Norwood Seniors Network

Offers Home Care

64 Reviews
Call (800) 973-1841
Norwood Seniors Network (800) 973-1841
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Reviews of Norwood Seniors Network

64 Reviews Write a review

Home Care Reviews for Norwood Seniors Network

July 03, 2019

By Ralph P

I am a current client of this provider

They make it so he is able to stay in his house and have care. They are very high priced, like almost the highest. They aren't in line with other companies I have been checking with, and they just raised their rates. I would like a long term client discount.

July 03, 2019

By Robert S_8

I am a current client of this provider

Most of the caregivers do very well. Occasionally, we get a sub who isn't trained, doesn't know what to do, and doesn't care for her very well. I like the service they provide.

June 03, 2019

By John K_19

I am a current client of this provider

It seems to help my husband. He seems to be getting better. I like the people that come here. They seem very nice and professional.

June 03, 2019

By Stephen S_12

I am a past client of this provider

I'm not in the same state as my dad was, so it was a relief to me knowing he was in good hands. If there was anything going on with him, Norwood Seniors Network staff would let me know. They're very flexible. The hours are flexible. They met the requirements that he had. The staff has been wonderful.

June 03, 2019

By Jerry L_4

I am a past client of this provider

They have too many new people. She liked having the same person. They could be more consistent with caregivers that come to the home.

May 03, 2019

By Marcia K

I am a current client of this provider

It gives me peace of mind that I don't have to be concerned about what's happening with my parents. When there has been an issue, they have been very responsive. When we had concerns about a particular caregiver or anything going on with scheduling on their end, they have been extremely good about contacting us and making sure we know what's going on.

May 03, 2019

By Cecile S

I am a current client of this provider

They do ask questions. The fact that they do ask is important. It would save me a trip, if they didn't ask and if they just left something. I appreciate that they do ask questions. They keep in touch with you, and the people they send are very good, nice, and accommodating. I like all the people that come here.

April 04, 2019

By Pauline K

I am a current client of this provider

It was some what helpful. They communicated with us and let us know what is going on. We aren't close so I was relying on them to be the eyes and ears, but we didn't hear anything until there was a crisis. I would like to see communication improved because they were really poor on communicating. I had hired them and asked for simple things like a status report on my loved one, and we never got it. I would not recommend them, and I am surprised they are accredited.

April 03, 2019

By Clare K

I am a current client of this provider

Their caretakers are wonderful. I have gone through three and I have the fourth one now. One I had was a very kind woman, the lady I have now is also kind and pleasant to be around. If I had the money I would keep it, but I cannot afford them. The meals were okay.

April 03, 2019

By Bill P

I am a past client of this provider

The ones that were good made life easier because I didn't have to be there twenty four hours a day. They could have been more attentive. I've had good and bad experiences. There have been excellent and poor caregivers. The day my father had the stroke that killed him, I wasn't contacted until late in the afternoon and there was a five hour gap in the time he showed signs of it. I was very interested in knowing what they were doing for five hours. I would advise anyone to be there at least initially and make sure you are getting your money's worth.

March 13, 2019

By Joan K_2

I am a current client of this provider

Because we have a caregiver, I can get out to go shopping or to the doctor. They will give him half an hour of exercise time. The caregiver is always on time, they answer any questions if I have them, and if I need the caregiver to come longer, I just call them.

March 06, 2019

By Anonymous_1635

I am a current client of this provider

The services help me with transportation, personal hygienic needs, and with housecleaning. They are very caring, and I like the caregiver they send me. The caregiver is wonderful.

March 04, 2019

By Carol G_8

I am a past client of this provider

They were always there so that she wasn't by herself. They were just providing companionship, and they did a good job. They were flexible with their services because my mother lived in another home, and they still came and saw her.

February 14, 2019

By Anonymous_1478

I am a current client of this provider

They give my loved one some companionship and someone talk to. They have enough people to operate successfully.

February 08, 2019

By Janet H

I am a past client of this provider

They did chores for me in the house. They care was excellent, but the prices were too high for me. If you can pay, they are wonderful.

January 22, 2019

By Joanne P_5

I am a past client of this provider

They had as good of an impact as they could have. They made sure that she ate. They assisted with housekeeping and daily living. The caregivers that they sent out were fantastic.

January 11, 2019

By Martha T

I am a current client of this provider

They have provided someone to go visit my mom on the weekends when I'm not able to. They are very good at following up and understanding what we need.

December 08, 2018

By Charlie C_1

I am a current client of this provider

They can have a better impact by having more communication. They are conveniently located, and they have concern.

December 03, 2018

By Anonymous_902

I am a current client of this provider

They're taking care of me, and I have someone coming every day to see how I'm doing. They come every day and they can be depended on.

December 03, 2018

By Arlene M_1

I am a current client of this provider

It helps me do things that I can't do myself. The people who work for this agency have been very friendly and helpful.

November 06, 2018

By Jim V_2

I am a current client of this provider

I have comfort in knowing my mother is being taken of. They hire very good caregivers.

November 05, 2018

By Marilyn F_3

I am a current client of this provider

I could not do it by myself. I get help with bathing and dressing. She notices stuff and points things out to me. The caretaker is very good and she works with me as a team.

October 12, 2018

By Anonymous_146

I am a current client of this provider

In the beginning, we had bad experiences, but we had to get our loved one ready to receive care. They are flexible with the schedule week to week. I've noticed the caregivers they send are very young and not very experienced. My loved one needs someone to watch over them, and we would like someone that is closer to their age.

October 09, 2018

By Marianne J_1

I am a current client of this provider

They take the responsibility from me on some of the things that I have to do. It provides relief for the family.

September 12, 2018

By Sherry/Ron B

I am a past client of this provider

She needed them in order to get around. Without the help, my mom wouldn't be able to do the things she wanted to. The people they sent were very accommodating and trusting. My mother was comfortable with them.

September 04, 2018

By Nicole K_1

I am a current client of this provider

They provide transportation for him to go see his wife a couple of times a week. They seem to really care about my father and I would recommend it to anybody who needs the care.

August 07, 2018

By Josh M

I am a current client of this provider

We would like a little more consistency with people following directions, and in doing what needs to be done with my mom's care. They've been helpful with any questions or issues that arise.

August 06, 2018

By Janis G

I am a current client of this provider

They have helped him the most by being a companion for him and making sure he eats and gets his medicine. I like that if I have any questions, I can call and get an answer.

July 16, 2018

By Karen R

I am a past client of this provider

They help me the most by going grocery shopping. I never tried any other companies. They have patience and they are willing to help me.

July 05, 2018

By Tammy

I am a current client of this provider

I don't have to check up on my aunt anymore because I know that the caregiver will be there for her. I like how dependable Norwood Seniors Network is.

July 03, 2018

By Elizabeth N

I am a past client of this provider

The first caregiver that my sister had didn't click. The other caregiver that she had they clicked and they would go out and shop together. She was very well trained. The caregivers didn't get much training and there was a higher turnover. They had caregivers that didn't get screened well.

May 18, 2018

By Rebecca D_2

I am a past client of this provider

Helen was a life changer. She became part of the family in such a short time. The people they have found do this for a reason and not just a job. They have kindness, generosity, and constant communication. Sometimes the personalities of the people they provided weren't good and then they were able to find someone who worked better for my dad the very next shift.

May 10, 2018

By Joan H

I am a current client of this provider

If it weren't for the services, I would be in a nursing home. I don't want to go into a nursing home as a patient. They have a very caring staff. They keep asking me if I'm alright and if they can do anything for me. They ask me if I need things. They're very solicitous, concerned, and involved.

May 03, 2018

By Carol G

I am a current client of this provider

Very seldom is my loved one left alone, there are lots of activities going on so that's great for her. There's constant contact with employees. My loved one has short memory loss so the attention is great, it makes a difference for her to talk with someone.

April 04, 2018

By Carmella M

I am a past client of this provider

I was very lucky and I got a perfect match for my husband. The service not only made life easier, it enriched it as well. My husband never would have been able to continue his favorite activity without his caregiver.

March 29, 2018

By Chris H

I am a past client of this provider

We were happy with their service because we liked the people. We had a couple of different caretakers come, and we were happy with all of them. We had no bad experiences. They helped out because somebody was there with my father-in-law when we couldn't be. They helped with laundry and errands as well.

March 05, 2018

By Bill

I am a current client of this provider

The service from Norwood Seniors Network has been pretty good. The caregiver helps my dad with housekeeping, provides assistance and company, cooks for him, and things like that. It's been good overall.

January 03, 2018

By William M

I am a current client of this provider

They are very personable and conscientious. They deal with my loved one at her level and they are able to fit in with her. It has made my loved one feel comfortable.

December 06, 2017

By Donna P

I am a current client of this provider

I would tell someone that when you have an aging parent, Norwood Seniors Network is the number one resource to go to. They will satisfy all of your needs, and if they don't have the services you need, they will do research for you to find those services somewhere else. The quality of the client's life has actually gone up because of Norwood Seniors Network. He likes his caregiver, and he looks forward to her coming.

November 14, 2017

By Meghan V

I am a past client of this provider

Norwood Seniors Network is really responsive. They have good people working for them. They are easy to contact if a problem arises. The caregiver was there to care for my mom. It was a huge burden lifted to have someone to care for her.

October 10, 2017

By Eve Z_2

I am a current client of this provider

I'm very satisfied with Norwood Seniors Network because they help me and my caregiver helps me an awful lot. Norwood Seniors Network has made my life easier for me because I have bad legs, and I can't get around like I used to. They take care of everything for me.

October 06, 2017

By Lynn G_6

I am a current client of this provider

I would tell a friend that in the several years we received care from Norwood Seniors Network we have never had any issues with them. Norwood Seniors Network has made life easier by providing company for my dad and in making sure he is showered, clean, and healthy physically and emotionally.

September 22, 2017

By Patricia M_2

I am a current client of this provider

I would recommend Norwood Seniors Network because I am very happy with the services I have gotten. I have been with Norwood Seniors Network for about 8 years now, and they have made a big impact on me.

September 13, 2017

By Eileen K

I am a current client of this provider

The people that have been taking care of my loved one are really good. My loved one has somebody with him during the day to help him out with whatever he needs.

September 05, 2017

By Wayne W_1

I am a current client of this provider

Norwood Seniors Network has caring and professional people. I know my mother is safe and that things are getting done around the house. We have confidence in the people who are helping her.

August 23, 2017

By Anonymous_418

I am a current client of this provider

Norwood Seniors Network has been fine for us. I think it is important for a family member to be present to meet the caregivers when they come. The most important aspect of my loved one's services is the supervision they receive for their daily needs and getting them active. If my loved one's caregivers weren't there for them, they would lay in bed all day with some needs getting looked over by others that are around my loved one.

August 09, 2017

By Beverly B_3

I am a current client of this provider

Norwood Seniors Network usually sends very good people to my house. I cannot speak for the other caregivers that I have not worked with, but based on these people I have had, they seem to be good, reasonable, and efficient. The caregivers follow instructions to the letter, and they are very efficient and friendly in my home.

July 20, 2017

By Nancy G_4

I am a current client of this provider

Norwood Seniors Network has been very good. I have had no problems with the caregivers, and they have been cooperative and helpful. The caregivers have helped me out a lot, and they give me a break.

July 13, 2017

By Audrey &

I am a past client of this provider

I think each person has to chose the care based on their particular situation but I would say that someone should definitely check out Norwood Seniors Network. Norwood Seniors Network met all of the client's needs, but whether she felt that it was enough is another question.

July 10, 2017

By Arden S

I am a current client of this provider

Norwood Seniors Network sends honest girls, they really do a great service and they drive me to my appointments, and do vacuuming. I wouldn't be in my house if it wasn't for Norwood Seniors Network.

June 06, 2017

By Laura K_1

I am a current client of this provider

I would tell my friends that Norwood Seniors Network has different caregivers. Some I am more pleased with than others. The service takes away some of the burden from me in taking care of my father.

June 06, 2017

By Mary Margaret G

I am a past client of this provider

Norwood Seniors Network has worthwhile services. All of the people at Norwood Seniors Network are very good. They got me walking twice after I lost my ability to walk from fracturing my hip.

June 05, 2017

By Steve H_2

I am a current client of this provider

I would tell a friend that Norwood Seniors Network does what I expect them to do for me on a daily basis. Norwood Seniors Network has made life easier by taking care of me and by doing what I want them to do.

April 05, 2017

By Cathy C

I am a current client of this provider

I would tell someone that Norwood Seniors Network has sent out very competent caregivers. The caregiver makes my life better because she does a nice job taking care of my mother.

March 07, 2017

By Lenny K_1

I am a current client of this provider

Norwood Seniors Network is very tuned into the everyday requirements of the seniors they work with. The services make it so someone is there to take care of the client's daily needs. It keeps him safe and provides him with companionship.

February 17, 2017

By Carol H_4

I am a past client of this provider

I would tell someone that the staff at Norwood Seniors Network is very empathetic. It made us feel more comfortable knowing that Marjan was being well taken care of.
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About Norwood Seniors Network

Norwood Seniors Network is here for you. Based in the Norwood Park community of Chicago, we are a non-profit organization that provides comprehensive in-home care, care management, home-delivered meals, transportation, and more. Everything we do is centered on making older adults feel safer and healthier while creating a more independent and secure lifestyle.


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