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Featured Review
Ann W_16
4
|
March 15, 2024
The bath towels are often left damp and not completely dried, I probably just need to mention it to them, but I'm not very good about correcting people. It does make life easier for me because they help with cleaning and laundry and things like that. I think the problem may be that I'm not explaining well enough what I would like done.
Reviews of Right at Home South Shore in Rockland, Massachusetts
Ann W_16
4
|
March 15, 2024
The bath towels are often left damp and not completely dried, I probably just need to mention it to them, but I'm not very good about correcting people. It does make life easier for me because they help with cleaning and laundry and things like that. I think the problem may be that I'm not explaining well enough what I would like done.
Kathleen D_2
5
|
March 6, 2024
It is absolutely necessary; I need someone all the time. They do a good job accommodating my needs. I don't have a problem with Right at Home I like that they keep me informed, and they send people I like. If I need anything, they will add something to the care plan.
Provider Response
Dorothy C_17
5
|
February 20, 2024
They will do laundry and cleaning. They help with stuff around the house.
Vincent D
5
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February 20, 2024
I need the help to clean my house. It's essential for me. I like the person that services me.
Provider Response
Christine B_14
4
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February 6, 2024
I received a call yesterday. They keep me informed of the caregivers' availability. I like the workers to be given more instructions on how to clean and complete bedding.
Wilfred "Butch" G
5
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January 23, 2024
I am able to go out and do things with their help. They are very caring.
Peggy B_14
5
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January 23, 2024
I am in a wheelchair, and so they help me do.my laundry, grocery shopping, and anything else I need to do in my apartment. I would recommend them because they have been excellent about any issues I have had. They do everything correctly, and I think they are outstanding.
Michelle S_12
3
|
January 10, 2024
The caregiver is good and has made my experience positive. I would recommend them because I needed help, and they were providing it.
Provider Response
Elaine H_1
5
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December 7, 2023
They are able to clean my house. I like that there is always someone here.
Susan M_45
5
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December 5, 2023
They do my laundry. They wash my floor and vacuum. I like that they are very helpful. They answer any of the questions that I have.
Provider Response
Barbara W_49
5
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November 14, 2023
The caregivers help me with my pill machine and come every two weeks. I like that the caregiver is very caring and is right on time.
Roberta M_7
5
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November 14, 2023
They are very helpful! I like that the people are friendly.
Provider Response
Ashley L_3
4
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November 6, 2023
Having Danelle in my life makes to where I can function. I really like my nurse, Danelle. She is really nice and smart.
Lynn G_10
4
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November 6, 2023
They offer me companionship with their care. Most of the caregivers I've had are very nice and pleasant.
Judy L_5
4
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October 24, 2023
The provider gives me time to actually do things. It is hard getting people to come, and the agency has a hard time finding those to come in every once in a while.
Ellen C_5
5
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October 5, 2023
My caregiver goes out of her way to make sure my house is clean and pleasant. I like that they worked really hard in finding me a caregiver.
Provider Response
Laura P_9
5
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October 5, 2023
They do laundry and make my bed. They provide me with very good care.
Donald N_4
5
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September 21, 2023
She is very helpful when she is around, assisting me with tasks such as laundry and showering. The caregivers are excellent and punctual in providing care. They are always on time.
Provider Response
Patricia S_56
5
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September 7, 2023
Having someone come once a week is helpful. The people are excellent and they care.
Debora Q
5
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September 7, 2023
It is nice to have somebody who comes in that cares, will pick up, and clean. I like that they are very friendly.
Linda M_13
5
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August 22, 2023
They take care of my 99-year-old aunt and do a fabulous job. I like that they were there for us during COVID when we needed extra help, and they've always been there when we needed them.
Provider Response
Anonymous_7563
4
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August 22, 2023
I need someone who is going to change my sheets every week because I cannot do that. I like that everyone they have sent me is pleasant.
Susan V_11
5
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August 22, 2023
If it wasn't for them, I don't know what I'd do. My girl is very friendly and does everything that there is to do for me. They're reliable and have good workers.
Anonymous_7574
4
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August 10, 2023
There is not anything they can do to make my life easier. I would recommend them because of the person they send to me are very nice and helpful.
Cynda C
5
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July 24, 2023
It makes me feel more comfortable. They are always on time, they are very friendly, always willing to do what you ask.
Diane K_9
4
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July 13, 2023
They have made my experience positive by having the different personalities of the caregivers that I have had over the years. Over the time, I have had 4 different caregivers and the one I have now is exceptional. Her way of talking to me leaves me unsatisfied.
Provider Response
Linda B_7
4
|
July 7, 2023
They give me showers. They keep you updated on what's going on.
Katherine R_5
5
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June 23, 2023
They've helped me with all that I need done, like my house chores. I have reliable help and they do what I really need done.
Marilyn S_22
4
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June 9, 2023
It helps a lot because I have a lot of health problems. They are very helpful to get my house clean.
Joan C_29
5
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May 19, 2023
I can't go out every day. We have had two steady people. They are all so capable and aware. We have been very fortunate to have people that are interesting, social, and listen.
Provider Response
Nancy B_58
5
|
May 4, 2023
It has helped me stay organized in life. I like that they are polite, and they call me the day before when they are coming over.
Mary Ellen C
5
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May 4, 2023
They do my shopping and change my linen and clean around the house. I like the caregiver that I have.
Provider Response
Lewis M_3
4
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April 18, 2023
They make meals and clean the house. I like how well they help me.
Provider Response
Jane E_3
5
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April 18, 2023
I need the help. They clean for me. I like that they come on time and get the job done.
Provider Response
Gloria B_28
4
|
April 6, 2023
The services have been helpful, and it helps me move around more. I like Right at Home because they listen to my needs.
Provider Response
Gail M_7
5
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March 15, 2023
The housekeeping is a big help to her. I like that the workers are caring and gentle.
Gail B_7
5
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February 27, 2023
They have kept me informed of any changes. I like that they listen t any complaints, and they are prompt in what they do.
Mary D_44
5
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February 15, 2023
My experience has been positive because my caregiver Liz is amazing. I like Right at Home because I like my caregivers.
Provider Response
Elizabeth J_4
5
|
February 6, 2023
The caregiver chats with me. I like the caregiver who comes and helps. I like what she does for me.
Barbara D_29
5
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January 11, 2023
They are always sending care when I need it. They're very concerned about everything it seems.
Joan D_11
4
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January 5, 2023
When I missed a girl, they sent me another nice caregiver. I like the caregiver they have sent me.
Provider Response
Nancy H_25
5
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November 17, 2022
They are wonderful. I am blind, and I have a pain in my back. The aides help me.
Provider Response
Victor C_3
5
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November 8, 2022
It has helped him. The aide is very good.
Provider Response
Tom S_7
4
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November 4, 2022
The home health aide is good, helpful and cooperative. I would like there to be a little more communication.
Provider Response
Joan D
5
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October 11, 2022
They listen to me and they don't ever complain. I like that they have really good help. The home caregivers are likeable.
Provider Response
Carole D_4
4
|
October 10, 2022
They are wonderful. They arrive on time, and they seem to know what they are doing. Right now, they seem to be having a crisis with caregivers. I get different people at different times.
Provider Response
Mary H_31
5
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October 5, 2022
They have sent me an aide that helps. I like that they have sent me a dependable lady.
Provider Response
Shirley R_13
5
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October 5, 2022
She goes to the market for me. She is god sent. I like the girl that they sent me.
Provider Response
Daniel C_10
5
|
September 26, 2022
My caregiver is a very good person. I like the service she provides. I like that my caregiver is a very nice person and I get along with her.
Peter M_1
5
|
September 13, 2022
They sent my brother a companion that's a perfect match for him. I like that the staff is awesome, they're great to work with.
Provider Response
Joanne S
5
|
August 16, 2022
The nurse comes out and fills my med machine so that I don't forget to take my meds. If I do forget, they call me and tell me that the machine went off. I like the consistency of the caregivers that come out here.
Provider Response
Rosemary O_4
5
|
August 4, 2022
She does all the dishes and mops the floors. She should come every week.
Allene B
5
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June 14, 2022
My mom has Alzheimer's and the most important thing they do is make sure caregivers comes here at night to take care of my mom during that time. I like that they don't leave you hanging and they send caregivers when they're supposed to be here and they have no issue filling in for times that the caregiver can't come.
Anne P_6
5
|
June 14, 2022
The agency is helpful by helping me tremendously with daily living and support. If I get sick the nurse will call me and they stumbled my hours with her which has been working out very well. They are very supportive. I like that they go beyond my expectations and I can not describe how wonderful my life is under her care. She helped me recover when spending 23 days in the hospital.
Provider Response
Jeanne M_15
5
|
April 26, 2022
They make me feel better. I like the people of the agency.
Provider Response
Anonymous_5989
5
|
April 21, 2022
They help me with taking care of myself and my house. I like the caliber of the people that they give.
Provider Response
Linda C_15
5
|
April 5, 2022
They help the most by coming to my house and helping with her services. They are very prompt.
Provider Response
Carol A_19
5
|
March 18, 2022
They go with me to the hospital. I need my caregiver. I can't do the work any more by myself. I would recommend them because the caregiver I have is incredible.
Provider Response
HSB
5
|
March 12, 2022
We have been very pleased with the care that my husband has been receiving for past 2 years. Communication with the office staff has been excellent. The caregivers are trustworthy, professional, and caring. I would not be able to manage my husband at home without their reliable help.
Patricia M
5
|
March 2, 2022
They're on time and very thorough. They're very nice. They are very helpful. They come in and do the things they tell me they'll do.
Provider Response
A big Thank you
5
|
March 1, 2022
My dad recently passed, but had Right at home care for him while he was still able to live alone and they were wonderful. His home maker Kim did all his food shopping and errands, laundry, cleaning and many other tasks. She was so kind and caring. Can’t thank Right at Home enough for their outstanding service over the years! Kathie
Nathalie M
5
|
February 16, 2022
Just by giving me their services has been a positive experience. The house cleaning and the help with laundry are the most helpful to me. Right at Home has competent, hard-working, pleasant, and professional caregivers.
Camille I
4
|
February 8, 2022
They have helped me do the things that I can't do, they clean the house for me. I like that they help me a lot.
Provider Response
Mary T_25
5
|
February 2, 2022
They provide stimulus and break from a normal routine. The caregivers that are sent are great.
Patricia C_20
4
|
January 27, 2022
They've made my experience positive by working with me hand in hand and trying to please me. I'd recommend them more if they gave me a better schedule.
Provider Response
Mary M_65
5
|
January 20, 2022
She is excellent. She doesn't shopping and talking to me and cleans. Joy my caregiver is an angel and helps with everything.
Provider Response
Wylie B
5
|
January 20, 2022
They've made the experience positive by providing me with the help I need to care for the client. I like Right at Home because they have found good caregivers for us.
Provider Response
Susan T_16
5
|
January 18, 2022
They help me with things like shopping for groceries. I really like that they are always in contact with me.
Provider Response
Steven S_11
5
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January 12, 2022
It wasn't a big thing. I didn't need them for long. The girl was good, came quickly, and I had no problems.
Provider Response
Adelaide H
5
|
December 7, 2021
I love Kimberly. She helps me with things like making meals for me. I really appreciate that because I cannot see to cook. I really like that the way they clock in and out.
Provider Response
Anonymous_5449
5
|
November 22, 2021
I fell a month ago so the services have been helpful. This agency provided me with a caregiver I am satisfied with.
Provider Response
Catherine W_8
5
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November 17, 2021
They are always on time. I like everything about it. I would recommend it to everybody.
Provider Response
Nancy G_1
5
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November 4, 2021
It gives us 3 days that we know someone is here checking on my Mom. They are dependable, our caregiver is great!
Provider Response
Margaret “Peggy” N
5
|
November 3, 2021
The caretakers were very compassionate and were there for my mother when she was scared. I like them because the people were very compassionate.
Provider Response
Albert R_3
5
|
November 3, 2021
It makes my life easier because I can't clean. I like the girl that comes and does my housekeeping. She is prompt, never late and always here. I have good service with her.
Provider Response
Gary C_9
5
|
October 21, 2021
It saves wear and tear on my back and helps me when I don't feel like doing anything. I've used them before, and I like them.
Provider Response
Donna M_28
5
|
October 15, 2021
If I could have my caregiver more I would. I would recommend this agency because my caregiver is a doll.
Provider Response
Anonymous_5254
5
|
October 8, 2021
They do personal care for her. The communication between nursing caregivers and schedulers is good.
Doris J
4
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September 23, 2021
I look forward to my caregivers coming to help me clean and interact with them. They are considerate of my needs.
Provider Response
Marguerite B_5
5
|
September 8, 2021
They do everything for me. They have cleaning services.
Pamela L_3
5
|
August 11, 2021
They helped me feel fresh and clean. I really loved having them here. They gave me a great quality of life after having a terrible quality of life.
Provider Response
Chris P_6
5
|
August 4, 2021
They gave me peace of mind. They have a quick response and are able to be there immediately.
Provider Response
Dorothy H_19
5
|
July 26, 2021
They've made my life easier by providing the help I need to do things. I would tell a friend that they're very good.
Provider Response
Anna P_2
5
|
July 21, 2021
Joseph has enjoyed the services. They communicate well with us and I enjoy them.
Provider Response
Marion F_1
5
|
July 13, 2021
They have always been good to me. I have referred people to them before, they do a good job. When I need them, they send people.
Provider Response
Claire T_4
5
|
July 8, 2021
The services have helped me by doing things that I cannot do myself. I would recommend them because the company is excellent.
Provider Response
Melissa A_2
5
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June 9, 2021
She does the cleaning so I don't have to do it. The girl has been very good.
Marie S_13
5
|
May 27, 2021
My grandmother can't do things on her own so the services are important. The caregiver that we have does a good job.
Gordon A_2
5
|
May 24, 2021
They help me out a lot. She makes me look forward to seeing her. She doesn't complain about the messes and cleans up to the best of her ability and it makes me happy. She does everything I want her to do and does her best to help me out when she can. Sometimes she goes out to the store when I need it. She has a good attitude.
Gerald M_4
5
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May 19, 2021
I do better with them here. They wash my clothes. They are pretty prompt. They come when they are supposed to and do what they are supposed to do.
Ann M_33
4
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April 28, 2021
The caregiver does the dishes. I do not know how they can be better, however I like the caregiver. She does anything I need without asking questions.
Anonymous_4722
5
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April 28, 2021
I like their reliability and general consistency of care. I like their responsiveness to scheduling and the supervision of aides.
Cheryl Y_1
5
|
April 20, 2021
It has definitely been a godsend for me because I had broken my hip which took a long time to start healing. She comes in and does everything for me! A few times my girl that comes to me couldn't make it because she was sick.
Janice B_6
5
|
April 7, 2021
I couldn't make it without her. The quality of people they hire is great.
Therese “Pat” C
5
|
April 7, 2021
They are attentive. I would tell a friend that they have a good manager that checks up on us.
David L_20
5
|
March 4, 2021
She does my food shopping. I think Kim, my homemaker, is a tremendous and a caring person.
Ruth D_13
4
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March 4, 2021
They help me with some of the work that I need done at the house. Lean, my caregiver arrives on time.
Elizabeth P_14
4
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February 12, 2021
She does everything for me. She cleans up around and helps clean my face for me. I like the person that I have. I get the same person and she is right on the ball. She knows what she is doing.
Joan M_25
5
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February 11, 2021
I live alone and I look forward to having her here. I like that they are always honest with me.
Eva C_1
5
|
February 3, 2021
She does what I have asked her to do which I appreciate. I like my caregiver. They do different projects that I ask them to do.
Laila T
5
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February 3, 2021
She helped me clean my bathroom. I like that they are on time and do good work.
Mary C_65
5
|
January 18, 2021
They get me where I need to go. I like that the agency handle me very well.
Margaret D_2
5
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January 7, 2021
I really enjoy the service that I get. It's exactly what I need done. I like that they have good caregivers. They are very courteous and punctual. She does what I need done.
Margaret W_8
5
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December 21, 2020
She helps me get to the store. They do what I tell them to do.
Virginia C_9
5
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December 19, 2020
I have the girl once a week for three hours, and she's a big help. Any help I've gotten has been excellent.
Thomas R_10
5
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December 10, 2020
The woman comes here once a week and she does a good job. She does a beautiful job and she has only taken one vacation.
Diane B_8
5
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December 5, 2020
They are always on top of things. They are very good, I like them. I would recommended them highly because they always come through for me and they send me good people. They always send me someone, even in the times of the epidemic now. They send me someone every week that does a decent job. Now they have someone for me who is more permanent and I like her. They tried for someone else but she had Covid. They try to accommodate me by getting me a permanent caregiver.
Richard A_14
5
|
November 30, 2020
They are friendly and they do things that I can't do myself. They are pleasant.
Jerzy C
5
|
November 7, 2020
The caregivers at Right at Home are so attentive to Jerzy's needs. The caregivers are really good with him, really care about him, and if they notice something, they let me know right away. I would recommend Right at Home because I like everything about them. Most of the people that work for them are top notch. The managers are excellent and listen to everything we have to say. I can't say enough about them. I have even recommended a friend to work for them.
Eleanor L_3
1
|
October 24, 2020
The reason is that I do not believe that they had proper safety protocols in place.
Provider Response
Anonymous_4168
3
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October 8, 2020
They could have made my life easier by providing caregivers that were trained well. I would have liked to see consistency in caregivers.
Noreen C
5
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October 8, 2020
They do everything for me. They are on time.
Provider Response
Louise M_2
4
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March 23, 2020
It provides companionship for my mother. We only used Right at Home for one hour and 15 minutes a week so we don't use them very much. They are very consistent which is good.
Judith O
5
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March 20, 2020
The cleaning is helpful because I have a bad back. They follow up with me all the time and I think that is wonderful.
Priscilla M_1
5
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March 19, 2020
The girl I have that comes twice a week makes my life much easier. I like that they are very easy to talk to.
Margaret W_3
5
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March 10, 2020
They do my laundry, wash floors, and things I can't do. They do all that they are supposed to and are on time.
Constance M_1
5
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March 5, 2020
They are very punctual. When they tell you they will be here at a certain time they are true to their word. They are very personable and the people that come know what they're doing. They are very knowledgeable. We were impressed with their professionalism.
Anonymous_3355
4
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February 26, 2020
They get my day started, which is very important to me. I am cleaned up which is all that I need. They could do the things that my son wants to get done. For example, he wants me to do shoulder exercises when I get up in the morning.
Ruth D_11
4
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February 25, 2020
They are very nice all the time. They do what I need to be done. They do a great job, and they are pleasant and well prepared. They are very nice.
Claudia R
5
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February 20, 2020
They do everything I ask of them and we have a good time and I need that because I live alone. The caregiver that they have given me is absolutely superb.
Margaret E_5
5
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February 11, 2020
They do all the kitchen stuff and mop the floor. All the caregivers that have come in are very caring and competent.
Tony B_1
5
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January 27, 2020
She liked them. I was happy with the services and grateful for everything they did.
David T_16
5
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January 22, 2020
She will do the laundry and clean dishes. The cleaning lady they gave me is wonderful. She makes me look bad because of how much she can get done.
Roslyn C
5
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January 10, 2020
They take care of whatever I need, and that's what is important. The services are convenient.
Norma G_2
5
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January 10, 2020
I feel like I can't get along without my caregiver. She comes in and takes over to get things done. I have severe arthritis, and she helps a lot. I have someone who cleans. I have someone starting on Monday that will do my food shopping, but I haven't seen him yet.
Sandra W_10
5
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December 20, 2019
They make my life easier by cleaning the bathroom and the floors. I would have the caregiver here every day if I could. I like that someone always comes. On the occasion that our caregiver can't come, they send a fill in. They are always on time.
Joan T
5
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December 19, 2019
Because of my arthritis, I have a hard time, so they send a homemaker to help me. I haven't had any problems. When I call, they are understanding with changes in dates.
Provider Response
Dorothy H_10
5
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December 11, 2019
Since I've gotten older, I've needed help, and they send people out to clean. They have been good with me, and if I need something, I get in touch with them, and they handle it. I do like Right at Home.
Provider Response
Ann-marie L
5
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December 11, 2019
My mother gets 24/7 care, so she couldn't have a life if she didn't have the care. They work hard to get to know my mother and find a good match for her.
Barbara S_21
4
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December 9, 2019
They could give me a ride to my doctor's. They could provide me with another couple of hours of service.
Beatrice E_1
5
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November 25, 2019
They just come every time. They are very reliable.
Vincent P
5
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November 21, 2019
They are very agreeable if I have to change times. I like the woman who stays with me when my wife goes out. She is my caretaker for the night.
Maureen U
4
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October 25, 2019
It gives me some time to run to the store and someone else for my father to interact with. They need to have consistent people come, instead of different people coming every time.
Constance W_1
4
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October 17, 2019
They would give me two showers. They were supposed to shower me from 9:30-10:30. They didn't come until a quarter till ten.
Denzil H
5
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October 17, 2019
It is just my caregiver, and the relationship they have with my husband, that makes it positive I would say that they should try to match the experience of the caregiver, and their knowledge and experience of the case, to their clients.
Joseph R
5
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October 15, 2019
They have helped by being able to get things that I need to get done, and knowing that he is taken care of. I like that they get right back to me if I have a question.
Provider Response
Carol L_10
5
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October 9, 2019
Having them help me with the cooking has made it easier on me. I like their service providers. I've been really lucky.
Michele S_3
5
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September 5, 2019
They have helped the most by having social interaction with him and by being there so he is not alone. I like the caregiver, and my father likes the caregiver.
Anonymous_2496
4
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September 5, 2019
My life is a lot better with their services. I can do a lot more with their help. I had a problem with the Life Alert, and I cancelled it because the guy would call me on a test, and I wouldn't even have time to answer him before he called the fire department.
Cheryl G_2
5
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September 5, 2019
I just have homemaking services, and it has been okay. They help the most when they do shopping for me because I have a hard time getting out. I like that they get back to me right away.
Irene W_1
5
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September 5, 2019
There's no way I can clean my bathroom or kitchen like they do. Once they come and know where everything is, I don't have to tell them what to do.
Estelle D
4
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August 22, 2019
It frees up the family and kids to be sure that their parents are being taken care of. I don't think they have enough people working for them, so when I want certain hours for the caretakers to come, it is limited.
Provider Response
Francisca F
5
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August 22, 2019
The agency came and did the work, and I didn't have to tell them what to do. The agency was very good with me and took good care of me.
Provider Response
Lorraine P
5
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August 22, 2019
They get the things done that I need, and they really seem to care about me. I'm not just another person to them. They're reliable. They're always on time and polite.
Provider Response
Loretta U_1
5
|
August 7, 2019
I am very pleased. They help me find ways to make it easier for me to reach things and get things out. They are always helping me. The caregiver today helped me with the cabinets. I can't reach high or low, so things have to be waist height. I like that they call me to let me know if someone is going to be late or isn't coming. They make sure that someone can cover for a caregiver that can't make it, or sometimes, they allow the caregiver to make up the shift at another time if possible.
Joanne T
5
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August 7, 2019
They made me able to go to work and relax and know that my mother was in good care. I liked the availability they gave me when I needed it.
Gloria S_1
5
|
July 29, 2019
They help me with anything. They clean my house, do the dishes, and cook me lunch. They are very sufficient and very good.
Susan O_3
5
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July 26, 2019
We have short visits, and they either give myself or one of my siblings the opportunity to get out of the house. They really do a good job of assigning a caregiver that fits well with my mother.
Ann B_5
5
|
July 6, 2019
They help because they don't cause pain in my life. They were very personal, and I like that.
Carol D_2
5
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June 25, 2019
They are sending a person who is responsible. I don't like the person coming to check up on the girl, but the caregiver girl is wonderful.
Shirley N_4
5
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June 8, 2019
They come in and help me with my showers. They send qualified caregivers who come on time.
Roy G
4
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May 24, 2019
They got me so many things here that I was not expecting. Right at Home takes care of me, and I am almost 100 percent sure they care for me like I am a family member.
William Q
5
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May 17, 2019
The majority of the people that come out are amazing. There are some people we don't invite back. I like that when I call the office, there is always someone there to talk to. They know my name now because of how I often I call. The other company I use doesn't have anybody on the office on the weekend.
Anonymous_1504
3
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May 7, 2019
They tell me they can't dust, and if I get down, I can't get up. I would have liked them to send me a book of all the things they can and cannot do. I am not gonna ask someone to do something they can't do. I understand they can't lift things, but they need to try harder. I have recommended them. My sister is in a situation, and her husband is in rehab. I told her about Right at Home, and recommend her. The caregiver is easy to talk to, but they have some rules that I am not to crazy about. That is how it is. They are good for me, but they need to be able to do more for my sister and others to use them.
Lindsay V
5
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April 23, 2019
They have been able to help her with things she can't normally do. The caretakers have been very helpful.
Carol G
5
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April 5, 2019
My caregiver is wonderful. She has changed my life drastically. The caregiver is fantastic and self-oriented.
Provider Response
Warren C
5
|
March 19, 2019
They come in, clean my house, and vacuum for me. They go to the store for me. They are kind, courteous, and they go out of their way to help you.
Provider Response
Joan B_3
4
|
March 13, 2019
They have given me this housekeeper. For as long as I have been with them, this is the first housekeeper that has been absolutely awesome. They could screen their individuals better.
Gail M_5
4
|
February 22, 2019
They are a lot of help in keeping the house clean for my father. I like that the caregivers they send are very kind.
Antoinette L
5
|
February 14, 2019
They help me get to my appointments and go grocery shopping. I'm in area that I can't walk so I need them. I found that the people working for them are generally excellent. I can't drive anymore and the caregivers are drivers for me.
Provider Response
Diane T_5
5
|
February 9, 2019
They help me to do the things that I can't do myself. They know their routine, so when they come they don't ask questions, they go right to work.
Alexander M
4
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January 14, 2019
They help the most by doing a lot of cleaning for me. I like that they come every Friday when I need them.
Provider Response
Michael P_2
4
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January 9, 2019
My mother-in-law really looks forward to her coming. She keeps my mother-in-law engaged in activities and conversation. They do well communicating and working with customers on scheduling.
Anonymous_945
4
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December 18, 2018
They could have a little bit more training. They always make sure someone is here for me.
Judy P_6
5
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December 5, 2018
They have helped mainly with errands like shopping and cleaning. The only problem I see is that the caregivers do not always speak English the best and it's hard for my parents to understand with the thick accents.
Shirley L_7
3
|
October 5, 2018
There are only there for 3 hours a week and so there is not enough time. They are right on the ball if I have a problem.
Joan S_15
5
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October 3, 2018
They are here when they are supposed to be here. They help me a lot. They listen to what I say to them. They try to help the best they can.
Marie O_1
5
|
October 3, 2018
I don't like getting my mother cleaned up and showered, so it's wonderful for me. It's good for my mom to have so many people to talk to. They are very honest. They call when they say they are going to call. There was a screw up with scheduling and they were very apologetic. One time, a caregiver hurt her back while taking care of my mother and they were honest with me and told me why she wasn't going to come back.
Herbert T
4
|
October 3, 2018
When I'm in pain, there's always someone there to help me out when I need a little help. They could try to keep just one person instead of different people coming. I would be more comfortable with one person.
Paula L_3
4
|
September 18, 2018
My caregiver helps vacuum and clean my floors, as well as changing the bed. They are really good and everything, but I keep getting a different caregiver practically every week. Every time I go over everything that needs to be done, it's time for the caregiver to leave. It takes up too much time when I have to interview the new people and re-explain everything to those who come over.
Kenneth H_2
5
|
September 18, 2018
They relieve a burden off of me. I like that they are nice.
Beverly L_1
2
|
September 18, 2018
It doesn't really impact my life. I'd like more consistency. They could be consistent.
Provider Response
Mary L_1
5
|
September 18, 2018
I wouldn't be able to leave my mother at home without their care. They are an excellent company!
Irene M_3
5
|
September 7, 2018
They have helped the most by being here all the time. I like how they let me know everything in advance. Some of them use their cell phones.
Mary C_9
5
|
August 20, 2018
They are a big help. I like the way they keep track of the services.
Mary L
4
|
August 3, 2018
It is just so she has someone to talk to. I am pretty comfortable with them, and I do like the girl who sat with my mom.
Provider Response
Therese W
5
|
July 24, 2018
I can't bend down anymore, and they help me keep my house in order and clean. They are efficient and here on time. They are nice caregivers.
Provider Response
Jean D
3
|
July 18, 2018
The services were very much needed. There was one lady who was outstanding. She was an organizer, and she became my best friend. If things were picked up more, that would be better, because my back and arms hurt and they don't work as well. Some of the girls were really great. They should have washed the floors and the bathroom floor. They should have helped me more with laundry because I have a bad back. They did help me with dishes and I was very thankful.
Provider Response
Paul F_4
5
|
July 4, 2018
I am physically handicapped so it takes away the stress of having to do things. If the right homemaker is with me, they are very good.
Provider Response
Lorraine T
4
|
June 20, 2018
She is very caring and good to me. She does what I expect her to do. I haven't had much interaction with them. They sent me a worker and I haven't had any conversation with them at all.
Provider Response
Paula M
5
|
June 20, 2018
They keep me off of my feet, which is good because I have MS. The caregivers are all well trained and they all do a good job. They are good at cleaning.
Provider Response
Patty C_2
5
|
May 25, 2018
She did her job. They have good communication skills.
Provider Response
Wilhelmina C
5
|
May 22, 2018
It's making it much easier for me because I can't get around that well. I have a walker. They're always prompt and come. The girls are courteous and nice.
Provider Response
Ethel C
4
|
May 18, 2018
It's been really good at times and really bad at times. Some of them don't have the ability to do what they're supposed to do, so I wish they didn't send them to me. Right now it's not that good, but it's been really good before.
Provider Response
Jane C
5
|
May 3, 2018
I am satisfied with them. They help me with my laundry, with cleaning, and with things I cannot do.
Kathleen D
5
|
May 3, 2018
They're very attentive in everything they do, and they're very businesslike. Without the service, I'd be tripping over everything because I can't do a lot.
Barbara S
5
|
April 27, 2018
When they come in and ask me what I want them to do for me. For example, they'll go grocery shopping, do my laundry, or vacuum for me. I had an operation a few months back and couldn't do a lot of things, so they helped me a lot in regards to that.
Provider Response
Abbie L
5
|
April 19, 2018
My grandmother is happy with them. They make it possible for her to stay in her home. It give us peace of mind, and she's happy that she is able to stay in her home.
Provider Response
Myrna J
5
|
April 19, 2018
I like the caregiver who comes to see me. She does everything I ask her. She doesn't make me nervous. I can lay down the whole time she's here.
Provider Response
Marilyn H
5
|
March 23, 2018
I have recommended them! Everything has been positive, from my caregivers to the office. The care really helps me. I am a person who doesn't usually let people help me, but I am comfortable with the caregiver and the office staff. I am doing much better than I ever could without them. They are fantastic. I can't say enough good about them.
Provider Response
Maria R
4
|
March 16, 2018
They are very accommodating with their times if I have a doctor appointment or something like that. They send me very nice staff, which is nice. I have had other companies that send caregivers who are just there for a paycheck, but these caregivers are just nice people.
Provider Response
Anthony P
4
|
March 16, 2018
They are reliable. It makes life better and they do homemaking services for me.
Beverly T
5
|
March 7, 2018
They do accommodate me if I don't like a certain worker. I've been through so many. It really helps since I'm blind. They do what I can't do.
Jeffrey S_3
5
|
March 5, 2018
The caregiver is very good with my son and is always here on time. It has been a relief for me because my loved one has dementia and needs a lot of help.
Roger O
5
|
January 5, 2018
Most of the caregivers are friendly and responsive to my needs. My apartment stays more together when I have Right at Home. If I don't feel physically able to get things done, they are able to work with me to get things done.
Provider Response
Edna C
5
|
January 5, 2018
They are reliable and are a great company. They allow for me to run errands and it's comforting to know she is taken care of.
Provider Response
Janet C
4
|
December 16, 2017
I would recommend Right at Home because most of the caregivers that are sent are okay. Right at Home makes life easier by doing what they are supposed to do when they come in.
Correanne C
5
|
December 8, 2017
For the last month or so, I couldn't be happier. I have this wonderful woman that comes. Her work is perfect, and she's just a great person. Everything is good. When you start something new it takes a while to become adjusted. For a few months, it was like I had somebody different every week. I was developing anxiety with a different stranger coming in every week. I have had this new one for two to three months, and she's fabulous. The managers at the office are very on top of things, polite, and considerate. They call to let me know exactly what is going on. When she leaves, I'm in heaven. My house is so clean! It's really improved things for me overall, physically, psychologically, and emotionally. It's given me energy to do new things instead of trying to just get by day to day. Every week I'm so afraid that it's going to stop. They're very steady, and it's been really perfect for me.
Kathleen M
3
|
December 8, 2017
I've had Right at Home's caregivers for several years now. I used to work for several years with another home care agency, and Right at Home does not match that agency's standards. The caregiver I have right now is really good, but it hasn't always been that way. She does my laundry, and she's very good at doing what needs to be done.
Lynn K
5
|
December 5, 2017
Right at Home provides congenial caregivers. The caregivers help Alice with light shopping and cleaning. The services from Right at Home allow my mom to still live alone.
Bill C
5
|
December 2, 2017
Right at Home is qualified and they know what they are doing. Right at Home makes my life better by making things simpler for me.
Louise B
5
|
November 14, 2017
I would refer others to Right at Home because the caregivers we have are excellent. Right at Home's services are provided by two male caregivers who have connected with my husband.
Mary C_2
4
|
November 3, 2017
Right at Home provides an efficient caregiver who is good at what they do. The services make my life better because it allows me to have time to read and do crossword puzzles.
Dianne H_3
5
|
November 3, 2017
I would tell them that Right at Home provides coverage for me, and they have good clientele that comes to the house. Right at Home made my life easier by giving me more free time, and security knowing that I have trained personnel on hand.
Anonymous_1067
5
|
October 24, 2017
I would recommend Right at Home because I like how they always make sure their shifts are covered. Right at Home has made my life easier because my loved one has lots of problems and they come in every day to help.
Anne E
5
|
October 19, 2017
Right at Home has excellent staff. The caregiver changes the bed which I can't do.
Anonymous_50
4
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October 11, 2017
Right at Home sometimes calls the day of to cancel. Right at Home has freed up my time.
Dina M
5
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October 11, 2017
I would recommend Right at Home because they're very easy to work with and are able to find a suitable person to work with my family member. The service has helped my family member with companionship.
John N_2
5
|
October 6, 2017
Right at Home takes care of my needs, and allows me to get out. Even though I cannot drive a car, I can go and get coffee with my caregiver, which is nice. Right at Home has allowed me to get to places even though I cannot drive a car.
Anonymous_1190
4
|
October 6, 2017
It depends on who the aide is, but Right at Home was very good to me. I depended on Right at Home. My loved one took a lot of care, and they were able to provide that care for them.
Bernadette S
4
|
September 27, 2017
I've been happy with the caregivers that Right at Home has given us. Right at Home's services are very gratifying. We had no one before, and now we have people to help us regularly.
Theodore C
5
|
September 23, 2017
I don't see many people, however, I do tell the people I see that Right at Home is a good company. My caregivers do all of my cleaning.
Clare S
4
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September 22, 2017
I have one caregiver from Right at Home who does the bathrooms and makes my bed. I have the same caregiver from Right at Home all the time. I do not like it when I get someone new to come because I have to train them.
Oscar B
4
|
August 12, 2017
Right at Home's caregivers are very compassionate. They work with their clients to try to understand their needs. The care is good, we just don't have much time with them.
Janis B
4
|
July 7, 2017
I would recommend the caregivers, but I would not recommenced the office staff. Right at Home has made my life easier because I can't go up and down stairs, and they have helped me tremendously.
Dorothy C_6
5
|
June 14, 2017
Right at Home is an efficient company that is enjoyable to have around. I couldn't get along without Right at Home because I can no longer shop for myself.
Jim and Terry W
5
|
June 6, 2017
Right at Home has done a marvelous job at picking their employees. The employees that don't meet the standards aren't there for very long. Everything that we want is taken care of by the services from Right at Home.
Jessica K_1
4
|
May 25, 2017
Right at Home is a great company that offers care-giving services. It is helpful to know that my mother is safe when I am not there.
Michael B_6
5
|
May 9, 2017
Other than the last young lady who came here, Right at Home was very good. The services helped me out immensely while my wife was still in the hospital.
Jeri C_2
4
|
April 18, 2017
Right at Home is everything that you would need and want in a company. They are very consistent and the caregivers are excellent. Having Right at Home allows me to keep up with my apartment because they clean everything.
Elaine F_3
5
|
April 13, 2017
Right at Home is a very good service and I enjoy seeing my caregivers come. It is good to have my Right at Home caregivers come because other than that, I am alone. When they come, I have someone to talk to.
Janet R_2
5
|
March 21, 2017
Right at Home's caregivers were very friendly, nice, and provided the services that they were supposed to provide. I only had someone come once every two weeks.
Michael C_6
5
|
March 17, 2017
Right at Home has good workers, and they have great people. Right at Home has made it so everything looks good, clean, and well take care of.
Tom C_3
3
|
March 7, 2017
Right at Home needs to have better scheduling and have caregivers available without having to send replacements. The caregivers need to have better training.
Rosalie F_1
5
|
February 24, 2017
I would tell them that Right at Home was fantastic. I have nothing bad to say. The caregiver took a load off of our shoulders every time he came. He was the best man.
Karen C_6
4
|
February 23, 2017
Right at Home sent good caregivers. It was a bit chancy sometimes when the schedule changed so frequently. The caregivers came in and showered Rita.
Lynn F_2
5
|
February 17, 2017
I would tell a friend that Right at Home has hired amazing caregivers. The services have helped the most with giving me help caring for the client.
Paula K_1
3
|
February 7, 2017
Right now, I'm very unhappy with what's going on with a particular caregiver from Right at Home. Right at Home can make life easier by firing the caregiver.
larry-05
3
|
February 18, 2016
mom has lewy body dementia and routine is important I found that that they change caregivers to often and times same the girls were good to my mother and she liked them
Cathy-Plymouth
5
|
April 7, 2015
My dad had been resistant to home companions in the past so I was very nervous how he would react to the Right at Home caregivers. They immediately put my worries to rest. They were very gentle and nonthreatening and were able to get my dad up in the morning and take him to his day program even when he didn't want to go. It meant a lot that the caregivers agreed to meet with me prior to their first visit to my dad and I liked reading the visit log the caretakers filled out each day.
ljaynes
5
|
October 19, 2014
Right-at-Home is the go-to-service if you need to get an elderly parent to a wedding! RAH was friendly, efficient, and caring. My 86 year old dad was brought from Southshore, MA to Southern NH to attend my son's wedding. The wheelchair van was driven by a wonderful personal care attendant. He was prompt, friendly, and respectful. I would highly recommend RAH for your family needs.
Karen. M.
5
|
October 12, 2014
I cannot thank you enough for the wonderful care your team brought to my aunt and I. I'm not sure I will remember all of their names, but they were all wonderful, and I hope you can pass along my appreciation for their support: Lu, Josie, Naomie, Ebby, Nancy (I'm missing the name of the first aid who spent the first night - 17 hours!!! But we shared and talked so much!) Thank you so much.
Farreach
5
|
September 20, 2014
September, 2014. Right At Home took care of our dear Nana for the last few weeks of her life. Their professionalism and caring support made us feel so much better during this difficult time. I highly recommend them.
kjripley
5
|
August 29, 2014
Right at Home provides care for my father who is 81 years old and has numerous health issues and limited mobility. Frank C., owner/CEO of Right at Home, is very responsive and strives to ensure that the patient gets the best and most suitable care possible. My dad has had outstanding caregivers (Bridget, Lucy, and Shawntia) who handle him with the care that they would their own father. They do an outstanding job with a very difficult situation.
Kate O
5
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April 18, 2014
It took a long time to convince my mother that we needed to get her a bit of help everyday but we are one month in to using Right at Home and we are all so happy with the service. Mom loves her caregiver--she is kind and so hard working! I highly recommend this company.
Mwilcox
4
|
April 7, 2014
I have enjoyed working with this provider for over a year now. It has helped our family a lot and taking a lot of the stress away by managing our parents day to day life. Ann O. has kept a very watchful eye on them and lets us know if one of them is not feeling well or had a fall. We appreciate there heads up approach. Thank you, Right at Home
Teri O.
5
|
March 10, 2014
I couldn't have asked for better care for my mother than Right at Home. The care provider was warm, compassionate, and extremely conscientious in attending to my mom. I highly recommend Right at Home to anyone struggling with caring for an aging parent.
Caring76260050
4
|
December 24, 2013
Before my husband passed away, I had in-home care for him from Right at Home. They're basically okay. We had them for a little more than a week. Once I hired them, they had somebody that day. There were four different caregivers but only one came at a time. They were assisting my husband with almost everything. They helped him dressed and bathed him. They're okay except for one of their caretakers. I found my husband asleep in his chair and this caretaker was asleep of all things in my husband's bed. I got very angry over that and I didn't pay for those hours. I was very disappointed with that person. However, the other three people were excellent. They had great attitude and they were very competent.
Provider Response
Right at Home South Shore takes great pride in the quality and competence of our caregivers. First, we begin the process of selecting less than 40% of the applicants that apply for employment. We seek candidates that not only have the skills and compassion to want to work with the elderly, but also, those candidates must have excellent communication skills because companionship and conversation is one of the most important benefits that we bring to our clients.
All of our caregivers complete a comprehensive orientation program and must pass a competency test before they are placed with a client. Each caregiver is closely supervised by a nurse to ensure that they are following the customized plan of care that is developed for each client's needs. We encourage constructive feedback from all of our clients about any complaints or observations noticed about one of our caregivers because we'll make sure our clients' care experience is just right.
not4u2bee
5
|
December 17, 2013
All the Right at Home staff have been fantastic in caring for my dad and moms care. They have been supportive and have adjusted their schedules to meet the needs of my parents. All have been friendly and have gone beyond our/my expectations.
Mike Sheehan
5
|
July 4, 2013
Right at Home/Rockland took care of my father before he passed, and they were spectacular. So was he, and he deserved their warm, compassionate, competent service. I cannot recommend them highly enough, as they allowed Dad to die peacefully, at home, and on his own terms, which was his, and our, wish.
David18
5
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March 20, 2013
Right at Home helped my family and I trough the many stages of elderly care. From just needing an extra hand around the house all the way to 24 hours hospile care. They have been excellent in selecting the right people for the job. I've recommend them to others who in turn have appreciated the services they provide.
Barbara17
5
|
February 26, 2013
Right At Home is and excellent company. Their caregivers are kind, helpful, and very nice people. You are never left without good care. The office staff are always helpful in every way.
D. Mauch
5
|
February 19, 2013
RAH has provided a continous level of superior, professional companionship service to our 82 year old Mother who is afflicted with several Alzheimers-related medical issues. Through 24/7 supervision, RAH thoughtfully selected and assembled a qualified team of caring companions and nurses who have demonstrated an extraordinary committment and compassion often in a challenging environment. Tasked with several responsibilities ranging from grocery shopping, to light house keeping, medical appointments, and personal assistance, RAH's caregivers have dramatically improved our Mother's overall socialization, disposition and well-being.
maryherrington
5
|
September 17, 2012
Michelle was amazing!! I needed someone to come in and be my "wife"....a housekeeper, a companion, a chef and a friend. She walked my dog, helped with laundry, cleaned my house, made me breakfast or lunch when asked. She truly helped my recovery because she lessened the stress.
JJBB71
5
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September 5, 2012
We started working with Right at Home about a month ago to provide services for my mother who has Alzheimer's and to provide support to my father (her primary caregiver) six days a week. So far we have had an excellent experience. The caregivers are supportive, caring people and have given my Dad a much deserved break as well as provide knowledgeable care for my Mom. I have also been impressed with the structures and processes put in place to insure that we get consistent, reliable care. Our relationship with Right at Home is still new but we couldn't be happier.
Susan9
5
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June 12, 2012
I would recommend Right at Home to anyone looking for a home caregiver. They were very professional and each person who helped along the way - from the owners to the nurse in charge of our care to the caregivers themselves, were kind and caring. My father was well-cared for each day.
SuziCarroll
5
|
February 28, 2012
Cannot say enough wonderful things about Right at Home. Right at home was originally hired just to help with medications for my 83 year old father as he was alone in his home in Massachusetts while his four daughters live in Florida. As anyone that has an elderly loved one that lives out of state knows..it's hard to worry from afar. It was a great relief to know that Right at Home was checking on him and keeping in touch with us in Florida. The nurse was trustworthy, caring, kind and just fantastic in every way. Right at Home spent much time on the phone with us to help choose and get him into a rehab facility after he was sick last year, which I always felt was above and beyond. Just recently I was up in Massachusetts with my father because he had developed an infection. My dad refused to go to the hospital and the nurse from Right at Home stayed with us for an extra 4 hours or so until we could finally get the help my father desperately needed at the hospital. Again above and beyond. The Right at Home nurse was like an angel during this stressful time. Five stars is not enough to rate how much Right at Home helped us with our dad.
lheineman
5
|
January 23, 2012
I am the son of a client of Right at Home South Shore, and wanted to report that my frail 91 year-old father (and his children) have had a very positive experience with this agency for more than three years. Right at Home has been very accommodating to my father's changing needs, both for different levels of care and for the number of hours of care he receives each week. My father has had some wonderful caregivers over the years who have gone above and beyond in providing care to him. In particular, it has been extremely helpful that Right at Home caregivers have been able to drive my father to shopping, medical appointments, and other activities. Especially on the South Shore, where transportation for elderly and disabled people can be very difficult (if not completely non-existent), this more than anything else has allowed my father to stay in his home and maintain the best quality of life possible. In response to the poster who reported that some of Right at Home's caregivers did not speak English, that has never been my experience in the many years we have used the agency. Finally, I have been very impressed with Right at Home's careful attention to my father's medications. Like many older people, my father has a bewildering number and variety of medications, many of which change in dosage levels on a regular basis. I am often confused by exactly how much he is taking of a particular medication at any point in time, especially since each medication has more than one name. With a well-trained Right at Home RN filling my father's pill organizer once a week, and staying on top of the frequent dosage changes by being in contact with his physician, this is one aspect of my father's health that I no longer worry about. This has been a great relief.
ten happy children
5
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January 4, 2012
As many children of elderly parents have experienced, our parents were always very independent, strong and healthy, and they wanted to stay that way. However, as the years passed and dimentia took hold of our father, we could see that he required more help than our mother was physically and emotionally capable of providing on a long-term, daily basis. We tried to patch the day to day needs together with siblings dropping by to help, but with work and families of our own, it just became too difficult. This is when we were blessed to have several people recommend Right At Home out of Rockland, Mass. This company has been an such an amazing help to our parents and our entire family. Our mother at first was very reluctant to accept that she needed outside help and only permitted us to start with someone to come in 2 mornings per week. In just a few short months, my mother requested that we ask to have the caregiver from Right at Home come three, then four, then five days per week, as our father's dimentia worsened. Our parents and our entire family grew to trust and love this caregiver, who has become an indispensible companion working tirelessly to provide a high level of in-home care. She is ALWAYS punctual, runs errands, brings our parents to appointments if we can't, keeps the house neat and clean, cooks wonderful and healthy meals, keeps our father on a consistent schedule, and most importantly, shows compassion, provides wonderful companionship and conversation, taking an interest in our parents' lives and their happiness and well-being. Especially for our Mom, who has mobility issues, and for whom many tasks and hobbies have been put aside to care for our Dad, it warms our hearts to see the Right at Home Caregiver asking our Mom what she wants to accomplish this week, and then helping her to execute the project our task, whether it is sending out holiday cards, wrapping birthday gifts for grandchildren, or carving out time to do her geneology research. Over time, as our father's dimentia has brought on further decline, we now have overnight care through Right at Home as well. Every caregiver who comes for the overnight shift is punctual, professional, ENGLISH- SPEAKING, caring, consistent and very capable to handle the nightly routine. Our mother can now get a prper night's rest without the worry of our father getting up during the night, wandering or falling down. The overnight caregivers help our Dad get changed and ready for bed, help them both to the bathroom during the night and set them up for the day before leaving the next morning. We can not emphasize enough how pleased we have been, and what a sense of relief we feel to know that our parents are being so well-cared for while staying in the home that they love. We would recommend Right-at-Home to anyone in the area who is considering in-home care for any reason or for any length of time. The management is extremely responsive, professional and caring and the emphasis that they place in the screening and education of their caregivers really shows. We know that our parents are safer and more rested with the help of Right at Home, and we, their children are much more at ease knowing that compassionate and professional caregivers are taking such wonderful care of our Mom and Dad.
mrc
5
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January 4, 2012
I give the highest recommendation to this company. My 94 year old mother recently returned to her independent living residence following a severe case of pneumonia and several weeks at a rehab hospital. She was extremely weak,depressed and suffering severe anxiety. She could never have continued to live independently without the support of Right at Home for about a month. A Right of Home manager/nurse met us at the hospital to develop the plan, consulted with the social worker, called us to confirm the arrangements prior to start-up, and personally introduced each aid who would be providing service. All details of service were implemented as planned. Service quality was very high. All staff workers were US citizens who spoke English as a first language. They all developed close relationships with my mother. Gradually, we were able to taper down the services (which started as almost 24/7) as my mother regained her independent living skills.
dermpath11
5
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January 3, 2012
Hello, I am a Health Care Proxy, Power of Attorney to an elderly gentleman who I have know for over 30 years. He is like a member of my family. After "Ray" had a bad fall at the assisted living facility, I wanted Ray to have round-the-clock caregiving assistance, since he was at a high risk of having another fall. I have been very impressed with the Right at Home owners, as well as with the caregivers they have sent to assist Ray. The caregivers provide very detailed documentation in the daily notebook, so I can see at a glance how the shifts have been going. It is really a plus that the owner's wife is a nurse. She is very caring and very knowledgable about Ray's condition. My needs were very much in the respite category this time, however, I would like to continue using the RIght at Home Services for transporting Ray to doctor's appointments, etc. I would highly recommend Right at Home! It really will give you peace of mind, knowing that your loved one is receiving the best individualized care! Take good care, Wendy
satisfied client
5
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December 28, 2011
My mother is a current client of Right at Home in Rockland. When my family and I decided earlier this year that she needed more assistance than we could provide, I explored assisted living, adult day centers and in home care to find the right solution for her. After a number of conversations with the owners of Right at Home regarding my mother's care and checking their references, we decided that keeping my mother at home with Right at Home was the best thing for her. We have 5 caregivers helping my mother throughout the week, and all of them have been wonderful. When selecting caregivers I do think it's important that they can communicate effectively with the client, and the caregivers we have all speak English perfectly. More importantly the caregivers proactively communicate about my mother's needs. If they notice something might have changed for her, they'll call me or the owners of the agency with what they've noticed so that we can address anything that needs to be addressed. Caring for someone with Alzheimer's disease is not easy, and I've been so impressed with the sensitivity and creativity displayed by our caregivers. They clearly think about what would be fun for her and then plan some activities before they come to her house. They have my mother doing crafts, playing board games and baking with them. They've also greatly improved her diet, and they keep her engaged and participating in the daily activities of life"”they shop and cook together as well as doing the basic home chores. She is much healthier and happier since we've put the home care in place. I have not had any issues with the bills that we've received"”they're accurate and easy to follow. I believe that "offended" might have the agency confused with another one. My strongest endorsement comes directly from my mother when she says that there's not one of the caregivers she would trade. We're happy to have my mother at home with high quality care.
CharlesH
5
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December 27, 2011
My mom Ellen can't say enough about Right at Home. The caregivers they send out are wonderful. They are always so attentive to her every need. Not only have I and my sister seen a great change in my mom's appearance but she all over attitude is wonderful. We really didn't think she would be so inviting of a stranger into her home. (At first she wasn't). We started with just two days a week now we are up to five. My mom thinks of her caregiver Sally as a God send. Sally is like a part of our family. She traveled with my mom to my sister's house out of town. That was the best; we were all together again. We haven't done that in years. I just want to let you know that Right at Home is the best. Sincerely Charles Holmes & Family.
What you can do with Caring
Services and Amenities of Right at Home South Shore in Rockland, Massachusetts
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Fitness & Wellness Programs
- Fitness Opportunities
Licensing & Inspections
- Background Checks
- Staff Drug Screening
Bonds & Insurance
- Is Bonded and Insured
Health Services
- Companion Care
Staff Training & Qualifications
- Staff Driving Record Check
- Reference Checks
Companionship & Escort Assistance
- Companionship Services
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Transportation & Shopping
- Transportation Services for General Shopping
About Right at Home South Shore in Rockland, Massachusetts
Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.Custom Care PlanWe know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.Caregiver Training and Care Supervision When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
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