It has been much better because I don't have to do anything by myself.
They could change the hours policy. The minimum is three hours which I don't need.
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Reviews of Right at Home La Jolla
Home Care Reviews for Right at Home La Jolla
February 25, 2020
I am a current client of this provider
February 24, 2020
I am a current client of this provider
It gives me free time which is nice.
The caregivers are really good.
February 19, 2020
I am a past client of this provider
I wasn't doing anything but lying around. It didn't inconvenience me.
I liked the attention to my needs and requests. I liked the genuineness of the care. It didn't feel like a business transaction.
February 10, 2020
I am a current client of this provider
The caregivers are willing to accommodate and make things workable.
The caregivers follow through with everything.
February 05, 2020
I am a current client of this provider
It's made her life easier in every which way.
I enjoy the reliability.
January 24, 2020
I am a current client of this provider
They have a consistency of being there 24/7. They prepare meals, supervise exercise and help with mental stimulation.
They have pretty good caregivers. They are attentive, responsible and they actually care. The staff is pretty responsive.
January 23, 2020
I am a current client of this provider
I do not know what I would do without them.
I like everything about them, they make me feel Right at Home and they take care of everything.
January 22, 2020
I am a current client of this provider
I can't think of anything.
They could have shorter visits and not necessarily do four hour shifts. They should do it at a discount.
January 16, 2020
I am a current client of this provider
I like it when someone comes and they are willing to come and help me do light housework. They always come with a car so they can take me to the store or the doctor.
They mostly keep their word about sending people and having people show up.
January 09, 2020
I am a current client of this provider
They do the work that they are supposed to do and stay the whole time.
So far, they have been responsible and get here on time.
December 16, 2019
I am a current client of this provider
We had to iron out problems at the beginning because she would sit and talk for a while before she started working. I talked to the agency about that. When I came to work, I was working, so I expect self-sufficiency of the caregivers.
I haven't had any problems with them.
December 12, 2019
I am a current client of this provider
My aide can see ahead, and if she sees that I need something, she will do it.
I like the aide that comes to me.
December 10, 2019
I am a current client of this provider
It's imperative. He needs round-the-clock care.
We've had to go through a lot of different caregivers, but we ended up with two that really work. They came through.
December 10, 2019
I am a current client of this provider
The caregivers could show up.
December 05, 2019
I am a current client of this provider
They're terrific! They help me in anything I need help with.
They never say no. They always try to accommodate.
November 20, 2019
I am a current client of this provider
Norma is attentive and on the spot if my wife calls her. She is a really nice lady.
I like that they are responsive. Our manager calls, keeps in touch, comes by the house. Symphony is great.
November 20, 2019
I am a current client of this provider
They have helped me with things that I need help with. They help with bathing and laundry.
I like the people they send out to work in my house. They have been very good.
November 19, 2019
I am a current client of this provider
It's given my loved one a lot of stability, love, and care. Those three things make it a better situation.
They have great communication.
November 16, 2019
I am a current client of this provider
I do not have to wash, and I have someone to go shopping for me.
I like that they call when someone cannot come.
November 07, 2019
I am a current client of this provider
Everything has been positive. They take me shopping, clean, and take me to doctor appointments. I'm totally dependent on them.
They're reliable.
October 25, 2019
I am a current client of this provider
I can't live without the services.
They are very good about getting people out there most of the time. Lately, they've had a problem because one of the girls fell and shattered her knee, so they're short staffed. I think that they've been able to get someone out for all but one shift.
October 10, 2019
I am a current client of this provider
It frees me up to do other things. There is an adjustment time that it takes me for to accept someone is coming to my house. My wife and I are both retired and disabled. I'm free to do things, but she's home alone most of the time. I have to be comfortable if I do go out or if I'm planning on meeting someone for lunch. I know that it won't blow up in the 11th hour.
They are conscientious about doing things around the house and following the documented needs. They are good at paying attention to that.
October 10, 2019
I am a current client of this provider
They get her to doctor appointments.
They need some kind system to tell me what they did everyday with my mother.
October 10, 2019
I am a current client of this provider
It gives me the peace of mind that I do not have to worry. I do not have worry about her being alone.
They are willing to work with me in regards to the hours needed.
September 27, 2019
I am a past client of this provider
They took good care of my dad, and they took care of any administrative problems I had.
They were very motivated.
September 12, 2019
I am a current client of this provider
Sometimes, I have to change the schedule, which can be pretty hard, sometimes.
So far, the people they have sent have been very nice and accommodating.
September 04, 2019
I am a current client of this provider
They help me do my own thinking. That is hard to do when you have MS.
All the girls are compatible with each other. When one leaves, another takes over.
September 04, 2019
I am a current client of this provider
They have helped the most by sending a caregiver that I approve of.
I like the caregiver that we have because she is helpful, dependable, and honest.
September 04, 2019
I am a current client of this provider
They've supplied me with good, dependable caregivers because they show up on time and do the work they're supposed to do.
I like their dependability because they see to it that I get the help I need.
August 21, 2019
I am a current client of this provider
Some will cook or take me out to doctor appointments.
I like that they have people that come in with good attitudes, are very helpful, and make staying in my home a benefit.
August 01, 2019
I am a current client of this provider
They help by always being here.
I have a wonderful helper. The caregiver has been with me since last November. She is wonderful.
August 01, 2019
I am a current client of this provider
They take full responsibility. They are very conscientious. If there is a problem, I know about it right away.
I like that their caretakers are matched to the patient. They take a lot of time to get the right person to be with my relative.
July 26, 2019
I am a current client of this provider
The caregivers are always very nice.
I think that they could be more consistent with the caregivers.
July 02, 2019
I am a current client of this provider
We're using Right at Home La Jolla for my mother and it's been positive. They've been very helpful. They got me help, which I desperately needed, and the people they've sent have been very good. They provide companionship, cooking, cleaning, they drive her to the doctor, go grocery shopping, and walk her to the bathroom. The caregivers are very attentive, very kind, and very helpful. The scheduling has been fine. They come every day for 12 hours.
July 01, 2019
I am a current client of this provider
They talk to her, feed her on time, and change her diaper. Sometimes she gets confused, and they are always right there for her and explain things. They are very caring.
I like the caretakers and the management that call me all the time. They are concerned that everything is done correctly. The caregivers are concerned about my mom's health and take very good care of her.
June 21, 2019
I am a current client of this provider
My brother and I did not know what to do anymore. She has so many doctor's appointments, and it was to a point that I almost lost my job because I was taking so much time off to care for her.
My mom loves and trusts them. The caregiver treats my mom like family. She has even visited her off of her hours just to see how she is doing.
June 05, 2019
I am a past client of this provider
They could have listened a little more when I told them what we needed.
We had to go through a lot of different caregivers before we found a good one.
June 05, 2019
I am a past client of this provider
I don't think anybody can make her life easier. She's just a miserable person.
I liked their friendliness.
May 01, 2019
I am a current client of this provider
They've been very helpful, especially with some things. They help with laundry and some cleaning and help me with my lunch and a shower. One Saturday caregiver changes my bed.
I certainly would recommend them. With scheduling, I have a little difficulty on Saturdays.
April 23, 2019
I am a current client of this provider
I don't know what I am missing until I have them, and then they are essential.
Everybody is friendly.
April 02, 2019
I am a past client of this provider
The company in general just needs improvement. They need to think more of the customer's needs.
One thing that really bothered me was that I couldn't communicate one on one with the caregiver when I needed to.
March 26, 2019
I am a current client of this provider
They check in with the office to see how things are going and will check in with me. They also have a consistent schedule.
When my mom first needs assistance, she was in really bad shape, but after about a month or so in their care I have never seen her this calm and relaxed. She seems at ease, and I know that this is not because of the care center she was at before.
March 15, 2019
I am a past client of this provider
They were here on time and ready to go.
I already have recommended them. They're very professional. Every woman was ready to go.
March 05, 2019
I am a past client of this provider
He was to the point where he couldn't do much for himself, so it helped a lot.
They were easy to work with because they listened to me when I complain about stuff.
March 05, 2019
I am a past client of this provider
The agency made her experience positive because when she had a concern, she was able to call them and get an answer right away or they came over.
I thought they were efficient, did a good job at cleaning, talking to her, and taking her to Walmart. I thought they were very nice.
March 01, 2019
I am a past client of this provider
During the time that they came I went out of town and when I came back my mother was happy and content.
They really showed an understanding of what I needed. The caregiver that they sent matched with my mom and her needs.
February 08, 2019
I am a current client of this provider
They are here for me. They do some cooking for me.
They are very friendly.
December 17, 2018
I am a current client of this provider
They have helped the most with anticipating everything, and have been totally there for me.
I like everything about them.
December 03, 2018
I am a past client of this provider
They helped my mother in her day-to-day activities.
For the most part the caregivers were competent and friendly.
November 27, 2018
I am a past client of this provider
My helper was on time, very efficient and a love. Very caring. I will miss her.
November 26, 2018
I am a current client of this provider
It has totally changed her life for the good. She came from a bad place. They make her happy and no longer sad.
I would tell a friend that they are in control and nice to their clients. She is smart, in control, and not overbearing or mean. She is nice and business like.
November 02, 2018
I am a current client of this provider
I don't think I could make it through without the care. Fortunately, I get very good people, and they come in with a smile. I have never had someone come in like they don't want to come.
I receive good care. The caregivers and nurses are very nice and patient. They don't try to rush me. They allow me the time to get to the door.
October 29, 2018
I am a past client of this provider
They were on time and did what they were supposed to do.
I had a girl who was incredible.
October 16, 2018
I am a current client of this provider
It's not my choice. My life would be easier if I didn't have to deal with this kind of thing. I am independent, so it is hard for me not to be.
They are pretty good.
September 27, 2018
I am a past client of this provider
They made our daily life very simple.
They were very professional and caring. They were quick to respond and the caregivers were compassionate.
September 17, 2018
I am a past client of this provider
There were two different girls that came out, and they did what I needed very well. I've used two other services, and the people they sent were ridiculous.
I was happy with their performance. The girls were nice, intelligent, and performed well. I think their customer interaction with the main office is a little less than professional.
August 14, 2018
I am a current client of this provider
They have someone here to help, but some of the girls aren't so great.
I think they need more hands-on management with work personnel. We get a different girl every time.
August 01, 2018
I am a current client of this provider
Now it's to the point were I can no longer move him so I can't do a lot of things for him. Having them come makes a big difference.
The caregiver knows how to move and adjust my husband. She's suited for the position.
July 02, 2018
I am a current client of this provider
The provider has enabled me to stay in my home.
The company is reliable, professional, and friendly.
June 25, 2018
I am a current client of this provider
Some caregivers are better than other. They help me with my bath and straighten up my bed and help me into my spa. I have balance therapy training right now.
Most of the people have been very good. Right at home is reasonable.
April 18, 2018
I am a current client of this provider
I'll be 93 in May and I'm an army vet. I have multiple physical problems and choose Right at Home agency to supply in home caregivers. I have been satisfied with the office stuff and caregiver employees. One employee in particular has been with me from the start and her name is Linda A.
May 23, 2017
I am a current client of this provider
Outstanding care for over 6 months. I feel very fortunate to be able to have Right at Home caregivers. All personnel have been well-trained, are on time, and are pleasant to be with. I would recommend to anyone fortunate to have them help in one's home. Honest and reliable!
December 16, 2015
I am a past client of this provider
Marc and his staff were wonderful assisting in my mother's home care. My mother enjoyed having the additional help and really bonded with all the personnel. Wendy was extremely helpful and went out of her way to always help.
September 17, 2013
I am a current client of this provider
Right at Home La Jolla is the best possible answer when you or a loved one's looking for a home care facility. The president, Marc, is quite professional and oversees his staff. They are fantastic. We couldn't have been more pleased.
August 04, 2011
I am a past client of this provider
Very good service! I was impressed with how fast they responded and they were very understanding of my current position. In less than a week I had hired a caretaker for my parents and she would answer any question I asked with superior knowledge! I would definitely recommend this Agency to anyone looking for a caretaker, they have the best service and people around!
About Right at Home La Jolla
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
