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(800) 558-0653

Norwood Seniors Network Chicago, IL

6009 North Nina Avenue, Chicago, IL 60631

(800) 558-0653 (Call a Family Advisor)

4.71

(106 reviews)

Offers Home Care
Top rated on Caring.com

2018, 2019

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Reviews of Norwood Seniors Network in Chicago, Illinois

4.71

(106 reviews)

    Top rated on Caring.com

    2018, 2019

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Marge W_1

    5

    February 24, 2024

    I am a current client of this provider

    I like that they have done many things like giving me wonderful helpers and I couldn't live here without them. I like that they are a wonderful organization, they have given me wonderful helpers and that's what is important to me.

    Bonita C

    5

    February 24, 2024

    I am a current client of this provider

    I like that they do everything and keep me alive and that's what they are there for. I like that they are nice3 and don't keep hounding me and take care of me and don't ask me foolish questions.

    Nancy Z

    4

    January 17, 2024

    I am a current client of this provider

    They are there for me in case I fall. They do the best they can.

    Sue J_12

    5

    December 22, 2023

    I am a past client of this provider

    They were always there for us when we needed them, either by phone or in person. The staff and the office are all really quick to get back to you and the caregivers really care about you and the family.

    Sharon_4

    5

    December 18, 2023

    I am a current client of this provider

    The agency made our experience positive because one time I got really upset, and they understood. They respond quickly. I would recommend them because they are easy to communicate with and we have had things delivered same day.

    Patricia D_11

    5

    December 12, 2023

    I am a current client of this provider

    I wouldn't be able to cope without her, and she is only here 3 times a week. I only have experience with one caregiver for the last 5 years, and she is excellent.

    Ted M_3

    5

    November 17, 2023

    I am a current client of this provider

    I get two days off that I don't have to provide care myself. They have provided good care and are prompt.

    Cheryl B_18

    4

    August 23, 2023

    I am a current client of this provider

    The most helpful has been the people themselves and I have been lucky to have them. I was looking for someone that could be a driver, but they could not find one.

    Amanda g

    5

    June 29, 2023

    I am a current client of this provider

    They keep a consistent routine for him. I like that it is convenient.

    Anonymous_7427

    5

    June 16, 2023

    I am a current client of this provider

    They provide the help we like. I love my caregiver.

    Anonymous_6655

    3

    May 30, 2023

    I am a current client of this provider

    They could help with cleaning my house more. They could give us more contact with them.

    Paul n

    4

    April 25, 2023

    I am a past client of this provider

    They could use a better selection of help. They need to get help that speaks clear English and be able to drive.

    Paul W_13

    5

    April 15, 2023

    I am a current client of this provider

    It lessens the burden of caregiving. I like their responsiveness.

    Judith K_8

    5

    February 15, 2023

    I am a current client of this provider

    They really try to fulfill my request like the services of a certain person, and they went out of their way to fulfill my request. They really try to help me and care about my situation.

    Edna O

    5

    February 9, 2023

    I am a current client of this provider

    They help me with things like dressing me and helps make my bed. I like that they're here taking care of me, and I have no complaints.

    Anonymous_6910

    5

    January 27, 2023

    I am a current client of this provider

    They help most by house cleaning. They are close by, and I get three meals a day.

    Carmella M_3

    5

    January 23, 2023

    I am a current client of this provider

    They are very patient with me and take me shopping. I really like the help they send out to me, they are very courteous and help me with a lot of things.

    Kirsten d

    5

    December 29, 2022

    I am a current client of this provider

    It has been very helpful and reassuring for her kids that she has someone. They suit our needs. They also have been meeting our expectations in terms of what we need.

    Connie _3

    5

    November 23, 2022

    I am a current client of this provider

    They are high quality and responsive. They are very professional and kind.

    Ron N_3

    5

    October 20, 2022

    I am a current client of this provider

    The most important thing they do is match good providers for the care. They have good providers.

    Anonymous_6405

    4

    August 25, 2022

    I am a current client of this provider

    Before caregivers are sent to his home, I'd like to talk to them. I like the delivery of food.

    Anonymous_5096

    4

    August 18, 2022

    I am a current client of this provider

    Transportation to doctors' appointments helps us a lot. I like they are very responsive when contacted.

    Anonymous_6200

    5

    June 29, 2022

    I am a current client of this provider

    My husband doesn't do much, and I need to get the groceries, so I usually leave the house when they are here. The people that come here to help us are very good people.

    nanct E

    5

    June 28, 2022

    I am a current client of this provider

    They always check in with the caregivers and see how well were getting along. The agency is well-organized and directed. They have excellent service.

    Marcy D_2

    5

    May 16, 2022

    I am a current client of this provider

    They have aided in the client's needs and are efficient. I like the compassionate care and the communication.

    Arden S

    5

    April 23, 2022

    I am a current client of this provider

    The agency tries to get the people that I like and enjoy. They have seen everything and they know me.

    Joanne D_2

    5

    April 16, 2022

    I am a current client of this provider

    The caregiver is helpful with things I can't do. The caregiver helps me walk better. I like the person they provided for me.

    Joy R_1

    5

    March 23, 2022

    I am a current client of this provider

    They've made my experience positive by letting me stay at my house. I like Norwood Seniors Network because they answer my calls promptly and they've given me a wonderful.

    Anonymous_5584

    5

    January 22, 2022

    I am a current client of this provider

    The services have made my life easier. The agency sends out good caregivers.

    Joe K_7

    5

    November 24, 2021

    I am a current client of this provider

    The agency are quick to respond to our needs. I like their responsiveness.

    Anonymous_5316

    4

    October 26, 2021

    I am a current client of this provider

    They need to interact with her more and be more engaging. They make her a sandwich and toilet her. I like that they seem responsive when call.

    Jeanette-- M

    5

    October 22, 2021

    I am a current client of this provider

    They send good help. I like their ability to help me obtain help.

    Melanie B_2

    5

    July 29, 2021

    I am a past client of this provider

    They reminded her of what to do everyday. We have never had complaints with them.

    Marie T_4

    5

    June 7, 2021

    I am a current client of this provider

    They are helpful by watching my mom while my dad runs out to do errands. I like that they are very caring.

    Julia K_4

    5

    January 26, 2021

    I am a current client of this provider

    It is fantastic and such a relief to be able to get out for a few hours a day knowing that mom is comfortable and taken care of. They are very local, they have provided care for our dad and our mom. We have received excellent care and they provide the services that we need, even if it's last minute.

    Arlene M_1

    5

    January 14, 2021

    I am a current client of this provider

    They do things I have trouble doing for myself. The people have been very good and help me. I appreciate that.

    Charleen B_1

    5

    December 15, 2020

    I am a current client of this provider

    She is very happy with them. She needs their help with doing generally light housekeeping. They are wonderful and take care of my sister.

    Corrine P

    5

    December 4, 2020

    I am a current client of this provider

    They keep me informed. They communicate with me. They are responsive.

    Mary H_89

    5

    November 16, 2020

    I am a current client of this provider

    It is a good impact. They help her get cleaned, with her hygiene, getting her medications, and getting her on the toilet. They take care of what they have to do for my mom's health care.

    Rae P

    5

    November 3, 2020

    I am a current client of this provider

    They are always there for my mother and they have great communication with me. They are attentive to my mother and and have great communication with me and update me on things I need to know.

    Tom B_12

    4

    October 14, 2020

    I am a current client of this provider

    She is starting to get confused, so it has really been a help. She just still has her faculties, but it works out well. They are pretty amicable and straightforward.

    Sandra E_1

    5

    August 3, 2020

    I am a current client of this provider

    The caregiver has been able to do things that we can't do because we're not always there. I've gotten good communication from the staff regarding my mom's care. I've gotten good communication with the caregiver.

    Cecile S

    5

    July 2, 2020

    I am a current client of this provider

    Norwood Seniors Network has helped the most in preparing meals for me. I like that when I call Norwood Seniors Network, they were very helpful. They really want to help you.

    Marcia K

    5

    June 3, 2020

    I am a current client of this provider

    I don't live with the client so it gives me peace of mind that they are being taken care of. The client has been sick with the virus and the caregiver has been so devoted to her. They provide constant care and take responsibility to ensure we get care.

    Rosemary D_7

    5

    June 1, 2020

    I am a current client of this provider

    They are good companions. I'm able to talk to somebody, we get along and things are agreeable. The care is good, they are very helpful, and they go out with me in the care.

    Helga--wife

    4

    May 6, 2020

    I am a current client of this provider

    I can rely on her. She does a good job. The caregiver has always been very punctual.

    Martha S_10

    5

    May 4, 2020

    I am a current client of this provider

    They are willing to come in here and do anything to help me any way they can. They help me feel more secure. They are very caring, very supportive, and willing to do anything.

    Allison G_1

    5

    April 3, 2020

    I am a current client of this provider

    It helps me to know they have someone with them to be there if they need anything. They do a great job, they have really nice caregivers.

    Joan K_2

    5

    April 2, 2020

    I am a past client of this provider

    They helped the most by pairing us with a caregiver that was efficient and a friend to my husband. I liked that they were very friendly people on the phone and had great services from the caregiver for four years.

    Joann B

    5

    March 19, 2020

    I am a current client of this provider

    It helps out with a lot of the daily chores and the things they cannot manage anymore. I come when I need to take them to appointments and it gives me peace of mind. They were really quick about coming out and evaluating things making that professional and the person we have is great.

    Joe s

    5

    March 6, 2020

    I am a current client of this provider

    They keep my mom on her medications. They could report issues to me quicker.

    Stella M_1

    4

    March 4, 2020

    I am a current client of this provider

    They are very friendly and interested in my condition. It's very nice and helpful. I appreciate what they do. The people are very nice. The service is good.

    Ralph P

    5

    January 3, 2020

    I am a current client of this provider

    They do day-to-day tasks, like cooking, cleaning, and personal care. They are local.

    John K_19

    5

    December 9, 2019

    I am a current client of this provider

    I am feeling better now since I have been at the place. They seem to pay a lot of attention to the patients, and the food is nice. Everyone seems to be nice.

    Marianne J_1

    5

    November 11, 2019

    I am a current client of this provider

    They help with daily meals. I like the variety. They have all different kinds of things that they do in their organization.

    Daniel D

    4

    October 22, 2019

    I am a current client of this provider

    She is here with her once a week, and it is very good. I like that they will come up and call when they are scheduled. The caregiver is also very good to my mom.

    Karen N

    4

    October 9, 2019

    I am a current client of this provider

    They need to find a good match for her with her caregiver. They are reliable.

    Jim C

    5

    August 14, 2019

    I am a current client of this provider

    It is very positive. The service fills its function, and the work is very good. They are good because they do what they say they are doing.

    Robert S_8

    5

    July 3, 2019

    I am a current client of this provider

    Most of the caregivers do very well. Occasionally, we get a sub who isn't trained, doesn't know what to do, and doesn't care for her very well. I like the service they provide.

    Stephen S_12

    5

    June 3, 2019

    I am a past client of this provider

    I'm not in the same state as my dad was, so it was a relief to me knowing he was in good hands. If there was anything going on with him, Norwood Seniors Network staff would let me know. They're very flexible. The hours are flexible. They met the requirements that he had. The staff has been wonderful.

    Jerry L_4

    4

    June 3, 2019

    I am a past client of this provider

    They have too many new people. She liked having the same person. They could be more consistent with caregivers that come to the home.

    Pauline K

    2

    April 4, 2019

    I am a current client of this provider

    It was some what helpful. They communicated with us and let us know what is going on. We aren't close so I was relying on them to be the eyes and ears, but we didn't hear anything until there was a crisis. I would like to see communication improved because they were really poor on communicating. I had hired them and asked for simple things like a status report on my loved one, and we never got it. I would not recommend them, and I am surprised they are accredited.

    Clare K

    4

    April 3, 2019

    I am a current client of this provider

    Their caretakers are wonderful. I have gone through three and I have the fourth one now. One I had was a very kind woman, the lady I have now is also kind and pleasant to be around. If I had the money I would keep it, but I cannot afford them. The meals were okay.

    Bill P

    4

    April 3, 2019

    I am a past client of this provider

    The ones that were good made life easier because I didn't have to be there twenty four hours a day. They could have been more attentive. I've had good and bad experiences. There have been excellent and poor caregivers. The day my father had the stroke that killed him, I wasn't contacted until late in the afternoon and there was a five hour gap in the time he showed signs of it. I was very interested in knowing what they were doing for five hours. I would advise anyone to be there at least initially and make sure you are getting your money's worth.

    Anonymous_1635

    5

    March 6, 2019

    I am a current client of this provider

    The services help me with transportation, personal hygienic needs, and with housecleaning. They are very caring, and I like the caregiver they send me. The caregiver is wonderful.

    Carol G_8

    5

    March 4, 2019

    I am a past client of this provider

    They were always there so that she wasn't by herself. They were just providing companionship, and they did a good job. They were flexible with their services because my mother lived in another home, and they still came and saw her.

    Anonymous_1478

    5

    February 14, 2019

    I am a current client of this provider

    They give my loved one some companionship and someone talk to. They have enough people to operate successfully.

    Janet H

    5

    February 8, 2019

    I am a past client of this provider

    They did chores for me in the house. They care was excellent, but the prices were too high for me. If you can pay, they are wonderful.

    Joanne P_5

    5

    January 22, 2019

    I am a past client of this provider

    They had as good of an impact as they could have. They made sure that she ate. They assisted with housekeeping and daily living. The caregivers that they sent out were fantastic.

    Martha T

    5

    January 11, 2019

    I am a current client of this provider

    They have provided someone to go visit my mom on the weekends when I'm not able to. They are very good at following up and understanding what we need.

    Charlie C_1

    4

    December 8, 2018

    I am a current client of this provider

    They can have a better impact by having more communication. They are conveniently located, and they have concern.

    Anonymous_902

    4

    December 3, 2018

    I am a current client of this provider

    They're taking care of me, and I have someone coming every day to see how I'm doing. They come every day and they can be depended on.

    Jim V_2

    5

    November 7, 2018

    I am a current client of this provider

    I have comfort in knowing my mother is being taken of. They hire very good caregivers.

    Marilyn F_3

    5

    November 5, 2018

    I am a current client of this provider

    I could not do it by myself. I get help with bathing and dressing. She notices stuff and points things out to me. The caretaker is very good and she works with me as a team.

    Anonymous_146

    4

    October 12, 2018

    I am a current client of this provider

    In the beginning, we had bad experiences, but we had to get our loved one ready to receive care. They are flexible with the schedule week to week. I've noticed the caregivers they send are very young and not very experienced. My loved one needs someone to watch over them, and we would like someone that is closer to their age.

    Sherry/Ron B

    5

    September 13, 2018

    I am a past client of this provider

    She needed them in order to get around. Without the help, my mom wouldn't be able to do the things she wanted to. The people they sent were very accommodating and trusting. My mother was comfortable with them.

    Nicole K_1

    5

    September 4, 2018

    I am a current client of this provider

    They provide transportation for him to go see his wife a couple of times a week. They seem to really care about my father and I would recommend it to anybody who needs the care.

    Josh M

    4

    August 7, 2018

    I am a current client of this provider

    We would like a little more consistency with people following directions, and in doing what needs to be done with my mom's care. They've been helpful with any questions or issues that arise.

    Janis G

    5

    August 6, 2018

    I am a current client of this provider

    They have helped him the most by being a companion for him and making sure he eats and gets his medicine. I like that if I have any questions, I can call and get an answer.

    Karen R

    5

    July 16, 2018

    I am a past client of this provider

    They help me the most by going grocery shopping. I never tried any other companies. They have patience and they are willing to help me.

    Tammy

    4

    July 5, 2018

    I am a current client of this provider

    I don't have to check up on my aunt anymore because I know that the caregiver will be there for her. I like how dependable Norwood Seniors Network is.

    Elizabeth N

    5

    July 3, 2018

    I am a past client of this provider

    The first caregiver that my sister had didn't click. The other caregiver that she had they clicked and they would go out and shop together. She was very well trained. The caregivers didn't get much training and there was a higher turnover. They had caregivers that didn't get screened well.

    Rebecca D_2

    5

    May 18, 2018

    I am a past client of this provider

    Helen was a life changer. She became part of the family in such a short time. The people they have found do this for a reason and not just a job. They have kindness, generosity, and constant communication. Sometimes the personalities of the people they provided weren't good and then they were able to find someone who worked better for my dad the very next shift.

    Joan H

    4

    May 10, 2018

    I am a current client of this provider

    If it weren't for the services, I would be in a nursing home. I don't want to go into a nursing home as a patient. They have a very caring staff. They keep asking me if I'm alright and if they can do anything for me. They ask me if I need things. They're very solicitous, concerned, and involved.

    Carol G

    4

    May 3, 2018

    I am a current client of this provider

    Very seldom is my loved one left alone, there are lots of activities going on so that's great for her. There's constant contact with employees. My loved one has short memory loss so the attention is great, it makes a difference for her to talk with someone.

    Carmella M

    5

    April 4, 2018

    I am a past client of this provider

    I was very lucky and I got a perfect match for my husband. The service not only made life easier, it enriched it as well. My husband never would have been able to continue his favorite activity without his caregiver.

    Chris H

    5

    March 30, 2018

    I am a past client of this provider

    We were happy with their service because we liked the people. We had a couple of different caretakers come, and we were happy with all of them. We had no bad experiences. They helped out because somebody was there with my father-in-law when we couldn't be. They helped with laundry and errands as well.

    Bill

    5

    March 6, 2018

    I am a current client of this provider

    The service from Norwood Seniors Network has been pretty good. The caregiver helps my dad with housekeeping, provides assistance and company, cooks for him, and things like that. It's been good overall.

    William M

    5

    January 3, 2018

    I am a current client of this provider

    They are very personable and conscientious. They deal with my loved one at her level and they are able to fit in with her. It has made my loved one feel comfortable.

    Donna P

    5

    December 7, 2017

    I am a current client of this provider

    I would tell someone that when you have an aging parent, Norwood Seniors Network is the number one resource to go to. They will satisfy all of your needs, and if they don't have the services you need, they will do research for you to find those services somewhere else. The quality of the client's life has actually gone up because of Norwood Seniors Network. He likes his caregiver, and he looks forward to her coming.

    Meghan V

    5

    November 15, 2017

    I am a past client of this provider

    Norwood Seniors Network is really responsive. They have good people working for them. They are easy to contact if a problem arises. The caregiver was there to care for my mom. It was a huge burden lifted to have someone to care for her.

    Eve Z_2

    5

    October 10, 2017

    I am a current client of this provider

    I'm very satisfied with Norwood Seniors Network because they help me and my caregiver helps me an awful lot. Norwood Seniors Network has made my life easier for me because I have bad legs, and I can't get around like I used to. They take care of everything for me.

    Lynn G_6

    5

    October 6, 2017

    I am a current client of this provider

    I would tell a friend that in the several years we received care from Norwood Seniors Network we have never had any issues with them. Norwood Seniors Network has made life easier by providing company for my dad and in making sure he is showered, clean, and healthy physically and emotionally.

    Patricia M_2

    4

    September 22, 2017

    I am a current client of this provider

    I would recommend Norwood Seniors Network because I am very happy with the services I have gotten. I have been with Norwood Seniors Network for about 8 years now, and they have made a big impact on me.

    Eileen K

    5

    September 14, 2017

    I am a current client of this provider

    The people that have been taking care of my loved one are really good. My loved one has somebody with him during the day to help him out with whatever he needs.

    Wayne W_1

    5

    September 5, 2017

    I am a current client of this provider

    Norwood Seniors Network has caring and professional people. I know my mother is safe and that things are getting done around the house. We have confidence in the people who are helping her.

    Anonymous_418

    4

    August 23, 2017

    I am a current client of this provider

    Norwood Seniors Network has been fine for us. I think it is important for a family member to be present to meet the caregivers when they come. The most important aspect of my loved one's services is the supervision they receive for their daily needs and getting them active. If my loved one's caregivers weren't there for them, they would lay in bed all day with some needs getting looked over by others that are around my loved one.

    Beverly B_3

    5

    August 9, 2017

    I am a current client of this provider

    Norwood Seniors Network usually sends very good people to my house. I cannot speak for the other caregivers that I have not worked with, but based on these people I have had, they seem to be good, reasonable, and efficient. The caregivers follow instructions to the letter, and they are very efficient and friendly in my home.

    Nancy G_4

    5

    July 20, 2017

    I am a current client of this provider

    Norwood Seniors Network has been very good. I have had no problems with the caregivers, and they have been cooperative and helpful. The caregivers have helped me out a lot, and they give me a break.

    Audrey &

    4

    July 13, 2017

    I am a past client of this provider

    I think each person has to chose the care based on their particular situation but I would say that someone should definitely check out Norwood Seniors Network. Norwood Seniors Network met all of the client's needs, but whether she felt that it was enough is another question.

    Laura K_1

    5

    June 7, 2017

    I am a current client of this provider

    I would tell my friends that Norwood Seniors Network has different caregivers. Some I am more pleased with than others. The service takes away some of the burden from me in taking care of my father.

    Mary Margaret G

    5

    June 6, 2017

    I am a past client of this provider

    Norwood Seniors Network has worthwhile services. All of the people at Norwood Seniors Network are very good. They got me walking twice after I lost my ability to walk from fracturing my hip.

    Steve H_2

    5

    June 5, 2017

    I am a current client of this provider

    I would tell a friend that Norwood Seniors Network does what I expect them to do for me on a daily basis. Norwood Seniors Network has made life easier by taking care of me and by doing what I want them to do.

    Cathy C

    5

    April 5, 2017

    I am a current client of this provider

    I would tell someone that Norwood Seniors Network has sent out very competent caregivers. The caregiver makes my life better because she does a nice job taking care of my mother.

    Lenny K_1

    5

    March 7, 2017

    I am a current client of this provider

    Norwood Seniors Network is very tuned into the everyday requirements of the seniors they work with. The services make it so someone is there to take care of the client's daily needs. It keeps him safe and provides him with companionship.

    Carol H_4

    4

    February 17, 2017

    I am a past client of this provider

    I would tell someone that the staff at Norwood Seniors Network is very empathetic. It made us feel more comfortable knowing that Marjan was being well taken care of.

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    About Norwood Seniors Network in Chicago, Illinois

    Norwood Seniors Network is here for you. Based in the Norwood Park community of Chicago, we are a non-profit organization that provides comprehensive in-home care, care management, home-delivered meals, transportation, and more. Everything we do is centered on making older adults feel safer and healthier while creating a more independent and secure lifestyle.

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