Right at Home Hemet, CA

Offers Home Care

50 Reviews
Call (951) 783-2757
Right at Home Hemet, CA (951) 783-2757
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Reviews of Right at Home Hemet, CA

50 Reviews Write a review

Home Care Reviews for Right at Home Hemet, CA

September 24, 2021

By Jason K_3

I am a current client of this provider

They help me with my laundry and fetching thiings. They are nice and helpfull.

September 07, 2021

By Mike S_18

I am a current client of this provider

They stepped right up and took care of things. I like that after I got my insurance and I got sick, they took care of everything.

August 05, 2021

By Ida M_1

I am a current client of this provider

She helps me shower, get dressed, and gets my groceries for me. She's there for me. Everything about their services have been satisfactory, especially my caregiver.

Provider Response

Ida, thank you for giving us an honest review about the performance of our care giver. We are part of your family as we strive to provide the best care to you. We are delighted to know your care giver provides you with the best she has. Thank you so much. We will relay this positive review to our kind and caring care giver. Again, we pledge to serve you well.

July 09, 2021

By Bella G

I am a current client of this provider

The other day my caregiver came in upset, the first time in six months. They gave her another job and they didn't tell me. She usually comes at 10:30 and she called me at 10:30 to tell me she would be late. It makes me nervous when they come late. I talked to the manager Melissa and she was very attentive and nice. The caregiver they gave me has lasted with me for six months, I really like her.

Provider Response

Thank you Bella for your honest evaluation. I will ensure we give you the best to avoid making you nervous. We want you to have peace. I am very sorry that the care giver you so love was upset. There is no reasonable cause for someone to come to work upset. Melissa cares for her clients and she will do her best to help in this situation. We love you and we know you need some care. Thank you. George Dzimiri, Administrator

June 11, 2021

By Anthony A

I am a current client of this provider

They do cleaning for me. I like that they are able to send me reliable people.

Provider Response

Thank so much Anthony. We will strive to make the quality of your life better. We are glad we can serve you.

May 20, 2021

By Anonymous_4772

I am a current client of this provider

I can't do a lot of housework so she helps keep things clean. I like that they do background checks on the people. They hire people you can feel comfortable with.

May 13, 2021

By Keiko and Ashley

I am a current client of this provider

Right at Home has been a part of my dad and moms care for 6 plus years and it is truly a blessing to have them . Chaplain George, Kim and Melissa have been so amazing ! They are like family to us. We are a team keeping each other updated to make sure mom has everything she needs. Right at Home was there for our family when my dad passed away. Chaplain George performed his services and Kim was by our side too. They were so supportive and continue to be by our sides. Right at Home Hemet is very special ...their hearts are in the right place when it comes to caring for your elderly parents. Scheduling is easy and flexible. Our caregiver Kim comes during the week and always on time. I feel she’s a sister to me. Helps with taking mom out to her doctors , stores and lunch, Light house cleaning too. Gizmo , my moms kitty loves her too. Then I come take care of mom on the weekends. I have a peace of mind knowing my mom and dad have the best care. Thank you so much for all you do.

May 11, 2021

By Katharine J

I am a current client of this provider

I'm not sure that there is a way they could improve their services. They have taken care of her generally since she's totally helpless. The only problem I've really had with them is that they need more personnel. There have been times that I've needed someone immediately and they haven't had anyone available.

April 09, 2021

By Lester W_1

I am a current client of this provider

He's paralyzed. They could give him his legs. He gets his showers every week. Everything they do for my husband is for me. They're wonderful.

April 09, 2021

By Karen G_12

I am a current client of this provider

I want my caregiver to be able to drive me around. I can talk to the person and get a response.

March 15, 2021

By Neil S_2

I am a current client of this provider

They are kind. They are prompt.

March 05, 2021

By Ellen M_9

I am a past client of this provider

They provided night care for me. I liked that I was able to get the help I needed just by calling them.

February 05, 2021

By Keith D_1

I am a current client of this provider

I was able to leave while someone watched him. There was a time where someone just didn't show up. There is a lot of times where they showed up without calling.

January 20, 2021

By Juan R_2

I am a past client of this provider

The day caregiver made his bed. She changed his bed. The caregiver was very nice and he was functional and we liked that.

December 17, 2020

By Ruth H_18

I am a past client of this provider

All I needed was someone to bathe me, so I appreciated them coming and doing that. They were here on time and were really good at caring for me.

December 08, 2020

By Orazio C

I am a current client of this provider

They seem to care about me. They have good caregivers, I have never had problems with them.

October 23, 2020

By Elaine S_11

I am a past client of this provider

They cared for my parents. Some caregivers made my parents feel comfortable which made me feel comfortable. The three good ones treated my parents as if they were their parents. They hugged them and felt comfortable with them. The services I had was fine. I had three that were good and attended to my parents. They assisted and cared for them. They paid attention to them.

October 13, 2020

By Richard & Jean B

I am a current client of this provider

My grandmother needed a wheelchair, and the agency helped with that. We weren't able to get it through another place. They're very reliable. I can get a hold of anybody in the office if my loved ones need something.

February 10, 2020

By Anonymous_3272

I am a past client of this provider

It was the first time I needed someone. It was a big impact on my daily life. It was helpful, but I didn't really have a choice. It's hard, because I don't have anyone to compare them with. Most of the people were fine, but some of them were late or didn't show up on time.

January 23, 2020

By Kathi S

I am a past client of this provider

It made it so I could leave my house. I liked that it helped me in a time of need.

January 16, 2020

By Donald Howard F

I am a current client of this provider

There was nothing wrong with the lady, but she was supposed to be well-trained when she really wasn't.

Provider Response

Donald, thank you for your honest feedback. It makes us provide better service. We try our best to provide our clients with well trained care givers. We are very sorry that you did not have the best experience with our caregiver.

December 28, 2019

By Carol C_24

I am a current client of this provider

It is so nice to have someone there so that if I fall, I will be taken care of. All of their girls are not necessarily great, but the ones I have are so good. I really enjoy having them. I would suggest that they train their new young girls that they hire.

October 29, 2019

By Howard L_1

I am a current client of this provider

The most helpful part is that they help me clean the house, since I'm disabled too. The caregivers show up, and they do a good job.

October 18, 2019

By Michael

I am a current client of this provider

Right at Home Hemet is doing okay so far. If I give the caregiver directions and motivation, she is pretty good, she's good with directions but needs to be more self-motivated. So it works better if I meet with her once a week about what's going on and help her plan. She reminds my mother of her medication and tries to get her to be active. My mother has dementia so she encourages her to go to the clubhouse, meet with other people, and do the exercise programs that are there. If mom refuses to do that, she exercises with her in the house. My mom is a little stubborn, so it's hard when you have to work with her. The other things that the caregiver does is to remind my mom of her doctors' appointments and write down anything important so we all know what she needs since she doesn't remember any of it. The communication with the agency is pretty good, Melissa is their office person and if I have any issues with billing or things like that, I would contact her. They are pretty accommodating and would work with you in finding the right fit or the right person.

October 10, 2019

By Teruko G

I am a current client of this provider

I am very comfortable with the home care person coming here. It is excellent. She seems like a very caring person.

October 10, 2019

By Virginia V_1

I am a current client of this provider

The caregiver is very efficient and young, so she can do things that older women can't do. I am so happy with my caregiver.

September 05, 2019

By David S_22

I am a current client of this provider

They just took care of my house. The lady I had last year did everything. She was great.

September 05, 2019

By Anonymous_2511

I am a current client of this provider

They are efficient. I couldn't get along without them. They are thorough and thoughtful.

September 05, 2019

By Regina H

I am a past client of this provider

She got me up and going. She didn't complain about the wheelchair or anything. They were gentle. The owner stayed in touch. He is very caring. It is a caring company.

August 08, 2019

By Robert I_2

I am a current client of this provider

They help do the dishes, make my bed, and clean the bathroom, which makes my life really easy. I have a bad back, so it's kind of hard to keep the house clean without having someone come in. They do a great job. They come in and take care of the house and clean up.

July 08, 2019

By Anonymous_2082

I am a past client of this provider

They could have called me to let me know they have time, so I didn't have to keep calling them. They came once and they were only a little better than the other company, but not by much.

Provider Response

We noted your valuable comments regarding our services. We will improve on communicating with our clients. Our apologies to you and family.

July 08, 2019

By Paul M_20

I am a past client of this provider

They changed him and gave him a bath. They were punctual, on time, and kept him company.

June 11, 2019

By James W_7

I am a current client of this provider

I think the people have been friendly. However, I thought he would have more speech therapy. Everyone has been nice, but they could have better communication. The cleaning people don't do as well as the nursing staff.

May 24, 2019

By Phyllis B_5

I am a past client of this provider

When the caregivers came they were very helpful. They would come in the morning to get my wife ready and into the wheelchair. There was a lack of care. When a caregiver couldn't come in, the office didn't try to find anyone to fill in. They didn't even call.

February 19, 2019

By Lisa G_12

I am a past client of this provider

None of the caregiver had a flu shot, and we didn't like the fact that one of the caregivers was not very clean. When that caregiver did things around the house, they didn't do it very well and didn't pay attention to detail. We would have to go behind and clean up behind them. The caregivers would come into work sick. Our situation is kind of difficult because my mom is bed bound. The most difficult thing is changing her and things that need strength. They had tried to accommodate us with that, but that didn't worked out. I suggested having two caregivers come out as well when we need that, but that didn't work out.

Provider Response

Lisa, our apologies for the misunderstanding. We were not aware that you needed caregivers who were vaccinated. In the future we will take note that you need caregivers with flu shots. Thank you for allowing us serve you.

December 13, 2018

By Suzanne F_2

I am a current client of this provider

I only have her once a week now, but before, I had her every day after my surgery. They have been very helpful. I think that the caregiver they sent out has been very decent with the work she does. I have no complaints.

October 18, 2018

By Rudy C

I am a current client of this provider

It allows me to get some time to myself. I would tell others that the agency is great.

October 02, 2018

By Melodie L

I am a current client of this provider

I think that they can provide more services per week than once a week. I would definitely recommend the present caretaker.

September 11, 2018

By Patricia D_4

I am a current client of this provider

They help me by doing the physical tasks I can no longer do. I want them to take care of me on holidays.

February 18, 2018

By kmosley

I am a past client of this provider

Chaplain George was experienced in this field and helped to prepare me for situations that I might encounter. He was present in solving problems and never comprised my trust in him and his company. He came out to visit my mother on several occasions to pray for her. Some of the staff were "excellent" too. They always tried to work through concerns to make the situation right.

November 03, 2016

By Theresa487747

I am a friend or relative of a current/past resident

I hire a caregiver from Right at Home. I have had him twice -- once for the afternoon and once last night overnight for 12 hours. He is very good. He stays up all night with my husband and takes care of him. He is really gentle and strong enough to pick him up. It has been very good, except for one little thing. He is late. The first time I had him, he reported and he was late, but the second time it was only about 5 of 10 minutes. It does not matter then because we are all home, but if you have an appointment or something, you have to tell him to make sure to come on time.

February 05, 2016

By Oldiebutgoodie1337

I am a current client of this provider

I've been getting care from right at home for years. They are professional and kind. I was hesitant at first but then I realized that my care provider gave me my life back. I can do everything I need to do now, and honestly I'm never lonely anymore. Thank you so much right at home.
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About Right at Home Hemet, CA

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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Right at Home Hemet, CA

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