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Right at Home Englewood, FL

Verified

4.66

(282 reviews)

4315 S Access Rd, Englewood, FL 34224

(941) 281-5665

Offers Home Care

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Reviews of Right at Home Englewood, FL in Englewood, Florida

4.7

(282 reviews)

    Top rated on Caring.com

    2020, 2021, 2022

    View More

    Provider of Choice 2023Employer of Choice 2023Leader in Experience 2023
    Home Care Pulse Certified 2023

    Lauren M_3

    5.0

    October 4, 2023

    I am a current client of this provider

    The support the caregiver gives, Renee is doing a good job. She helps out in many ways that we need. I am really impressed with my caregiver.

    Chuck S_4

    5.0

    October 2, 2023

    I am a current client of this provider

    They've helped me the most with chores and helping my mom. I like that they're flexible with the hours.

    Julie W_13

    5.0

    October 2, 2023

    I am a past client of this provider

    It was easy to schedule with them, and they are dependable.

    Janice S_17

    5.0

    October 2, 2023

    I am a current client of this provider

    This past Thursday we had an incident incur where I realized I would need help with my husband at home. I called the office to leave a message, but the sweetest person picked up the phone and told me not to worry about it and that they would take care of it. I would recommend them because they are all caring individuals.

    Gail C_11

    5.0

    October 2, 2023

    I am a current client of this provider

    Their help is excellent, the transition was great, and the people are caring. I would recommend them because my mother is delighted with the girl's attitude.

    Anne F_9

    5.0

    October 2, 2023

    I am a current client of this provider

    It's helping me, and I'm happy to have her. I like the person that's helping me and she does a good.

    Jacqueline O_1

    5.0

    October 2, 2023

    I am a current client of this provider

    They have helped me do things I otherwise wouldn't get done. They have done just wonders and I think it is really great. I have appreciated them just being here and being able to get in touch with the office whenever I need them.

    Margaret R_12

    5.0

    September 1, 2023

    I am a current client of this provider

    We have really enjoyed the couple of hours a week that we get the services for. We really like our caregiver.

    Anonymous_6132

    5.0

    September 1, 2023

    I am a current client of this provider

    Their services are impeccable, they do an excellent job. They provide coverage for the caregiver to get a break. If they can have more consistency with the workers. The thoroughness, they keep me updated and informed, and they are pretty reliable.

    Lori F_4

    5.0

    September 1, 2023

    I am a current client of this provider

    I wish I could have them here more. I can't afford anything more. I use them for transport back and forth to doctors. The caretakers are great.

    Francis M_6

    5.0

    September 1, 2023

    I am a current client of this provider

    They help the most with everything. They operate well and they're very professional. I would recommend Right at Home to others because they call you back, which is rare here, and they're very efficient.

    Katice "

    5.0

    September 1, 2023

    I am a current client of this provider

    They are quality services. They have gone out of their way and help the client when nobody else has. His quality of life has been better. I like that there is an online platform that I can check on things. I like the people I have worked with.

    Sixto A

    4.0

    September 1, 2023

    I am a current client of this provider

    They have helped Sixto with all of his daily living tasks. I cannot think of anything they can improve on. I am very happy with the caregiver they have provided us with.

    Anonymous_7585

    5.0

    August 1, 2023

    I am a current client of this provider

    They services help him by making him feel good. I would recommend them because the care is excellent. There are no problems with billing.

    Elva "Joy" K

    5.0

    August 1, 2023

    I am a current client of this provider

    The services are positive because she is blind and can't walk anymore and just yesterday the caregiver helped her make blueberry muffins which made her day. I like this agency because they send a really great caregiver out and the office calls to let her know if things change.

    Anonymous_7576

    4.0

    August 1, 2023

    I am a current client of this provider

    It makes my life much better, because it makes me worry less. Their prices are very high.

    Monica Z

    5.0

    August 1, 2023

    I am a current client of this provider

    Without Sue, I don't know what I would do. They are responsive.

    Scott C_15

    4.0

    August 1, 2023

    I am a current client of this provider

    It has been working out okay. I like that she can remain at her residence. I like that they have been on time, prompt, and courteous.

    Walter K_4

    1.0

    August 1, 2023

    I am a past client of this provider

    The management could be more understanding and be more compassionate. Soon as I came out of the hospital, they cancelled our services the day I got home. The service and quality of care needs improvement. The management is truly rude.

    Provider Response

    I apologize for any inconvenience caused by the management of the caregiving service. Communication, understanding, and compassion are essential for effective management in any caregiving service. It is concerning to cancel services abruptly upon your return from the hospital without proper explanation or consideration, leaving you feeling abandoned and uncertain about your ongoing care. While canceling services immediately upon discharge is not the usual practice, it is crucial to ensure uninterrupted care during the transition from the hospital to home. Offering additional resources to meet your caregiving needs enables us to address your requirements and comply with state regulations.

    Ashley S_6

    5.0

    July 6, 2023

    I am a current client of this provider

    They have made our experience positive by them being positive and caring towards my mom. I like that they're always sincere, and they talk to her like she's a person and not a kid, and they are very compassionate.

    Karen Z_5

    5.0

    July 3, 2023

    I am a current client of this provider

    They help schedule the shifts that go to my mother's house and provide someone to drive her to her appointments. I like the communication it has been very good, and they have a website to see the schedule of the caretaker, and they leave comments of how my mother is feeling.

    Patricia L_19

    5.0

    July 3, 2023

    I am a current client of this provider

    The lady that came was fantastic. She stayed with me in the waiting rom until it was time to go home. One of the drivers took me to a doctors appointment and helped me with my surgery.

    Michael "Mike" B_1

    5.0

    July 3, 2023

    I am a current client of this provider

    They are timely. They are professional.

    Shirley D_13

    5.0

    July 3, 2023

    I am a current client of this provider

    They find the right person to care for the client. They are flexible.

    Leroy B_3

    5.0

    July 3, 2023

    I am a current client of this provider

    They communicate well. They are easy to reach on the phone.

    Karen A_17

    5.0

    July 3, 2023

    I am a current client of this provider

    They provide good service and help her. My mom did not complain about them.

    David M_68

    5.0

    June 9, 2023

    I am a current client of this provider

    The people they sent have been great. My husband has been comfortable with them and it gives me a little free time. I like that they are reliable.

    Larry W_14

    5.0

    June 9, 2023

    I am a current client of this provider

    The provider has helped me the most by keeping things organized and scheduled. I like that they do what they say they will do and take good care of my wife.

    Gillian B

    5.0

    June 9, 2023

    I am a current client of this provider

    They help me take care of my daily needs. I like their consistency. The person they assigned to me has been with me for two years and she's very good.

    Patricia "_11

    4.0

    June 9, 2023

    I am a current client of this provider

    The agency has provided the people that I needed. I would like them to have more people available, and to have people show up and show up on time.

    John B_71

    4.0

    June 9, 2023

    I am a current client of this provider

    It is less things than I have to do. I would look at the communication, sometimes I don't get all the information in terms of who is coming and just keep me and the people who are coming informed. I like that you do a lot of different things and they work along with you in terms of what your needs are when they come.

    Christina A_2

    5.0

    June 9, 2023

    I am a current client of this provider

    They have kept me going and in being available they have helped me the most. They are always available and are very kind. They've been a big help.

    Anonymous_5832

    5.0

    May 2, 2023

    I am a current client of this provider

    I couldn't do it without them. I like that they are always there for me, they make the effort to find a replacement.

    Savannah J

    5.0

    May 1, 2023

    I am a current client of this provider

    They have a quick response time for scheduling. They are easy to work with.

    Celeste B_2

    5.0

    May 1, 2023

    I am a current client of this provider

    They allow me to do other things than just care for my parents all the time. They are good at getting coverage when caregivers call out.

    Bridget M_1

    4.0

    May 1, 2023

    I am a current client of this provider

    The services are helpful because they care for my dad. They have been a bit unreliable when someone calls in sick, so I have to go up there. I would recommend Right at Home more if they had more availability for coverage when someone calls in sick.

    Ann H_29

    4.0

    May 1, 2023

    I am a current client of this provider

    Overall, the different individuals care for Tom. He responds differently to many of them. The caregivers talk to him, and mostly they encourage him. The care that I have gotten from most of the caregivers has been good in most case. I have no way to reach them because I can't call them, and they can't call me.

    Anonymous_7244

    4.0

    April 10, 2023

    I am a current client of this provider

    They have been very helpful. It is easier for me because I take care of the client also. I don't worry about them being in my home. I have multiple caregivers and some do very well and some do not. They could make sure their caregivers are providing consistent care.

    Nancy P_27

    5.0

    April 10, 2023

    I am a past client of this provider

    It was very good. They made our experience positive because they listened to us about what we wanted and what we thought the client needed. They were very attentive towards the client, and they helped him in all aspects. I like that the girls were very nice, very attentive, and took extra care of the client.

    Geralyn L

    5.0

    April 3, 2023

    I am a current client of this provider

    Our experience has been positive because they are so compassionate and they keep my loved one safe. I like Right at Home because the care has been excellent.

    Ron C_5

    5.0

    April 3, 2023

    I am a current client of this provider

    They take care of my mom and provide companionship. The caregiver and internal staff have been good.

    Phil H_5

    5.0

    April 3, 2023

    I am a current client of this provider

    I'd be going nuts if I didn't have a few days off. I would recommend them because they get back to me and they are convenient for me.

    Joyce E_6

    5.0

    April 3, 2023

    I am a current client of this provider

    They have provided the care needed. It has given me relief. They are dependable.

    Janice R_7

    3.0

    April 3, 2023

    I am a current client of this provider

    They only problem is their price. I wish that they weren't the most expensive in town.

    Debi A

    5.0

    April 3, 2023

    I am a current client of this provider

    The most helpful has been companionship and her organization skills. The managers are friendly and get a long very well.

    Patricia S_44

    5.0

    March 8, 2023

    I am a current client of this provider

    The cooking helps the most. It's very good! The young girl cooks for me.

    Dorothy L_14

    4.0

    March 3, 2023

    I am a current client of this provider

    They are here all the time. They come in and do what they need to do. The lady I have doesn't do anything medical. I had to find someone else to do that--things like putting ointment on her.

    Lisa P_27

    5.0

    March 2, 2023

    I am a current client of this provider

    It made my job as her daughter and responsibilities easier. They took on some of that load like the driving. I like their flexibility and I felt bad about having to change dates, but they are so so compassionate and understanding. They understand that things change. She really likes that they are very willing to do whatever it is she needs.

    Sharlanne B

    5.0

    March 2, 2023

    I am a current client of this provider

    I am far away, but I know that they are taking care of her and not just housing her. They do things with my mom and get her up and walking. They are doing an excellent job. They are involved.

    David D_32

    5.0

    March 2, 2023

    I am a current client of this provider

    They were prompt in their arrival. They did the job that I asked them to do.

    Nancy H_33

    5.0

    March 1, 2023

    I am a current client of this provider

    The services help because I am out of town a lot, so someone is there taking good care of my parents. One thing I like about the services is that they worked with me with timing.

    Lara H

    5.0

    March 1, 2023

    I am a current client of this provider

    It puts my mind at ease that my parents are taken care of while I am working. They took my feedback and improved their communication with me.

    Georgene G

    5.0

    February 2, 2023

    I am a current client of this provider

    She is doing very well. I like her very much. I am satisfied with the help. She is caring.

    Bob F_2

    4.0

    February 2, 2023

    I am a current client of this provider

    They could hire more qualified caregivers. One thing I would tell a friend is that the entire organization is very cooperative with us.

    Mason F

    4.0

    February 1, 2023

    I am a current client of this provider

    She is prompt and shows up on time. My caregiver is on her phone frequently.

    Barbara F_20

    5.0

    February 1, 2023

    I am a past client of this provider

    They provided the services and took care of her. They were convenient.

    Debi A_1

    5.0

    February 1, 2023

    I am a current client of this provider

    The caregiver keeps their rooms organized and keeps them sane. The caregiver has individualized her care to fit my parents needs and she is an asset to their lives.

    Anonymous_1843

    5.0

    January 6, 2023

    I am a current client of this provider

    Their dedicated nursing staff and reliability and the peace of mind of knowing they're taking care of him makes it positive. I like their flexibility.

    Lynne J

    5.0

    January 5, 2023

    I am a current client of this provider

    He's happy and that's all that matters. I like the people who come.

    Janie P

    5.0

    January 5, 2023

    I am a past client of this provider

    They came in to make her comfortable. I chose them because they were friendly initially.

    Royce N

    5.0

    January 4, 2023

    I am a past client of this provider

    The caregivers really did everything I asked of them and didn't have any complaints. I really liked Right at Home. They were prompt and professional.

    Susan M_56

    5.0

    January 4, 2023

    I am a current client of this provider

    We still have the first caregiver they sent. She makes my husband smile. I like that they are totally agreeable to do anything I need.

    Ellen S_16

    5.0

    January 4, 2023

    I am a current client of this provider

    The agency has made it positive because it helps me and I love the rapport I have with our caregiver. I like this agency because of the people they send out, we like our girls.

    Bonnie A_6

    5.0

    January 3, 2023

    I am a current client of this provider

    They provide care when it is needed. Helping her manage the daily routine helps. They are very responsive to my inquires.

    Debbie B_19

    5.0

    December 5, 2022

    I am a past client of this provider

    They were reasonable and caring. I like that the office is responsive.

    Carol M_51

    5.0

    December 3, 2022

    I am a current client of this provider

    They sit and talk with them. They only stay with them for two hours a week, just so I have someone to watch them. They are very sweet and nice girls.

    Barbara R_44

    5.0

    December 2, 2022

    I am a current client of this provider

    It has been good for my wife to have someone here. They do a good service to the community.

    Catie C

    5.0

    December 1, 2022

    I am a current client of this provider

    I like that it has given me a break within the day. I like that they interact with my dad.

    Steve S_15

    5.0

    December 1, 2022

    I am a current client of this provider

    They help me with my transfers. I couldn't live without it. The caregiver is the main reason.

    Teresa V_1

    5.0

    December 1, 2022

    I am a current client of this provider

    It was good that we were able to get someone to her fast. The lady they sent was pleasant.

    Thomas R_15

    5.0

    December 1, 2022

    I am a current client of this provider

    They help with the shower and getting her out of her wheelchair I would say they are good at letting us know when there are switches.

    Patricia M_47

    5.0

    November 11, 2022

    I am a current client of this provider

    They are fulfilling my medical needs. The people I have had are very reliable and are there when I need them.

    William H_25

    5.0

    November 10, 2022

    I am a current client of this provider

    They do whatever needs to be done for me. They are always on time and helpful.

    Earl T_2

    5.0

    November 10, 2022

    I am a current client of this provider

    We have a good time with Darlene every week when she comes. She comes in to help him take a shower. They have been helpful and friendly.

    April R_4

    5.0

    November 2, 2022

    I am a current client of this provider

    They have helped with the daily routine and daily talk. The agency is dependable and professional.

    Beth H_10

    5.0

    November 2, 2022

    I am a current client of this provider

    She brings my mom craft items she makes herself for holidays. I like the caregiver.

    Ernest "Ernie" G

    5.0

    November 1, 2022

    I am a current client of this provider

    The caregivers have helped the client the most with showering and with exercising so that he is more mobile and stronger. They have all around good care and pleasant personalities. I like that they're efficient, the girls are punctual, they are compassionate, and they have excellent care. I am very happy with them.

    Adrian S

    5.0

    November 1, 2022

    I am a current client of this provider

    Having someone here takes care of everything. My husband appreciates the caregivers who come. We had wonderful caregivers and we have liked them. They have been trustworthy.

    Betty K_18

    5.0

    October 11, 2022

    I am a current client of this provider

    The caregivers have helped the client the most by encouraging her to eat, walk, and move around a lot more. They offer companionship when they're there and give feedback to the family as well so we know what is happening. We have been using them for several years off and on and they are dependable. The people that have been visiting the client have been very helpful to her and the family as well when she needed help.

    Shirley D_11

    5.0

    October 11, 2022

    I am a current client of this provider

    They have made our lives easier by doing light housekeeping and driving. I like that they are good at getting back to me.

    Mary "_9

    4.0

    October 10, 2022

    I am a current client of this provider

    We need people who were consistent. I think the caregivers are really good. They are caring and great quality.

    Willard B_1

    5.0

    October 10, 2022

    I am a current client of this provider

    They have made my life easier by being there instead of me being there all the time. I like that they are able to cover shifts if need be, they are prompt with getting that shift filled.

    Barbara H_48

    4.0

    October 10, 2022

    I am a current client of this provider

    They have helped the most with weekly chores. They have been assisting her when needed. So far it is good with communication. They seem to be on top of things and try to keep us informed.

    Patricia M_43

    4.0

    September 13, 2022

    I am a current client of this provider

    They took care of me for the time being. They were prompt and careful about what they were doing.

    Deborah G_11

    5.0

    September 6, 2022

    I am a past client of this provider

    The whole process was very easy and not confusing. The person that came was wonderful.

    Sandra A_10

    5.0

    August 22, 2022

    I am a current client of this provider

    They came to the doctors to be with him. The day that we hired the company and we asked for someone who speaks Spanish, they did everything to find someone.

    Linda C_40

    5.0

    August 17, 2022

    I am a current client of this provider

    They provide good quality care. I like that they have great communication and they are easy to use.

    Thomas R_14

    4.0

    August 4, 2022

    I am a current client of this provider

    The service has been inconsistent. They do a wonderful job hiring people but they have not communicated as well as I had hoped.

    Paul B_29

    4.0

    August 4, 2022

    I am a current client of this provider

    They can keep the aide consistent. I like that they are consistent and the aides show up on time.

    Rosemarie C_3

    5.0

    August 3, 2022

    I am a current client of this provider

    I can still do a few things myself but I do depend on them. I like that they are helpful and friendly.

    Kathy H_23

    5.0

    July 20, 2022

    I am a current client of this provider

    The most helpful has been the accessibility by phone. I like the quality of care.

    Peggy Y_1

    5.0

    July 20, 2022

    I am a current client of this provider

    They keep her alert and it helps her try to do some of the things she couldn't do alone. If Barbara has a family emergency, they always call immediately and send someone new to help. The communication is very good.

    Phyllis H_8

    5.0

    July 7, 2022

    I am a current client of this provider

    The agency has provided caregivers he enjoyed having them there. I would tell a friend that they are very professional.

    Maxwell C

    5.0

    July 7, 2022

    I am a current client of this provider

    I like the consistency of the services, when we get the same people and keep a schedule. They are beginning to send good caregivers to us.

    April R_3

    5.0

    July 1, 2022

    I am a current client of this provider

    The provider helped with our insurance. I like this agency because they are dependable

    Sharon K_12

    5.0

    June 9, 2022

    I am a current client of this provider

    She has someone here in case something happens. I like the fact that they set it all up and they come here when they're supposed to be here.

    Diane M_23

    5.0

    June 8, 2022

    I am a current client of this provider

    It was a major help with the day-to-day. They are very prompt and send someone when they say they will.

    Mike S_19

    5.0

    May 18, 2022

    I am a current client of this provider

    I don't have to worry as much with them there. They have a lot of integrity and they are punctual. The selection of people we use are good.

    Vicky T_1

    4.0

    May 9, 2022

    I am a current client of this provider

    They are doing their job but we are dealing with a lot of other things. It has helped with some things. We have had a few issues but they have been resolved.

    Donna J_12

    5.0

    May 9, 2022

    I am a current client of this provider

    They will fill in when I need them. You're not required to have so many hours.

    Jeanette S_6

    5.0

    April 26, 2022

    I am a current client of this provider

    I'm physically limited so it is a lot of help for me having their care. I like that they are very likable and professional.

    John S_82

    5.0

    April 12, 2022

    I am a current client of this provider

    They do what they are supposed to do when they are here. I like the personal care.

    Andrew E_3

    5.0

    April 12, 2022

    I am a current client of this provider

    My wife needs more care. They help her with hygiene. We are satisfied. My wife needs more care than I do.

    Daniel O_3

    5.0

    April 5, 2022

    I am a current client of this provider

    For me mentally and for the client physically, the services have been outstanding. The caregivers have helped the most with their attentiveness and with safety to prevent falls. There are so many life skills the caregiver help with. They have given me a big relief and they are wonderful to work with. I like their response time, that they bill direct, and the personnel. I can't say enough about the company. I would recommend them highly. I enjoy working with them. The staff and the administration are both great to work with and have given me a lot less mental and physical stress.

    Cindy C_7

    5.0

    March 16, 2022

    I am a current client of this provider

    They are good at helping with things like offering attentive care for him. I like that they have good employees and staff.

    Paul C_15

    5.0

    March 16, 2022

    I am a current client of this provider

    They help me with my husband. The caregiver takes care of him by bathing him and talking to him. They are okay. They are nice and courteous.

    Mark M_20

    5.0

    March 7, 2022

    I am a current client of this provider

    They have made it positive by giving good quality care. I like that they have caregivers.

    Lawrence "Larry" C

    5.0

    March 4, 2022

    I am a past client of this provider

    The provider had helped the most by doing the cleaning and laundry. I like the agency because they have good quality people, and the caregiver was very efficient.

    Judy T_6

    4.0

    March 3, 2022

    I am a current client of this provider

    She doesn't know everything about my medical issues, but she has been open to suggestions. She is willing to problem-solve with me when she doesn't know what she is doing. The caregiver is really friendly. She has been a caregiver for a while, and I like that she has some experience.

    Anonymous_5842

    5.0

    March 1, 2022

    I am a current client of this provider

    The agency has taken away the stress of needing to care for someone long distance. I like that the agency follows through and updates me on changes.

    Lorraine T_2

    5.0

    March 1, 2022

    I am a current client of this provider

    They take good care of us. We are happy with the girls we have now.

    Evelyn D_6

    5.0

    February 18, 2022

    I am a current client of this provider

    They have helped the most by giving me some relief. I like that most of the caregivers have been very kind and well trained.

    Eleanor R_4

    4.0

    February 12, 2022

    I am a current client of this provider

    Most of the caregivers are helpful. I would really like to know who has had their shots and who hasn't. I have a lockbox and not all the girls are aware of that when they come. I have to get up and let them in.

    Anonymous_5785

    4.0

    February 7, 2022

    I am a current client of this provider

    I have not had much care yet, just one day a week. They have been helpful though. I am not able to go in the kitchen and show them what should be done in the kitchen. I am wheelchair-bound and cannot teach them probably what I want. All the girls they send out are very nice, helpful, and friendly.

    Theodore B_1

    5.0

    February 1, 2022

    I am a current client of this provider

    They have sent be a very capable girl. I have no complaints; it depends on the caregiver.

    Anonymous_5646

    5.0

    January 24, 2022

    I am a current client of this provider

    The agency is very efficient, they always check with me on things. I like that they always provide someone when the regular caregiver cannot come that shift.

    Joan I_1

    4.0

    January 24, 2022

    I am a current client of this provider

    I think there needs to be better training, I felt like I have had to tell caregivers what to do. I would like self reliant people that do not need direction. I like how nice the people that answer the phone are. I like that the office staff really is there to help.

    Arlene M_8

    5.0

    January 20, 2022

    I am a current client of this provider

    We needed the care for my wife, and they provided what I couldn't find. We have good caregivers.

    Marie F_3

    5.0

    January 20, 2022

    I am a current client of this provider

    Wally has advanced Parkinson's, so it is important to he keeps his cognitive memory going. They walk, play games, talk and write down things for memory. There is a lot of interactive to keep my husband active. Austin has been a wonderful companion for my husband.

    Richard K_20

    1.0

    January 11, 2022

    I am a past client of this provider

    The company before them said they could not manager our care as needed. This company took their place and sent people out, but I would cry every night from things that had to be fixed. The staffing is an issue right now, not finding people or finding untrained people.

    Provider Response

    We sincerely apologize that you did not have a good experience with the services we provide. We do our best to hire and train qualified caregivers that can meet the needs of our clients.

    Judith K_5

    2.0

    January 11, 2022

    I am a past client of this provider

    Just having qualified people and listening to the concerns of the clients. They can have a concern of the needs and have more staff.

    Provider Response

    We do our best to hire and train qualified caregivers that can meet the needs of our clients. It is important to us that all client concerns and needs are responded to appropriately and in a timely manner. We are deeply sorry if this was not your experience with our services.

    Donald H_5

    4.0

    January 5, 2022

    I am a current client of this provider

    They have provided care and keep me informed. The aides are friendly.

    Roger F

    5.0

    December 14, 2021

    I am a current client of this provider

    The caregivers are very responsible. I like that the agency is prompt and friendly.

    Alice P_6

    5.0

    December 7, 2021

    I am a current client of this provider

    They are very understanding and flexible. They were good about scheduling people I requested.

    Anonymous_4221

    4.0

    December 3, 2021

    I am a current client of this provider

    One thing that they have done to make my experience positive is that I can usually get service from them just by calling them. One thing that I like about this agency is that they are very convenient in being able to call them last minute.

    Anthony S_13

    2.0

    December 2, 2021

    I am a past client of this provider

    It was always a different caregiver every time. They were reluctant to do some of the things we needed.

    Provider Response

    I'm sorry to hear about the inconsistent caregiver experiences you have had and the challenges you faced with receiving the necessary support. Continuity of care and finding caregivers who are willing to fulfill specific needs are crucial aspects of ensuring quality care experiences. In situations where there is a high turnover of caregivers, it can be challenging to establish a consistent routine and build a rapport with someone new each time. It's understandable that this can lead to frustration and complications in receiving the desired level of care.

    Kelly S_11

    5.0

    November 18, 2021

    I am a current client of this provider

    I could not have made it through without them. I could cry over how much they've helped me. They were so impactful in a moment where I didn't know what to do. They feel very safe to me. I live out of state and my mom wasn't being herself and I was having a difficult time getting through to her and they heard my concerns and shared their time with me and helped me solve my problem. They sent some one-on-one care to her and it was lifesaving to me. I could turn to them at any time and they'd be there for me.

    Alice C_9

    5.0

    November 5, 2021

    I am a current client of this provider

    This agency gives me very positive attitudes. They don't give up, they keep trying. This agency is personal. They talk to you and tell you things and ask you things; you learn so much from them.

    Milton J

    5.0

    November 4, 2021

    I am a current client of this provider

    They go shopping for me with the shopping list we make. They do what they said they would do. The lady does a good job.

    Andrea C_7

    2.0

    November 3, 2021

    I am a past client of this provider

    My dad had problems finding someone that was a good match. The match was hard to find because there was not enough workers to come help. They not required to get the COVID vaccine.

    Provider Response

    I'm sorry to hear about the difficulties your dad faced in finding a suitable caregiver. It can be challenging when there is a shortage of available workers. Staffing shortages have been a common concern in many industries, including healthcare, due to various factors such as increased demand and unforeseen circumstances. Regarding the requirement for COVID-19 vaccination, it's important to note that vaccination policies is regulated by the State of Florida. However, it is important to follow the recommended guidelines and protocols to ensure the safety and well-being of both the caregivers and the individuals receiving care.

    William J_10

    5.0

    October 15, 2021

    I am a past client of this provider

    My husband was fine while I was gone. Everything went smoothly with the agency. I was given information which I appreciate.

    Geraldine W_7

    5.0

    October 13, 2021

    I am a current client of this provider

    She comes over and she does everything she is supposed to. I like that they send good people.

    Cindy H_17

    5.0

    October 7, 2021

    I am a past client of this provider

    There wasn't a burden to take care of Carl 24/7. They helped relieve my burdens. The caregivers were knowledgeable, personable, and attentive.

    Aina B

    3.0

    October 6, 2021

    I am a current client of this provider

    I wish they'd send the same people all the time. I'm getting tired of teaching the new people all the time. They're doing very good, except for sending new people.

    Anonymous_5339

    4.0

    October 5, 2021

    I am a past client of this provider

    It helped me to be to know that my mom was being cared for They were in tune, and they preformed the task very well, and the cost was reasonable.

    Kathy M_7

    5.0

    October 4, 2021

    I am a current client of this provider

    They have helped with routine and for the client to be able to get up and get going in the morning. I like the caregiver they gave the client.

    Anonymous_5223

    5.0

    September 27, 2021

    I am a current client of this provider

    They give me more time for myself. The person who comes is very involved and helping.

    Mary S_63

    5.0

    September 24, 2021

    I am a current client of this provider

    They helped removed stress. They help her feel comfortable. I like the relationship establishment and the thoughtfulness to do what the patient needs.

    Carol T_8

    5.0

    September 15, 2021

    I am a current client of this provider

    They do the small clean up for and take her shopping. It seems like it is mostly local people they hire.

    Mary A_54

    5.0

    September 10, 2021

    I am a current client of this provider

    We were spending a lot of time with the client, and right at home gave us more free time The agency always lets us know what's going on if something happens.

    Anita L_5

    5.0

    September 3, 2021

    I am a past client of this provider

    I was able to get the help. I had peace of mind with them there. I liked the hourly rates. You could never find someone who could just do an hour except for Right at Home.

    Teri C

    5.0

    September 1, 2021

    I am a current client of this provider

    They seem to have motivation and promptings. The people are dependable, wear masks, and are professional.

    Anonymous_5195

    5.0

    September 1, 2021

    I am a current client of this provider

    It has helped immensely. They get my wife up to dress and get her breakfast. They do a good job.

    Anonymous_5122

    4.0

    August 24, 2021

    I am a current client of this provider

    My mother needs round the clock watching and they keep my mom safe. I would like to see the caregiver notes for the aids are updated frequently.

    Pam R_4

    5.0

    August 6, 2021

    I am a current client of this provider

    I love that they call and check on her on the weekends. I love the caregiver because she helps so much. Whatever I ask her to do, she does.

    Anonymous_2440

    4.0

    July 27, 2021

    I am a current client of this provider

    He benefits from the home cooked meals and medication reminders. The agency needs to have better communication.

    Deborah P_6

    4.0

    July 27, 2021

    I am a current client of this provider

    I am used to being the sole person responsible. Now I don't know what to do with my free time. I like the girls that come in. They are very sweet and good people.

    Gorden D

    5.0

    July 21, 2021

    I am a current client of this provider

    They run errands and they make food for my mom. I like their availability.

    Keri S

    5.0

    July 12, 2021

    I am a current client of this provider

    The caregivers have given us la life, they help with day-to-day tasks. They make our days easier for all of us. The caregiver is very comfortable with my father.

    Nancy M_49

    5.0

    July 12, 2021

    I am a past client of this provider

    The services were there when we needed someone there. I would recommend this agency because they were diligent with scheduling.

    Peggy K_1

    5.0

    July 8, 2021

    I am a past client of this provider

    It gave me a little freedom to do things. I was very confident they'd be able to handle any situation. The people they hired were very nice, adaptable, and knowledgeable.

    James "Jim" M_4

    5.0

    July 8, 2021

    I am a current client of this provider

    It makes it a lot easier and less stressful for me. They are very dependable. I feel comfortable with leaving my loved one while I go somewhere.

    Karen S_33

    5.0

    July 7, 2021

    I am a past client of this provider

    They gave her companionship. I liked the quality of their representatives and the ease of scheduling.

    Gillian

    5.0

    June 27, 2021

    I am a current client of this provider

    I have a person from Right at Home that comes to the home and assists me with things I need to get done every day. She takes me to the doctor, picks up prescriptions, helps me with groceries, and cooks lunch for me if I need it. She also does my wash, and she changes my bed once a week. She is excellent. I've arranged for them to bill straight to my insurance company ,and it seems to be working out very well. I am very satisfied with them.

    Randi L

    5.0

    June 23, 2021

    I am a current client of this provider

    I can go to the doctor's or grocery shopping by myself now. I like that they are always friendly and helpful.

    Charles V_3

    4.0

    June 15, 2021

    I am a current client of this provider

    The impact is significant. They could look for additional things to do during their shift without being prompted. They could improve the scheduling.

    Dolores "Dee" S

    5.0

    June 9, 2021

    I am a past client of this provider

    She liked her caregivers, which was a good thing. They were on time. I liked their reliability.

    Georgia M_1

    5.0

    May 27, 2021

    I am a current client of this provider

    They are very thoughtful and they are very helpful to us. They do a good job at helping the client They are very helpful at getting the patient up. They teach him to do things better.

    Emily R_3

    5.0

    May 27, 2021

    I am a past client of this provider

    The client was very independent and would rather have had someone else come in instead of family to do certain things, so it was ideal. They were able to respond to our needs quickly and provided just what we needed.

    Frank B_3

    4.0

    May 7, 2021

    I am a past client of this provider

    We didn't use them for much more than a couple of hours. We didn't have them often. Someone didn't come in on time, and they got someone else out to the house as quick as possible.

    Dennis S_7

    5.0

    May 6, 2021

    I am a current client of this provider

    They have always been able to provide good people for her. They don't have enough health care workers. We would use them more if they had more people.

    Rene D

    5.0

    April 29, 2021

    I am a current client of this provider

    They have helped by giving me and my wife peace of mind. I like that all of their aides are very personable.

    Annette S_5

    5.0

    April 20, 2021

    I am a current client of this provider

    For me it's a break, I'm not a big woman either. My husband has a problem with falling. One of our first girls was good. She came on time and did what we asked her to do.

    Anonymous_4694

    2.0

    April 7, 2021

    I am a past client of this provider

    They can provide better providers to make my life easier. They should do better to provide care and caregivers for my needs.

    Provider Response

    Thank you for taking the time to provide Right at Home with your feedback about the service we provided you. Our goal is to match you with a caregiver that understands your specific care plan and care goals to best assist you throughout your time using Right at Home's Services. We offer a no-questions-asked policy to change the caregiver on your schedule in the event that you are unsatisfied with the tasks that they are completing. We also provide care plan updates if your care needs were to change over the course of your time with us. We hope that you accept our sincere apology regarding your dissatisfaction.

    Diane D_16

    5.0

    April 5, 2021

    I am a current client of this provider

    The services have been a big help to me. I would recommend them because they do an awesome job.

    Kristen M_3

    4.0

    March 24, 2021

    I am a current client of this provider

    They can make my life easier by giving a little more communication to me. I like that they have a proceed commitment to provide us care.

    Theresa P_3

    5.0

    March 16, 2021

    I am a current client of this provider

    Deborah does my laundry, cooks my meals and does light house-keeping. The person I have now is wonderful and I could not get anyone better, she anticipates my needs and does whatever I ask her to do.

    Betsy S_3

    5.0

    March 9, 2021

    I am a current client of this provider

    They help with grocery shopping and kitchen organizing. They are so pleasant to be around. They are very quick to respond to my calls. They are understanding of my needs. They are very personable.

    Judy M_14

    5.0

    March 9, 2021

    I am a past client of this provider

    I couldn't drive without them, being sedated. I couldn't keep my appointment without a driver. All I needed was someone to pick me up and travel with me on time. They were reliable and got here early.

    Ruth R_19

    5.0

    March 8, 2021

    I am a past client of this provider

    They allowed us to work during the day with our full-time jobs and still maintain our daily work lives. The staff was great. The management staff was flexible. The team was very helpful when we needed to change appointments. It was great being able to rely on them.

    Deanna P_2

    3.0

    March 4, 2021

    I am a past client of this provider

    They could've lowered the price of what they charge. They should compare their prices against other places around. There's nothing care wise they needed to improve. I would like to see them improve their prices. The biggest thing was the prices.

    Charlotte V

    4.0

    February 18, 2021

    I am a current client of this provider

    They have been very helpful but some of the people need to do better at preparing meals. I don't think all of them know how to make food. They are on time and they know what they are doing.

    George W_10

    5.0

    February 3, 2021

    I am a current client of this provider

    I'm in Texas, and it provides peace of mind for me. They're so friendly and on time. They do a great job.

    Abby D

    5.0

    February 3, 2021

    I am a past client of this provider

    They provide companionship. The caregivers have called to check on Bill while he has been in the hospital. They have been easy to communicate with.

    Blair G_1

    4.0

    February 3, 2021

    I am a current client of this provider

    They could do a bit more for him so he wouldn't have to get up as much. They're very reliable.

    Eleanor D_2

    5.0

    February 3, 2021

    I am a current client of this provider

    They are here for me. They sit and talk to me. I like the friendliness and the ability to talk to the gals.

    Gretchel A

    4.0

    February 2, 2021

    I am a past client of this provider

    They were there dressing her in the morning and then undressing her . I liked their personal touch.

    Perri T

    5.0

    January 26, 2021

    I am a current client of this provider

    They are all very professional and helpful to us. I like how flexible they are with us.

    Stephanie G_5

    4.0

    December 22, 2020

    I am a current client of this provider

    They have helped her by giving her companionship and go grocery shopping for her. I like that they communicate well with me.

    Christine V_2

    5.0

    December 15, 2020

    I am a current client of this provider

    They provide care for my parents and having them is like night and day. My mother is wheel chair bound and so they help out a lot. The people there are very nice.

    Anonymous_4307

    5.0

    December 12, 2020

    I am a past client of this provider

    They seem to be very personable and when they came to explain their services they were very thorough.

    Patricia B_25

    4.0

    December 3, 2020

    I am a current client of this provider

    They sent the right caregiver. I liked that they are very professional.

    Doris D_9

    5.0

    December 3, 2020

    I am a current client of this provider

    It frees me up so that I can have my life back. They are very responsive and they call to see how the services are going.

    Linda W_24

    5.0

    November 24, 2020

    I am a past client of this provider

    Dad wouldn't have been able to be at home if it wasn't for them. They made sure he had food, and got him to hid Dr. appointments. I like the flexibility and the responsiveness.

    Dave R_3

    5.0

    November 20, 2020

    I am a past client of this provider

    They were on site, so they were an extra layer to watch her and be a friend. It was quick response, they communicated well, and their staff on site was incredible.

    Traci C_1

    5.0

    November 5, 2020

    I am a current client of this provider

    The most helpful part of the services is everything. The fact that the caregivers are there on time everyday is helpful. The agency is extremely reliable and everyone has been fantastic. We have not had one issue since we started care with them.

    Carl C_7

    1.0

    November 5, 2020

    I am a past client of this provider

    They sent us young people, who have no idea how to take care of someone. One of them walked off the job, leaving me with a husband who couldn't walk. I was left at home by myself with someone who needed 24/7 care. They need to train their employees better.

    Provider Response

    Thank you for providing Right at Home this feedback about your experience with our service. We take great pride in being able to provide care specifically fitted to you and your loved ones needs and care goals. All of our caregivers are equipped with ongoing in-house training, unfortunately there are tasks that we are not able to provide for our clients due to it not being within our scope of care or licensing. In the event that this occurs, we offer resources and guidance to better suit your specific care plan. We hope that you accept our sincere apology regarding not able to provide the service you and your loved one needed.

    John E_15

    5.0

    October 28, 2020

    I am a current client of this provider

    If there is anything going on they let me know. They are very responsive and helpful through some difficult times, and they are reliable.

    Tim Z_1

    5.0

    October 23, 2020

    I am a current client of this provider

    I'm out of state, so I rely on them for any transportation that needs to be done. They're responsive to my needs and follow up.

    Chuck A_1

    5.0

    October 23, 2020

    I am a past client of this provider

    They gave her social interaction and they played cards with her. They were very professional, the staff was great and they were very personable.

    Linda B_35

    4.0

    October 7, 2020

    I am a current client of this provider

    They need to be trained on how to deal with Alzheimer. The only thing that I could think of is that one caregiver fell asleep on the sofa when she was supposed to stay up at night but overall I have had very little trouble and everything has been good.

    Vickie B_2

    5.0

    October 6, 2020

    I am a current client of this provider

    My loved one loves her aide and they are flexible. They have good customer service.

    Leta S_1

    5.0

    October 6, 2020

    I am a current client of this provider

    The people that have been here have been great. The accommodations have been amazing. My mom has loved every caregiver that has come. She has really enjoyed their company. I called and within thirty minutes they had a schedule arranged for me.

    Patricia H_13

    5.0

    September 23, 2020

    I am a current client of this provider

    It helped me out so much having to be working full time. It is wonderful being able to count on them to take care of my mom. They are easy to work with and very accommodating if I have a last-minute change. They are really good about all that stuff.

    Jeannie C_1

    5.0

    September 22, 2020

    I am a current client of this provider

    They provided assistance with ADLs. They are very accommodating and care about their clients. They work really hard.

    Megan N

    5.0

    September 14, 2020

    I am a past client of this provider

    The client's dementia has gotten bad, but she still remembers her caregiver, which is saying something. They were very responsive and quick to get someone to care for the client.

    Diana S_9

    5.0

    September 4, 2020

    I am a current client of this provider

    My loved one really likes the person that comes out and it's been good. I've liked their flexibility. For what we need, it's been great.

    Mary J_31

    5.0

    August 13, 2020

    I am a current client of this provider

    They give emotional support. They help with her attitude. They are always prompt. They are good about schedules. They will send someone last minute, if needed.

    Christine V_1

    5.0

    August 6, 2020

    I am a current client of this provider

    They do everything for us daily. They are very responsive.

    Anonymous_2815

    5.0

    August 6, 2020

    I am a current client of this provider

    They keep him safe and they help by just being here. They are very friendly and accommodating.

    Christine F_4

    5.0

    August 6, 2020

    I am a current client of this provider

    They help the most in providing companionship to my mom so she doesn't have feelings of isolation. I like the company has been very understanding and patient with us.

    Pam S_7

    5.0

    July 28, 2020

    I am a current client of this provider

    The caregiver, Dottie, has a connection with him. They seem to get along well. He likes and feels comfortable with her. I like that they're easy to work with and they let you know when there's a problem.

    Elaine S_6

    5.0

    July 22, 2020

    I am a current client of this provider

    Just existing and being there, there are many things. The fact that they are there when I needed them to be. I like the quality of caretakers they have.

    Barbara M_43

    4.0

    July 9, 2020

    I am a current client of this provider

    They need to emphasize that the over night workers don't sleep on my couch. Some of the workers were not good.

    Ralph "Tom" C

    5.0

    July 8, 2020

    I am a current client of this provider

    They have been helpful with our transportation, shopping, and cleaning the house. We have been satisfied with the caregivers coming out to help us.

    Sally

    5.0

    April 15, 2020

    I am a current client of this provider

    So helpful, kind, patient and understanding. Very sweet, but firm with my father; loving but practical. Exactly who and what my father needed. Aubrey, Ashley, and Linda very reachable and flexible. Communication was amazing. I will highly recommend you.

    Bob J_5

    5.0

    March 12, 2020

    I am a past client of this provider

    They made my father happy. I liked that they showed up and sent a nice caregiver.

    Anonymous_3511

    5.0

    March 12, 2020

    I am a current client of this provider

    I like their flexibility.

    Elisa H_1

    5.0

    March 5, 2020

    I am a current client of this provider

    They have been there and they have been reassuring to me and my mom that they are there for her. We like the ease of scheduling and the flexibility they have.

    C. T

    4.0

    February 20, 2020

    I am a current client of this provider

    You hire a service, and they do exactly what you expect. They satisfy our needs. There are very few minor things to improve on. They are responsive to our needs.

    Pamela F_2

    5.0

    February 20, 2020

    I am a current client of this provider

    She had a stroke and if she doesn't do exercises then her hands are really stiff. I asked for somebody happy and joyful and I got it.

    Leah R_2

    3.0

    February 11, 2020

    I am a current client of this provider

    I get different people I have never met coming into my house and knowing the code to my gate and how to get into my house. They send me the schedule of who is coming, and it is never true. It's always different.

    Suellen C

    5.0

    February 11, 2020

    I am a current client of this provider

    They are good and do what they are supposed to do. They are very good. They come on time and do what they are supposed to do.

    Donald

    5.0

    February 7, 2020

    I am a current client of this provider

    Amy helps with shower for Irma on Mondays and Thursdays. Amy is very helpful, friendly, and competent!

    Denise S_8

    5.0

    January 22, 2020

    I am a past client of this provider

    The one on one care was most important. A familiar face to help him get to bed was nice for me. They were really attentive to my father. It was only an hour a day and they worked well with him.

    Anonymous_3207

    5.0

    January 16, 2020

    I am a current client of this provider

    They have helped because we are able to get away. I like that they are outgoing and friendly.

    Beverly S_4

    5.0

    January 10, 2020

    I am a current client of this provider

    They absolutely optimize his quality of life. Their care providers are caring and dependable. I trust them with my dad, and I don't do that easily.

    Shirley C_9

    5.0

    December 17, 2019

    I am a current client of this provider

    They take good care of my mother. I like their accessibility and the caregivers they send us.

    Patti H_2

    5.0

    December 13, 2019

    I am a past client of this provider

    The majority of the caregivers were very kind to my mom. They are very dedicated.

    Debra H_4

    4.0

    November 16, 2019

    I am a past client of this provider

    They did the laundry and cleaned the house. They could train their caregivers to not be so personal.

    Harvey B

    5.0

    November 16, 2019

    I am a current client of this provider

    They are here. They show up. There are people. They are efficient and do the job. That is all I am worried about.

    Robert D_27

    4.0

    October 29, 2019

    I am a past client of this provider

    They could gotten her out of her room and around the facility. We liked their flexibility in the scheduling of the short-term care.

    Ruth R_13

    5.0