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(844) 674-3623

Always Best Care of Lexington

2134 Nicholasville Rd., Suite 19, Lexington, KY 40503

Community Reviews and Comparisions

Verified Partner

4.7

(13 reviews)

Care Offered: Home Care
Always Best Care of Lexington
Always Best Care of Lexington
Always Best Care of Lexington
Always Best Care of Lexington
Always Best Care of Lexington

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About Always Best Care of Lexington in Lexington, Kentucky

Since 1996, the compassionate caregivers from Always Best Care have helped thousands of families with non-medical in-home care needs. We provide free consultations and are dedicated to exceeding your expectations. Always Best Care of Greater Lexington is owned and operated by Sarah Diener and Phillip Morgan.

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Reviews of Always Best Care of Lexington in Lexington, Kentucky

4.7

(13 reviews)

    SoontobeMiMi

    5

    March 5, 2026

    I am a current client of this provider

    They are reliable. That doesn’t sound like much but it is high praise as I really needed reliable service. I had had surgery and I carry oxygen. Due to the surgery, I needed to get to many follow-up appointments on time. At one time I had 4 Doctor appointments in one week. I also carry oxygen and I needed help managing that equipment so I could get into and out of the car easily. They also walked me to the Doctor’s office and stayed with me to make sure I was ok. . I turned to them when a Doctor could see me earlier than expected and I needed a last minute ride to her office. They also helped me do very small tasks around my apartment that just helped me feel comfortable. I would recommend their services.

    Jason Gabbard

    5

    January 17, 2025

    I am a current client of this provider

    Always Best Care has been wonderful to work with during my parents' health issues. Their senior management works very hard to match their care givers with their clients and spends time to make sure things get off to a great start. The first impressions are outstanding and the care my parents have received is First Class.

    jellen

    5

    August 27, 2023

    I am a current client of this provider

    Our caregiver has been a perfect match and an angel. The support and service has been reliable and provides peace of mind for us.

    Provider Response

    Thank you so much for your kind review! We appreciate you taking the time to help us reach more families by posting about your experience.

    Dean P

    5

    November 9, 2021

    I am a past client of this provider

    I was very pleased with the conscientious service provided by Always Best Care and the excellent care provided to my father by its caregivers. The company was flexible and responsive to our rapidly changing needs. The caregivers showed genuine compassion and concern for my father in addition to providing excellent care. We have had to move my father to skilled nursing now due to his condition, but Always Best Care was essential in helping us through the transition. I highly recommend Always Best Care.

    Provider Response

    Dean, the ABC Caregivers loved providing care to your father. Your dad was such a sweet and gentle man. The life stories and adventures that he share were fascinating and at times very funny. It was an honor and privilege to provide care for him.

    Sware2

    5

    October 15, 2021

    I am a current client of this provider

    Always Best Care has done an excellent job providing care for our family. The caregivers are well trained and do a wonderful job. This company makes sure the shifts are covered and that we are comfortable with the caregivers. They are responsive to requests and have gone above and beyond when needed!

    Provider Response

    Thank you Mrs. W. for the kind review. Our team loves caring for your mom.

    Susan Speckert

    5

    January 29, 2021

    I am a current client of this provider

    My mother is a client of Always Best Care. I cannot say enough about the outstanding care she is receiving. It has been a game changer. Her caregiver provides exactly the type of help, support and companionship my mom needs. Her quality of life has improved dramatically. The entire team is responsive, compassionate and total professionals. So grateful!

    Provider Response

    Thank you Susan for the kind review. Our caregivers love working with your mother!

    Lori S_17

    3

    January 8, 2021

    I am a past client of this provider

    It made it harder for me to get anything done because I always had to teach them what to do. I would like them to pay their employees better so that the caregivers can be more consistent.

    Provider Response

    Lori, thank you for your feedback. The Pandemic has made it harder to provide consistent caregivers but we will continue to work hard to find a great client / caregiver match.

    Susan B_38

    5

    December 1, 2020

    I am a past client of this provider

    I needed help with everything and they helped me. They helped me get out of bed. Some of the caregivers were really young.

    Provider Response

    Thank you for allowing us to care for you and if you need help again let us know.

    Beatrice S_1

    5

    October 2, 2020

    I am a current client of this provider

    They have been able to provide for the exact shifts and got the consistent care that we require. I thought the original interview process was thorough and professional.

    Provider Response

    Thank you so much for your kind review. It is truly our privilege to serve you!

    Al Webster

    4

    April 11, 2019

    I am a past client of this provider

    ABC is a well managed, very reliable company. The agency responded quickly to our requests and changes. The caregivers were always on time and were helpful and cheerful. If a caregiver couldn't make it, the company always found a replacement.

    Provider Response

    Thank you Mr. Webster for the kind review.

    Kim

    5

    August 29, 2018

    I am a current client of this provider

    I am using Always Best Care of Lexington for my parents. The caregiver has done very well. She was experienced with the situation that my parents are in, in that they're elderly and sick but want to stay at home. Her personality just matched with my parents, which made them feel less apprehensive about bringing someone in that they didn't know and caused them to adjust pretty quickly. We were surprised. She comes twice a week. She cooks some, she does all the tasks listed as far as cleaning their bathrooms, doing the dishes and laundry, preparing the meals, and taking out the trash. She also provides companionship. She will listen to my mother and have conversations with them. The owners have been absolutely wonderful and personable, and they can relate because of their personal situations.

    Provider Response

    Thank you so much for your kind review, Kim! We work hard to match our clients with the right Caregiver!

    TKA

    5

    May 25, 2018

    I am a current client of this provider

    Very positive experience with ABC. Live out of town and they took a call at 9:30 p.m. to help pick up my mother from an unexpected trip to the hospital. Great response to confirmation of future appointments and very friendly staff. Highly recommend.

    WillO.

    5

    February 2, 2018

    Other

    I highly recommend Always Best Care of Greater Lexington for your non-medical home care or assisted living placement needs. The owners, Phil and Sarah, are fabulous people and they have built a team around them that provides top-quality care. They take a very personal approach with their clients and caregivers, creating a true synergy for their clients, clients’ families and caregiving team.

    Services and Amenities of Always Best Care of Lexington in Lexington, Kentucky

    Resident Requirements

    • Allows Patient Transfers

    Companionship & Escort Assistance

    • Companionship Services

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Therapies

    • Stress Management
    • Validation Therapy

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Health Services

    • Companion Care
    • Memory Care

    Licensing & Inspections

    • Staff Drug Screening
    • Sex Offender Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Bonds & Insurance

    • Is Bonded and Insured

    Financing & Payment Options

    • Accepts Check Payments

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Care Management Services

    • Residency Confirmation

    Additional Amenity Information

    • Training Areas: Emergency Procedures, Fall Prevention, Cooking and Special Diets, Hospice Care
    • Payment Options: LTC Insurance, VA Benefits, Medicare Advantage
    • Licenses: 500282
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