Home Helpers of Hinsdale

Offers Home Care

181 Reviews
Call (800) 973-1841
Home Helpers of Hinsdale (800) 973-1841
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Reviews of Home Helpers of Hinsdale

181 Reviews Write a review

Home Care Reviews for Home Helpers of Hinsdale

September 22, 2020

By Lorraine and Frank S_2

I am a current client of this provider

It is a great relief to know there is someone that can be there with my mom. She should not be left alone, she can't do anything for herself. It is a big load off of my mind. They are bonded and ensured, they have backup people, they train their people.

Provider Response

Thank you for your feedback. We are pleased to assist you and your family, and to give you some peace of mind.

September 18, 2020

By Jerry T_1

I am a current client of this provider

They are very helpful to Tim. They anticipate all the needs he has. Rosey is fabulous. She does everything she should and anything she can help with. She is always ready to help.

September 16, 2020

By Martin and Patricia G

I am a current client of this provider

We couldn't do without them. The aide has a lot of experience. They have quality caregivers that are caring and obliging.

Provider Response

It's great to hear that you are pleased with the care we are providing. We are proud to serve you!

September 03, 2020

By Anonymous_4054

I am a current client of this provider

They gave me an alarm I can press if I fall down, so they can come help me. The people arrive when they say they will. They do what I ask them to do.

Provider Response

Thank you for your feedback. We are happy that you are pleased with the care you are receiving.

August 26, 2020

By Cheri M_3

I am a current client of this provider

They're all here for me. The care is excellent. They help me if I need help getting dressed. They do a great job.

Provider Response

Thank you for the positive feedback. We are proud to serve you and your family.

August 25, 2020

By Rita & Lou B

I am a current client of this provider

She does so much to help us get around. We like our caregiver that helps us.

Provider Response

We are so pleased that you like your caregiver and that she is giving you the care you need. Thank you for letting us know.

August 13, 2020

By Jennifer S_13

I am a past client of this provider

It was much better. I couldn't have done it without them. They were exceptional, I needed them quickly and they got me someone.

August 11, 2020

By Shashi M

I am a current client of this provider

Staff is efficient, friendly and courteous They give us a sense of calm and security Agency is great at responding to questions and does it’s best to accommodate requests

August 06, 2020

By Virginia W_5

I am a current client of this provider

We couldn't do it without their help. I like the caregiver that we have. She does a lot of work and stays busy.

Provider Response

Thank you, Virginia. We strive to provide quality care and are glad you have been satisfied with our service.

August 04, 2020

By Howard G_3

I am a current client of this provider

They make is more pleasant for me, they keep the house up and they take over the things that I would be doing. They respond right away and they took care of my wife for two years.

Provider Response

Thank you for the kind words. We have been priveleged to help you.

July 27, 2020

By Maria M_6

I am a current client of this provider

They're quality helpers that know what they're doing. So far, they've given good quality care.

Provider Response

Thank you Maria. We are so happy to hear that we are making life easier for you. We are honored to assist you and your mother.

July 27, 2020

By Jane M_12

I am a current client of this provider

She doesn't like her caregiver very much. My mom doesn't know how to ask for the things she needs. The caregiver seems very nervous and not very fun. This is my first time using caregivers and I feel like I'm not getting the help and feedback I need to find the right caregiver. We're not getting much guidance at all.

Provider Response

Jane - Thank you for the feedback. We have made a change to a new caregiver and hope that this will be a better fit with your mom. Please continue to communicate with us. We want to ensure that your mom gets the care she needs.

July 21, 2020

By Jennifer B_13

I am a past client of this provider

We were sad that they couldn't get me a new caregiver. They helped the most by doing exactly what we needed them to. I liked that they were organized and on time with my mom.

July 21, 2020

By Barbara C_18

I am a current client of this provider

I like that they are reliable and know what they are doing. I think we have had good people assigned to us.

Provider Response

Barbara, Thank you for your positive feedback. We are honored to be serving you and your family, and we are pleased that we are able to help meet your needs.

July 14, 2020

By Barb B_1

I am a current client of this provider

They have strong communication. I like the ability to get a hold of them easily. They really seem to have compassion for the elderly. It's a local group and it's nice to have people who understand the area. The caregivers have been giving my mother excellent care.

July 14, 2020

By Anonymous_3923

I am a current client of this provider

Some of the caregivers could be more interactive with the client. They could be a bit quicker on their communication to us and their response to our questions.

July 14, 2020

By Angela A_5

I am a past client of this provider

I was disappointed, I didn't need a companion, I needed them to do what I couldn't do. I recommended them a lot until we ran into the problems we had with the virus.

July 07, 2020

By Phyllis G_3

I am a current client of this provider

They help the most with anything that my sister needs like driving, which I feel so safe when she goes with them. I really love that they are easy to work with when changes need to be made.

July 07, 2020

By David E_3

I am a current client of this provider

I can't ask for better. We are so blessed with our caregiver, and we are so happy. Our beautiful caregiver is amazing and the agency is now working well with me.

June 24, 2020

By Joyce C_15

I am a current client of this provider

They are always on time. They take care of her well. They clean her up.

Provider Response

Thank you for the positive feedback. We are honored to serve you and your family.

June 18, 2020

By Ellen R_3

I am a current client of this provider

They are there 24/7 and they are comprehensive to her physical and mental care. The two primary caregivers that we have are both outstanding and the organization is very high quality and they care a lot about what is going on with their clients. I have a lot trust in them.

Provider Response

Thank you for your positive feedback. We are so glad that you are pleased with the service we are providing. It is our honor to serve you and your family.

June 10, 2020

By Cheryl S_8

I am a current client of this provider

They are very helpful. She is 92 and we tell her because of the COVID-19 we had to get somebody. She's in charge of everything and has to tell them what to do. I like that they have an app that you can see what's going on, they call me whenever there's a problem, and I've been happy with the services. My mom likes them.

Provider Response

We are pleased to assist you and your family, especially during this difficult time. We are so glad you are satisfied with the service your mother is receiving.

June 10, 2020

By Barbara S_40

I am a current client of this provider

They really help with bathing and it has been helpful. It takes a big load off. They have a prompt response and I appreciate the quality of the staff.

Provider Response

Thank you for your feedback. We are happy to be of assistance to you and your husband and are glad that you are pleased with our services.

June 10, 2020

By Frank H_7

I am a current client of this provider

They got me the right person. They have given me good and knowledgeable people.

Provider Response

Thank you for your feedback. We are thrilled that you are pleased with your caregiver and the assistance she is providing.

June 05, 2020

By Dolores T_1

I am a current client of this provider

The personal service they provide has made the experience positive. They keep me informed. I like that they are small, local, and available.

Provider Response

We are happy to assist you and your husband, and are pleased to hear that you are having a positive experience.

June 03, 2020

By Jim D_15

I am a current client of this provider

I couldn't do it without them. They make sure my dad is being taken care of. They are very thorough and follow up. They are professional. I haven't had any issues to speak of.

Provider Response

Jim, Thank you so much for your positive feedback. We are happy to provide care to you and your family and are glad to hear that our services are making a difference.

May 26, 2020

By Anonymous_2444

I am a current client of this provider

She helps with her bathing twice a week. We take advantage of two hours a week. It is just one caregiver, and we have had a relationship with for a while now. She is excellent. She is really good with my mom.

Provider Response

Thank you for the feedback. We are sorry to hear that some of the caregivers did not meet your needs. Please always feel free to call the office and let us know if the care isn't going the way you expected. We are always open to making care changes and want to ensure you are getting the best care possible.

May 26, 2020

By Geraldine C_2

I am a current client of this provider

I know that when I call I can depend on their quality service. If I have an appointment then I know that they can come and take me to it, which has made a great impact on my life. I've liked the people that they've sent.

Provider Response

Thank you for your feedback. We are pleased to help you and are glad that our services are having a positive impact.

May 20, 2020

By Dolores 'Dolly' K

I am a current client of this provider

She helps me in the shower. They are top people. I like my caretaker, Fran.

Provider Response

Thank you for the kind words. Other than our own families, our clients are our top priority!

May 14, 2020

By Ed and Peggy G_1

I am a past client of this provider

They always informed me of what was going to happen. I liked the person we had.

Provider Response

We are honored to serve you and glad that you are satisfied with the services we are providing.

May 06, 2020

By Constance C_4

I am a past client of this provider

I didn't have to wait alone because of Home Helpers. I was having a surgical procedure and needed someone to be with me until my daughter could pick me up. Home Helpers came to escort me home.

Provider Response

Thank you Constance! We were happy to help.

May 06, 2020

By Mary D_27

I am a current client of this provider

They have helped me immensely and they do my laundry. I like who comes here.

Provider Response

We are so glad that you are benefiting from our services. We are honored to help you and your family.

April 27, 2020

By Ernie C

I am a current client of this provider

She helps him shower which helps. When we get a good person, we enjoy them very much. They send out somebody that is good for us and we are happy right now.

April 23, 2020

By Jeannine L

I am a current client of this provider

They are saving me and my wife. They are right there when we need them. They answer my calls always.

Provider Response

Jeannine, Thank you for your review. We realize that it's difficult to accept help but are glad that you are having a good experience and getting the support you need.

April 22, 2020

By William &

I am a current client of this provider

They do whatever my wife or I ask them to do. We have had some good girls come out here. They do a lot of different things for us. I am always surprised at what they can do.

April 17, 2020

By Anonymous_3667

I am a past client of this provider

They were supposed to make me my meals and help with things around the house, but they just sat and watched TV. The caregivers didn't do things I thought they were supposed to do.

April 09, 2020

By Ruth H_12

I am a current client of this provider

They do for my mother what I would have to do for her. They take care of my mother with a smile even though she is difficult.

Provider Response

Thank you for your feedback. It is our honor to care for your mom.

March 20, 2020

By Anonymous_3431

I am a current client of this provider

I have a hard time getting around. She does things that I can't do. The caregivers are dependable.

Provider Response

We are so glad our caregivers are able to help. It is our pleasure to serve you.

March 17, 2020

By Anonymous_3531

I am a current client of this provider

She took my mom out but it was hard to motivate her but we bribed her to get her out and get her to walk. We used a lot of agencies for my mother and when they come you don't have to worry, they are of a higher caliber and everyone that comes is good.

Provider Response

We're so pleased that you are satisfied with our caregivers and the care your mother is receiving. We are honored to serve your mom and your family.

March 03, 2020

By Debbie G_5

I am a current client of this provider

He has trouble accepting the help. It's not about anything they are or are not doing. I think the people that they've provided are professional and do a good job.

Provider Response

We understand that it is difficult for older adults to accept help. Our caregivers try to be sensitive to that and we hope that comes across in the care they provide.

March 03, 2020

By Lynnette P

I am a past client of this provider

They need to speak English and know how to cook. They need to follow the protocols that they present to prospective customers. They need to have enough health care providers. They need to be consistent. They were bumming cigarettes.

Provider Response

We would like to again apologize for the service issues you experienced during the short time we served your family. We’re known for our exceptional service and regret that we missed the mark with this particular caregiver.

February 24, 2020

By Anonymous_3223

I am a current client of this provider

The caregiver had I went to a restaurant, and it was a while since I'd gone since I was hospitalized. I like that the ladies are personal and are able to know when I should do things myself.

February 24, 2020

By Richard R_10

I am a current client of this provider

It's helpful. I'm out of town today and it's helpful to have someone stop in to help with things. They are concerned and accessible. They are willing to adapt to changing situations.

February 20, 2020

By Leon a

I am a current client of this provider

There is not too much impact because they are only here once a week for an hour or so. It was difficult to set a time for someone to show up because things change.

February 13, 2020

By Marie C_5

I am a current client of this provider

It allows me to have some free time and allows me and my husband to feel secure about his well-being. I already have recommended them. I like how caring the caregivers are.

February 10, 2020

By Joyce & Harve B

I am a current client of this provider

They help me with the cooking, cleaning, they make the bed and all the stuff I can't do anymore. This is really wonderful because this our home and we get to stay in it. We feel good, people can visit and that part is wonderful it takes away the anxiety. I like the young lady that comes. They are knowledgeable. I like when they are knowledgeable and when they make sure that I am fine and that my husband is fine. They cook, they help me go to the bathroom, they make sure my husband is okay, and we really appreciate it.

January 29, 2020

By Joanne R

I am a current client of this provider

I would say that the physical care that he has gotten and the oversight of his physical care has been great. They have been very good about providing the care that he needs, but sometimes the way he goes about doing things is not always the way I would recommend. I have had a good experience overall because of the helpers that we have had over the past three years, but we have just changed things over the past month.

Provider Response

Thank you for your kind words. We strive to provide peace of mind to our clients and their families.

January 18, 2020

By Keith

I am a past client of this provider

I hired a caregiver from Home Helpers Home Care for my mother two months ago. They were very professional and caring, and I was very pleased. She went from daily care to a full 24/7 care, but each of the caregivers was very kind, very willing to help around the house and did a few extra things. Billing was very easy to track and follow. I really liked that I could take a look each day at what the caregivers had put into the log, and it was very comforting. There were some last minute changes that I had to make and they were very accommodating, so it went very well.

Provider Response

We are so glad that you are pleased with the services provided to your mother. We are honored to serve your mother and your family.

January 10, 2020

By Regina C

I am a current client of this provider

We hired a home helper staff member,Harriet, who came in once a week to bathe and shampoo my mom’s hair. My mom was 93 and very frail. Harriet was very gentle and compassionate with my mother. She was always very prompt. Xshe would shower my mom,shampoo her hair, help her get dressed and put lotion on her legs. My mother thought she was very nice and treated her very well. Once Harriet stayed with my mom for dinner and the evening during my nephews wedding reception.we brought my mom to the church and after Harriet met us at the house and fed my mom and allowed us to go on to the reception.they had a very nice Relationship and would alwa.ys. Me change hugs when Harriet left The agency brought us exactly the type of women we needed for our mom, they were also very responsive when we called about coverage for the wedding . My mother passed away in December about 10 months after Harriet began coming. We were very glad we found her to help with my mom’s care.

Provider Response

Thank you for your kind words. We were so honored to care for your mother and your family. We pride ourselves on having wonderful caregivers and are pleased that you had a positive experience.

January 07, 2020

By Virginia D_3

I am a current client of this provider

They are very kind and very thorough. They do a wonderful job with our mother. I like our regular caregivers that we have. They are very good.

Provider Response

We are so glad you are satisfied with the care we are providing. Thank you!

January 07, 2020

By Concetta 'Tina' F

I am a past client of this provider

They could get more caregivers that were good self starters, that didn't have to be told what to do and how to do it. They could keep the same people for each day.

Provider Response

Thank you for your feedback. We always try to hire experienced caregivers, and we try to schedule caregivers as consistently as possible. I apologize if some of our caregivers weren't a good fit. We do try to be flexible if we didn't make a good match so please feel free to communicate your concerns directly with the office.

December 12, 2019

By Diane B_10

I am a current client of this provider

They feed my mother dinner. The only thing is I would love it if they would think about things to cook, and they did a homemade meal for her. I really like the lady that I have for my mom. They are just a perfect fit.

Provider Response

We are pleased that there is a good match with our caregiver and your mom. We will look into ways that the caregiver can be more proactive about meals to prepare. Thank you for your feedback.

December 04, 2019

By Kathleen D

I am a current client of this provider

It's kept me able to stay in my home rather than going into an assisted living facility. They are prompt, and if there are any conflicts, they resolve them very well.

Provider Response

We're so glad that you are happy with your caregiver!

November 20, 2019

By Colleen A

I am a current client of this provider

They worked with us by paying attention to the individual needs of my mother. I like everything. They are sensitive to the needs of the client.

Provider Response

Colleen - Thank you for your 5 star review. We are glad our services are able to help your mom and give you peace of mind.

November 16, 2019

By Charles "_4

I am a current client of this provider

They help me do my grocery shopping. This time, they came earlier, which worked out well for me. I can do my regular shopping on the day that I want.

Provider Response

We are happy to help you with the things you need and are pleased that you are satisfied with our service.

November 13, 2019

By Anonymous_2884

I am a current client of this provider

I do need someone to be there. There is no one else in the family to be nearby. The only bad thing I find about it is the expense.

November 13, 2019

By Ken G_3

I am a current client of this provider

It has been a positive experience because they help me do household chores. I like that I've had the same person working with me for the last three months.

Provider Response

Ken, So happy to hear that we are able to provide the help you need. It is our privilege to serve you.

November 12, 2019

By Wray and Naomi J_1

I am a current client of this provider

They have helped me by being available. I like that they are attentive.

Provider Response

We pride ourselves on hiring the best caregivers. We are glad that you are pleased with your care.

November 07, 2019

By Charles M_4

I am a current client of this provider

They offer him companionship and get him to his doctor appointments. They have good attitudes and are flexible. I like their communication.

Provider Response

We are glad that you are pleased with the care we are providing. It is our privilege to serve you and your family.

November 07, 2019

By Dolores Jones

I am a past client of this provider

My mother broke her ankle and was not mobile enough to get her food, medication, get out of bed, etc.., without assistance.. We had a family member living with her during the week, but needed 24 hour support for the weekends. We requested Home Helpers to assigned a live in care giver (preferably the same person) to assist my mother. Home Helpers were able to meet our request, and the care giver assigned to my mother was professional, easy to interact with, and put my mother at ease. I have nothing but good things to say about the care she was given.

Provider Response

Dolores, thank you so much for your kind words. We are pleased that we have been able to help your mother and give your family some peace of mind.

November 06, 2019

By Cathy K_2

I am a past client of this provider

They did what was needed for him. He got what he needed. They were willing to work with our specific care plan.

Provider Response

So glad you have had a positive experience. We are pleased to serve you and your family.

October 28, 2019

By Vicki B_6

I am a current client of this provider

I have mostly had the same girl come, and I just love her. She is just so sweet, nice, pretty, and is a wonderful driver. I love to shop, and here I am turning 94 tomorrow. My mind is full of pep, but my body is not full of energy. I can't drive anymore, so they are here to drive me to go shopping or get my hair done.

Provider Response

Vicki, Thank you so much for the feedback. We are glad you are comfortable with your caregiver and that she is able to help you to continue to do the things you love.

October 25, 2019

By Greg C_2

I am a past client of this provider

They provided social support, and they made sure my loved one did what they needed to do. I liked the quality of the people, and they were responsive.

October 22, 2019

By Carolyn V

I am a current client of this provider

They take the burden off of having two people in hospice. I like that they are very flexible.

October 17, 2019

By Rashida H

I am a current client of this provider

It depends on his mood. The service is good. They are dependable, and when I call last minute, they send someone to me. The people they send are nice and caring.

October 07, 2019

By Sherry C_8

I am a current client of this provider

They provide companionship. They are reliable, and the caretaker really cares. They take their jobs seriously.

September 27, 2019

By Regina C_2

I am a current client of this provider

The caregiver's personality is really what has helped the most. My mom trusts and looks forward to seeing her. She comes once a week to take care of her. My mom feels very cared for. Her caregiver is spectacular, and the whole staff have been very helpful.

September 26, 2019

By John C_15

I am a past client of this provider

They acted as an advocate for the things that she couldn't express on her own. I liked the agency because they had good attention to detail and provided good personal services.

Provider Response

Thank you John. We are so glad that you are pleased with the care we have provided. We are honored to service you and your family.

September 25, 2019

By Melvin C

I am a past client of this provider

My loved one was satisfied with the caregiver, and things ran pretty smoothly. I liked the convenience and the web access to do the scheduling.

Provider Response

Thank you for the kind words. We really appreciate it!

September 09, 2019

By Jackie C_6

I am a current client of this provider

She is just the kindest and sweetest. She is a gentle and kind person and is good at taking care of my husband. I would like to get better follow up from the office. I ask for certain individuals, and they are in a meeting, and I want them to call back shortly. They do not have answers a lot of the time.

September 09, 2019

By Terry M_5

I am a current client of this provider

It helps me by taking care of my mom, but I don't have a lot of history with them yet to give suggestions for improvement. I only use them twice a week for short periods, and everyone is meeting my needs for now. I can't give everyone a great score just because they show up.

September 09, 2019

By Pat G_5

I am a current client of this provider

The impact is positive, and they are here. If I need anything done, they will do it. The women who come in here are pretty good. It's a good company.

Provider Response

Thank you. We are glad to help!

August 27, 2019

By Nancy M_29

I am a current client of this provider

They are always on time and very personable.

Provider Response

Thank you for your review. We are pleased that you are happy with our services.

August 15, 2019

By Diana C_6

I am a current client of this provider

I have people twice a week. I would like them to get more weekend help. I know it's hard, though. I need last minute help too. I like the people I have right now that help me.

Provider Response

Thank you for your feedback. Finding good people with weekend availability is hard. We are constantly looking to meet our clients' needs whenever they need it and are always striving to do better. We're pleased that you like the caregivers you have now.

August 15, 2019

By Robin "Tasha" T

I am a current client of this provider

They help me with my brace, help me wash my hair, shower, and take me out. I like that the people are nice and willing to help me. They don't argue with me.

Provider Response

Thank you, Tasha. It has been a pleasure working with you. We are pleased to be able to help you with your needs.

August 14, 2019

By Ann F_3

I am a past client of this provider

We were able to keep two of our caregivers for that entire time. One caregiver was with them for 5 years, and that continuity is invaluable. There is no comparison. They have taken care of them for over four and a half years. He only had one person.

Provider Response

Thank you for your review. We were honored to care for your family.

August 14, 2019

By Jill T_2

I am a current client of this provider

They stay in touch with me. The caregiver is very concerned about my mom and will personally contact me if something is amiss or if something is not right. I like the employees that we have. I am in the process of hiring additional help, and I know that one of them can't do different hours. I am not sure who we are going to get, and that's why I am not putting an excellent.

July 24, 2019

By Beverley B

I am a current client of this provider

I'm very independent. I wash my dishes, and they put them away from me. The caregivers come when I need them, and they go and do what I would like them to do.

Provider Response

We are happy to help you in any way you need. Thank you!

July 19, 2019

By Eileen and Joseph R

I am a current client of this provider

She was alone before, but now, having a person here for 24 hours a day has lessened her anxiety. We have found that it is like having a family member here. We have had two since December, and they are great.

Provider Response

We take great pride in having the best caregivers to ensure client satisfaction and high quality care. We are so glad you are happy with the services you are receiving.

July 10, 2019

By Anonymous_2163

I am a current client of this provider

They help him go to the bathroom and to go downstairs. They help him to get out of the car. It is better. They don't give us the right person. It would be nice to have some consistency with the caregivers.

Provider Response

Thank you for your feedback. I am sorry that the caregivers haven't been consistent. Please feel free to call us directly at the office so we can try to rectify the situation.

July 10, 2019

By Adeline G

I am a current client of this provider

They are very easy to live with, and they are excellent people. They have certainly improved my life. We have been very lucky, and they have been very good for us. We have had very good help through them. We hold onto them as long as we can.

Provider Response

Thank you for your feedback. We are pleased that you are satisfied with the services you are receiving.

June 26, 2019

By Karen M_14

I am a past client of this provider

I was able to know that someone was there for Ron when I wasn't home. They are a smaller company and they can tailor the care to your needs. They help you with your needs.

Provider Response

Thank you for your review. We are pleased that you were satisfied with the care we provided.

June 24, 2019

By Tom M_1

I am a current client of this provider

It gives major peace of mind knowing that she is being well cared for. I like the quality of the help and the professionalism of the office.

Provider Response

We're so happy that we have allayed some of your worries about your loved one. We strive to give quality care and are glad that you are satisfied with the services you are receiving.

June 19, 2019

By Robert D_6

I am a current client of this provider

In my life, it is not very necessary, they only do two things for me. They do very little to help me, and that is all I need. I like that the people are nice and always on time for the appointments.

Provider Response

Thank you for your feedback. We offer many different types of services and are happy to help you with as much or as little as you need.

May 30, 2019

By Jim P_1

I am a current client of this provider

They have helped the most with companionship for my mom. They have friendly caregivers.

April 29, 2019

By Anne G_7

I am a current client of this provider

It's the caregiver I have that has made it positive. They're on time and reliable. They do their job and are friendly. They do what needs to be done.

Provider Response

Anne - We are so happy to help you. Thank you for your 5 star rating.

April 24, 2019

By Regina M

I am a current client of this provider

They help the most by taking care of my two parents. I like the aide that we have. She is wonderful.

Provider Response

Thank you for your review. We are happy that you are pleased with your caregiver. We take pride in having quality caregivers.

April 10, 2019

By Denis K_1

I am a current client of this provider

I've had the same woman coming for three or four years now. Her name is Leslie. She knows where all of my things go in the house and she is able to walk up and down stairs. I can't do that very well so that helps me a lot. They seem to be very responsive when I have a reschedule or need to know some other information. They respond pretty quickly, especially Michelle.

Provider Response

Denis - Thank you for your nice note. We pride ourselves on being responsive to your needs and always want to be available to help you with anything you need.

April 09, 2019

By Diana C_5

I am a current client of this provider

They could do more help on the weekends. I like that they are dependable.

Provider Response

Thank you for your feedback. We are always trying to do better.

April 09, 2019

By Cecilia M

I am a current client of this provider

They have made things easier by being helpful. I like that most of the caregivers have been pretty good, caring and helpful.

Provider Response

We were honored to take care of your mom and are pleased that you were satisfied with our services.

April 09, 2019

By Anonymous_1740

I am a past client of this provider

They did whatever we would want them to do. They tried to connect with my loved one. That can be hard with a stranger, but they tried to get to know him. The caregivers were always very kind and helpful. They always came through for us. There was times where they would need a day or other things, and they always found a substitute. We never went without a caregiver.

Provider Response

Thank you for your review. We appreciate the feedback and are glad you always had support when you needed it.

April 09, 2019

By Joe M_4

I am a current client of this provider

The people that I have, I have gotten to know well like family. I am comfortable that my mother is being taken care of in the way I want her to be. I like that they are pretty willing to work with me on anything that I need. If someone is sick, they are very receptive to having someone come to work with my loved one.

Provider Response

We are happy to be of assistance and so glad that you are pleased with the care we are providing.

March 29, 2019

By Tasha T

I am a current client of this provider

I'm 80 years old and taking care of my loved one's needs is getting too difficult for me. It's been a life-changer for me. They're flexible. They took extra effort to find the right person and were very accommodating.

Provider Response

Thank you for your review! We are so glad to hear that our services have made a positive impact.

February 27, 2019

By Dorris Jones M

I am a current client of this provider

They are more of a companion. They could really sit and talk and communicate with my loved one more. There is some physical therapy that could be done. They try to get my loved one engaged in other hobbies. It doesn't seem like their employees have a lot of experience. There are some communication problems. One of their employees couldn't speak English very well and it was difficult to understand anything. They should match the patient with someone who has experience with those needs. When I make the appointment, I tell them I want someone with experience. They either forget or don't listen to me.

Provider Response

Dorris, I'm so sorry that you aren't satisfied with the care your loved one has received. We appreciate your feedback and will strive to improve.

February 13, 2019

By Jill T_1

I am a current client of this provider

I don't have to do stuff for my parents because of the services. So far, they seem flexible. I think the caregiver they have sent is well-trained and knowledgeable in dealing with older people.

Provider Response

Thank you for the 5 star rating. We are honored to serve your family.

February 11, 2019

By Marilyn B_1

I am a current client of this provider

They come in and take care of my mother so the family can get out and do other things. Our caregiver is awesome and is like a member of the family now.

Provider Response

Thank you so much for your kind words. We are happy that you are pleased with the care we are providing.

January 28, 2019

By Marilyn and Pen F

I am a current client of this provider

They could have more independent suggestions for cooking. They could have further discussions about the caregiver we want to come.

January 11, 2019

By Anonymous_1170

I am a current client of this provider

It's difficult because the caregiver is a little small to do the things needed. They send caregivers that they have and sometimes it works and sometimes it doesn't.

January 11, 2019

By Roseanne C

I am a current client of this provider

It takes a lot of burden off of me by getting her ready for the day and getting her in the wheel. Staffing was a little weird in the beginning as well as the scheduling.

December 19, 2018

By Ann R_3

I am a current client of this provider

I never thought I would like anyone coming in my home. I would tell a friend that Home Helpers has been very cooperative with my needs.

Provider Response

Thank you for your recommendation. It has been an honor to serve you.

December 11, 2018

By Austin "Lee" S

I am a current client of this provider

I am more independent now, so we only have a few more sessions, but they have been very helpful. They are giving me very good care.

Provider Response

We are pleased that you have been satisfied with our service, and glad that you are doing so well. We have been happy to help!

November 29, 2018

By 'Be' Beatrice A

I am a current client of this provider

The care was pleasant, and she did everything that needed done. I didn't have to do anything. I like the kindness of the caregiver.

Provider Response

Thank you for the positive feedback. We are privileged to serve you.

November 09, 2018

By Anonymous_805

I am a current client of this provider

My loved one and I are not very capable of lifting things or moving things, so they are able to do that for us. The caregiver that comes is very punctual and on time.

Provider Response

We are happy that you are satisfied with your care. Thank you for the positive feedback!

October 31, 2018

By Anonymous_193

I am a current client of this provider

They take me out and go grocery shopping with me.

Provider Response

Thank you for giving us a positive review. We happy to help you in any way you need.

October 25, 2018

By Bill C

I am a current client of this provider

I can't do without them. They're very helpful. They're generally nice people.

September 19, 2018

By Kathleen "Kay" B

I am a current client of this provider

They don't get to know her, and they don't know what to do. She sometimes doesn't know who's taking care of who. They have been very responsive when I need a change. They've been responsive to my needs. They should have consistency with caregivers.

Provider Response

Thank you for the feedback. We understand and will work harder to ensure caregiver consistency.

August 17, 2018

By Bob P

I am a current client of this provider

The services are a relief to me. We had a bad start. They gave me seven different caregivers in nine days, but now we have a caregiver that is a good fit.

Provider Response

Thank you for the 5-star rating. We are sorry that your initial experience wasn't great. Please know that we are always willing to work with you to ensure you get the care you need!

July 26, 2018

By Mabel H

I am a current client of this provider

The caregiver massages my loved one a lot due to her arthritis. She will massage her until she falls asleep or until her morphine kicks in, and that is something even I haven't done. The caregiver they sent is very outgoing and she's done this before, so she knows what she is doing.

Provider Response

Thank you for telling us about the caring and compassionate care our caregivers are providing. We love to hear it!

July 24, 2018

By Sheila M

I am a current client of this provider

They helped me by making decisions. They are always on time. They have been very helpful for me. They are very prompt and professional.

Provider Response

Thank you! It makes us feel good to know you are getting the help you need.

July 10, 2018

By Barbara and Paul S

I am a current client of this provider

The caregiver comes and cooks for me, which I can't do. They are on time, and they do what they say they are going to do.

Provider Response

So glad to hear that you are having a good experience. Thank you!

June 19, 2018

By Robert J

I am a current client of this provider

It's just nice for him to have some help around the house, which has been less of a burden on his children. They just do a good job. They're very qualified.

June 19, 2018

By Margo B

I am a current client of this provider

It helps me do things I can't get done by myself. The caregivers that I've had have all been extremely good.

Provider Response

Thanks for the nice comment. We're glad we are able to help you when you need it.

June 19, 2018

By Charmaine B

I am a current client of this provider

They are compassionate, responsible, reliable, and in-tune with what we ask to have done in the visit. They are very professional, attentive, responsible, and nice people.

Provider Response

Thank you! We take pride in our caregivers and the compassionate care they provide.

June 18, 2018

By Rody B

I am a current client of this provider

They are always ready to help him as far as taking a shower or fixing his bed. They are prompt, they want to work the time that they are here, and they do a great job. They help my husband by taking care of him.

May 18, 2018

By Mary S_1

I am a current client of this provider

They are there, and show up so I can go to work. They are very responsive and my mother loves her caregiver.

May 10, 2018

By Leroy V

I am a current client of this provider

They show up. They charge too much.

May 06, 2018

By carrie60

I am a current client of this provider

Home Helpers from Hinsdale have been amazing!!! They have exceeded all of our expectations. The care, concern and compassion they have provided for my mother has been wonderful. They show her the upmost of respect and make her feel "part of the team." The office staff have been very accommodating to all of our needs, even on short notice when more care was needed. The caregivers always are on time with smiles on their faces! I would highly recommend Home Helpers to anyone who needs home care.

Provider Response

Thank you for your response. We are so glad that you are satisfied with the care we are providing. It is our pleasure to serve you and your family!

April 26, 2018

By Thomas L

I am a current client of this provider

Home Helpers' response is very quick. They help with my loved one's activities. Her daily living and socialization have improved.

April 09, 2018

By Delores C

I am a current client of this provider

They kept sending me people until I found the right caregiver. The caregiver helps me out tremendously.

March 23, 2018

By Bob D

I am a current client of this provider

The quality of the staff is good. Once a week it helps my mother be organized for the week.

March 09, 2018

By Frank H

I am a current client of this provider

My nurses are very dependable and knowledgeable. They handle themselves very professionally. I really appreciate them.

Provider Response

Thank you Frank for your kind review! In addition to our skilled nursing, we also employ over 150 caregivers who can provide non-medical care for things like personal care, laundry, light housekeeping, errands, or companionship. We are happy to serve you and strive to be of help in any way we can.

January 29, 2018

By Charles and Marilyn S

I am a current client of this provider

They have been very flexible with our schedule and understanding of our needs. They are also responding to our feedback. They always are doing what we ask of them each and every day.

January 11, 2018

By Rosemary W_1

I am a current client of this provider

I think it seems like the workers I have had have all been nice to me. They always send me reliable caregivers that are eager to help. My life has been easier in a lot of ways because of the care. My gal now opens a lot of my boxes and jars because I cannot anymore. I did not ever need to ask them to do that.

December 14, 2017

By Beverly P

I am a past client of this provider

Home Helpers could provide better caregivers. Home Helpers needs to provide better caregivers. If Home Helpers provided better caregivers, things would fall into place.

December 09, 2017

By Paul

I am a current client of this provider

Home Helpers is a very useful tool for a home-bound elderly person that is in bad physical health. Home Helpers could make her life easier by having a caregiver that is physically capable to do certain tasks.

November 20, 2017

By Irene T

I am a current client of this provider

Home Helpers is very helpful. The people are very pleasant and nice to be around. The services from Home Helpers have been helpful for me by helping with meals and getting things for me.

November 19, 2017

By rbiggert

I am a current client of this provider

Home Helpers do a great job of getting the right helpers for us. Scheduling can sometimes be challenging but they manage to work it out.

October 20, 2017

By Terry N_1

I am a current client of this provider

Home Helpers has some good caregivers that work for them. (Possible discharge interview.) We needed the caregivers 24 hours a day.

October 19, 2017

By Diana M_10

I am a current client of this provider

I would recommend Home Helpers because they seem to be on time and interested in helping you to do your daily tasks. The service has helped me by anticipating my needs.

October 12, 2017

By Jean D_2

I am a current client of this provider

It depends on who the helpers is, but we have at least one who is very good. It's very important because one caregiver helped my wife reverse her senile dementia, and I didn't even know that was possible.

October 12, 2017

By Alberta F

I am a current client of this provider

Home Helpers has never disappointed me. Home Helpers has taken a lot of the chores I would do away. They have made my life easier.

September 26, 2017

By Georgia G

I am a current client of this provider

I would tell someone that Home Helpers is very accommodating and informative. There are a lot of services offered, and they have a lot of help available.

September 21, 2017

By Frances and Demetrio M

I am a current client of this provider

I would highly recommend Home Helpers to others because the caregiver works a lot with us, and she does a great job. Before, I would care for my husband, but now I can't do everything like cooking, cleaning, and going to the store. What Home Helpers does for us really takes a lot of weight off my shoulders.

September 14, 2017

By Frank H_2

I am a current client of this provider

Home Helpers has a selection of experienced people who know their jobs and they are very caring. Home Helpers has made my life easier by having whatever I had under control. I was in the hospital for five days and then again for ten days.

September 12, 2017

By Roxie Z

I am a current client of this provider

Home Helpers has been very reliable and helpful in their services. I don't drive anymore, so Home Helpers is able to do that for me. They are very helpful in taking me wherever I need to go.

August 28, 2017

By Elizabeth Ann O

I am a current client of this provider

Home Helpers is there when I need them. I would tell a friend they are the best on my list. Home Helpers has made life easier because I know the caregivers are always there.

August 26, 2017

By dianemildred

I am a past client of this provider

Home Helpers Hinsdale is the Best. I have worked the field of aging for over 40 years and when I needed help for my Mom I called Mike and Mary Home Helpers. They did a fabulous job. It is like having family helping out.

August 24, 2017

By Martin K

I am a past client of this provider

I was the medical power of attorney for my mother. My sister was the financial power of attorney. My sister insisted that we use independent care givers. Experienced much turn over, a lack of meaningful care as they basically baby sat my mother and then their was the tax implications of independents . I become concerned over the events and contracted with the Home Helpers of Hinsdale They met with use, provided a care plan, their staff were extremely professional and their was always a voice on the other end of the phone when we had a question. When the time came for my mother to transition from this world to the next they were with us through the whole experience. I would not hesitate to recommend Home Helpers of Hinsdale for in home medical care

August 23, 2017

By ali0909

I am a past client of this provider

Home Helpers caregivers helped my mother for a few years and worked very hard to place her with the appropriate caregivers and customize a plan to her ever changing needs. The office and RN are very professional and very helpful. Available around the clock and always staying on top of their caregivers and clients by checking in. It is not easy for a senior to accept that they need help and lose independency. But Home Helpers works to make that transition a little bit easier for the client and family.

August 16, 2017

By Josephine "Jo" M

I am a current client of this provider

We have not had many problems. The client has gone through a number of caregivers, but the caregiver is just wonderful. Home Helpers services allow me to got work without worrying about my mom.

August 15, 2017

By Evangeline A

I am a current client of this provider

Home Helpers is very responsive, especially if a caregiver can't make it or cancels. They work hard to replace them. They're very respectful, and the caregivers seem to know what they're doing. My mom had a couple of falls, and we needed someone to help with walking and overnight care. It allows me to sleep and get help with care I can't do myself.

August 14, 2017

By Ken B

I am a current client of this provider

Home Helpers keeps giving me different people until I get the person that I like. Home Helpers has given me a little more time for myself.

July 31, 2017

By Jean K_4

I am a current client of this provider

I thought I could do without Home Helpers' care, but they have been a tremendous help to me. I do not have to make my bed or do the laundry, and it just makes my life a lot easier.

July 31, 2017

By Susan F_3

I am a current client of this provider

Home Helpers is a very professional operation. The caregivers are here on time.

July 28, 2017

By John A_4

I am a current client of this provider

Home Helpers has consistently strong people and they have the ability to respond when there is an accident or scheduling conflict. They are professional. Home Helpers gives the client greater attention for her daily needs and a sense of security and familiarity with someone she knows day in and day out.

July 28, 2017

By Ruth L_1

I am a current client of this provider

Home Helpers is a very organized, which is extremely helpful. It is really helpful to me that the caregiver is punctual.

July 26, 2017

By Anonymous_494

I am a current client of this provider

I would tell a friend that Home Helpers has been very cooperative and helpful on short-notice, when needed.

July 21, 2017

By Karen K_4

I am a current client of this provider

Home Helpers is there for me and they listen to me. Home Helpers anticipates what I want and need. I can talk to my caregivers and they can answer my questions. The caregivers help me sleep, they dress me, and they make my meals.

July 12, 2017

By Don and Joan S

I am a current client of this provider

Home Helpers is competent and I am pleased with my husband's care. Home Helpers has made my husband's life easier. We have 24/7 care and my husband is always operating at his peak level of capability.

May 24, 2017

By Ruth F_3

I am a current client of this provider

Home Helpers does a good job. Home Helpers has made life easier by cleaning for me.

May 23, 2017

By Rose M

I am a current client of this provider

I would tell people that Home Helpers has given me the same caregiver for over a year, and she is exceptional. The most helpful thing that Home Helpers does is help my husband stay mobile.

May 16, 2017

By Frank L_2

I am a current client of this provider

I would tell a friend that Home Helpers is very efficient. Home Helpers has made life easier by keeping me company.

May 12, 2017

By Julie M_9

I am a current client of this provider

My experience may not be the same as everyone's. The first caregiver would not have worked out and complained about her back. I would have no idea about how great Home Helpers was if it were not for my current caregiver. My experience with Home Helpers is great because of my current caregiver. When I don't have my caregiver, my life is harder.

May 12, 2017

By Susan C

I am a current client of this provider

I would tell someone that Home Helpers is efficient and thoughtful. I don't have the services every day.

April 28, 2017

By Sue N_1

I am a current client of this provider

I would tell someone that Home Helpers is professional,interesting people who have a lot empathy Home Helpers has made the client's life easier by encouraging her, and helping her.

April 20, 2017

By Catherine "Kitty" G_1

I am a current client of this provider

Home Helpers has provided us with caregivers that meet my mother's needs, that communicate well with the family, and that are very helpful to us. The services are keeping my mother motivated to make improvements.

April 17, 2017

By Merce W_1

I am a current client of this provider

I would say Home Helpers is responsive and caring. Home Helpers are there 24/7 and assist in every aspect of getting around and eating for my mom.

April 17, 2017

By Fred and Gwen S_1

I am a current client of this provider

I would recommend Home Helpers because they are on-time or early, and they are available whenever we need them. The services only help us get food at night time.

April 17, 2017

By Ann W_1

I am a current client of this provider

Home Helpers is a very good company, and they are very punctual. I have had no problems with Home Helpers. Having Home Helpers helps me get around to go grocery shopping and drive to my appointments.

April 14, 2017

By Emily K_1

I am a current client of this provider

Home Helpers is very helpful and everybody that I have had has been excellent. The services have been very good because I am by myself and it is nice to have someone else here.

April 12, 2017

By Cynthia G_4

I am a current client of this provider

I would tell someone that Home Helpers has been a good experience for us. Home Helpers has made my sister's life easier by having a daily routine and having contact with another person other than immediate family that is trying to help her.

March 29, 2017

By Melvin602077

I am a current client of this provider

I used Home Helpers for two days, and it was professional and timely. They came when they were supposed to come and left when they were supposed to leave. My mother didn't have a problem with the service. It seemed like a successful encounter. The caregiver was a good lady who seemed to understand my mother and was friendly toward her.

March 23, 2017

By Anonymous_619

I am a current client of this provider

We've had a few different caregivers, and they have been extremely nice. We are happy with them. The caregivers have been very nice, and I appreciate what they have done for us.

March 21, 2017

By Sue J_3

I am a current client of this provider

Home Helpers has been very responsive and really individualized the needs of my mother's care. Having Home Helpers has had a positive impact on me because I know that someone else is there to check on my mom.

March 20, 2017

By Betty E_3

I am a current client of this provider

I would tell my friends that Home Helpers is very reliable and that they have well-trained people. They have been a good fit for me. The service has given me a life again.

March 14, 2017

By Richard and Alice D_1

I am a current client of this provider

Home Helpers has fairly good prices, and they have good services. The caregivers are very good most of the time. The caregivers can do what my wife and I cannot do.

March 13, 2017

By Lee A_1

I am a current client of this provider

Home Helpers could be more competitive in their pricing. Home Helpers has made my life easier by making it so I don't have to worry about the client.

February 14, 2017

By Henry G_2

I am a current client of this provider

Home Helpers is really easy to work with, and scheduling is easy. When you go to the office, the staff is very informative. The services from Home Helpers motivate my dad to do the exercises that he is supposed to be doing. They give him a lot of encouragement and carry on conversations with him.

February 14, 2017

By Dave O_1

I am a current client of this provider

Home Helpers does a very good job with nursing. My brother is not even able to be sociable without the care he receives.

December 11, 2015

By Anonymous117263350

I am a current client of this provider

Home Helpers provide personal care for my husband. He needs help getting on and off the commode, out of the wheelchair and into bed, medication reminders, and heating up food for dinner. The caregiver is OK; she's doing fine. It's just basic care because he's in a wheelchair and can't walk.

October 30, 2013

By Sally17

I am a current client of this provider

Provides consistently experience, caring, thoughtful, patient and professional caregivers. The employee is knowledgeable about the patient and attends to every needs. I have found the care to be consistend and kind from those who come to our home and to everyone in the office.

August 20, 2012

By Laurel1

I am a current client of this provider

Home Helpers & Direct Link is excellent! I'm in Florida and they're caring for my mother in Illinois. It's always been a good communication with them. If I needed to get my mother to the doctor and many other concerns, they are always there. I feel I can always get a hold of someone and get a response and also take care on situations that of course I couldn't do down here. My mom has an aide coming in 3 hours a day, 7 days a week. My mother is 93 years old and pretty healthy, but can no longer drive. They're basically taking her out allowing her to get out of our house so she's not totally home bound. They take care of errands for her and take her to her doctor's appointments.

August 18, 2012

By Patricia5

I am a past client of this provider

My mom died in 2010 and I haven't had a need after that. I think initially the hospital referred them and the fact that they were local made us decide to hire them for my mom back then. They were really quite good. Sometimes when they were gaps with a caregiver they always did the best they could. There were a couple of people that didn't work out and they dismissed them right away. There's always people that come and go over time. One caregiver we got for a long term was very good in caring for my mom. She had 24/7 care after she had a surgery. I think she was 91 years old at that time. We basically had 2 caregivers. There were even a number of instances wherein Mary came over herself when the caregiver called in for an emergency. She was right and she came and did a good job. She even helped my mom get a refrigerator. They really did their best to provide good care and I was very appreciative of that.
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About Home Helpers of Hinsdale

Welcome to Home Helpers of Hinsdale, a state-licensed Home Services and Home Nursing agency whose only goal is to provide excellent home care for anyone in need of a little extra help.

Our company has earned and maintained an A+ Rating from the Home Care Standards Bureau. That means we go above and beyond state minimum requirements to find and train the very best caregivers for you or your loved one.

Our professionally trained, carefully selected caregivers serve clients in western Cook and eastern DuPage counties with expert, compassionate care, 24 hours a day, 7 days a week.

Since 2005, we have cared for our clients as if they were our own family.


Photos of Home Helpers of Hinsdale


Services and Amenities of Home Helpers of Hinsdale

Rates

  • Hourly Rate: $25/Hour
  • Live In Rate: $285/Day

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Blood Work And Other Medical Care
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 1 15 Miles To Provide Care

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Training Areas Extra: Bathing, Dressing, Nutrition And Hydration, How To Spot Signs Of Elder Abuse

Payment options

  • Credit Card
  • Check
  • Payment Options Extra: Veterans Benefits

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: Home Services (3000197) and Home Nursing (4000379)

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Home Helpers of Hinsdale

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