They can be better at coming on time to work.
I would like to see them improve at scheduling people. Sometimes my caregivers don't show up when they are scheduled.
Call
(321) 616-8845
Reviews of Right at Home Longwood and Lake Mary, FL
Home Care Reviews for Right at Home Longwood and Lake Mary, FL
August 07, 2023
I am a current client of this provider
July 10, 2023
I am a current client of this provider
Helen is always there on time and she takes care of any needs I have.
I like how caring Helen the caregiver is and how she takes care of her clients. She goes the extra yard for you.
June 09, 2023
I am a current client of this provider
The care has been helpful. I like their devotion, professionalism, and reliability. I trust them, which is hard to find now.
Shauna and Rob are phenomenal. They're so accessible, communicative, and helpful. It's really been one of the only reassuring things about this process.
May 10, 2023
I am a current client of this provider
They do what's required of them and help a little bit day-by-day.
They do a good job and are willing to work with you.
Provider Response
Easing the burden on the caregiver and client is one of the many benefits of using Right at Home. We strive to accommodate the wishes of our clients and their family and the flexibility that often occurs when caring for a loved one.
May 10, 2023
I am a current client of this provider
They are dependable and reliable. They have quality people working for them. They let me know if that person can't make it, and they replace them.
They are reliable and have reliable people working for them.
April 17, 2023
I am a current client of this provider
The services could be more helpful if they could give more hours.
I would recommend Right at Home because they're a really nice company to deal with.
Provider Response
We always strive to deliver service that is calming to both the client and their family. In your case, the availability of hours is determined by the VA, and Right at Home will be there as hours increase.
March 22, 2023
I am a current client of this provider
I feel very comfortable using them.
I would recommend them because I like everything about this company.
March 03, 2023
I am a current client of this provider
I have had workers that have just sat on the couches before. My worker now comes in and does everything that I ask her to do.
I know that my worker is excellent, sometimes I wish she would do a better job at cleaning.
February 15, 2023
I am a current client of this provider
A lot of times we get a shift covered, and then the caregiver calls out.
They are professional. They are quick to cover shifts.
January 05, 2023
I am a current client of this provider
We have to have the caregivers in our home. We have them in our home four hours a day.
I like the caregivers that are sent to our home from Right at Home.
November 14, 2022
I am a current client of this provider
My caregiver could have a greater impact if she could have constant availability to come the day she is supposed to come. Generally speaking, she does a good job. When she's here, she does a good job. She does my wake-up time and she helps me get up out of my chair.
The agency needs to improve the availability of the person coming to care for me.
Provider Response
Glad to hear that you are, overall, pleased with the services you are receiving, and we understand your concerns regarding caregiver consistency.
September 08, 2022
I am a current client of this provider
They have given him a walker and now I have two days to run errands.
They help us with supplies, and it helps me free up some time.
Provider Response
One of the many positive results of our Right at Home caregivers is that it affords someone in your situation time to do other things necessary to maintain the household. Along with that it also affords time to “unwind” from the many challenges surroundings caregiving for a loved one.
August 09, 2022
I am a current client of this provider
They allow me to run errands, go to the doctor or to go grocery shopping.
They have the best caregiver and we are very happy with her.
August 03, 2022
I am a current client of this provider
They mop and clean the bathroom.
I like that they always manage to find me someone when I need it.
July 06, 2022
I am a current client of this provider
When I know she's here it's company for me.
I like Jackie who is cleaning for me.
June 17, 2022
I am a current client of this provider
The impact is great they make sure he is taken care of
I like that they make sure that Wally is taking care of
Provider Response
Thanks for your comment. We strive to take care of all clients with the goal of keeping them home safely and engaged as much as possible.
June 09, 2022
I am a current client of this provider
They have helped my dad and kept him company , and they take care of him.
I like that they give good attention because they make sure to take care of any situation, the attention is good.
Provider Response
Guillermo, Attention to detail and really getting to know the client’s needs is a major focal point of our caregivers. Thanks for your comments!
May 04, 2022
I am a current client of this provider
They come only 2 times a week. They are on time and take the time to do work.
They are great. It is always helping anything she needs they help her. They are there for her.
March 03, 2022
I am a current client of this provider
She needs someone here with her all the time. Without them, I don't know what we would have done.
They are very accommodating, they tell us what we need in advance and they try to accommodate us.
February 03, 2022
I am a current client of this provider
When I asked them to do anything, they would do it. They help me lift and move things around.
They should be able to keep the same caregiver with me longer.
Provider Response
Our services mirror our mission...”The Right People doing the Right Things the Right Way for the Right Reason”.
January 13, 2022
I am a current client of this provider
Right at Home could give me a new body, but they are doing a fine job right now, and I am pleased with their care of helping me to get in and out of the shower.
Right at Home does what they say they will do, and they follow up on my hygiene needs.
November 15, 2021
I am a current client of this provider
I need continuing care for my husband with dementia. I can't function without the services! Having these caregiving services is immensely helpful, and I'd be a prisoner without them.
Having people quit has been unnerving, but it seems to be an industry-wide situation. They were very good about keeping in touch.
Provider Response
Caring for a client with dementia is extremely challenging, especially during these uncertain times. Staff turnover seems to be a byproduct of these times as well. I'm glad we were able to give you some relief as it is important that you maintain your health and welfare while we care for your husband. Merry Christmas!
October 08, 2021
I am a past client of this provider
I was able to get sleep at night.
All the nurses were good.
Provider Response
Our care staff always tries to make their client as comfortable and relaxed as possible.
September 22, 2021
I am a current client of this provider
My mom is very active with her although she has dementia.
They always provide backup if no one can come.
Provider Response
We tailor our care services to the specific needs of the client, so your loved one always gets the special care they need, based on their individual specific needs.
August 05, 2021
I am a past client of this provider
They are a company that could grow.
They are prompt in giving the services. They send responsible and punctual people.
Provider Response
Our caregivers strive for punctuality and always assume responsibility when caring for our clients.
August 05, 2021
I am a current client of this provider
They've made my life easier by doing what they're supposed to do.
I would tell a friend that they should hire Right at Home for help. They do what I ask them to do.
Provider Response
Right at Home of Longwood/Lake Mary always strives to meet and exceed the needs of our clients.
July 13, 2021
I am a current client of this provider
They have come to me and asked me if certain things were changed, if it would be better for me. It has improved everything for me. It has changed my life so much and made it so that I can actually do things.
I would recommend them because it is outstanding care. Everybody who has come to my house has done an exceptional job. They care for the client like no other company.
Provider Response
Lois, Thank you very much for your kind words. At Right at Home we constantly strive to provide top notch quality care for our seniors.
June 24, 2021
I am a current client of this provider
They help me if I call with a question.
They make sure I get someone on the day that I need them.
May 10, 2021
I am a past client of this provider
They came in and made friends with her. It took a load off our shoulders.
It was excellent. The people were just great with my mother. They made her feel comfortable.
April 29, 2021
I am a past client of this provider
They've made my life easier by being available.
I would tell a friend that they're very accommodating and welcoming.
March 15, 2021
I am a current client of this provider
They really help me out more than him.
They are dependable.
March 05, 2021
I am a current client of this provider
I can't walk by myself, so without the services, it would affect my health. Walking each day has strengthened my heart.
I enjoy this company. They do such a great job! I am very pleased with the work they do.
February 10, 2021
I am a current client of this provider
I am satisfied with the work that they do. She helps me with cleaning.
The young women that comes in is excellent.
February 10, 2021
I am a current client of this provider
I have been using Right at Home for over eight months to assist in caring for my wife who suffered a stroke in spring of last year. I have always found the caregivers to be very professional, punctual, compassionate and attentive to my wife's needs. The office staff is very professional, responsive and flexible to my requests. I highly recommend Right at Home of Longwood/Lake Mary if you are searching for an in-home care agency. You can't go wrong with them!
January 25, 2021
I am a past client of this provider
The companionship helped him the most. They were there to talk with him. Plus, they made it easier for me.
I liked that they were compassionate and very nice.
January 25, 2021
I am a current client of this provider
Most of the people are not very good but he has a couple diamonds in the rough. They are good people. One of them is a lady named Gale and another is the one I am using right now since Gale is booked up is named Natasha.
The owner, Rob picked me up from the hospital since I did not have a ride and took me to my house where I had a person waiting.
December 12, 2020
I am a current client of this provider
The services are helpful because they are able to communicate well with my mom.
I would recommend Right at Home because they are doing a great job taking care of my mom.
November 24, 2020
I am a current client of this provider
Without them things would not be possible.
I like Holly, who is in charge of providing me with nurses.
March 18, 2020
I am a current client of this provider
It has made my life a lot of easier and I am calmer knowing they are there.
I like that they are always available whenever I have ever needed anything.
February 11, 2020
I am a current client of this provider
They make it so he can be at home.
They can find out the availability of their clients and do better with their scheduling.
January 29, 2020
I am a current client of this provider
This depends on the caregiver. I train them myself.
They help me get into and out of bed.
I would recommend them. They are average. I would like to see them give us caregivers that have a good basic knowledge of their job. That is hard for them to provide.
December 11, 2019
I am a current client of this provider
They are interactive. She does senior exercises with her.
They found someone that fits my needs for my mother-in-law. I had a dog, and I needed to make sure they were taking care of my dog. I hired them to come on Saturdays. They found the perfect match.
November 18, 2019
I am a current client of this provider
He needs the additional care, and they provide it perfectly.
They are very attentive, and they call me if they need anything. The caregiver was wonderful, and she continues to take him anywhere. I trust her 100%.
October 21, 2019
I am a current client of this provider
They help my loved one, who is disabled.
They are very consistent and good.
July 10, 2019
I am a current client of this provider
A few of the caregivers hover over me, and I don't really care for that.
Most of the caregivers, I would say 95% of them, have been very, very nice to me.
July 10, 2019
I am a current client of this provider
She does everything for me. I can't think of any job I asked her to help me with that she failed.
They have a unique way of working together with the client and the caregiver.
June 13, 2019
I am a current client of this provider
We don't use them that often, but they are good to respond so I can get out when he cannot get out.
They are here on time, and they have given good care. They follow through with everything when I ask them something.
May 25, 2019
I am a past client of this provider
They sent me a good aide, and helped me shower and shave.
They were very responsive to my needs.
April 24, 2019
I am a current client of this provider
If my loved one didn't have the services, I wouldn't be able to work.
There are some caregivers that don't look at the total picture and don't consider everything. They don't always think the process through. I love the regular caregiver.
March 07, 2019
I am a current client of this provider
They do housework and chores in the kitchen.
They help my wife around the house to get things done.
November 07, 2018
I am a current client of this provider
It means a lot to me with the services they provide.
They are quick to respond to things and I like them because they answer their phone calls.
September 26, 2018
I am a current client of this provider
They help the most with food.
It costs so much, for the caregiver to earn so little!
September 13, 2018
I am a past client of this provider
They have made life easier for him and they corrected the problems.
My past experience with them has been good.
August 17, 2018
I am a current client of this provider
They help us in every way. They've helped me be able to be a caregiver myself and to regroup and do what I need to do to help take care of my husband.
They become family to you and they take a lot of stress off every day.
About Right at Home Longwood and Lake Mary, FL in Longwood, Florida
Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.
Custom Care Plan
We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.
Caregiver Training and Care Supervision
When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
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Services and Amenities of Right at Home Longwood and Lake Mary, FL in Longwood, Florida
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Background Checks
- Drug Screening
Training
- Continual Training
Bonded/insured
- Bonded And Insured
