Home Instead - Naperville, IL
500 E Ogden Ave, Naperville, IL 60563
Community Reviews and Comparisions
Featured Review
Agoldwing
5
|
September 8, 2025
When our doctor declared that my spouse was in her ‘4th stage’ of Parkingson’s, we began an earnest search for a Care Giver organization that had flexibility to periodically provide experienced and caring personnel to tend to her needs and safety, especially in my absence. This would allow me to manage other duties like shopping, lawn work, scheduling appointments, and activating our Long Term Care policy. The Home Instead representative (Kristen) came to our home and explained their ability to schedule caregivers who were best suited to manage my wife’s condition. I have visited and meet with each of their office staff, and ALL are friendly, knowledgeable, experienced and Customer Focused. And, most importantly, my wife is very pleased with each Home-Instead Care Giver who has visited our home to attend to her (our) needs. Give them a call. -Agoldwing
About Home Instead - Naperville, IL in Naperville, Illinois
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer's or Parkinson's disease. When a client's condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency's service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don't require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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Reviews of Home Instead - Naperville, IL in Naperville, Illinois
4.0
(5 reviews)
Agoldwing
5
|
September 8, 2025
When our doctor declared that my spouse was in her ‘4th stage’ of Parkingson’s, we began an earnest search for a Care Giver organization that had flexibility to periodically provide experienced and caring personnel to tend to her needs and safety, especially in my absence. This would allow me to manage other duties like shopping, lawn work, scheduling appointments, and activating our Long Term Care policy. The Home Instead representative (Kristen) came to our home and explained their ability to schedule caregivers who were best suited to manage my wife’s condition. I have visited and meet with each of their office staff, and ALL are friendly, knowledgeable, experienced and Customer Focused. And, most importantly, my wife is very pleased with each Home-Instead Care Giver who has visited our home to attend to her (our) needs. Give them a call. -Agoldwing
Caring103952750
4
|
April 21, 2015
I used Home Instead for my husband for five days. They provided home health care to help with his feeding, hygiene, and eating. The caregiver was phenomenal. She was professional, knowledgeable, and knew how to transfer him and take him on schedule. She was absolutely amazing. I would recommend this agency as they can handle those kinds of services, and they also screen their people really well.
robw1546
1
|
February 5, 2014
Office manager Toni is very rude! Our caregiver quit this company because she was treated unfairly.
Provider Response
We’re so sorry about your experience. Home Instead Senior Care of Naperville takes pride in offering compassionate, reliable care for you and your loved ones, so we want very much to address your issues. I would like to learn more about the details of your experience. Please contact me at our office at 630 637 3360, and I would be glad to discuss the issue with you any time.
Caring0147
5
|
October 30, 2013
Chris, Roger, Adam and Toni are very professional and understanding. We used them early in May and June 2013. They're just very professional. I would recommend this company ten times over.
Neil3
5
|
October 30, 2013
Your service has been dependable and punctual. She has a pleasant disposition and is helpful.
Services and Amenities of Home Instead - Naperville, IL in Naperville, Illinois
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
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