As an out of state person finding the correct company to take care of my Mom was frightening and confusing. Right at Home worked with me in many different ways. My Mom was needing 24 hour care. One of the things I liked the most was their phone service. Mary was on the other end most of the time and she was heaven sent. Impeccable service. The people scheduled to arrive at my Mom's home were ALWAYS on time (I know, because we had cameras in her home and outside her front door). They always treated my mom like if they were family. I could either call the main phone number to contact the personal caregivers but I had most of their phone numbers if I needed to contact them direct. At the end of the day that's what we are looking for, and organized company that can be there with our loved ones and let them feel cared for. Communication with this company was key and they always worked with me to make sure Mom had everything she needed or went everywhere she needed to go. If you are looking for in home care, don't pass them up.
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Reviews of Right at Home Miami, FL
Home Care Reviews for Right at Home Miami, FL
February 22, 2020
I am a past client of this provider
January 05, 2020
I am a past client of this provider
My mother needed few hours to assist her during the week. Both nurses during the 2 years were great. Office staff always responded on time via email or cell if any changes on schedule. The nurses were on time and did show interest on helping muy mother during their visits, Ms Iliana was the most involved, friendly and reliable, we will miss her now that my mother moved. Thank you all for a great experience.
December 18, 2019
I am a past client of this provider
They allowed her to stay at home, and they met her needs.
The caregivers always showed up and did what we asked.
November 25, 2019
I am a current client of this provider
Right at Home was “right on time” in providing the transportation to the hospital facility, support during my stay for the surgical procedure, and the subsequent transportation home and the ensuing home care; All in spite of the fact that none of the details of these various aspects of surgical care could be predicted in advance in terms of level and length of care needed, and the actual timing of the events.
The procedure was an outpatient surgery but complications due to various risk factors might have resulted in a longer hospital stay and/or unforeseen home care requirements.
On the day prior to the surgery, the assigned nursing aide contacted me by telephone to introduce their self and to confirm the next morning's schedule; and as plans so often go, later that same day I was contacted by the surgical coordinators and informed that the time of the early morning surgery had been moved back even earlier by one hour. This was no problem for the compassionate and understanding Right at Home nursing aide – picking me up at my home and transporting me to the hospital literally in the middle of the night.
All of these uncertainties were accurately and fairly taken into account in the initial care contract I signed with Right at Home to provide nursing aid’s staffing services.
I am very well pleased by the outcome of my care by Right at Home and I fully realize the importance of their service during surgical and other medical procedures planning.
November 19, 2019
I am a current client of this provider
I like that I can go to work.
The availability of quality and trained personnel could be improved.
October 10, 2019
I am a current client of this provider
She fixes meals for us and takes us places.
I like the care. The caregiver that is assigned to us is very professional and caring, and she does a lot for us. We feel very fortunate to have the person we have.
August 27, 2019
I am a current client of this provider
I like knowing that they woman is coming here regularly.
I like that they are dependable.
July 22, 2019
I am a current client of this provider
The agency helps my father, who is unable to care for himself. They help with the necessities of daily life.
I like the professionalism and reliability of the agency.
June 21, 2019
I am a current client of this provider
I work, so having a caregiver at home is very helpful. I couldn't do it without her.
I actually like our caregiver. I don't care for the price because it is too expensive.
May 23, 2019
I am a current client of this provider
I really feel that I am the kind of person who maintains a degree of independence. She helps me all that she can.
They respond very quickly to any notifications of problems.
April 17, 2019
I am a current client of this provider
The services help keep my loved one aware of her surroundings.
They need to make it easier to our records.
March 27, 2019
I am a past client of this provider
I cannot say enough about Right At Home – Miami. They were fantastic in taking care of my step-mother after losing my father this past December. Charles Anderson (Director) is professional yet personable and Laura, Aurora and Mariela (the nurses/caretakers) were far and away the most caring and lovely ladies you could hope for! Since I live in New Jersey, I was worried about who would take care of my step-mother until I found a more permanent solution and within a week of meeting Charles (who came to the hospital to meet with me) we had Laura during the night shift and Aurora during the day and my step-mother LOVED them!
March 26, 2019
I am a current client of this provider
It has made it a little easier for me. They give him his bath, breakfast, and help him dress. They pretty much do what they are supposed to.
I like that they check on their people, come on time, and leave on time. If they can't come, they will call me to see if I need someone else to come. They monitor their workers.
January 21, 2019
I am a current client of this provider
The caregiver has helped my husband and me, mostly. But my husband does not understand everything that is going on.
They have been great. They are very good at calling me back when I miss them. They are always hands-on.
December 10, 2018
I am a current client of this provider
They help me with showering, driving, groceries, and getting the mail.
They are reliable and competent.
October 17, 2018
I am a current client of this provider
It helps me a lot. I don't have to worry about food or lunch. I don't have to worry about the day or time things being taken care of because they do that.
I have no complaints about them. I would recommend them.
September 19, 2018
I am a current client of this provider
The first person we had was phenomenal. The second person we had wasn't as good. She isn't a self-starter and she did not do anything around the house.
They are extremely responsive. I called them on the weekend and they had someone for me the next day.
August 20, 2018
I am a current client of this provider
The impact has been good because once we found a good match, things improved for her.
In general, it is hard to find good quality care. It took a while to find a match for my mom.
July 25, 2018
I am a past client of this provider
They did a great job with the situations they were in. We were able to function a lot better.
Everyone that we talked to was lovely and we loved them to death.
April 27, 2018
I am a current client of this provider
I like that there are reliable and I can reach them at any time. It allows me to go to work while they care for my mother.
April 19, 2018
I am a current client of this provider
They are the best in the world. They are wonderful and honest. They do a heck of a job. I appreciate that they are here and know what to do.
March 26, 2018
I am a current client of this provider
They are very responsible and reliable. They make my life easier in different areas, like helping me go to doctor appointments and shopping.
December 18, 2017
I am a past client of this provider
I would tell a friend that Right at Home is friendly, efficient, and on target. Right at Home has made my life easier because they were able to help my husband with things that I wasn't able to do.
November 14, 2017
I am a current client of this provider
Right at Home is very responsive and accommodating to my schedule. My mother can be a difficult client, and Right at Home has been able to provide care for her.
August 25, 2017
I am a current client of this provider
Right at Home has been so helpful to my family in a time of need. Our caregiver is so loving and thoughtful. I don't know what we would do without them.
April 20, 2017
I am a current client of this provider
I would tell my friends that I think very highly of Right at Home. The caregivers do everything for the client. She cannot do a lot of things for herself.
March 06, 2017
Other
Caring for an ill parent is a stressful and daunting task. I was so impressed by the professional and caring staff of Right at Home. Charles came to my mother's home for an initial evaluation and was able to assess her needs and provide her excellent care as well as assist us with the difficult work in navigating and submitting information to my mother's long term care insurance policy.He and Right at Home were real life savers and myself and my family are most grateful. I would highly recommend this agency.
February 17, 2017
I am a current client of this provider
Right at Home has good employees, and they are qualified. Right at Home has made my life a lot easier.
February 16, 2017
I am a current client of this provider
I am extremely satisfied with excellent service and positive attitude provided by my Right at Home caregiver. She is reliable, trustworthy, caring and nurturing to my family member. I recommend Right at Home for their top notch management as well.
December 14, 2016
I am a current client of this provider
Right at Home was very accommodating and understanding of our loved ones needs. When caring for my grandmother they add a sense of comfort and security for our family while following her wishes to remain in her home.
December 09, 2016
Other
One of my employees needed assistance with their parents and we recommended Right at Home Care after all the great things we heard about it. My employee and their parents are extremely satisfied with the quality and professionalism of the care provided. Would recommend in a heart beat.
About Right at Home Miami, FL
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
Areas Served: All of Miami-Dade County including, Miami, Miami Beach, Aventura, Sunny Isles, Bal Harbour, North Miami, Key Biscayne, Coral Gables, Coconut Grove, Pinecrest, Kendall, Cutler Bay.
Licenses: HHA #299994601
Agency Type : Full Service Agency (we directly employ and supervise the caregivers)
Range of Services: Companion Care, Personal Care, In-Home Health Care, Respite Care, Alzheimer’s/Dementia Care, Parkinson’s Care
Travel: We travel to all of Miami-Dade County
Screening:
- Conduct Personal Interview with Director of Care
- Perform Level II FBI Fingerprint Background Check
- Check Multiple References
- Confirm Legal US Residency and Authorization to Work
- Screen for Drug Use
Training: We provide on-going training for every caregiver at Right at Home University
Transportation: : Yes – Our Caregivers Provide Transportation
Bonded/Insured: : Every Caregiver is insured for workers comp and liability and is bonded for theft protection
Payment Details: We Handle Payroll, Benefits and Taxes for our Caregivers
Payment Options:
