Home Care Assistance - Bethesda, MD Bethesda, MD

Tom B

They will take my wife where she needs to go because I cannot drive anymore. They will do whatever I need them to do for me.

Audrey H

It enables her to stay at home instead of being institutionalized. They do a pretty good job. They adapt well to my changing circumstances. I am generally pleased. They are able to adapt to changing situations. They are reliable.

Sherrie C

Certain people the company has that take care of her do a phenomenal job and it makes it easier for us. I think they could have better communication with the office. Whenever they have issues where somebody doesn't show up for work, my mother is home alone until they get someone over to her.

Dr. A

It's very helpful. Without them, I would have to do a lot more for my mother. Whenever there is somebody that needs to be given a day off, it is often difficult to find replacement people who can drive. Sometimes they can't provide someone with a driver's license.

William "_6

They have made things easier with the care they give to my mom. I like that I can always speak to the person that I have. They are a comfort and do what they have to do.

Anonymous_1775

He has to be watched every minute. He requires a lot of attention, and they give it to him. I like that they are reliable.

Mary A

She has gone to the store with me to get groceries. She will go to the doctor with me. They always have someone come out and help me.

Anne R_4

The agency has showed up. They have been very flexible with time and making changes as necessary. They take really good care of my mom. I have already recommended them to a friend. The people are great, super dependable, and the care that my mother has received is stellar.

Mary B_54

Most of the people I've had have been from this area, so that makes a difference. They are based near me and I don't have any problems getting someone through them.

Ruth M_2

They are here to do what I can't do, and it helps me get through each day. They're here for you when you need them.

Tom B

They could have more daily activities. They are reliable.

Anonymous

My loved one is a dementia patient. For me, it gives me time to go out and do stuff on the weekend. I like the caregiver they send out.

Anonymous

Sometimes it's not easy to care for my loved ones. They are helpful directly to my loved ones because the aide gives my them their day. They could maybe have a little bit better communication with me regarding my loved ones or when there is a change in the aide so when I call over, I won't be surprised.

Lawrence K

They allow me to do things that I can't do for myself, like bathing. I only have two hours with them. I would like more like three than two hours with them.

Patricia Z

They are convenient and all the caregivers are certified. There are times that I've had to call at the last minute and the CNA wasn't able to stay, so we found someone else who fit our criteria. Home Care Assistance employs trustworthy people.

Marion D

All the people they've sent are reliable, professional, and caring. I think their training program is quite good. My husband has Parkinson's and is prone to falls so someone has to be with him all the time.

William A

They have reliable people. They have certainly helped a lot. When they started the first week or two, they assume that's as much as I want done. Sometimes things pop up that seem to be extra to them.

Theresa A

They are very caring, they are on time most of the time, I can count on them, and they call me when they aren't coming. They are doing the best that they can do. I don't have to do things myself and I am not able to do everything that I used to do.

Matt A

There was one instance that was very upsetting. Our caver giver thought they knew better than me when I was in the shower. We had a shouting match. They have helped keep my husband clean and functioning.

Sally D_2

I think they have grown too fast without staffing adequately. Their schedulers are overwhelmed, and the aides are not well-screened. The fact that there is someone there to help my mom with what she needs done is so helpful.

Jean S

Home Care Assistance does what I want, not what they want, and they are completely honest. I can go out and do things with the caregiver. I am not afraid to fall when I go out because the caregiver is there to catch me.

Harlow P

They could provide some English speaking caregivers. Most of the people struggle with the language. I have to shout for them to understand. Most of the caregivers would just sit and watch me and that did not help me.

Rose M

Home Care Assistance was relatively okay, but I can't make a comparison between other agencies. The services of Home Care Assistance provided me with help to get the grocery store.

Joy D

Home Care Assistance's personnel has been quite satisfactory. The services from Home Care Assistance have supported me in my daily life.

James M

Home Care Assistance's caregiver is wonderful. She is experienced, gentle, and follows instructions. I can do other things while Home Care Assistance is caring for my husband.

Mandell P

At this point in time, I would not recommend Home Care Assistance. We have been unhappy with them because we haven't had consistency with caregivers. The agency we were with previously left us a form telling us what they had done and what needs to be taken care of. Home Care Assistance doesn't do this, and to my knowledge they have not left any record of the care they have provided. We have only had Home Care Assistance for a month and I don't know what care has been provided because they leave no record of what is done. I have been terribly disappointed with Home Care Assistance because they are not providing the same quality services we previously received.

Johnetta K

The Home Care Assistance office is great and Home Care Assistance is great at getting caregivers out to our home to care for my mother. When the Home Care Assistance caregiver is here, I can go and work or be out in town doing the things I need to do.

Mary M_30

Home Care Assistance provides good care. The services from Home Care Assistance have helped make each day work for us considering what we are trying to accomplish.

Fred P_3

Home Care Assistance has very nice people and the caregiver did a very good job. The caregivers were very helpful because they did most anything I asked.

Lyle M_1

Home Care Assistance is very dependable. I have never been left hanging. They work with you and are flexible. Home Care Assistance makes it easier for me to work and have someone take care of my mother.

Jim G_4

Home Care Assistance has well-trained caregivers who are very reliable. If not for Home Care Assistance, my loved one would be in a nursing home.

Amy L_1

I would tell someone that everyone who came from Home Care Assistance was really responsive to what we needed and they tailored the care to us. My dad was pretty functional when we started the care with Home Care Assistance so we didn't need much.

Craig S

I would not recommend Home Care Assistance because the caregiver was late everyday and very strange. The services could have helped us more if the caregiver was interactive, proactive and engaged. She just sat in a chair.

Brian A_1

First and foremost, my caregiver is excellent! Home Care Assistance totally seems to have its act together! They provide all the best services while being responsive and accommodating. They help you to make a game plan for your needs in general. I really couldn't get through the day without the kind of support that Home Care Assistance is giving me! Whether it's medical related or transportation needs, they are there.

Brian A_2

I would refer Home Care Assistance to others because they've been responsive, and the caregiver was very attentive and nice. They got along well with the patient. The services with Home Care Assistance could have provided longer hours, but the cost would have been too high.

Tracee C

Home Care Assistance is excellent because of the feedback they give me, their professionalism, and their caring attitude. Home Care Assistance has made life easier by providing last minute coverage for my mom, which was amazing.

John B_8

In the beginning, some caregivers were neglecting and inexperienced. The current caregiver that we have is excellent. In the past, caregivers didn't show up to work or call the office. On the weekends, it was very hard to find a replacement. Now to avoid problems, we use Home Care Assistance and another company for the care of my loved one. My loved one is very limited in her mobility so the caregivers dress her and feed her. They are good at getting her to eat. If there's a medical problem, they know to call the right people.

Anonymous_383

Home Care Assistance is pretty reliable. Home Care Assistance could have variability in their hours. That may be helpful if I need more help one day than the other.

Johnetta K_1

Home Care Assistance is very good about supplying caregivers, and if one can't make it they are very good about finding a substitute. They monitor their caregivers to make sure they are doing what they are supposed to do. The caregivers come take care of my mom so I can go to work and not worry about my mom too much. I know that she is getting fed and getting her medicine.

Melvin S_1

Home Care Assistance screens their help carefully. The services give me security and comfort knowing that my husband is taken care of.

Arthur O

I have between able to find the right person for the stage of care and for the needed amount of time through Home Care Assistance. The caregiver can handle small needs and projects. The service enables me to have my own time four hours a week.

Lesie G

Home Care Assistance has been helpful and I can get the help when I need it. Home Care Assistance provide a comfort of being there to help.

Katie W

Home Care Assistance is working out so well. Home Care Assistance has been able to make my life easier by being there for me because I'm so scared that I'm going to fall.

Ellen M_2

I would tell someone that Home Care Assistance is very good with people who are impaired. Home Care Assistance can make my life easier by doing what I ask them to do.

Patty K

I would recommend Home Care Assistance to others because the caretakers have been great. We have round-the-clock care, but we are having problems with the agency providing the right paperwork to the insurance agency so that I can be reimbursed. I love the caretakers, but it's the billing that is not working right now, and it may even be the insurance's fault. Home Care Assistance takes away some of the pressure of taking care of my parents.

Heather R_1

I like the caregiver that Home Care Assistance has sent my dad. She is very good. I am able to go about my life knowing that someone is caring for my father thanks to Home Care Assistance. He doesn't have to feel dependent on me.

Michelle M_7

Home Care Assistance has provided a responsible, compassionate, and trustworthy caregiver. Home Care Assistance provides quality care and good communication.

Miriam M_3

The intake from Home Care Assistance was excellent. The people were very friendly and thorough. They put forth effort to get the schedule that I needed. They were efficient. I couldn't have functioned without Home Care Assistance.

Nancy Moore

Home Care Assistance has a wonderful team of RNs who assess their clients and provide caring and individualized attention to each family, helping to match the right caregiver to each case. Their response time is excellent, their supervision and oversight of cases is excellent and their commitment to quality is outstanding. Their caregivers have been of high quality, well trained, responsible and pleasant to work with.

S Sexton

I have referred my patients to Home Care Assistance when they have needed additional help at home. Home Care Assistance has been extremely responsive to my patients needs and I wouldn't hesitate to recommend them to others.

Skveltri

I have had a very good experience working with this company. I feel very comfortable in discussing any problems ( which have been very few) I might have and they address them very quickly. I have been very pleased with the aides they have sent. They are professional and compassionate with my clients. The nursing supervisory staff has gone above and beyond their duties to help me in an emergency. I would highly recommend this group for their services.

Pranav

We had a very good experience with using Home Care Assistance. They are very professional and prompt in responding to our questions/ requests. The two caretakers were also very easy to deal with the made our recovery easy. One of the best things about using this service is that you don't have to go through the hassle of screening caretakers as this company does it in advance.

Gainesville sister

Not once did HCA not provide a caregiver to my sister even if the original caregiver called in sick. The staff were consistently professional and responsive to my sister's needs.

Miss Monica E,

We were thrilled that Home Care Assistance was able to help get Patricia into our parents home to work with mom and our lives. From the start Crystal arranged for us to interview three caregivers who were great with memory care patients - and on short notice! My brothers and I were so grateful for the follow-up, ideas,on how to handle mom, home visits and of course our caregiver Patricia. We could not have done without them so when we realized dad needed help we called them again! We have also recommend them to friends and family who need dedicated caregivers. Thank you Home Care Assistance!!!!

Marshall Hughes

We are totally pleased. Everything has been handled professionally and throughly.