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Serenity Home Health Care Miami, FL
7925 NW 12 Street, Suite 101, 206, Miami, FL 33126
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Reviews of Serenity Home Health Care in Miami, Florida
2.0
(2 reviews)
Feli
1
|
October 12, 2019
I would not recommend Serenity Home Health to anyone. My mom came home and every day I would call the agency to find out the date when all the services were coming to see my mom. I'm talking about the RN, the home-health aide, and the physical and occupational therapists. Everyday they gave me reasons for not showing up that day, and they said that they were just going to call to get in touch with this therapist. The therapist finally came to the house for evaluation, and it wasn't even the therapy. Then the home health aide didn't even call me or anything. I'm going to meet with the social worker and let her know I want another home healthcare provider. The only person that really came to the house quickly was the RN. She was very nice, and I can't complain about her personality and her interactions with us. I'm a nurse so I know how they should be working with the patients. The only thing this nurse did was check her blood pressure and her heart rate, and that's it. My mom has a pressure ulcer and she should have checked that, but she didn't, so I did it myself. The home health aide doesn't call me and when I called the agency they just said, "Oh, she didn't call you?" So I had to find people to help with my mom and it's costing me more money.
Leah
3
|
September 3, 2019
My mother is using Serenity Home Health Care. Our communication with the agency could be better, but the caregivers are professional. We're waiting on a replacement physical therapist and a home health aide, but we haven't heard from them yet.
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Medicare
Overall
3.0
About Serenity Home Health Care in Miami, Florida
Serenity Home Health Care is a Senior Care provider in Miami, Florida that offers residents Home Health Agencies services. Contact Serenity Home Health Care for more details on services and rates.
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