Right at Home Greater Wichita

Frances

I am very satisfied with the service I receive from Right at Home. They have been very considerate in helping me in everything I need.

Priscilla

Enjoys the company of Joyce and Right at Home.

Clif

Very pleased with caregiver, Diana. She does everything.

Frances

Thank you Katie for all your help and concern. When I get more hours, I hope you will come back. Right at Home was alright with me.

Cheryl

She did a 5-point job for she was very thorough.

Fred & Sharon

Everything seems to be going ok so far.

Lara

The office personnel is very nice and accommodating. The help is very courteous.

Joan

I am glad to have the help. I would not be able to stay at home without the caregivers. Both are very flexible and adjust to my needs.

Philip

Good experience with the office.

Deloris

Margaret does a wonderful job.

Colleen

I’m very happy with the service. Do not know how it could be improved.

Tess

Margaret always does a wonderful job with mom. My mom looks forward to Margaret’s visit every Monday! I don’t know what we would do without her.

Priscilla [Bordwell]

Joyce does a wonderful job. She takes initiative, she’s a great companion and does her best to please.

Joan B.

Whenever I call something for Edrin, Right at Home always get right back with me. Really do appreciate all of you!

Michele

Jazzmin is helpful in many ways, folding laundry, making beds, and general cleaning. She is a great companion and helpful with the computers and phone.

Nette

Performance is excellent. No complaints.

Patricia

I have had a good experience with Right at Home. No complaints.

Ann

Every visit is a joy with a series of progress toward total independence.

Carol

Office staff calls client in case of aide illness and is thoughtful to give options. Field staff has been professional. They have been very compatible, always doing tasks that I request. I enjoy the stimulation of visiting since I live by myself.

Evelyn

Shawntine has done great work. She does her job efficiently and takes initiative.

Janice

The service provided has been excellent!

Nathifa

Good experience. Caregiver is caring, patient, and thoughtful.

J.L.

Service is excellent.

CF

Quality of service is good. Recommend that payments for service be bi-weekly or monthly vs every week (i.e. 4 checks a month with weekly payments).

L.W.

Quality of care is good.

Lorenz

Experience has been so-so due to hiccups in service. Day shift caregivers are on point. High praise to them!

Mildred

How can we do better? By giving a report at the end of the shift. Provide care according to care plan.

Kathleen

Care is being provided as need. All is well.

Violet

Staff is doing great and always friendly.

Jacqueline

Everything has been wonderful.

Thelma

No changes needed.

Maxine

I am really blessed to have Right at Home to my apartment home with the girls to help me. I feel like Right at Home is a good company who does care and do a good job of taken care of our people. Hang in there, girls. I'm 82 years old. I am a Gemini. I like changes.

Patsy

Everything is going good.

Leo

Everything is going good. No complaints. Need more communication from the office concerning late caregivers or change to shifts, such as new staff.

K.M.

Debra has been doing a wonderful job.

Dr. Sigrid T. & Lita A.

Need to communicate when staff is not able to make it to them. Office experience is good. The quality of care put into the handling of the laundry is great!

Agnes

Everything is good!

Deloris

Caregiver works hard and has good communication.

Vicky

Caregivers are doing great. No complaints.

David

The caregivers do great work assisting David and cleaning and meal prep!

Joan

My Right at Home helpers are good help taking me to doctor appointments, going after grocery and meds, and going to visit my daughter. Sometimes they tried to sit and talk too much if I don't have work lined up for them. I couldn't stay here without their help, so I like them to come.

Jack

Client appreciates having Terrie and Evangeline. Really happy with the service provided.

Barbara

Christina does above and beyond. She cleans and keeps the home fresh. Barbara is very happy with her experience.

Mr. H.

Happy with the services provided. Good office experience.

Mary

Client has had a good experience with Right at Home. Client says she goes over and above!

Joan

My Right at Home helpers are good help taking me to doctor appointments, going after grocery and meds, and going to visit my daughter. Sometimes they tried to sit and talk too much if I don't have work lined up for them. I couldn't stay here without their help, so I like them to come.

Mr. H.

Happy with the services provided. Good office experience.

Betty

Caregiver is doing good. No complaints. Would like help with cooking.

Jane

What a pleasure it was working with your organization. The first employee I met was Jerry who helped us with a totally unrelated to home care problem; even got his shoes muddy. Caregivers, Joan and Mary J. were incredible, lovely people and terrific caregivers. Victoria was always pleasant. You have a topnotch agency.

Laura

Good office experience. Caregiver, Deelina, is efficient, caring and a hard worker.

B. Reidl

Everything is good. Happy to have Brandon. Does great work.

Daisy

No complaints. Kristy does good work!

Schultz

Good experience with Ester.

Olive

Cindy is doing great!

Carmen

Really like Donna. She is responsible and communicates well. Good experience with office. They are accommodating and respectful.

Sharon

Caregiver is doing good. Office experience is good. No complaints. Really appreciate the help you have provided.

Janice S.

Margaret is doing good. She is doing very well!

Betty M.

Caregiver is a blessing!

Jane

Staff is meeting client's needs and caregiver enjoys being with client.

J.B.

Everything has been going okay. No complaints!

L. Campbell

Everything is going okay and Debra is doing well.

Gertrude

The caregivers are doing good and communicate well. Dressed appropriately. Office experience is a positive one.

Rodger

Lila is doing really good. He's happy with the service provided. Office does good about notifying him of any changes to caregiver cancellation.

Diane

We are well satisfied with what they are doing.

Martha

Happy with the aides that come to assist her.

Abercrombie

All the ladies are doing well. Due to having replacement aides, Mildred rated her experience a 3-star. Almeda and Sandra do wonderful.

Reviewer

Deena is doing great!

Brenda

The ladies are doing well. Cody is doing really good.

Jean

Aides do well and are good helpers.

Peggy

Happy with Elizabeth, works hard. No problems with staff or office.

Barbara

Christine is doing wonderful for me. She got what I wanted at the store and she is doing laundry. She is so nice.

J. Pot

Vicki is marvelous the office answering quickly. Need more communication.

Dave

Happy with the aides. Things run smoothly.

Lois

Happy with the care provided. Very grateful for these women.

Judith H.

Aide is timely, cooks good, client is satisfied at performance of aide.

Raymond

Friendly, thorough in work, and honest with integrity.

Juanita

Happy with the care provided. Her overall experience has been a positive one.

Melody

Paige is doing well, listens and communicates well with client. Good experience with the office.

Nicky N.

Happy with care provided. The quality of care is wonderful. No complaints. Good experience with office. Appreciates how Ruth takes the initiative to take care of duties before asked.

Client717770

I'm happy with the girl that Right at Home sent out to our house. She's very good, and the reason we're with them is because of her. I called their office and they tell me that they're going to get back with me, but they never do, so I'm not really thrilled with their office staff. However, we like the girl that's out here, and if she left Right at Home, we would probably not stay with them.

Provider Response

overmrho

Set up twice a week/3 hours at a time to help my mother. First problem, showed up the week before scheduled. Second problem, when they did show up when they were supposed to they sent the wrong type of person to help - needed CNA not home health aide. No one called me to let me know what was going on even though I discuss specific instructions to contact me always. The CNA showed up almost 3 hours later. We had another appointment with a social worker at 2:30 pm so CNA was only there 1 hour instead of 3. CNA did not ask my mother if she had lunch when she arrive - she was starving. I showed up 30 min later and fixed lunch and prepared everything for her bath. CNA gave bath and left. I called Right at Home immediately when I discovered the problem. Everyone at lunch and no one to help me. I got a return call 3 1/2 hours later and all I was told is, I'm sorry. We have decided to go with hospice, so having to get rid of them, but would have changed companies anyway due to the distress they put on my mother. We had to provide a $100 deposit so we'll see if 1) they call me back to let me know what I'm being charged (should get free), and 2) how much trouble it's going to be to get deposit back.

Provider Response

Caring75268050

A social worker told me about Right At Home. I used them for about six months. I had a stroke and the CNA helped me get to where I can go to the bathroom with myself. They help me with my physical therapy. They help me function during the day. They cook for me and help me with the house. I am comfortable with the CNAs. I just found out that they were charging me a lot, but I would recommend them.

Karl4

We chose Right at Home because of our doctor's referral. They were able to find us a good match only after a couple of days. Their services were fine and they did a good job. The caregivers were engaged and very helpful. My wife was comfortable with them. However, they were not able to make a lot of transfer for the patient that I needed and I had to do it by myself. Probably someone who could do transfer a little better would be much helpful. Other than that, they were fine.

BradS1

The caregiver was very good overall in taking care of my dad. She's been a good match for my dad because of the rapport they have since then. She was a caregiver hired by the veteran's office. We just outsourced another caregiver for extra, additional time for my dad. It wasn't long for them to find a caregiver who was a good match because she was his caregiver before. My dad's comfortable with her help and in everything she does around the house for him. I believe she's taking good care of my dad as always. She is very nurturing and attentive and I can't think of any other improvements as I can see that my dad is well taken care of. Again, what's special is that they have that rapport between them which is why it's working out really well.

wachinout4u

This is a very solid, caring agency that helps folks with non-medical tasks so they can remain in their homes. They send aides out in the Wichita and surrounding communities. They can tailor care based on needs. Common tasks are: laundry, house-keeping, meal prep, shopping, errands, companionship, assistance with bathing, dressing and some mobility. They are not nurses and do not do health/medical tasks. My experience is they take their time to find good, dependable aides and in this business, that is what really counts.