Right at Home Hemet, CA

Betty S_36

The services help her get showered and dressed. I like the caregivers that the agency has sent out. Communication is also pretty good.

Provider Response

Mary H_110

The caregiver is showing she's concerned. She tries to do what she can to make things better in some ways. We were out of electricity for 24 hours, and she got an ice chest so I can have food. That was a very giving blessing. The caregiver could listen and pay attention to what I tell her to do. I'm training her to do things the way I like. She spends more time driving out of her way than driving the way I tell her.

Honoria J

The agency communicates and are well organized. The agency is flexible and have a lot of different caregivers with different skills.

Provider Response

Carmen R_6

They are a very good person. They give good service. I like that the caregiver can come in and take care of my wife so I can take a day off. My favorite thing about the agency is that the caregivers never say no to our requests.

Ronald H_18

They helped with cleaning that we needed that I could not do. The caregiver we had was very professional.

Richard S_66

I like the fact that I have not had any problems with them. They could be more on time.

Truman O

I have not had any problem with them at all. I like that they provide good services.

Desiree V

The caregiver does the housecleaning, and cook's meals. We are incredibly happy with the caregiver that is taking care of my mom.

Provider Response

Reynaldo R_1

She cleans. They help take care of my dad.

Rod H_2

They have helped me the most by assisting me by taking me shopping. I was very satisfied; the caregiver was very good and took me where I needed to go.

Patricia M_57

I have a very serious spine problem and can't vacuum and some things like that. When Patricia comes, she races through the house like a tornado and gets stuff done. My caregiver Patricia is experienced, knows what she's doing, and was in management before. I can't say enough good about her.

Anonymous_1716483691

The provider is good at what she does, and she is smart enough to know what needs to be done, and is an angel dropped from heaven for me. I like the agency very well. If I ever lost my provider, I would have to leave. She is wonderful.

Terrall B

They have helped the most by providing me my caregiver. I like the girl that helps me, she never complains and does what I ask her to.

Provider Response

Winford M

It does help me keep my house decent, but they don't use the vacuum stick. They just do enough. I have someone who spends most of the time on their phone or ordering things online. She is a nice lady but I wouldn't recommend her.

Thomas C_25

They help keep the house organized. They provide competent people that seem to know how to do something.

Provider Response

Billy A_3

The caregiver is always on time and very caring. I only get a few hours and I could use more help. I have not had any issues with the caregiver. I appreciate that they call to check in.

Bernard D_1

They get him ready and help him take a shower. They are local and the provider lives in the area.

Maria R_18

I need the help and have had various surgeries. I live on the second floor, and I am scared to go down the stairs, but they help me. I like that they respond right away.

Bertha F_1

The impact is perfect, and it has helped me with house cleaning. They help me when I ask them for things. I like that this agency is attentive to my needs.

Maria R_17

They are always very attentive and kind. I like them because they are very polite. They are very kind to me.

Marina A_1

I wish they could give me more care. They can only provide me with a certain number of hours every three months, which is hard. I can't think of anything they can do to improve. I just want to give them average because no one can be that good. I like that they have everything arranged for the times that my caregiver will be coming over to help me.

Antonio C_2

She helps a lot with everything, we love the job she's doing. Very good job they are doing. The girl that comes is very nice and always take care of everything.

Jorge S_2

They have sent me the adequate person. We are very happy. I like that they send me a very efficient person. She is a very hard worker.

Provider Response

Shirley B_34

By them being here, I was able to take care of things I probably wouldn't be able to do. A couple of them would jump in and do things. It helped me quite a bit, I was able to get some sleep and felt positive having them here. The people who we had here, except for one, were absolutely outstanding, and they did a wonderful job and were very helpful and were so kind to my mother and were very supportive to me.

Magdalena P

They need to have more people available. They need to hire more people. They don't have enough personnel. If I need someone, they are not always available.

Provider Response

Charlotte W_5

They help me by doing the grocery shopping. I'd recommend them because they provide excellent services and have great caregivers.

Provider Response

Orazio C

I only get her three days a week, but it's pretty good. My caregivers very helpful.

Provider Response

Gloria J_5

They give me a break. I like the people who come to the home. They meet all her needs and do what I ask.

Sandra D_20

The girls I had are very nice and cordial. I don't like that if one of the workers don't show up they get paid.

Provider Response

Richard & Jean B

They help him get around. I like that they are nice and help him a lot.

Marylin I

They send me someone I can relate to. They have been very nice and I enjoy the weekly visits.

Hymella S

When they did someone out, they helped us a lot. I would like them to have better communication. I would like them to get back to me in a timely manner about whether they have someone for my mom.

Provider Response

Gregory C_1

They are very helpful. The caregiver helps me with changing my bedding. I like that they have really friendly caregivers.

Provider Response

Abigail C_1

They could be more responsible by reviewing the service their caregiver provide. I think they could maintain their cars in good condition so they show up on time.

Provider Response

Vianna A

I am getting better everyday with their help. They are very prompt and they are very good at giving baths and taking care of me.

Anonymous_6275

The most helpful has been the caregiver coming in and doing what I ask her to do. I would like them to be punctual.

Maria B_18

I liked that the agency helps me clean and cook for myself. I liked the caregiver that was chosen for me I like her very clean.

Provider Response

Leland S_1

They have helped me provide a steady caregiver, one that will actually work. If I had the opportunity to recommend them, I would.

Dorothy W_6

It helped allow me to clean the house. I'd like to see the communication process improved. We weren't able to find out until a month later that we were able to get services.

Provider Response

Virginia G_3

I really like that they have encouraged me to take care of myself and how to be careful. I really like that they come to my home and I do not have to drive anywhere and they are also very nice and caring.

Provider Response

Leland P

Good vibrations here! They are confident and have good training. They are compassionate with my husband. I'm comfortable with them.They are loving and sincere.

Provider Response

Betty & Robert F

They have provided us with caregivers who are experienced. They provide me with very energic caregivers who are excited to do their jobs.

Provider Response

Aracely R

They have given me the medicine I need. They are all friendly.

Provider Response

Jason K_3

They help me with my laundry and fetching thiings. They are nice and helpfull.

Mike S_18

They stepped right up and took care of things. I like that after I got my insurance and I got sick, they took care of everything.

Bella G

The other day my caregiver came in upset, the first time in six months. They gave her another job and they didn't tell me. She usually comes at 10:30 and she called me at 10:30 to tell me she would be late. It makes me nervous when they come late. I talked to the manager Melissa and she was very attentive and nice. The caregiver they gave me has lasted with me for six months, I really like her.

Provider Response

Anthony A

They do cleaning for me. I like that they are able to send me reliable people.

Provider Response

Anonymous_4772

I can't do a lot of housework so she helps keep things clean. I like that they do background checks on the people. They hire people you can feel comfortable with.

Keiko and Ashley

Right at Home has been a part of my dad and moms care for 6 plus years and it is truly a blessing to have them . Chaplain George, Kim and Melissa have been so amazing ! They are like family to us. We are a team keeping each other updated to make sure mom has everything she needs. Right at Home was there for our family when my dad passed away. Chaplain George performed his services and Kim was by our side too. They were so supportive and continue to be by our sides. Right at Home Hemet is very special ...their hearts are in the right place when it comes to caring for your elderly parents. Scheduling is easy and flexible. Our caregiver Kim comes during the week and always on time. I feel she’s a sister to me. Helps with taking mom out to her doctors , stores and lunch, Light house cleaning too. Gizmo , my moms kitty loves her too. Then I come take care of mom on the weekends. I have a peace of mind knowing my mom and dad have the best care. Thank you so much for all you do.

Katharine J

I'm not sure that there is a way they could improve their services. They have taken care of her generally since she's totally helpless. The only problem I've really had with them is that they need more personnel. There have been times that I've needed someone immediately and they haven't had anyone available.

Lester W_1

He's paralyzed. They could give him his legs. He gets his showers every week. Everything they do for my husband is for me. They're wonderful.

Karen G_12

I want my caregiver to be able to drive me around. I can talk to the person and get a response.

Neil S_2

They are kind. They are prompt.

Ellen M_9

They provided night care for me. I liked that I was able to get the help I needed just by calling them.

Keith D_1

I was able to leave while someone watched him. There was a time where someone just didn't show up. There is a lot of times where they showed up without calling.

Juan R_2

The day caregiver made his bed. She changed his bed. The caregiver was very nice and he was functional and we liked that.

Ruth H_18

All I needed was someone to bathe me, so I appreciated them coming and doing that. They were here on time and were really good at caring for me.

Elaine S_11

They cared for my parents. Some caregivers made my parents feel comfortable which made me feel comfortable. The three good ones treated my parents as if they were their parents. They hugged them and felt comfortable with them. The services I had was fine. I had three that were good and attended to my parents. They assisted and cared for them. They paid attention to them.

Anonymous_3272

It was the first time I needed someone. It was a big impact on my daily life. It was helpful, but I didn't really have a choice. It's hard, because I don't have anyone to compare them with. Most of the people were fine, but some of them were late or didn't show up on time.

Kathi S

It made it so I could leave my house. I liked that it helped me in a time of need.

Donald Howard F

There was nothing wrong with the lady, but she was supposed to be well-trained when she really wasn't.

Provider Response

Carol C_24

It is so nice to have someone there so that if I fall, I will be taken care of. All of their girls are not necessarily great, but the ones I have are so good. I really enjoy having them. I would suggest that they train their new young girls that they hire.

Howard L_1

The most helpful part is that they help me clean the house, since I'm disabled too. The caregivers show up, and they do a good job.

Michael

Right at Home Hemet is doing okay so far. If I give the caregiver directions and motivation, she is pretty good, she's good with directions but needs to be more self-motivated. So it works better if I meet with her once a week about what's going on and help her plan. She reminds my mother of her medication and tries to get her to be active. My mother has dementia so she encourages her to go to the clubhouse, meet with other people, and do the exercise programs that are there. If mom refuses to do that, she exercises with her in the house. My mom is a little stubborn, so it's hard when you have to work with her. The other things that the caregiver does is to remind my mom of her doctors' appointments and write down anything important so we all know what she needs since she doesn't remember any of it. The communication with the agency is pretty good, Melissa is their office person and if I have any issues with billing or things like that, I would contact her. They are pretty accommodating and would work with you in finding the right fit or the right person.

Teruko G

I am very comfortable with the home care person coming here. It is excellent. She seems like a very caring person.

Virginia V_1

The caregiver is very efficient and young, so she can do things that older women can't do. I am so happy with my caregiver.

David S_22

They just took care of my house. The lady I had last year did everything. She was great.

Anonymous_2511

They are efficient. I couldn't get along without them. They are thorough and thoughtful.

Regina H

She got me up and going. She didn't complain about the wheelchair or anything. They were gentle. The owner stayed in touch. He is very caring. It is a caring company.

Robert I_2

They help do the dishes, make my bed, and clean the bathroom, which makes my life really easy. I have a bad back, so it's kind of hard to keep the house clean without having someone come in. They do a great job. They come in and take care of the house and clean up.

Anonymous_2082

They could have called me to let me know they have time, so I didn't have to keep calling them. They came once and they were only a little better than the other company, but not by much.

Provider Response

Paul M_20

They changed him and gave him a bath. They were punctual, on time, and kept him company.

James W_7

I think the people have been friendly. However, I thought he would have more speech therapy. Everyone has been nice, but they could have better communication. The cleaning people don't do as well as the nursing staff.

Phyllis B_5

When the caregivers came they were very helpful. They would come in the morning to get my wife ready and into the wheelchair. There was a lack of care. When a caregiver couldn't come in, the office didn't try to find anyone to fill in. They didn't even call.

Lisa G_12

None of the caregiver had a flu shot, and we didn't like the fact that one of the caregivers was not very clean. When that caregiver did things around the house, they didn't do it very well and didn't pay attention to detail. We would have to go behind and clean up behind them. The caregivers would come into work sick. Our situation is kind of difficult because my mom is bed bound. The most difficult thing is changing her and things that need strength. They had tried to accommodate us with that, but that didn't worked out. I suggested having two caregivers come out as well when we need that, but that didn't work out.

Provider Response

Suzanne F_2

I only have her once a week now, but before, I had her every day after my surgery. They have been very helpful. I think that the caregiver they sent out has been very decent with the work she does. I have no complaints.

Rudy C

It allows me to get some time to myself. I would tell others that the agency is great.

Melodie L

I think that they can provide more services per week than once a week. I would definitely recommend the present caretaker.

Patricia D_4

They help me by doing the physical tasks I can no longer do. I want them to take care of me on holidays.

kmosley

Chaplain George was experienced in this field and helped to prepare me for situations that I might encounter. He was present in solving problems and never comprised my trust in him and his company. He came out to visit my mother on several occasions to pray for her. Some of the staff were "excellent" too. They always tried to work through concerns to make the situation right.

Theresa487747

I hire a caregiver from Right at Home. I have had him twice -- once for the afternoon and once last night overnight for 12 hours. He is very good. He stays up all night with my husband and takes care of him. He is really gentle and strong enough to pick him up. It has been very good, except for one little thing. He is late. The first time I had him, he reported and he was late, but the second time it was only about 5 of 10 minutes. It does not matter then because we are all home, but if you have an appointment or something, you have to tell him to make sure to come on time.

Oldiebutgoodie1337

I've been getting care from right at home for years. They are professional and kind. I was hesitant at first but then I realized that my care provider gave me my life back. I can do everything I need to do now, and honestly I'm never lonely anymore. Thank you so much right at home.