Right at Home La Jolla

Sumi K

They work with our schedule and are flexible about it. They update the care plan when needed. Furthermore, they also support their caregivers. They are very responsive when you reach out to them with questions.

My V

My dad has no complaints. We get whatever we ask for and a flexible schedule.

Liviu G

They have done everything that I have needed them to do. They responded immediately to the call and they were professional.

Jay and Maria W

Overall the caregivers intend to have a good relationship with us. They help watch my husband and are attentive to him. I like that they can diagnose things early. I think that they could improve by having a caregiver who is bilingual. I really appreciate that the caregiver can speak Spanish with me. I like that they are approaching an in-home care is average.

Lydia C_2

They only come out once a week. When they are here, it helps me out, and gives my mom stuff to do. I like the flexibility.

Linda C_46

It has made my life easier and helps my wife. They provide excellent service.

Sara M_12

I have had three different providers within 24 hours. It was well organized. They were all really caring, and were on time, and they all did what I needed them to do.

Jane H_21

They do household chores cheerfully and well. The people they send are extremely capable and friendly.

Daniel W_6

My house gets cleaned once in a while. They are very helpful.

Barbara P_58

My daughter was tied up and couldn't get me to my appointments, so this help out a lot. The girls were nice. They got me to my appointments.

Anonymous_1730919020

The agency sent a good person and the caregiver comes for four hours which helps us a lot. I feel like they are reliable and they provided a very good competent person to care for your parents.

Ken M_13

The people were very nice. We liked it, and it took a lot of load off me knowing he was getting extra help. We were satisfied with the care.

Dolores S_14

They help me free my time to do other things as I have a full schedule. They are very caring and attentive to her needs.

Karen W_42

The agency makes it a lot easier. I like the employees that come to my home. It is a good situation to use them.

Edna T_2

I appreciate they found a really great fit for Edna. I like that they are very easy to work with.

Barry M_3

They help the most by giving me independence, and helping me on the daily. I like their confident staff, and reliable scheduling.

Rebecca A_7

I like that they would call, text, and email with my daughter. I like that they were prompt.

Joyce A_6

Marty is a difficult case and Blanca is the only person that can take care of them. It has been fantastic.

Anonymous_1717676062

They were here twice and there wasn't much that I needed, and they couldn't provide it. They could provide what we needed.

Craig B_6

If there is an issue it's addressed right away. So far I like that they are very attentive to my needs.

Leslie G_16

The agency has made our experience positive by providing caregivers that are on time, also Rosie also gives great care. I like that the agency is in constant communication via email and invoices. Every time we call, the agency has always been able to help us. I would like to highlight our caregiver Rosie, she is amazing.

Baron T

It is very helpful; I have a chance to get out and have a break when they come. They watch out for him. They sent us good caregivers who are always on time.

Lauren A

The caregivers have had a positive impact because they help to make sure the client changes her clothes and gets cleaned up. I like the consistency and the kind, open communication.

Hubert S_1

They could provide more consistency of the personnel. I like their flexibility.

Ronald G_3

It helps me to have someone coming in twice a week. It gives me someone to talk to and they do my dishes. There's been a difference between my two caregivers. One of them looks for things to do, the other one waits for me to tell them what to do.

Pat C_13

I do not have any physical needs, they mostly take me to places. They are very good all the time. They do help me keep my house clean and things like that, I cannot do it anymore. They are considerate and on time.

Laura W_17

I like that they are nice to her. Everyone is friendly.

Anonymous_6797

They take care of me and my dog. I like that they are professional and on time.

Anonymous_1702308664

She fixed me really nice meals and I had a lot of stuff in my bedrooms which were in the way, and she helped with it. They were very nice. It was always this girl who showed up that worked great for me. They were on top of things.

William L_22

They have sent out very good caregivers. Everything seems pretty good so far.

Patricia D_34

I was in the hospital and I have been pretty weak, but they have encouraged me to do my exercises and stuff. I would recommend them because I like the caregivers that work for them, and they do what they say they will.

Betty W_24

They are extra good. She cleans for me. I am very lucky to have them. I have really nice people from them.

Anonymous_7630

They could have the same caregiver return each visit. They could improve scheduling.

Mary S_71

I don't have to do things that I used to. She helps me. They send me caregivers that are courteous, get the job done, and are nice.

Linda and Carl W

They've helped with cooking meals. Because they are very caring and thorough, and they understand and talk to you, so they try to match you with someone that meets your needs.

James P_26

They have enabled my wife and my family to continue their lives while I am in my recovery phase. I love the quality of the people they send over, they are very professional.

Karen M_44

They are nice people, very encouraging. They are willing to help in any way they can and I've been very happy with them. I have been very happy with all of the staff.

Laquetta B

They make sure her needs are taken care of. The manager and the person they sent over are very easy to deal with.

Paulette S_1

I couldn't have done it without them. I needed 24 hour care. It was just what I needed. They took good care of my husband when he needed help. When I needed help 6 weeks ago, I was very satisfied with their care.

Marcella Anne H

She only comes once a week, but I look forward to it. I like the caregiver I have had for a while now.

Harold E_4

As the spouse, they helped with taking some of the pressure and anxiety off of me. I liked their quick response and mostly good nurse care.

Maria R_14

All the workers don't think of this as a job. We have a good connection and relationship. They are not restricted on what they can do. They are outstanding. They took over, and I am able to have someone 4 days a week. They took charge. They are totally sincere and reliable. One of them did things with such pleasure.

Jim and Barbara W

They are very helpful when they come. They come and help me with things like getting breakfast and doing laundry. I like that once we sorted out how I should interact with the caregivers they have been wonderful.

Charlotte "Char" S

Wendy, one of the consultants, met my caregiver at my home when she first came, just to see how things were going to do, and I appreciate that. They were very efficient in returning our calls. They provided us with a lot of information about how the service will go and the process.

Mary D_51

They had skilled and caring staff. We used them for preparing our home for when my sister came home. They were prompt.

Anonymous_7085

I did what they had to do. They were here on time and did what they said they would.

Lavonne H

The services have been helpful because they've done the washing every day. I would recommend Right at Home because they tell me what they're going to help with.

Bobbie B_7

They are doing a phenomenal job. The director came to my house one time to help me clean. I like the caregiver because they care.

Robert A_29

They do my exercises with me, and it has helped me out since I had my stroke. I like that they are on time and always consistent.

Joseph G_8

They need to be more consistent. The staff should be held to higher standards.

Provider Response

Joseph A_7

The last girl didn't take out the trash for me. I had gotten up at 5 in the morning to take it out for myself. I am very able-bodied. The vacuuming, sweeping, and laundry are all positive. I like Wendy and the person who assigns people.

Bob W_20

He only has a caregiver one day a week. It allows me to have a worry free day. They are responsible and qualified. They have good communication skills and I trust them.

Tamara A

They have done what I have asked, no questions asked, they are nice and cooperative. I like that the people are really nice.

David K_24

It was good to have someone here, but they didn't provide additional enrichment for me. I needed more consistent people coming to the house.

Joel W

My caregivers helped me the most with appointments. I liked the assistance they gave, the job they did with cleaning and other things, as well as taking me to appointments.

Leslie B_7

The agency gets me caregivers I like. I like this agency because they work with me.

Anonymous_5834

They provide the service as a great help to the family members. The client doesn't like any of it though since she is elderly. The office staff could communicate better.

Bruce H_6

They helped by doing everything we asked. They kept him comfortable and out of pain. I liked that they sent good caregivers that did a good job.

Anonymous_5041

My daughter doesn't live close by and I don't have many others that could help, so them coming in is excellent for me. They are available when I need them.

Paula P_5

The agency goes out of their way to make me feel comfortable. I like this agency because everyone who comes is kind and helpful.

Jayne C

They have helped her get ready. They could have better communication.

Patricia H_30

They give her companionship. So far, the transition into having home care has been easy.

Karen M_38

I've used them for transportation to and from surgeries. Wendy actually took the time to follow up with me to see if I was okay after my surgery. That wasn't part of what she needed to do; I just needed transportation. She took that extra step. Wendy, the manager, will bring me to my surgery or pick me up if it's really early in the morning. She and everyone else has given really excellent service. I had to be picked up at 5am and she came by and did that, and it wasn't the first time.

Richard C_25

They do everything possible for me. They do everything that I can't do. 90% of the people that we get know what they are doing.

Dave P_4

I am able to leave him with them and feel comfortable about it. The caregivers that I have are very caring with my husband.

Linda P_31

The caregivers help me the most by washing my hair and cooking me meals. I like that the people, the caregivers, are nice and good.

Mary L_59

It takes a while to prepare when I have a new person compared to the same person. I would like more consistent caregivers. I would like them to follow instructions and complete the job by putting things away.

Priscilla D_1

I use them every moment of the day. They are immediately here when I need them.

Anonymous_5930

I would not be able to get certain things taken care of without someone else's help. They have been good at taking care of things.

Carolyn S_24

They have been very helpful. I have improved with their help. I would recommend them. The caregiver is a good fit. She takes over and knows what needs to be do in the house since she has been with me for a while.

Bobbie R_2

They are here and take care of my mom so I can take of other things. They have done good so far.

Edward S_14

The provider has helped the most by being dependable and punctual. I like the agency because they are very professional.

Suzan G

She does everything she needs. I would like to see them have more consistent caregivers.

Anonymous_5756

The service is good. The timing is good. This is all just temporary for me. I like that they are efficient. They schedule someone and they send that person.

Sarah B_4

They are helpful in the kitchen and they run errands with us. I love the help I get from them.

Oliver J

They have helped the most by sending people that are qualified, particular with dementia, and also working with me to make the dementia condition as smooth as possible. They are also reliable. The caregivers are very high quality and very well-trained. The management is great.

Pam E_1

I deal with the care director and she's the sweetest person. She tries very hard to satisfy us and make sure we're taken care of. I want to give them high marks, but we would love to have a steady caregiver that comes all the time.

Chelsea F

She was there on time and personable. The person that gave me a ride was personable and flexible.

Barbara H_15

The bathing really makes a difference. I have had the same person for years, they keep things consistent.

Sharon L_11

They did exactly what we asked. They have nice employees.

Pat

This was an excellent and positive experience for my husband after having back-to-back surgeries. The caregiver provided peace of mind and comfort to my husband. It took additional stress from me. Thank you.

Joyce S_14

They should have them watch less TV. They should just keep it turned off. They're doing good. I know how hard it is for the caregivers, and they work really hard. I try to say thank you to them every day.

Sue B_18

Everything they do for me makes my life easier. I really enjoy them when they come. I know they're supposed to clean and help me, but they don't ever do much of that.

Anonymous_4413

I could not have survived without them. I would tell a friend that they go out of their way to help you.

Thomas C_11

They seem to be friendly. I would recommend them. I am very happy. I like the friendliness of the people that work there.

Mark E_7

Terry is very reliable and has made a good connection with mom. That it is perfect for mom to make her comfortable. Terry the provider has been great. We got it on our first try.

Diane K_12

It has made everybody's life easier, allowing us to have some of our lives back. They are very positive and they work with us well.

Beverly S_13

They feed her very well and they are good to her. They are on time and they take care of my wife.

Estela

Short term service but appreciate help. They did a fine job. Not sure if services will be needed again.

Madeline M_2

They encouraged me, they never once let me down, they were always right there. When I got tired they didn't give up on me. My caregivers, when I came home, walked me through everything, they helped me get my memory back, they helped me walk again. They were always right there.

Harold D_1

They have gotten used to the people who come, my mother never wants them to leave. I am very satisfied, I like the people who are helping my parents.

Josephine C_4

They have been very helpful when they are here and know what to do. I am stuck on having new people show up instead of consistent caregivers even after 6 weeks. I have to spend more time telling them what to do instead of them already knowing.

Steve P_3

They took care of the floors, shopping, cleaning the bathroom, changing my sheets, all that stuff, cooking. They did everything. I was talking to my caseworker about Right at Home, I already recommended them to her. If I was to have a kidney transplant, I would want Right at Home to come help.

Barbara S_54

Most of them do what you need. A few of them don't speak English well though. I asked specifically for someone to help me clean and they sent someone who only did light cleaning. But they will take my wheelchair to the doctor's.

Betty J_12

They have interacted with her despite her having dementia. I would tell a friend that they are amazing.

Joe S_13

They have done everything possible to follow the schedule I have in place. If I feel a caregiver isn't trained or doesn't match my personality I will let them know. That hasn't happened for my regular caregivers, just substitutes. I like that they are competent and courteous. I have never been disappointed. When it is time for them to be here, they are here. They are all qualified to do what they are doing in home caregiving.

Carol H_26

They have great services, the people seemed competent. The people are very confident and nice.

Chung Chu 'Genjung' T

They made my life very stressful. I couldn't leave without getting a call from the caregivers asking where something was. I would like for them to listen to what the clients requested and provide those services.

Rosetta P_1

My mom was saying that she wanted different hours but she is never really happy. However, the impact on my life has been tremendous. I would not have been able to have her released from rehab without them. I thought they were wonderful. I wasn't there but I'm sure they did all they could to get her motivated. She is at the last part of her life and she is getting cantankerous.

Diane R_8

She helped with cooking, cleaning, and grocery shopping. The customer service and workers are amazing. I have a good rapport with the case manager.

Leeland W

It really gave him someone to talk to and make both of us feel comfortable. The person that comes was always on time, there was never a language barrier, she provided good company and even went above her job description sometimes.

Daniel H_6

They do a good job making him comfortable with the changes that are coming with age. I like that they get back to you right away about any concerns you might have.

Anonymous_4414

They come in and help with her shower which she really needs. They provided the right care of what we asked for.

Estela M

The caregivers are doing the best they can. They are there when I need them. We felt at first we couldn't depend on this agency. We are just waiting for a consistent schedule that can fit our 24/7 needs.

Linda Joe Q

They help her because she gets some other activity besides me. They help keep her mentally active. The people are pretty capable. They do everything I expect them to do.

Glen F

They come and visit me, that is helpful to me. I need company. They are there for me when I need. That is most important for me.

Karen S_12

They ask if there is anything else they can help me with. They follow through with everything.

Brett M

They do a wonderful job a preparing food and making homemade meals. They make me meals.

Terry D

My caregiver does anything I ask. This agency needs to have all their caregivers be as qualified as the lady I have.

Sarah H_5

The services provided by Right at Home have been a high impact because the caregivers have patience and care for my mom. I would recommend Right at Home because of their level of care.

Anonymous_4285

I'm feeling better now, which is good. I like the friendliness of the staff.

Janet F_12

Without them I am not able to get out of the house. My husband needs constant care and someone to be with him. I don't like recommending things to other people no matter what. I think this is a very tough industry and when there are so many different personalities in clients and caregivers, it is very tricky. I haven't used another service to compare it to.

Clara "Teddie" B

For me, I am here every other week. She is on her own when I'm not here, for which I am grateful. To make my mom's life easier they could give her people that she has had before that were good. She doesn't need the care as often as other people do. They have had issues with caregivers and a turnover. We call and sometimes the person she wants isn't available.

Michelle H_10

They helped with cleaning around the house. They cooked meals. They were willing to go above and beyond what I feel other places wouldn't have done, as far as responsibilities are concerned.

Franklin W_2

I could do everything she did ourselves. I didn't feel like I had to explain things to her. It comes with conditions. I wasn't happy with the person we had, and I wasn't comfortable switching to a different person because I didn't want to get her in trouble or fired.

Anonymous_2294

They help the most in providing transportation. I like that the company is responsive to my needs.

Shirley R_6

I felt comfortable enough to run to the store for groceries. It gave me the freedom to do errands for us, do little things, things I wouldn't have been able to do without having them here. I liked the care my mom received from the caregivers.

Anonymous_4098

They take care of me and they help with anything that I need. They are very friendly and take care of anything that I need.

Rita F_1

They keep me going. They help me get everything done around my home. I really like the girls I have.

Anonymous_3995

They could have segment shifts. I like to be able to have a person to be able to do more than one thing while they are here.

Laura E_2

They take me to places I didn't think I could go before. The caregivers anticipate my needs.

Phyllis E_2

I felt like they didn't follow through too well on my illness and haven't provided me with all my answers. They provided me with a better person now. They have been reliable for me. Most of the time they have been able to sit by me with people on my schedule. I had someone with me for nine months permanently and that was very nice.

Jason B_2

I wasn't doing anything but lying around. It didn't inconvenience me. I liked the attention to my needs and requests. I liked the genuineness of the care. It didn't feel like a business transaction.

Alva P

It's made her life easier in every which way. I enjoy the reliability.

Dorene P

I do not know what I would do without them. I like everything about them, they make me feel Right at Home and they take care of everything.

Anonymous_3119

I like it when someone comes and they are willing to come and help me do light housework. They always come with a car so they can take me to the store or the doctor. They mostly keep their word about sending people and having people show up.

Loretta J_1

We had to iron out problems at the beginning because she would sit and talk for a while before she started working. I talked to the agency about that. When I came to work, I was working, so I expect self-sufficiency of the caregivers. I haven't had any problems with them.

Henrietta P

My aide can see ahead, and if she sees that I need something, she will do it. I like the aide that comes to me.

Hasmig S

They're terrific! They help me in anything I need help with. They never say no. They always try to accommodate.

John S_28

Norma is attentive and on the spot if my wife calls her. She is a really nice lady. I like that they are responsive. Our manager calls, keeps in touch, comes by the house. Symphony is great.

Nancy P

It frees me up to do other things. There is an adjustment time that it takes me for to accept someone is coming to my house. My wife and I are both retired and disabled. I'm free to do things, but she's home alone most of the time. I have to be comfortable if I do go out or if I'm planning on meeting someone for lunch. I know that it won't blow up in the 11th hour. They are conscientious about doing things around the house and following the documented needs. They are good at paying attention to that.

Mia P

It gives me the peace of mind that I do not have to worry. I do not have worry about her being alone. They are willing to work with me in regards to the hours needed.

Jan S_1

They took good care of my dad, and they took care of any administrative problems I had. They were very motivated.

Tom G_3

They take full responsibility. They are very conscientious. If there is a problem, I know about it right away. I like that their caretakers are matched to the patient. They take a lot of time to get the right person to be with my relative.

Anonymous_2109

The caregivers are always very nice. I think that they could be more consistent with the caregivers.

William

We're using Right at Home La Jolla for my mother and it's been positive. They've been very helpful. They got me help, which I desperately needed, and the people they've sent have been very good. They provide companionship, cooking, cleaning, they drive her to the doctor, go grocery shopping, and walk her to the bathroom. The caregivers are very attentive, very kind, and very helpful. The scheduling has been fine. They come every day for 12 hours.

Amy R_1

My brother and I did not know what to do anymore. She has so many doctor's appointments, and it was to a point that I almost lost my job because I was taking so much time off to care for her. My mom loves and trusts them. The caregiver treats my mom like family. She has even visited her off of her hours just to see how she is doing.

Anonymous_1953

They could have listened a little more when I told them what we needed. We had to go through a lot of different caregivers before we found a good one.

Lisa A

I don't think anybody can make her life easier. She's just a miserable person. I liked their friendliness.

Randall B

I don't know what I am missing until I have them, and then they are essential. Everybody is friendly.

Karl H

They check in with the office to see how things are going and will check in with me. They also have a consistent schedule. When my mom first needs assistance, she was in really bad shape, but after about a month or so in their care I have never seen her this calm and relaxed. She seems at ease, and I know that this is not because of the care center she was at before.

Chris J_1

They were here on time and ready to go. I already have recommended them. They're very professional. Every woman was ready to go.

Jim C_1

He was to the point where he couldn't do much for himself, so it helped a lot. They were easy to work with because they listened to me when I complain about stuff.

Marsha R

The agency made her experience positive because when she had a concern, she was able to call them and get an answer right away or they came over. I thought they were efficient, did a good job at cleaning, talking to her, and taking her to Walmart. I thought they were very nice.

Dely M

During the time that they came I went out of town and when I came back my mother was happy and content. They really showed an understanding of what I needed. The caregiver that they sent matched with my mom and her needs.

Norma I

They are here for me. They do some cooking for me. They are very friendly.

Marion W_1

They have helped the most with anticipating everything, and have been totally there for me. I like everything about them.

Steve O_3

They helped my mother in her day-to-day activities. For the most part the caregivers were competent and friendly.

Peg

My helper was on time, very efficient and a love. Very caring. I will miss her.

Renee G_1

It has totally changed her life for the good. She came from a bad place. They make her happy and no longer sad. I would tell a friend that they are in control and nice to their clients. She is smart, in control, and not overbearing or mean. She is nice and business like.

Mamie M

I don't think I could make it through without the care. Fortunately, I get very good people, and they come in with a smile. I have never had someone come in like they don't want to come. I receive good care. The caregivers and nurses are very nice and patient. They don't try to rush me. They allow me the time to get to the door.

Doug O

They were on time and did what they were supposed to do. I had a girl who was incredible.

Henrietta F

It's not my choice. My life would be easier if I didn't have to deal with this kind of thing. I am independent, so it is hard for me not to be. They are pretty good.

Barbara K_2

They made our daily life very simple. They were very professional and caring. They were quick to respond and the caregivers were compassionate.

Roderick T

Now it's to the point were I can no longer move him so I can't do a lot of things for him. Having them come makes a big difference. The caregiver knows how to move and adjust my husband. She's suited for the position.

Catherine L

The provider has enabled me to stay in my home. The company is reliable, professional, and friendly.

marian-o

Outstanding care for over 6 months. I feel very fortunate to be able to have Right at Home caregivers. All personnel have been well-trained, are on time, and are pleasant to be with. I would recommend to anyone fortunate to have them help in one's home. Honest and reliable!