Family & Nursing Care, Inc. Silver Spring, MD

RB9321

We have been using Family & Nursing Care, Inc. Silver Spring, MD since my mother-in-law got out of rehab. For the most part, they have been really helpful. They're incredibly expensive. It's like $29 an hour, and when you're paying for 24 hours of care, it gets expensive really fast. There's a rotating set of people, but they do 12-hour shifts to have fewer people walking in and out. They do like 8 a.m. to 8 p.m. and 8 p.m. to 8 a.m. They're helping my mother-in-law dress, bathe, and shower. They're also taking her to go down to meals, three meals a day, when she will agree to it. They are trying to get her to activities, too. They often will take her down to the library. Most of them have listened to some of our extra directions, so for the most part, they were pretty good.

Deborrific

We have been using Family & Nursing Care for years now, for my dad who has dementia. We could not be more thrilled with the care; ALL of the caregivers have been fantastic. They not only do all the things we hoped they would do, but they go above and beyond. Our dad is thriving from the positive human interaction, and seems so happy. They are also both happy to communicate with my brother and me on a regular basis, which we so appreciate. Not only are the caregivers wonderful, but the whole process has been such a positive experience. It seems like everyone who works at FNC is fantastic. We are so grateful for Family & Nursing Care!

Son of an amazing father

Organization was very responsive. We had 24-hour care and our regular caregivers were usually outstanding. When there was someone who wasn't a match for my father or who just wasn't up to our standards, we could always request (and get) a change. Our caregivers became family. My only concerns were that it was expensive (but Dad was certainly worth it as was our peace-of-mind) and I don't think the expense trickled down sufficiently to our caregivers.

ceo h

Caregivers fail to show up, without any notice. Why am I paying exorbitant prices when I have to care for my own parent This place is awful. At least call me, you are supposed to be managing your employees.

AB100

Family and Nursing Care is fantastic. Their administrative, nursing and home care aides are responsive, caring, consistently professional, and competent. I was referred to the agency by hospice when my father was at end of life in August, and currently they are providing 24 hour care for my elderly mother. Caregivers are warm and well-trained and responsible. They’re backed up by nurses and schedulers who help me coordinate changes as my mom’s condition changes and, importantly, support their aides. They work hard to provide consistency, which is so important for both my mom and me. And I am NEVER worried that my mom is not receiving high quality care. I cannot recommend them highly enough.

Karen

We currently have Family & Nursing Care, Inc. for my father. They help him with showering, getting his breakfast and lunch, help him with dressing, and provide companionship. The caregiver I have now is very good, very caring, very responsible, and responsive. They have a hotline you can call any time, and somebody will get back to you. I'm absolutely satisfied with them.