It has made things easier because we have caregivers from them.
They could have more staffing as far as caregivers and give them more training.
Call
(818) 452-1375
Reviews of Right at Home Glendale and Burbank
Home Care Reviews for Right at Home Glendale and Burbank
May 19, 2022
I am a current client of this provider
March 03, 2022
I am a current client of this provider
They send a caregiver that knows what to do and knows how to clean. My life got easier because of her
I like my home care worker
March 03, 2022
I am a current client of this provider
They have given us a good caregiver to us.
They are easy to communicate with.
February 24, 2022
I am a current client of this provider
My aunt is using Right at Home, Burbank California right now. I'm very happy with it. We called them, told them how many hours a day and when, and they sent somebody else that could fit in that circumstance. So I think it's been great. Then you can either pay the agency directly or if you have insurance, they can bill the insurance. So the families can choose what to do with that. I'm very happy with it all the way around, and now we have two nice ladies. They help her with personal services, like getting her ready, taking a shower, taking her for a walk, and light housekeeping. They'll do whatever we ask them to, just light stuff, and not anything heavy. I think they do a really good job and I would use them again.
February 07, 2022
I am a current client of this provider
Right at Home has established a good connection with the client and has a good connection with me. Their services give me a needed break while they are here.
The workers who come here, especially Gloria, have a special connection with my partner who is 96 years old. Also, the client seems to really like the services too.
February 02, 2022
I am a current client of this provider
The services have helped me every day. I am unable to start my days without them.
I would recommend them because I have been very happy with the service. The people are very knowledgeable and make me feel comfortable.
November 05, 2021
I am a current client of this provider
1. Agency provides good interface with client
via phone or email.
2. If client finds caregiver not satisfactory, the
agency works hard to find one that is.
3. Agency is timely with invoices so insurance
can reimburse client quickly.
4. Caregivers arrive in a timely manner.
5. Interactions with caregivers is a reciprocal
function and has worked out very well.
August 16, 2021
I am a current client of this provider
I need the caregivers to be a little more proactive.
They could hire better staff.
August 16, 2021
I am a current client of this provider
Maria's doing okay under their care.
They provide good service.
August 16, 2021
I am a past client of this provider
Whenever Louisa was around, my mom was fantastically normal. This happens whenever they show up.
I like that they have people there who are willing to work when they call you back. They are good when they are around.
August 05, 2021
I am a past client of this provider
They encouraged and prepared home cooked meals.
I think that the experience with the caregivers was good but the billing was not done consistently.
August 03, 2021
I am a past client of this provider
This client needs 24 hour care and needed someone to be there, and they provided support and guidance.
They were very flexible with us.
August 03, 2021
I am a current client of this provider
They have been very adaptable as his needs have changed.
They are easy to get a hold of. The workers that they send are courteous and caring.
July 26, 2021
I am a current client of this provider
They really pay attention to his needs.
I like that we've had good caregivers.
July 21, 2021
I am a current client of this provider
They kept in touch with me and talked about how the caregivers are doing.
They have personal care and quick response.
July 09, 2021
I am a current client of this provider
The caregiver has been the most helpful.
They are willing to work with you. We got really lucky with a great caregiver the first time around.
July 08, 2021
I am a current client of this provider
They have helped me the most by doing daily tasks for me that I could not do.
I would tell a friend that they are professional.
July 08, 2021
I am a past client of this provider
They needed to control the situation and take initiative.
They need to have caregivers that are more engaged.
July 07, 2021
I am a current client of this provider
They have help for my mom and her showers.
I would recommend them because they have been very responsive to my texts and calls.
June 25, 2021
I am a past client of this provider
They were very nice to her and treated her like she was important.
I like that they are very knowledgeable and sweet.
June 18, 2021
I am a current client of this provider
Sometimes they need to be more consistent. They could have called earlier.
I had called three different agencies, they were the only ones that called back.
June 17, 2021
I am a current client of this provider
It allows me to go buy food and pick up medication. We've had great people. It makes a big impact.
I've been rather disappointed that I haven't gotten a call back when I ask for care.
June 17, 2021
I am a current client of this provider
The caregivers help me exercise.
Their staff has been dedicated. They are usually on time. They are dependable.
June 14, 2021
Other
Carmen takes care of my mother. She anticipates when tasks need to be done. Her outlook on life is positive and that spreads to everyone. She has also been flexible with her time and my moms needs. She really cares about my mom. All my moms care givers have been on time and the agency has been responsive to our requests. During the pandemic staff followed protocol and kept my mom safe.
June 14, 2021
I am a current client of this provider
They help me with housework and dishes so my place doesn't look as cluttered.
They are right on time and very friendly.
June 08, 2021
I am a current client of this provider
I was very active before, I would like them to take away the pain. I can't do much anymore.
I like the services they give.
June 08, 2021
I am a current client of this provider
They've made my life easier by coming to my home to help out.
I would tell a friend that the quality of the caregivers has been very high. They're very nice, hardworking people.
June 08, 2021
I am a current client of this provider
She does almost everything for me!
I like the caregiver they gave to me.
May 24, 2021
I am a current client of this provider
They are companions to her and help with cognitive training.
They are on time and they have good caregivers.
May 19, 2021
I am a current client of this provider
They have really helped by giving them an extra hand with things. They are good at preparing meals.
I like that they are very good at being efficient and they are available when I need help.
May 14, 2021
I am a current client of this provider
For example, just now she helped me shower.
I like the caregiver. she is super good.
May 06, 2021
I am a current client of this provider
The most important thing they do is that they are nice and talkative. They help me out with what I need to do.
I like how they are very nice and understanding.
May 06, 2021
I am a current client of this provider
It's very helpful for my mom and it gives me piece of mind.
I have been involved with them for 8 years, I think it's because of the familiarity and personal connection.
April 28, 2021
I am a current client of this provider
They send me good caregivers to my husband.
They are here when I pay them to be here.
April 28, 2021
I am a past client of this provider
I was very satisfied. They gave me much needed relief since I am a full time caregiver for her.
I would recommend them because they were dependable, reliable, and provided good caregivers.
April 24, 2021
I am a current client of this provider
They've been life-saving! They've been so valuable to me, and I couldn't do without them.
They communicate well and they are on the spot!
April 12, 2021
I am a current client of this provider
Just knowing that I have the same person going there and that consistency. They know what's expected in terms of care.
I've liked their communication and the quality of care is great.
April 12, 2021
I am a past client of this provider
It was just a comfort to have them there.
They were wonderful. The owners were very nice and they were responsive when I called them on the weekend.
April 05, 2021
I am a past client of this provider
They helped me with the things that I needed.
I liked that they were nice and easy to get along with.
March 17, 2021
I am a current client of this provider
They are very caring and professional.
March 10, 2021
I am a current client of this provider
They have sent some great caregivers who help her out.
I like that they are dependable and they are responsive.
March 10, 2021
I am a past client of this provider
We liked them. Of all the people we've had over the several years, most all of them have been very good. There's been one or two that had to be replaced.
I would tell a friend that they had pretty good follow through and if there was a problem they would take care of it.
March 03, 2021
I am a current client of this provider
They send us friendly and nice. It is nice to have them for those hours when we need them.
I like how they are very responsible and they always help us with the scheduling.
March 03, 2021
I am a current client of this provider
They could have extended the service for us so we could have kept getting the services. The physical therapy really helped us.
I like that they are very prompt.
February 22, 2021
I am a current client of this provider
They helped me by getting care for my mom and working with me to make any changes needed.
I had to switch up a lot and they are very accommodating.
February 19, 2021
I am a current client of this provider
They help me in ways that they can't even know! I can't do these things by myself. They do try and be helpful, but they put things where I can't put my wheelchair.
I like the fact that they give me services at all! I wasn't aware that they were available. However, they should call me to tell me when they're going to come next.
February 18, 2021
I am a current client of this provider
They allow me to come in and assist my brother. That has made it easier.
They are more modernized and they tell us what is going on. We have direct contact of the people and we know who to notify is something goes wrong.
February 10, 2021
I am a past client of this provider
You can call them at the spur of the moment and they would have someone. They were good at staffing quickly.
February 09, 2021
I am a current client of this provider
They are very reliable to me.
I love the caregiver that we have right now.
February 04, 2021
I am a current client of this provider
They are coming in to take care of my grandfather that has dementia. I am able to go to work while they are here.
If you have any kind of issues, like supplies or a schedule change, you can give them a call. If they do not answer they will get back to you within 24 hours.
February 04, 2021
I am a current client of this provider
They take my husband for walks, fix him breakfast, and listen to him talk.
When I was uncomfortable with one of the caregivers, they quickly provided me with someone else.
February 02, 2021
I am a current client of this provider
They help with cooking and cleaning.
She is efficient, comes on time and does the work I need.
January 26, 2021
I am a current client of this provider
It makes life easier having them around.
They are very good at cleaning and grocery shopping.
January 15, 2021
I am a past client of this provider
I really needed the help. I was only limited to 6 hours a month.
They communicated well and I have no complaints.
January 08, 2021
I am a past client of this provider
They helped in a low point in my life.
They were attentive and helped me out a lot.
December 19, 2020
I am a current client of this provider
They check her vitals and ask her things.
They come and check on my mother and see how she is doing.
December 16, 2020
I am a current client of this provider
If benefits my wife more than me. It makes things a little better for her so she doesn't have to clean certain things.
We like the caregiver. My wife appreciates her.
December 05, 2020
I am a current client of this provider
They pay attention to the resident and assist when needed.
They are pretty on top of everything. They try to accommodate with the caregiver that they find.
December 04, 2020
I am a current client of this provider
It would be nice if they could help when my father gets aggressive but I am not sure if they are trained in that.
If I need to call their office they will call me back if they are not available at that time.
December 04, 2020
I am a current client of this provider
They hangout with her and keep her company.
I am not there when they are because I live out of state. My mom seems to be happy so far.
November 13, 2020
I am a current client of this provider
I've only had them twice. They do what they're supposed to do.
They're courteous.
November 13, 2020
I am a current client of this provider
The services provided by Right at Home have helped Lynn because they provide her with pleasant company. The caregivers take care of her needs and have improved the quality of her life.
I like that all the caregivers at Right at Home are caring and professional.
November 11, 2020
I am a past client of this provider
I wouldn't have been able to get to the hospital without their help.
She made me safe all the time and wore their mask and kept a safe distance.
November 05, 2020
I am a current client of this provider
She really bonded with the first caregiver, and they bonded, but she has not had the same emotional bond with the second caregiver. She is getting the service she needs, but she does not enjoy it.
I like that they are very responsive. If you call them, they call back.
October 28, 2020
I am a current client of this provider
They've been very helpful in answering my questions.
They're very accountable.
October 23, 2020
I am a past client of this provider
The caregivers would do whatever I needed.
People have been friendly and helpful. This agency wants to do their best.
October 23, 2020
I am a current client of this provider
They have helped me in a last minute crisis.
I can get as many hours as I need and the flexibility makes things a lot easier for me.
October 15, 2020
I am a past client of this provider
They help with getting rid of the dust.
The first caregiver I had was not good, I had a caregiver who cleaned places that I did not to be cleaned.
October 15, 2020
I am a current client of this provider
They allow her to age in place successfully.
They have been easier to work with and I have had zero issues.
October 09, 2020
I am a current client of this provider
They are good with his needs.
I like the promptness and that they are willing to work with me.
October 09, 2020
I am a past client of this provider
They helped with vacuuming.
They were always squeamish about what they could do to help me.
September 28, 2020
I am a past client of this provider
They cared about him, and knew what they were doing.
They were friendly and competent.
September 25, 2020
I am a current client of this provider
With the cooking, the cleaning, and the stuff like that, it is really helpful.
I like their communication with me and their flexibility.
September 15, 2020
I am a current client of this provider
They have taken a load off of me.
I had problems when I first started. The lady who takes care of everything came out with the first caregiver, and then she stopped coming with any other caregiver. Now the owner did come out with one of the girls and I had a problem with that, the girl fainted in my mother's kitchen, which I do not know what that was all about.
September 08, 2020
I am a current client of this provider
The caregivers clean and cook for me.
These caregivers always show up on time.
August 25, 2020
I am a current client of this provider
It is very good. They help me once every two weeks. I didn't know this type of service existed, but it is great.
Someone comes and helps me with the things I need.
August 19, 2020
I am a current client of this provider
The care is alleviating the strain on my wife.
I'm not sure what they could do better. I like the way I'm being taken care of.
August 19, 2020
I am a past client of this provider
They were knowledgeable about what they were supposed to do and open to different things.
They were personable and did what was requested. We never had any problems.
August 06, 2020
I am a past client of this provider
She took a lot of weight off of me.
She was very very helpful, she was outstanding.
August 06, 2020
I am a past client of this provider
They helped with household cleaning.
They are always on top of what they must be doing.
July 20, 2020
I am a past client of this provider
They helped me to change him and that was really good.
They taught me how to clean him up and how to fix his bed, and they did all of that with me to help take care of him.
July 20, 2020
I am a current client of this provider
Everything looks better and is right. I'm very satisfied.
They cover everything, and the service is very professional.
July 15, 2020
I am a past client of this provider
They helped me by doing my laundry.
I have had their services in the past as well. Their caregivers did an excellent job. They were very thorough.
July 08, 2020
I am a current client of this provider
They are helpful. The client only really trusts me so he calls my name every few seconds so their services have made it where I have a little more breathing room. The client needs a lot more care then we are able to provide so they are very helpful.
They communicate very well with us if there is anything going on and they continue to provide care despite Covid. They made sure that we knew step by step what was going on. They run things very well so my issue isn't really with them it's with the VA.
July 06, 2020
I am a current client of this provider
My father has been using Right at Home Glendale and Burbank for two months now. They're very attentive, very helpful, amazing and responsive. The staff has been fantastic. I've been very happy with them. I would recommend them.
April 30, 2020
I am a current client of this provider
I feel fortunate for having my husband's caregivers from Right at Home. Initially, last Spring, I had a night caregiver too but as adjustments were made by the doctor I now have just daytime caregivers a several days a week. I can relax and tend to tasks knowing that even with his complex condition and multiple issues, they are reliable, careful about his safety, engage him in activities, and care about him. They not only assist him with getting up, dressing and meals, they assist him with his exercises, monitor his hydration, remind him of his pills, and help with showering. They make comfort adjustments needed with ice and hot packs, pillows, and positioning, and walking assistance. On occasion they have helped with taking him to the doctors and out to celebrate an occasion. In the few times when illness meant a substitute needed to be made, the agency found a well trained person who was a good fit for my husband. He is very sensitive to personality and strength, I am impressed with how Right at Home handled the virus situation with additional precautions and training reminders and materials. I feel confident that our caregivers are especially careful. They work very well with me in observing changes and making adjustments regularly. I appreciate the consistency of having the same good caregivers. It adds to his wellbeing,
March 11, 2020
I am a past client of this provider
They can vet the workers better, especially for really intense cases like people with Alzheimer's. They can have their workers and put something in place in their system where they have a list of emergencies where people can be on standby. If they knew ahead of time, they could take particular cases and make sure they have emergency systems in place.
My father passed away in November and I had to fly to his funeral in Georgia and had to get 3 days of nonstop caregivers to come relieve each other. The Saturday night help decided they didn't want to show up. I was out of town and my mom has Alzheimer's and is a wanderer. The one caregiver had to stay late and then a neighbor had to come when that caregiver had to go. I am wondering if there is a policy for emergency backup.
Provider Response
Dear Phyllis: I’m sorry your experience with Right at Home did not meet your expectations. We work very hard to make sure that our shifts are filled with a certified care aide at all times. We have live phone service 24 hours a day, 7 days per week, 365 days per year where we are available to help address any issues that may occur. Whenever a care aide calls out of a shift, we strive without exception to assure that a qualified aide is there to fill-in and perform the duties required to care for our clients. In this particular instance, we will reach out directly to you to discuss the details and see what we can do to gain your satisfaction and continue to supply the highest level of care in the industry. Thank you for your feedback and for working with Right at Home.
March 10, 2020
I am a current client of this provider
They're available which is great.
I like that they give great caregivers for my mom. They're attentive and loving which is really hard to find.
March 04, 2020
I am a past client of this provider
She made my breakfast when I got out the hospital, and she made sure I had everything I needed.
It was very good because the caregiver did everything I asked.
February 19, 2020
I am a current client of this provider
They are helping me do things I can't do on my own, and they take me to doctor appointments.
The caregivers they send out are really good and caring. They have a lot of experience to help me.
February 05, 2020
I am a current client of this provider
My mother is very difficult and she expects them to do a lot of stuff that isn't part of their duties. I understand, but my mother is 96 and she doesn't understand, but she is glad she has company there. She would like them to ask her more questions and talk to her more. Most of them don't do that.
I like the employees they send.
January 23, 2020
I am a current client of this provider
They're helpful with my mom's exercises. They check up on her.
The caregivers are really nice. They communicate well. They are always on time.
January 18, 2020
I am a current client of this provider
They can send people that want to work and help people. I'm in a wheelchair.
The people they send don't want to do anything.
January 15, 2020
I am a current client of this provider
They are always there to help me with my errands and such.
The owner is a big Dodger fan, like me. They're very fair, and I try to keep good communication with them.
December 13, 2019
I am a current client of this provider
It's been horrible because when they send these inexperienced people, you have to show them where everything is, and then the next time, they send someone new, and you have to do the same routine every day. I've done it so many times, so at that point, I may as well do it myself.
I would like them to hire more mature people. They seem to be awfully young and inexperienced.
December 05, 2019
I am a current client of this provider
They could give me more hours instead of just giving me 2 times a month. I think 3 times a month would be good.
I like that they allowed me to keep the caregiver that I like.
November 25, 2019
I am a current client of this provider
My father doesn't need as much as others. He's able to use the restroom alone. He just needs companionship, and they've done great with that!
So far, we've had three people. One came repeatedly. They've all been good so far!
November 21, 2019
I am a past client of this provider
Asking more questions and getting all the details is important. For example, they could ask what my mom needs, what time she eats, and about all of her habits.
They are good for everything I have used them for.
November 18, 2019
I am a current client of this provider
It's difficult for me to clean certain things. I cannot do it anymore. She comes every two week and cleans everything perfectly.
They're just very nice. The lady they sent me is perfect for me.
November 14, 2019
I am a current client of this provider
I fractured my left wrist, so there are a lot of things I can't do. The services have been a big help.
The quality of work the agency is doing is good. They're on time and do a good job.
November 13, 2019
I am a current client of this provider
The person that is there is very helpful and attentive.
They are prompt.
October 29, 2019
I am a current client of this provider
For me, the communication being improved would make my life easier.
Maybe more direct communication about the updates would be nice.
October 25, 2019
I am a current client of this provider
I think they could get better at cleaning.
They could clean better.
October 21, 2019
I am a current client of this provider
They open the door for me, and they carry the instruments needed.
I like that they have very nice and qualified caregivers.
October 21, 2019
I am a current client of this provider
They are doing alright. My leg is not well, so they come in handy. They help me clean the bathroom.
Some of them are nice, but some of the other caregivers are not very good.
October 04, 2019
I am a current client of this provider
They can treat their employees better.
September 27, 2019
I am a past client of this provider
We got her through Saint Barnabas. She wasn't there very often, but when she was there, she helped a lot.
I liked our caregiver. She was great.
September 23, 2019
I am a current client of this provider
It's night and day. Before, I was in a really bad spot, and it's turned everything around. Every time I turn around, something new is happening. If I need a ride and tell them a couple days in advance, they give me a ride.
The service has been incredible. They keep coming up with ways to help me.
September 23, 2019
I am a current client of this provider
They do their job really well.
They are very well trained as caregivers.
September 23, 2019
I am a current client of this provider
They help with my husband's personal grooming, showering, and shaving. They help with cooking and light housekeeping.
They are very accessible, and I can always reach someone if I need to. I like the caregiver we are using.
September 11, 2019
I am a current client of this provider
They could provide staff schedules to make my life easier.
I like that they have a personal communication so that you are always able to reach someone.
September 10, 2019
I am a past client of this provider
The people taking care of my mother were competent and caring.
I liked a lot of the people there. It was easy to contact people, and it was easy to get things done.
September 03, 2019
I am a past client of this provider
It was an enormous help. My grandma has dementia, and she has been a little bit mean and nasty towards me. Having an extra person to give her company and take some of that off of me was a real stress reliever.
The caregiver was on time, pleasant, and friendly. She was good about helping my grandmother get into the car. She stayed with her at the doctor. It went really well.
August 26, 2019
I am a current client of this provider
His life is going on, but we need someone to watch him.
Their employees are unprofessional, and they sleep on the job.
Provider Response
Dear Brendan. Thank you for taking the time to give us feedback about our service. We have very exacting standards at Right at Home and strive to make sure all of our employees are not only expertly trained but also exhibit the highest level of professionalism. However, your experience with us thus far has not reflected that and I want to offer my apology as we have not met your expectations. I am going to have our client care manager make the necessary adjustments to assure we providing you with the level of care and professionalism you and your family deserves. Additionally, I will reach out to you personally to ensure we resolve this situation. Thank you for the honor of caring for your family. Douglas Dickstein, CSA
August 15, 2019
I am a current client of this provider
It has allowed me to go to work.
They are responsive, they have expertise, and I have a good rapport with the caregiver that is assigned.
August 14, 2019
I am a current client of this provider
It is something for him to look forward to. Someone can come in and help with his mobility. She does stretches with him. It is a relief. I can go out. My mom can get some rest.
So far, the person we have that is taking care of my dad is doing a pretty good job. She helps him exercise. If you give her instructions, she does it.
August 14, 2019
I am a current client of this provider
The services were basically to transport me to a physical therapy class.
The people they have sent to us have been pretty good.
August 14, 2019
I am a past client of this provider
They understood her condition, and they were sympathetic, caring, and understanding of her needs.
They had a strong desire to help her and make things go smoothly.
July 24, 2019
I am a current client of this provider
It just would have been impossible to provide all the care for my father alone. It was a necessity.
They do a good job. The manager is very professional, friendly, and responsive.
July 18, 2019
I am a current client of this provider
She helps me get out of bed when I need help.
I like the person from the agency.
July 02, 2019
I am a current client of this provider
They are very good with him. They care.
The caregiver is very nice.
July 01, 2019
I am a current client of this provider
A consistent person would make it easier.
They should have a consistent person coming.
June 26, 2019
I am a current client of this provider
They are very reliable. They ask me if I want someone to fill in for my caregiver if she can't make it.
I have a wonderful caregiver who has been with me for over a year. If she can't make it, they call to get a substitute and they are very confident.
June 18, 2019
I am a past client of this provider
The caregivers were well trained.
They are very easy to work with. They had a live person answer the phone on the weekend.
May 24, 2019
I am a current client of this provider
They are doing a good job as far as doing what they are supposed to.
I like that they are very professional. They come in and do what is needed.
May 24, 2019
I am a current client of this provider
They need to be treating the injury.
They need to take a little more time helping me with my injury and answering my questions.
May 23, 2019
I am a current client of this provider
I like that I don't have to worry about doing things for my husband, and am free to do my own household things. It relieves me of all the problems with taking care of my husband.
Right now, things are better because when I started, I had new caregivers almost every day. It upset my husband to see new people, but it's been settled.
May 16, 2019
I am a past client of this provider
I am disabled, so I really needed those services. They do the things that I cannot do.
They are very good people and they provide help when it is needed. They came, swept the house, and cleaned when I needed.
May 02, 2019
I am a current client of this provider
I have been using Right at Home in Burbank since the beginning of 2016 and am very pleased with their service. In three years, there have been three minor disappointments either in the caregiver or scheduler. This is an excellent record and shows the hard work and dedication of Doug and Leanna D, their staff and their caregivers. I am grateful for their help. I definitely recommend this company.
May 01, 2019
I am a current client of this provider
It means everything.
I like the staff and caretakers that come.
May 01, 2019
I am a past client of this provider
She just needed help with everything, and the nurses in her facility were not able to provide that help.
They always had somebody when we needed somebody. They have a large number of available caregivers.
April 25, 2019
I am a current client of this provider
I don't drive, so my caregiver drives me to go shopping, to doctors visits, and all other errands. That is very helpful.
It's been very good. I have used them several times. I used them for my husband when he needed a caregiver. They are good, and they are reliable.
April 24, 2019
I am a current client of this provider
They clean my apartment.
I have a housekeeper that is very efficient, and she's a perfect example.
April 02, 2019
I am a current client of this provider
There was a time where I didn't see her for several months. When I came back, I requested my caregiver back and got her back.
I live in a very small studio apartment and she does a good job.
April 02, 2019
I am a past client of this provider
It gave me extra support, which I don't usually have.
I liked how good the managers were about getting to us and getting us the right information.
April 02, 2019
I am a current client of this provider
They have provided me with people who drive.
I like the caregiver that I have now because he is very kind. He is a good guy and we like a lot of the same things.
April 01, 2019
I am a current client of this provider
They help the most by just being here and assisting me when I need help.
The people are very nice and they are on time. They are very helpful.
April 01, 2019
I am a current client of this provider
They are very nice and they are very careful when they do their questions and when they move her to walk.
They make things comfortable for the patient.
March 04, 2019
I am a current client of this provider
They help me with my home care when I'm unable.
They are reliable, schedule quickly, and I have received the care that I wanted. Everyone speaks fluent English.
March 01, 2019
I am a current client of this provider
The jury is still out because I'm not sure how much of this my husband really needs but he still needs it. It's helpful. It keeps him active and stimulated. It's nice to have somebody there.
I would like to recommend them. They were very thorough and went to our house and sent someone who didn't work, but they were very understanding and replaced them, and this caregiver is very good and prompt.
February 19, 2019
I am a current client of this provider
They could just help move some things I have in boxes.
I like that they are consistent.
February 15, 2019
I am a current client of this provider
Without them it would be impossible.
I like that they are prompt, courteous, attentive, professional and accommodating.
February 08, 2019
I am a current client of this provider
I have three people that come regularly and they are great, but the others really do not know what they are doing and they are not trained.
The people that come here are not truly trained in some of the functions that I need them to do to make me comfortable.
February 01, 2019
I am a current client of this provider
There is someone physically with my dad, at all times. I don't have to worry about it or manage it. He's gotten into the habit of asking the caregiver things, and not me.
They were very responsive when I first contacted them and got back to me. They are always available.
February 01, 2019
I am a past client of this provider
The most important thing was that they sent good people that I felt comfortable with.
I liked that the people who run it are very kind and understanding.
January 28, 2019
I am a current client of this provider
If there is any medicine I need, the caregivers make sure I take it.
The caregiver is always on time and ready to help me.
January 14, 2019
I am a past client of this provider
They made my life 100% better. She did a good job. I couldn't have done that without her help.
I think the little gal that they sent was a little bit young, but she was fine for me.
December 18, 2018
I am a current client of this provider
They have really helped me. I am blind, so anything they do I appreciate. The cleaning is what I appreciate. The house I live in is very dusty and they clean really well. I hate too much dust because I'm asthmatic.
Some of the caregivers that come are good and clean well. Others do okay, but forget to do things that I've told them to do. I tell them, for example, to take the trash out. They say yes, then they leave without doing the task.
December 01, 2018
I am a current client of this provider
They could have a greater impact on my life if they were more innovated and took more initiative.
They need to have more efficient people.
September 20, 2018
I am a current client of this provider
When I need somebody I can get someone but they have sent a couple of people who couldn't lift me and I need someone who can lift me.
They do well with what I need.
September 19, 2018
I am a current client of this provider
We couldn't do without them.
They are very efficient and they take care of everything.
September 12, 2018
I am a past client of this provider
I didn't have enough hours. The biggest thing was we had too much of a turnover with people. There were always changes, and that wasn't so good for us. It just didn't work out too good.
The care was average. There were some that weren't so good. We had two hours, twice a week, and that wasn't enough. With that short amount of time, we constantly had a change of people, and that wasn't so good. Some of the ladies were pretty good, but some of them not so much.
September 04, 2018
I am a past client of this provider
They made my life so easy. I cannot walk and they were doing everything that they could to make sure that I was comfortable.
The services were wonderful. They were very helpful and polite.
August 06, 2018
I am a current client of this provider
At current, I am on my vacation in order to be with him while my stepmom goes to a family reunion because we don't have a caregiver coming.
The first gentleman, although he was good, called out sick twice and apparently could no longer work. My mother-in-law requested another worker, and they said they couldn't find anyone.
August 02, 2018
I am a current client of this provider
There are some pluses and minuses because all caregivers are different. It all depends on the caretaker. Some are very caring and some are less caring.
It all starts with the owner and his staff. They are very good and they are what makes it good.
July 31, 2018
I am a current client of this provider
They provide the service and it helps me. We live in different states, so it is a benefit that they can provide good service.
I like their caregivers and the way they deal with my loved one.
July 02, 2018
I am a current client of this provider
They need to listen to me about what I need done.
Sometimes the caregivers are not trained before they come out.
June 28, 2018
I am a past client of this provider
I think that they could have communicated more often about scheduling because sometimes it was a little late.
The quality of the care was very good and they made sure to cover all of the shifts that we had.
June 27, 2018
I am a past client of this provider
It had an impact in the sense that it was available. When I needed them, I could call them and use them.
It was an available service.
June 14, 2018
I am a current client of this provider
Initially contracted Right at Home for care for my mother for 7 days for about 2 months and we have no complaints. My mother can be demanding but she was in frail shape and needed a great deal of care and the care aides sent all provided what was needed and created a strong bond with my mom. Office staff was friendly and helped us when we needed to make some changes to care. We have since cut down the service to just 2 days per week with just one care aide and things seem to be progressing well and my mom enjoys the visits. We're very pleased with the service.
June 05, 2018
I am a past client of this provider
They helped watch my loved one so the family could take care of other things that needed to be done. Most of the people that came to the house had a tendency to be on their phones a lot. They were in the room supervising the patient, but rather than helping with other things they were on their phones. They could have done basic housekeeping or offered to help with other things.
They were adaptable and patient trying to find the right match by adapting to our needs.
June 01, 2018
I am a current client of this provider
Their services are very beneficial. I am able to get a bathe and have a few things done for me during the week.
I am receiving great care from my caregiver.
May 29, 2018
I am a current client of this provider
She did a very good job. She was on time and stayed for four hours. She did what I asked her to do.
The person was on time and followed instructions. They did a very good job.
May 29, 2018
I am a current client of this provider
They provide companionship, and the lady walks with him everyday and helps him with different things he can't do by himself.
I like the concern they have for my father.
May 23, 2018
I am a current client of this provider
They could do more work and work faster.
They are honest, they don't steal, and they are good. They have good communication.
May 22, 2018
I am a current client of this provider
I would have to do those things myself, which is hard when I have a sick husband to attend to. It helps a lot and I truly appreciate their help.
The caregivers that they send really work. They are very detailed and polite.
May 17, 2018
I am a current client of this provider
It helps a lot because they give me a little relief.
The girl that is coming out gets along well with my husband. She does a good job, and we're happy about their services.
May 17, 2018
I am a current client of this provider
Some of the things that my mother and brother are not able to do is done for them, such as cleaning.
It depends on what the people need; so far, so good. They send a guy to do carpet cleaning and he did a good job, but the guy that cleaned the windows did not do that good.
May 10, 2018
I am a current client of this provider
He gives my husband his bed bath.
He is a person, a human contact, who is very kind.
May 10, 2018
I am a current client of this provider
They helped in a way that I couldn't.
They are very good. They send out someone who is very knowledgeable.
May 04, 2018
I am a current client of this provider
They send different people out every time. What I like is that they call to let me know who is coming. It has been most helpful because there are a lot of things I can not do which they do for me such as dust, mop, clean, and vacuum.
May 04, 2018
I am a current client of this provider
They are very courteous and they keep their word about the times and appointments that they give to me. They show up on time. I have no complaints about it. Everyone I've had has been very satisfactory.
May 04, 2018
I am a current client of this provider
A young lady that has served me the last couple times is very efficient and I really like her a lot. She just went though and did what she had to do. I would tell her what I wanted and she would do it. With their services I have been able to get some of the things that I need here in my apartment. They are very thorough with what I need.
May 04, 2018
I am a current client of this provider
The caregivers do their job and they know what they are doing. I am handicapped and they make it very easy when they are here. They do their job and they do it well.
November 28, 2017
I am a current client of this provider
Right at Home is a very well-organized agency and their caregivers have good training. The administration is always available and ready to help in any way. I have had some of the same Right at Home caregivers for over a year that makes life not only easier for me, but provides emotional support for me.
November 20, 2017
I am a past client of this provider
I would recommend Right at Home because the people were nice. The service helped because it took care of my mom.
October 05, 2017
I am a past client of this provider
We requested care for my husband while I was at work. We were extremely pleased with the quality of the caregivers and so happy that Doug and Leanna were able to accommodate changes in our schedule due to doctors appointments etc. we were very happy with Right at Hone Burbank.
July 17, 2017
I am a past client of this provider
Requested help for my mom after our dad passed away. Right at Home sent 2 lovely care aides to assist. It's been 2 years and no complaints. Nice staff and very responsive. Would recommend.
May 15, 2017
I am a current client of this provider
Right at Home caregiver helped me around my home. The match made by Right at Home was excellent. The caregivers are very sensitive and willing to help.
August 25, 2016
I am a current client of this provider
Great attitude under a difficult situation.
July 29, 2016
I am a current client of this provider
Very pleased. Competent and dependable, Cesar is excellent.
December 18, 2015
I am a past client of this provider
The caregivers were friendly and competent. As my husband's condition improved we were happy to need caregivers less frequently but by that time they had become our friends. We remember them fondly.
December 18, 2015
I am a past client of this provider
We were very satisfied with Rayne.
January 28, 2015
I am a past client of this provider
We very much appreciated the timely manner your company accommodated our needs. The staff was professional, pleasan, and very helpful. I do have one suggestion. Do not rely on a message left on a message if you do not receive a call back.
January 28, 2015
I am a past client of this provider
RAH is a wonderful service. They always made sure we were getting quality caregivers. They are really a wonderful, compassionate service.
February 25, 2013
I am a current client of this provider
Right At Home gave excellent service for my mother. As the needs increased, the agency was excellent in providing qualified caregivers. The office staff was always courteous and available. They assisted our family during a difficult time and we were very satisfied with their service.
December 09, 2011
I am a past client of this provider
As you can probably imagine, it was a very stressful few weeks after my dad's stroke. Doug and his company were a real source of assistance in helping manage all that needed to be done. Working Right At Home was anything but stressful and I very much appreciate that.
About Right at Home Glendale and Burbank
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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