Right at Home North Suburban Chicago

Offers Home Care

41 Reviews
Call (847) 796-6844
Right at Home North Suburban Chicago (847) 796-6844
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Reviews of Right at Home North Suburban Chicago

41 Reviews Write a review

Home Care Reviews for Right at Home North Suburban Chicago

May 02, 2019

By Barlett "BJ" C

I am a current client of this provider

They make my life easy by being here and helping me get cleaned up and dressed. There was a time where we weren't doing showers, but now we do them once a week. I like their professionalism.

April 24, 2019

By Thomas S_14

I am a current client of this provider

They have helped the most by bathing me. The basics is the same as everywhere else. I have been with different companies. My caregivers do their job and what they are supposed to do.

April 02, 2019

By Robin H_6

I am a current client of this provider

They help take care of my mom for me. As long as my mom is happy and doesn't complain, which she does a lot, I am happy. I like that if there are any problems I email them and they always email me back promptly.

March 20, 2019

By Anonymous_1640

I am a current client of this provider

They could communicate better all the time and send the same caregiver so that I don't have to deal with someone new all the time. They seem to be able to provide the service that I need, but they are not very good at communicating with me.

March 05, 2019

By Ellen E

I am a current client of this provider

My wife has dementia and there are some caregivers that know how to help her. I would like to see the people come to work on time and have training. We have had nearly 25 people here over the past few months and some are good and others aren't even adequate. Some barely know how to change a diaper.

February 20, 2019

By Elizabeth D_1

I am a current client of this provider

It gives me time to do other things. They could offer a variety of caregivers.

February 05, 2019

By Janet P_3

I am a current client of this provider

They let Melony stay with me as an aide, instead of changing them around. I like that they have given me the same caregiver for the past 2 years. I wouldn't like anyone to switch anyone around on me because this is excellent. She was also able to think of things quickly to do things for me, that I had not even thought up yet. She is always on time, and when she was not, it was because of illness.

January 22, 2019

By Mary Alyce K

I am a current client of this provider

They are kind and helpful. They are on time.

January 04, 2019

By William Seitz

I am a current client of this provider

My mother had vertigo that required hospitalization. After leaving the hospital, she needed 24 hour care (two 12 hour shifts) until she did better. My mother wants to be independent, but we needed someone to be there until she got better and gets checked out by the her primary care doctor. In doing so, we greatly appreciated the diligent care given to my mother by Right at Home North Suburban Chicago. All who have come have done a good job. The 24 hour care was very successful. We will leave it up to my mother as far as how much help she needs going forward (and give her space to decide whether she wants to be alone), but we know that RAH is available to help us to do what we can to support her.

December 15, 2018

By Barry W

I am a current client of this provider

They have helped me with everything in general. They are very efficient and well mannered.

December 11, 2018

By Randee A

I am a past client of this provider

They impacted me. They were easy and flexible. I needed somebody the next day so they sent me somebody. They were excellent.

November 29, 2018

By Ralph B_1

I am a current client of this provider

I like going out, and he takes me out. He helps get me in the wheelchair, puts me in the car, and takes me where I want to go. They treat me very well, and everything is very good.

October 04, 2018

By Elaine S_2

I am a past client of this provider

They were a constant companion that helped my mother one-on-one. They helped us out right away and there was no waiting time to get service.

October 02, 2018

By Andrew B_1

I am a past client of this provider

I didn't feel so alone with them there. They were very caring and responsive.

October 02, 2018

By Susie G

I am a past client of this provider

It really helped me out. They helped me with showers and cleaning my room because I can't do it on my own. It is good. My caregiver was good.

September 07, 2018

By Pamela G_1

I am a current client of this provider

It really helps because I can't walk very well. They help me with going to the bathroom and transfers. I thought that the administration and customer service was really good. They made me feel comfortable and that is really important.

September 06, 2018

By Paul R_2

I am a current client of this provider

It's really difficult to say the impact. It's a small house, and having a male stranger in the house is a little difficult, but it's something I have to do. They have pretty good caregivers. The one we have now has been very good. I like the billing, unlike other companies that have billing that is hard to understand. That's a big reason why I switched to Right at Home.

August 02, 2018

By Bernadette C

I am a current client of this provider

The night time care has been the most needed, and they do a great job of that. The company is managed well. I have never had an issue where someone hasn't shown up or has been late.

June 05, 2018

By Jean H

I am a current client of this provider

They listen to me and they help me if I need it. They have friendly people and they are here to help. They have nice personalities and it seems like they are friends.

May 08, 2018

By Richard H_15

I am a current client of this provider

The people that they send me are just going through the motions of the job. I would tell others that they are very prompt about covering their shifts and showing up.

March 02, 2018

By Charlotte L

I am a current client of this provider

Right at Home is reliable and they call me on a steady basis and I really like that. They have very good caregivers. Having Right at Home has been a positive experience, and I know that I can leave the home and I trust the caregivers here.

December 05, 2017

By Gladys H

I am a current client of this provider

I would tell someone that Right at Home is very caring and able to supply good caregivers. The services have made my loved one's life better, and he is well cared for.

November 13, 2017

By Anonymous

I am a past client of this provider

I don't think that Right at Home is ethical and I would never refer them to anyone. They double bill and the owner is not genuine. I am very offended by the owner and the way he runs his business. Right at Home was not monitoring the care properly and we were being charged more than we should have been.
Provider Response
Our commitment to honesty and integrity informs all business decisions here at Right at Home North Suburban Chicago, so I appreciate when a client reaches out to provide feedback, whether good or bad, and is willing to discuss concerns they have. Our dedicated staff is committed to ensure invoices reflect actual services provided and that there's a clear understanding of billing procedures.

October 19, 2017

By Anonymous_923

I am a current client of this provider

I would be more likely to recommend Right at Home if they would have better scheduling. Right at Home would have a more positive impact if they corrected their scheduling.

October 10, 2017

By Delores R

I am a current client of this provider

I would refer Right at Home to others because the caregiver I have with them is wonderful. The services provided by Right at Home are given through a great caregiver, but I would like her to stay longer.

October 02, 2017

By Ralph T_1

I am a past client of this provider

Right at Home was always there, and did everything that we needed them to do. Right at Home really helped alleviate many of the issues so I wouldn't have to get involved.

September 08, 2017

By Mandy

I am a past client of this provider

The caregivers did a great job. They truly made my father feel comfortable. The office staff and owners have been very responsive and helpful to my dad. I would recommend Right at Home to anyone in need of homecare services.

December 08, 2016

By Regina McGhee

I am a current client of this provider

Right at Home has the best caregivers ever. They truly care about their patients/clients. They are always there when you need them. The owner works as hard as the caregivers to ensure they are providing excellent service. I definitely recommend their services to anyone who needs support at home for a loved one.

December 18, 2015

By Betty Mazzetta

I am a past client of this provider

Both ladies who came were very helpful and nice.

April 28, 2015

By theresak

I interviewed this provider

I would like to acknowledge the excellent care that was provided to a women with terminal Liver disease. The care giver Adrianna cared for this women for 2 months and helped her have a good quality of life till the end. I applaud Right at Home for the ability to match a good care giver with the person. It makes a workld of difference to the client and family.

April 25, 2015

By rrrrrrrr

I am a current client of this provider

A key partner in caring for my dad.

April 21, 2015

By Lazy Nana

I am a past client of this provider

We had some of our best care givers provided by Right at Home. We have remained friends with 2 care givers since my dad passed away. I always got help, if I called with a problem Having used a number of different care giving companies, I would rate Right at Home as my favorite.

February 26, 2014

By Caring62133050

I am a current client of this provider

Right at Home has been very helpful for my mother who has dementia. We’ve been using them for a year now. She’s currently getting 24-hour care. We initially needed a few hours a week and gradually when my mom needed more care, they were able to increase the staffing. They were easy to work and interact with. They were able to find the right caregiver for my mom. She’s very comfortable with them.
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About Right at Home North Suburban Chicago

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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