Right at Home Forest Hill, MD

Offers Home Care

39 Reviews
Call (443) 234-0849
Right at Home Forest Hill, MD (443) 234-0849
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Reviews of Right at Home Forest Hill, MD

39 Reviews Write a review

Home Care Reviews for Right at Home Forest Hill, MD

December 21, 2020

By Judy P_16

I am a current client of this provider

They could have a plan for the caregivers because sometimes they tend to just come in and watch a movie. I like that they have available caregivers.

December 11, 2020

By Robert W_24

I am a past client of this provider

They were very helpful. They provided a series of aides to give help throughout the day. They tried to work with me to provide aides as I needed them. They were quite responsive.

November 10, 2020

By Norma L_4

I am a current client of this provider

I could be better organized to plan their time here more efficiently. They are perfectly on time when they are supposed to arrive.

October 28, 2020

By Jane C_8

I am a current client of this provider

They have been very good. In the beginning I had trouble with getting out of bed and everything, but I have gotten better. I think that was the hardest. They have a lot of trouble with getting the people to come here.

October 27, 2020

By Phil J

I am a current client of this provider

I feel it makes life easier. I like that they will engage with my husband; he doesn't talk a lot, so it can be hard to do. I like that they are professional and hard-working.

October 22, 2020

By Leah H_3

I am a past client of this provider

It made it so I didn't need to be, I could spend time with my daughter. Their service prior to coming out was good, they were timely in coming and scheduling us.

October 08, 2020

By Deborah W_7

I am a past client of this provider

If they weren't sure, they should have called me to make sure. We had problems with a nurse not showing up on time. When it was originally set up, I told them that we had to have seven days a week, 24/7, and I had coverage for 20 hours, so I needed them to do four hours a day. The first day that I needed them, they hadn't scheduled a nurse. It was just one thing after another. As it went on, their services got better.

Provider Response

First, I want to offer my sympathies with Mr. Simms passing and we hope you and the family are finding strength each to cope with your loss. Regarding your experience with Right at Home, I want to apologize with the concerns you raised and to let you know that Right at Home always strives to exceed our client's expectations. Our office makes it a priority to make all client experiences with Right at Home to be a positive one and our reputation is my main focal point. Don Orlando, President

October 08, 2020

By William K_9

I am a current client of this provider

They take care of my wife and get her in and out of bed. I like that they will do one hour at a time for us.

March 13, 2020

By Maureen G_1

I am a past client of this provider

It helped with day to day things that I didn't have to do. I liked the caregiver, she was nice and they were very responsive.

March 13, 2020

By Bernadita S

I am a current client of this provider

The most helpful thing is them taking her to the store. I like that they are flexible as far as the hours needed.

March 11, 2020

By Al & Jane B

I am a current client of this provider

I just like having their presence. They have personal feelings. Everyone seems very friendly.

March 06, 2020

By Anonymous_3566

I am a current client of this provider

It gives me a peace of mind while we are at work. They follow up. They come out to check on my mom. I like the flexibility of the time.

February 19, 2020

By Phil D_1

I am a past client of this provider

What we asked for we got taken care of, and it was done very well. The first thing is that I like how I could get any amount of hours that I wanted, there was no minimum amount. Their price range I thought was excellent, and dealing with everybody was great.

February 12, 2020

By Timothy S_1

I am a current client of this provider

They have helped provide a level of comfort. I like their flexibility with the scheduling.

February 10, 2020

By Barbara W_18

I am a past client of this provider

They made my life easier because it gave me some free time. I liked that they were kind, caring, and they listened.

January 14, 2020

By Anonymous_3053

I am a current client of this provider

When we were having trouble with finding an aide, like when there was one aide left and we wanted a new person, they found the right fit, after a couple tries, for my mother. They could just do more updates, like monthly or every other month.

December 18, 2019

By Russell P_1

I am a current client of this provider

They just provide companionship for him. It is not a daily interaction. It is monthly when they do activities out in the community. They go with him to the movies. They assist him with his wheelchair. They come quarterly to do an assessment and see how the care is going. They provide companionship.

December 16, 2019

By Anonymous_3030

I am a current client of this provider

They help the most in providing personal care for my father such as personal hygiene and changing diapers. It was hard at first because there was so many different caregivers that were coming through.

December 10, 2019

By Lester and Patricia F

I am a current client of this provider

I would not be able to do without her. I have had several caregivers come, and there was one that I did not like, and they did not send her back, and I was grateful for that. She could not take directions and did not fit in. I have had some very good people. The one now is excellent. I like her very much, and she does a good job.

November 19, 2019

By Edith N

I am a current client of this provider

My loved one can't do too much or get out of bed. He is more calm, so that has been helpful. They are doing an excellent job and that's what I need. My loved one has been well cared for.

November 13, 2019

By Mark M_12

I am a current client of this provider

They have been excellent all the way around, and they are very attentive to his needs. They are very attentive and great people to work with.

October 24, 2019

By Joanne O

I am a current client of this provider

They help me with everything such a bathing and cooking, and they are just there to do everything. They are very caring and very careful in how they help me. They don't push me, but they encourage me.

October 08, 2019

By Lisa H_5

I am a current client of this provider

They have helped the most by giving me some time off and a sense of everything is going to be good while I am away. When something comes up the office doesn't communicate quick enough.

October 08, 2019

By Barbara B_18

I am a current client of this provider

It gives me a lot more freedom because I am the oldest adult daughter and POA, and it gives me a break from what I was doing for 8 years. The caregivers are a good fit, and we are able to have the same caregiver.

September 05, 2019

By Clara G_1

I am a current client of this provider

Flexibility is very important to me, and they have been able to uphold that to me. I like that they are flexible with their days and times.

September 05, 2019

By Marsha M_3

I am a current client of this provider

It's been good. They've been a big help. They help by being here and getting things done. Their scheduling needs improvement. We've had to call because people didn't show up on time.

September 05, 2019

By Edwin J

I am a current client of this provider

They keep Ed occupied, which is what counts. The person that comes is fine.

May 29, 2019

By RA

I am a past client of this provider

I had Right at Home Forest Hill after an operation and they were fine. They did some laundry and made me lunch. I had three different caregivers to provide me companionship more than anything because I didn't really need them, but my son insisted. The billing was easy.

November 19, 2014

By Tina and JR

I am a past client of this provider

We used Right at Home (BelAir) to care for our Mom for an entire year and we could not be more pleased and satisfied with the care giving staff, the office staff and office nurse. Most important was our care giver because our Mom was diagnosed with Alzheimer's and needed care and guidance for just about everything. By having such a loyal care giver it gave us the peace of mind when we could not be there. The communication between us and the care giver was always up to date and this sure did help our situation with our Moms daily life. It is very hard to leave your loved ones needs in someone else's hands, but with the Right at Home staff we had no worries.

March 31, 2014

By D. Bess

I am a current client of this provider

No work issues - or complaints from John.

March 31, 2014

By Caring80765450

I am a current client of this provider

Right at Home is the second agency that I am using right now, and I am not happy with them. In the beginning they seemed to be all right, but they charged a lot. They are giving me a bad time with the amount. The girl who came to interview me said that I could have two or three hours for $18, but they are charging me $25 per hour. The first girl who came in didn’t do anything, but just sat for one hour and I had to pay for her, but right now I have a very nice girl who comes. She is pretty good, and she takes me to my doctor, and I am rating her a 5. Overall, I really don’t like their system because they overcharge me. I'm tired of them of trying them to charge me all of this money.

Provider Response

We value the relationship with our clients we serve in the Forest Hill and surrounding vicinities. If a client is ever disgruntled with a price quotation for care services, or the type of care received from a caregiver, we encourage our clients to bring these issues to our immediate attention. We’ll work with our clients to make sure everything is just right. Right at Home Forest Hill, MD is your trusted friend in home care.

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About Right at Home Forest Hill, MD

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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