really helped me in freeing up my personal time. They seem to be very responsive as far as getting back to me and getting set up. I have had no problems at all.

They could help more and get involved with my husband more. I would like them to be more consistent with the caregivers.

It gives me more time to do what I want to do instead of having to do what they do. They come as they said they would and are very prompt.

They picked up on things very quickly. They did their job without having to be told what to do. Their caregivers are very conscientious.

They do an interview so that they provided a caregiver that is a good companion for her. I live far away, and knowing that my loved one has another person to go provide companionship to her is comforting to me.

I like the compassion that they show me, and they want to help. It's not its just a job. They help me dress and give me bath, and it has been working well.

I would probably recommend them to others because they have always been cooperative. My caregiver is very pleasant. My caregiver is satisfactory and will do what I want or ask her to do. However, she doesn't seem to have an imagination to see things that need to be done.

They are first class service, and everything we expected, we got. They helped me tremendously. They would take me shopping and shop for me as well.

The caregiver had already worked with my mother, so they were familiar with each other. I was impressed when I saw a caregiver taking care of my mother during lunch. The caregivers I met were friendly and really seemed to care.

They were reliable, and the few times that someone couldn't make it, the owner came out to help me themselves. I was able to go to the bedroom and get some sleep instead of staying up all night.

They were prompt, caring, and they met my expectations. They made it easier because I couldn't be there. They stayed the night and provided a sitter for my mother. She has dementia and would forget she couldn't walk.

There are too many different people everyday because they do not know where my things are and they don't know about my home. The sick patient has to teach them every day. I want to build trust with just two caregivers. They are here in my building where I am living.

The most negative experience that I had was finding out that on the day that our caregiver came and being told that she would not come back. No one called me and no one returned my calls until a few days later. The impact was extremely negative when, after a few days and having paid for services, we didn't get services.

The owner was very professional. Whenever I called, they would go out of their way to communicate with me. The workers that they sent would go above and beyond to make my dad happy. The services were required for my dad, to keep him safe. If I did not find a good company, I would have had to take care of my dad all on my own, so the services really helped me and my dad.

My caregiver didn't track her hours like she said she would. There has been a discrepancy. My current caregiver talks with me and asks what she can do for me, and then does it.

Ladies are very helpful. No complaints on the ones I have currently. Jeff (owner) very sincere and helpful. If I had my suggestions, it would be to tell client (me) who to talk to on phone.

Right at Home has kind and gentle caregivers. They are very helpful. My caregiver is always open to help me and free to take my suggestions.

If someone needs the services like I do, Right at Home will be good. The caregivers have been here on time, and the caregivers seem to be really good. So far, so good. I like it when the caregivers go to the doctor with me.

Right at Home has been good with me. Right at Home has made life easier by doing all the cooking for me.

Right at Home is efficient and good. My caregiver is here when she needs to be. We've had no problems. Right at Home saves time. My sister and I are generally my dad's caregivers because my mom can't give him a shower. Right at Home provides peace of mind.

Right at Home is a well-run company. Their caregivers show up on time, and if there is a problem, they contact me immediately. Right at Home's services have been helpful. I think the caregivers could be more aggressive in the help they provide.

It was difficult to find qualified caregivers with Right at Home. Right at Home often told me they had the people available, but there were some times when they weren't able to find anyone. Some of the caregivers from Right at Home were adequate, but many could have used more training.

I would recommend Right at Home because they seemed pleasant enough and it worked! The service from Right at Home helped because it reduced my stress level a lot. I didn't have to worry about my father falling.

Right at Home is very friendly, professional, and comfortable. Right at Home makes all the difference for me. They make me meals and help with a shower.

Because Right at Home is new to us, some of the caregivers have not been the quality that we were expecting. We did have one person who quit on the last minute as well. Right at Home has made a positive impact on my loved one's life by helping with transferring, daily help, and supervision.

I like that Right at Home is involved in some research, the price is reasonable, and they screen the caregivers. Right at Home allows me to get out and take a break from caring for my loved one.

I trust Right at Home a great deal. Right at Home makes my life easier because there are things I physically cannot do and they take care of it.

Right at Home is reliable, prompt and helpful. I was satisfied with everything. The services helped me feel good.

Right at Home is always on time and has very good skills. They are very friendly. Right at Home has instructed me on what I need to do when they are not here to better take care of my husband. Also, they give me time to catch up on other things while they are here to take care of him.

I would tell others that Right at Home has really good caregivers that take care of my mother. It has allowed me to leave the house. If I didn't have the services, I wouldn't be able to do grocery shopping.

Right at Home is attentive with the care they provide, I have no complaints. Right at Home has had a positive impact on my life.

I would recommend Right at Home because I got them and they're satisfactory. Some are very good, some are not so good. The service helps me get into bed. I had an amputation, so I'm in a wheelchair.

The people I dealt with from Right at Home were very urgent and they were good about answering promptly and quickly getting someone for my mom. They are very responsive. Right at Home was there to watch over my mom in the facility and keep an extra eye on her. Some of the caregivers didn't really watch over her very well, but others were really good.

I would tell others that the caregivers were very good and they took care of me. They will do whatever is needed, I had no problems. My caregivers helped me get me dressed and cooked my meals. They did nothing as far as the cleaning in the home.

I am satisfied with Right at Home's services. Right at Home makes an honest effort to follow through with their schedules. If there is every a problem with a caregiver, Right at Home does their best to switch them out.

I would tell a friend that Right at Home has given us a great caregiver. Right at Home has helped my loved one the most with getting to the restroom.

I'd tell people that Right at Home helps you if you are disabled in any way. The service has helped me because I can't do certain things for myself.

Not only are they the easiest company to deal with, they employ the nicest, best people. I would recommend them to everyone.

I would say that Right at Home is good, but the first caregiver that we had from Right at Home we had to let go. Right at Home has brought me less stress knowing that someone is with my mother.

Right at Home is here to help you, and they are willing to do whatever you ask them to do with a willing attitude. I depend on Right at Home, and they do whatever needs to be done. They will make sure that I have food and clean clothes. They are very helpful.

I like the caregivers that Right at Home has sent to us. The caregivers are doing their job, but the services really do not impact me as a family member.

Right at Home is a very caring and attentive company. The services from Right at Home have alleviated caregiving stresses from me and given me a peace of mind.

When Right at Home's staff is engaged and the management are engaged, everything is good, but when they are not things could be better. Right at Home is essential for the client and very much needed.

I like that the person that comes here has a lot of knowledge and is professional. The caregiver is here and it gives me some free time and allows me to leave the house to know that someone is watching my son.

I've worked with Right at Home for several years and they're consistent. One caregiver in particular has the ability to make clients feel at ease and they verbally say she's doing a great job. Right at Home helps the client do specific tasks. They help start his day in the morning, remind him to take medication, do light housekeeping, and shower him.

Right at Home has done everything that I have asked for my mom's needs. Right at Home has somebody around to clean around the house and support my mom.

Right at Home is reliable and provides a good service. The people they employ seem to be conscientious. The service is reliable. My loved one is not in great need of it right now, but will be in the future.

Right at Home has wonderful people. The people in the office are great and the billing is very easy. Right at Home has made the client's life easier by giving her more attention and care than I can.

Right at Home eventually sent out a good caregiver for Joseph, after the first week. The services were very good and helped the most by bathing Joseph.

Right at Home is very unreliable with the caregivers most of the time. The caregivers are never on time and will randomly not come. Right at Home could be more reliable and provide more peace of mind.

Right at Home's caregivers are all very nice and helpful. There are some things that I can't do for myself that the caregivers do for me.

It was easy to make the arrangements with Right at Home and when I got home everything was in order for me. The services made a difference in my life because it meant that I could come home from a facility I had been in since January.

I would recommend Right at Home because there is one caregiver I really liked. We live in a senior community, and everyone here is over the age of 70 years.

I liked how Right at Home would accommodate my father's schedule, and the last caregiver my father had was amazing. Once Right at Home found the right caregiver for my father, the companionship was very nice. When my father's condition worsened, the caregiver he had was a bigger and stronger gentleman.

We've had no problems with Right at Home. They are helpful and organized. The caregivers were encouraging and helpful.

Right at Home's caregivers are professional and reliable. Right at Home's caregivers allow me to go out.

I really think that Right at Home is a good company, but I would appreciate more feedback from the caregivers about my father's status. It's nice to know that there is someone to take care of my father when I can't be there.

I feel very comfortable with the caregivers Right at Home sends. They found a caregiver that was compatible with me. The Right at Home owner is very good, I have enjoyed my interaction with him. It is really helpful that my caregiver helps me do laundry.

I would tell someone that I have no issues with the caregiver and the services Right at Home has provided. The services relieves a lot of pressure off of me and my parents.

Right at Home is very good and my caregivers do their work good. I am well satisfied. My caregivers get me up and out of the bed most of the time and they take me walking down the hall so I feel better.

Right at Home's caregiver was outstanding. Everyone from Right at Home that we dealt with, we were pleased with. It was really helpful that our caregiver was able to move my husband from one place to another. The caregiver was able to help my husband into the shower. The caregiver was able to help my husband get up if he fell.

My dad likes the caregivers that help him. Right at Home helps me to not worry about my dad.

I would tell someone that Right at Home did an excellent job. The fact that Right at Home was giving me more information about my arthritis made things more comfortable for me. However, I wish they left some exercises for me to do.

I would tell others that Right at Home seems very honest. Right at Home allows me to go to work and know that the client is in good hands.

I would tell someone that Right at Home does a good job, and I am happy with them. The services have helped my mother by giving her a shower a couple times a week. This is important because my mother cannot shower alone.

Kathy’s father Mr. Hjey passed. Her comments: There was nothing more RAH could have done, the caregivers and staff was amazing. I especially appreciate the effects of the scheduled field supervisor. They made sure when dad was discharged suddenly, he had care.

Very excellent service. Nothing could be done better. Very satisfied.

Caregivers are good but two were more service oriented than the others. The care was good.

Scheduling was difficult. Substitutes were used quite a bit for a while. The caregivers were very attentive. We also had a hard time getting drivers to take him to and from places.

Michelle is always on time and has a cheerful personality.

Caregivers were very friendly and knowledgeable. They measured her food and did med reminders. Mrs. Schlussel will definitely refer Right at Home.

Quality of caregivers is excellent. They were well groomed and well spoken. Right at Home should send the invoices out monthly. It gets confusing to have them come weekly.

I have no complaints. I loved my caregivers, especially Dorcas that I have now. She even does errands to get me undergarments. She also cooks, cleans the home, and makes my bed.

From the very first day, my mom received excellent care. The caregivers often went above and beyond their job descriptions. I always knew my mom was in the best hands. The last few days, the caregivers often stopped by to see how we all were doing. It was touching to see them with my mom, talking quietly and giving her a kiss. The morning she passed away, one caregiver brought coffee for the family. We couldn't have asked for better care.

Shamira is wondernful. She is very respectful and she goes above and beyond my needs. I feel very comfortable. I gave a 4.5 rating until the field supervisor explained protocol for calling contacts. I now give a 5.

We love Lisa and we are sad to see her go. Mr. Chambers is very happy with the company and their dedication to our facility.

Jane from Right at Home is charming and kind. She is very good and happy too. We are happy to see her. She is a very good person.

The caretaker that showed up to care for my 90 year old mother appeared to be brand new. It appeared she never worked with older people. When I asked why my mother didn't take her meds, I was told my mother said she would do it later, and she accepted that. I asked why my mother did not eat, her reply was, my mother wasn't hungry. During the initial interview, I told them to make sure she takes her meds, and to put food in front of her, she will eat it.She never did any house work. When she left; dishes were in the sink, and trash can was full. After three days, I said no more. When I called to cancel my service, nobody ever called back to find out why.

Great service and very attentive home care.

I think that Right At Home in Sterling Heights, Michigan, is an excellent choice for someone who is independent and who prefers to live in the comfort and privacy of their own home and who is seeking for some outside supportive care services and assistance for themselves, a friend or a loved one who may need some supportive care services and assistance with their activities of daily living. They provide the highest levels of quality care for their patients while encouraging their patients to utilize their most maximum strengths of independence that is possible for them. They provide home care and assistance to seniors and disabled people while living in the privacy and comfort of their own home. They also provide trained and skilled insured and bonded care givers for an array of supportive care services and assistance to their patients. They also provide assistance to their patients with their activities of daily living such as; personal care, dressing, bathing, medication reminders, meal preparation, vital signs, incontinence care and assistance, toileting, and an array of various other supportive care services and assistance. In addition to they can provide care to you or your loved ones for various amounts of time to fit into your loved ones schedule. They can provide time for several hours a day to 24 hours a day and on a daily basis, seven days a week. They also develop a personalized plan of care that is tailor fitted for each and every individuals needs as necessary for them. I would recommend Right at Home Sterling Heights, to any senior or disabled person that is looking for some outside supportive care services and assistance with their activities of daily living. In general, I would rank Right At Home Sterling Heights with a five stars rating for their excellence in home care.