Council on Aging Homecare Daytona Beach, FL

paley1079

The aids are above average, the two I work with. COA has 8 holidays a year: New Years, Martin Luther King Jr Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas. Scheduling has never contacted me to ask if I would need help those days or on the time my aids have vacation. The one time I contacted them, they told me the aid had not contacted them (the aid said she had) and it was too late (I called two days before) to get any help. And, unhappily, it is very difficult to change a schedule

Barbara95481250

I have a lady that comes here from Council on Aging. She comes every Wednesday, and she is the greatest that I have ever had. She comes one day a week on Wednesday. I have two and a half hours with her, and she does more in that two and a half than others do in a week. She doesn’t ask a lot of questions, where is this, what’s this, what do you want me to do, where you want to put this; she just gets right with it. There are different people -- some know how, some don’t know how -- and she does know how. She sweeps, mops, and does not allow dust. She doesn’t help giving me a bath -- they have people that do -- but when I was on hospice, I couldn’t have two people doing the same thing or something like that; I don’t know what it is. The reason I am rating them highly was that the first day she came here, I said “Jackie I got something I got to tell you. You really got all your ducks in a row." She asked what I was talking about after I asked if she really knew how to help a handicapped person and she said she had training. I knew that there was something about that woman that other people didn’t have. It wasn’t with Council on Aging that I got my training; she said she had a job when she was in Massachusetts where they were in a wheelchair for about a month to see what they could do in a wheelchair, then they blindfolded them to see what it would be like be a blind person, and then she said they did something to see what they could do with a lot of apparatus hands and arms; I don’t know what else she said, but I could tell she is a great person.