Right at Home Glendale and Burbank

Offers Home Care

104 Reviews
Call (818) 435-4584
Right at Home Glendale and Burbank (818) 435-4584
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Reviews of Right at Home Glendale and Burbank

104 Reviews Write a review

Home Care Reviews for Right at Home Glendale and Burbank

August 26, 2019

By Brendan M

I am a current client of this provider

His life is going on, but we need someone to watch him. Their employees are unprofessional, and they sleep on the job.

Provider Response

Dear Brendan. Thank you for taking the time to give us feedback about our service. We have very exacting standards at Right at Home and strive to make sure all of our employees are not only expertly trained but also exhibit the highest level of professionalism. However, your experience with us thus far has not reflected that and I want to offer my apology as we have not met your expectations. I am going to have our client care manager make the necessary adjustments to assure we providing you with the level of care and professionalism you and your family deserves. Additionally, I will reach out to you personally to ensure we resolve this situation. Thank you for the honor of caring for your family. Douglas Dickstein, CSA

August 26, 2019

By Rima S

I am a current client of this provider

It makes a big impact because I wouldn't be able to leave the house. They do basically everything for my mom that needs to be done. We have had one person. So far, they are great, caring, and loving toward my mom.

August 15, 2019

By Matt A_1

I am a current client of this provider

It has allowed me to go to work. They are responsive, they have expertise, and I have a good rapport with the caregiver that is assigned.

August 14, 2019

By Jeannette L

I am a current client of this provider

It is something for him to look forward to. Someone can come in and help with his mobility. She does stretches with him. It is a relief. I can go out. My mom can get some rest. So far, the person we have that is taking care of my dad is doing a pretty good job. She helps him exercise. If you give her instructions, she does it.

August 14, 2019

By Jim T_2

I am a current client of this provider

The services were basically to transport me to a physical therapy class. The people they have sent to us have been pretty good.

August 14, 2019

By Gary C_8

I am a past client of this provider

They understood her condition, and they were sympathetic, caring, and understanding of her needs. They had a strong desire to help her and make things go smoothly.

July 30, 2019

By Gregory K

I am a current client of this provider

There were some problems initially. She was replaced, and the new person is absolutely. They are fast, efficient, and return calls promptly. They are easily approachable.

July 24, 2019

By Roswitha W

I am a current client of this provider

I like the girls they provide.

July 24, 2019

By Cass W

I am a current client of this provider

It just would have been impossible to provide all the care for my father alone. It was a necessity. They do a good job. The manager is very professional, friendly, and responsive.

July 18, 2019

By Florence S_3

I am a current client of this provider

She helps me get out of bed when I need help. I like the person from the agency.

July 18, 2019

By Gary S_4

I am a current client of this provider

The place is more organized. When my caregiver comes, I have the chance to get out and go to the store. They're on time, friendly, and do their job quickly and efficiently.

July 11, 2019

By Ana F

I am a current client of this provider

If they could have more dedication in their work because I am in a wheelchair. I would like them to improve the kind of people that they send.

July 09, 2019

By Gary L

I am a current client of this provider

Without it, I would be in bad shape. They're good. The people do a good job. Everyone is friendly.

July 02, 2019

By Millie D_2

I am a current client of this provider

They are very good with him. They care. The caregiver is very nice.

July 01, 2019

By Irene (

I am a current client of this provider

A consistent person would make it easier. They should have a consistent person coming.

June 26, 2019

By Alberta K

I am a current client of this provider

They are very reliable. They ask me if I want someone to fill in for my caregiver if she can't make it. I have a wonderful caregiver who has been with me for over a year. If she can't make it, they call to get a substitute and they are very confident.

June 25, 2019

By Ellen Darlene R

I am a current client of this provider

Without them, I wouldn't be able to do things, like my laundry. They help me do things I can't do. I really appreciate their help. They are dependable and they make sure the people they are sending show up.

June 18, 2019

By Dennis L

I am a current client of this provider

It's a lifesaver for me. They are punctual and do a thorough job for me.

June 18, 2019

By Betty M

I am a past client of this provider

The caregivers were well trained. They are very easy to work with. They had a live person answer the phone on the weekend.

June 04, 2019

By Victor M_3

I am a current client of this provider

When we complain about anything, they respond positively. The service is not perfect, but is good compared to other companies. When we have a problem with someone, they substitute them with someone else.

June 04, 2019

By Celia T_2

I am a current client of this provider

They are on time and don't steal from me. They are prompt. The caregiver I have now is the best. They are honest.

June 04, 2019

By David M_7

I am a current client of this provider

They help with strength maintenance. We make small talk. I am satisfied. The staff has been prompt. They come on time. I trained them to know my needs. The reason they are here is for strength maintenance. They bring dumbbells to me.

May 24, 2019

By John L_1

I am a current client of this provider

They are doing a good job as far as doing what they are supposed to. I like that they are very professional. They come in and do what is needed.

May 24, 2019

By Anonymous_949

I am a current client of this provider

They need to be treating the injury. They need to take a little more time helping me with my injury and answering my questions.

May 23, 2019

By Anonymous_206

I am a current client of this provider

I like that I don't have to worry about doing things for my husband, and am free to do my own household things. It relieves me of all the problems with taking care of my husband. Right now, things are better because when I started, I had new caregivers almost every day. It upset my husband to see new people, but it's been settled.

May 16, 2019

By Zoila P

I am a past client of this provider

I am disabled, so I really needed those services. They do the things that I cannot do. They are very good people and they provide help when it is needed. They came, swept the house, and cleaned when I needed.

May 08, 2019

By Fred D_1

I am a current client of this provider

The woman who comes is very responsible, interested, and gives my husband not only good care, but motivation. She assists with his therapy. The person that we got was a great match.

May 08, 2019

By Anonymous_1892

I am a current client of this provider

It is very difficult to things on my own, I don't know where I would be if I didn't get the care and help that I do now. It makes moving around a lot easier for me. I like the level of service the caregivers and the office staff provide, and they stay on top of things.

May 01, 2019

By Candace B_2

I am a current client of this provider

It means everything. I like the staff and caretakers that come.

May 01, 2019

By Grace R_4

I am a past client of this provider

She just needed help with everything, and the nurses in her facility were not able to provide that help. They always had somebody when we needed somebody. They have a large number of available caregivers.

April 25, 2019

By Lois A_3

I am a current client of this provider

I don't drive, so my caregiver drives me to go shopping, to doctors visits, and all other errands. That is very helpful. It's been very good. I have used them several times. I used them for my husband when he needed a caregiver. They are good, and they are reliable.

April 24, 2019

By Gary B

I am a current client of this provider

They clean my apartment. I have a housekeeper that is very efficient, and she's a perfect example.

April 22, 2019

By Anonymous

I am a current client of this provider

The services have helped me a lot because I recently had surgery, and I'm not able to do much. The people from the agency are very kind, and they listen to me whenever I talk to them. They're very professional.

April 02, 2019

By Eugene W_1

I am a current client of this provider

There was a time where I didn't see her for several months. When I came back, I requested my caregiver back and got her back. I live in a very small studio apartment and she does a good job.

April 02, 2019

By Kellye H

I am a past client of this provider

It gave me extra support, which I don't usually have. I liked how good the managers were about getting to us and getting us the right information.

April 02, 2019

By Tony B

I am a current client of this provider

They have provided me with people who drive. I like the caregiver that I have now because he is very kind. He is a good guy and we like a lot of the same things.

April 01, 2019

By Ira L

I am a current client of this provider

They help the most by just being here and assisting me when I need help. The people are very nice and they are on time. They are very helpful.

April 01, 2019

By Jeronima V

I am a current client of this provider

They are very nice and they are very careful when they do their questions and when they move her to walk. They make things comfortable for the patient.

April 01, 2019

By Lana B

I am a current client of this provider

They allow me to have freedom to get stuff done around the house. They are very responsive and they listen to what I need.

March 26, 2019

By Reanu K

I am a current client of this provider

It is nice. They come and help me clean the bathroom and clean up the kitchen. They are nice people. They are just nice people.

March 19, 2019

By Nancy S_20

I am a current client of this provider

They make my house look beautiful. It is wonderful. I'm am grateful for the help.

March 05, 2019

By Rosie A

I am a current client of this provider

They provide companionship for my loved one. They can improve how they communicate and have more communication. They need to let me know about what is being done and have more of the next steps for the caregivers.

March 04, 2019

By Deborah H_4

I am a current client of this provider

They help me with my home care when I'm unable. They are reliable, schedule quickly, and I have received the care that I wanted. Everyone speaks fluent English.

March 01, 2019

By Anonymous_1627

I am a current client of this provider

The jury is still out because I'm not sure how much of this my husband really needs but he still needs it. It's helpful. It keeps him active and stimulated. It's nice to have somebody there. I would like to recommend them. They were very thorough and went to our house and sent someone who didn't work, but they were very understanding and replaced them, and this caregiver is very good and prompt.

February 19, 2019

By Earl R

I am a current client of this provider

They could just help move some things I have in boxes. I like that they are consistent.

February 15, 2019

By Darla G

I am a current client of this provider

Without them it would be impossible. I like that they are prompt, courteous, attentive, professional and accommodating.

February 08, 2019

By Jerrald K D

I am a current client of this provider

I have three people that come regularly and they are great, but the others really do not know what they are doing and they are not trained. The people that come here are not truly trained in some of the functions that I need them to do to make me comfortable.

February 01, 2019

By Cindy A_2

I am a current client of this provider

I work full time, so when I get home, at least my loved one has been fed dinner. She is ready in her pajamas when I come home. I will recommend them. I have recommended someone, and they have been using them for a while.

February 01, 2019

By Kaile S

I am a current client of this provider

There is someone physically with my dad, at all times. I don't have to worry about it or manage it. He's gotten into the habit of asking the caregiver things, and not me. They were very responsive when I first contacted them and got back to me. They are always available.

February 01, 2019

By Patrick D_1

I am a past client of this provider

The most important thing was that they sent good people that I felt comfortable with. I liked that the people who run it are very kind and understanding.

January 28, 2019

By Anonymous_1185

I am a current client of this provider

If there is any medicine I need, the caregivers make sure I take it. The caregiver is always on time and ready to help me.

January 14, 2019

By Sheryl A

I am a past client of this provider

They made my life 100% better. She did a good job. I couldn't have done that without her help. I think the little gal that they sent was a little bit young, but she was fine for me.

December 18, 2018

By Lois B_3

I am a current client of this provider

I have a good caregiver that is helpful and comes on time. They have good people at the agency.

December 18, 2018

By Luz S

I am a current client of this provider

They have really helped me. I am blind, so anything they do I appreciate. The cleaning is what I appreciate. The house I live in is very dusty and they clean really well. I hate too much dust because I'm asthmatic. Some of the caregivers that come are good and clean well. Others do okay, but forget to do things that I've told them to do. I tell them, for example, to take the trash out. They say yes, then they leave without doing the task.

December 01, 2018

By Patricia S_20

I am a current client of this provider

They could have a greater impact on my life if they were more innovated and took more initiative. They need to have more efficient people.

September 20, 2018

By Mary G_2

I am a current client of this provider

When I need somebody I can get someone but they have sent a couple of people who couldn't lift me and I need someone who can lift me. They do well with what I need.

September 19, 2018

By Chuck C_1

I am a current client of this provider

We couldn't do without them. They are very efficient and they take care of everything.

September 12, 2018

By Ingrid W

I am a past client of this provider

I didn't have enough hours. The biggest thing was we had too much of a turnover with people. There were always changes, and that wasn't so good for us. It just didn't work out too good. The care was average. There were some that weren't so good. We had two hours, twice a week, and that wasn't enough. With that short amount of time, we constantly had a change of people, and that wasn't so good. Some of the ladies were pretty good, but some of them not so much.

September 04, 2018

By Ora B_1

I am a past client of this provider

They made my life so easy. I cannot walk and they were doing everything that they could to make sure that I was comfortable. The services were wonderful. They were very helpful and polite.

August 06, 2018

By Paddy T

I am a current client of this provider

At current, I am on my vacation in order to be with him while my stepmom goes to a family reunion because we don't have a caregiver coming. The first gentleman, although he was good, called out sick twice and apparently could no longer work. My mother-in-law requested another worker, and they said they couldn't find anyone.

August 02, 2018

By Victor M

I am a current client of this provider

There are some pluses and minuses because all caregivers are different. It all depends on the caretaker. Some are very caring and some are less caring. It all starts with the owner and his staff. They are very good and they are what makes it good.

July 31, 2018

By Ken P

I am a current client of this provider

They provide the service and it helps me. We live in different states, so it is a benefit that they can provide good service. I like their caregivers and the way they deal with my loved one.

July 02, 2018

By Ome B

I am a current client of this provider

The caregiver helps clean, cook, and she even listens to me. I like the caregiver because she's really nice.

July 02, 2018

By Frank J L

I am a current client of this provider

They need to listen to me about what I need done. Sometimes the caregivers are not trained before they come out.

June 28, 2018

By Grace P

I am a past client of this provider

I think that they could have communicated more often about scheduling because sometimes it was a little late. The quality of the care was very good and they made sure to cover all of the shifts that we had.

June 27, 2018

By Edward C

I am a past client of this provider

It had an impact in the sense that it was available. When I needed them, I could call them and use them. It was an available service.

June 25, 2018

By Robert E

I am a current client of this provider

They put order back in my life and give me a sense of confidence. I would say the whole thing is positive. They are eager and ready to assist and know what to do.

June 14, 2018

By EvelynS4

I am a current client of this provider

Initially contracted Right at Home for care for my mother for 7 days for about 2 months and we have no complaints. My mother can be demanding but she was in frail shape and needed a great deal of care and the care aides sent all provided what was needed and created a strong bond with my mom. Office staff was friendly and helped us when we needed to make some changes to care. We have since cut down the service to just 2 days per week with just one care aide and things seem to be progressing well and my mom enjoys the visits. We're very pleased with the service.

June 05, 2018

By Yolia A

I am a past client of this provider

They helped watch my loved one so the family could take care of other things that needed to be done. Most of the people that came to the house had a tendency to be on their phones a lot. They were in the room supervising the patient, but rather than helping with other things they were on their phones. They could have done basic housekeeping or offered to help with other things. They were adaptable and patient trying to find the right match by adapting to our needs.

June 01, 2018

By Ronald U

I am a current client of this provider

There are times when they haven't had caregivers available. The only negative with Right at Home is that sometimes caregivers are not available.

June 01, 2018

By Yolanda W

I am a current client of this provider

Their services are very beneficial. I am able to get a bathe and have a few things done for me during the week. I am receiving great care from my caregiver.

May 29, 2018

By Hattie H

I am a current client of this provider

She did a very good job. She was on time and stayed for four hours. She did what I asked her to do. The person was on time and followed instructions. They did a very good job.

May 29, 2018

By Vanessa D

I am a current client of this provider

They provide companionship, and the lady walks with him everyday and helps him with different things he can't do by himself. I like the concern they have for my father.

May 23, 2018

By Julius L

I am a current client of this provider

They could do more work and work faster. They are honest, they don't steal, and they are good. They have good communication.

May 22, 2018

By Amelia C

I am a current client of this provider

I would have to do those things myself, which is hard when I have a sick husband to attend to. It helps a lot and I truly appreciate their help. The caregivers that they send really work. They are very detailed and polite.

May 17, 2018

By Lynn H

I am a current client of this provider

It helps a lot because they give me a little relief. The girl that is coming out gets along well with my husband. She does a good job, and we're happy about their services.

May 17, 2018

By Daniel & Ruby B

I am a current client of this provider

Some of the things that my mother and brother are not able to do is done for them, such as cleaning. It depends on what the people need; so far, so good. They send a guy to do carpet cleaning and he did a good job, but the guy that cleaned the windows did not do that good.

May 10, 2018

By Howell M

I am a current client of this provider

He gives my husband his bed bath. He is a person, a human contact, who is very kind.

May 10, 2018

By Pearl R

I am a current client of this provider

They helped in a way that I couldn't. They are very good. They send out someone who is very knowledgeable.

May 04, 2018

By Anonymous

I am a current client of this provider

They send different people out every time. What I like is that they call to let me know who is coming. It has been most helpful because there are a lot of things I can not do which they do for me such as dust, mop, clean, and vacuum.

May 04, 2018

By Leasteen H

I am a current client of this provider

They are very courteous and they keep their word about the times and appointments that they give to me. They show up on time. I have no complaints about it. Everyone I've had has been very satisfactory.

May 04, 2018

By Barbara D_9

I am a current client of this provider

A young lady that has served me the last couple times is very efficient and I really like her a lot. She just went though and did what she had to do. I would tell her what I wanted and she would do it. With their services I have been able to get some of the things that I need here in my apartment. They are very thorough with what I need.

May 04, 2018

By Mattie S

I am a current client of this provider

The caregivers do their job and they know what they are doing. I am handicapped and they make it very easy when they are here. They do their job and they do it well.

November 28, 2017

By Galina E

I am a current client of this provider

Right at Home is a very well-organized agency and their caregivers have good training. The administration is always available and ready to help in any way. I have had some of the same Right at Home caregivers for over a year that makes life not only easier for me, but provides emotional support for me.

November 20, 2017

By Marianna L

I am a past client of this provider

I would recommend Right at Home because the people were nice. The service helped because it took care of my mom.

October 05, 2017

By Els C

I am a past client of this provider

We requested care for my husband while I was at work. We were extremely pleased with the quality of the caregivers and so happy that Doug and Leanna were able to accommodate changes in our schedule due to doctors appointments etc. we were very happy with Right at Hone Burbank.

July 17, 2017

By Jessica

I am a past client of this provider

Requested help for my mom after our dad passed away. Right at Home sent 2 lovely care aides to assist. It's been 2 years and no complaints. Nice staff and very responsive. Would recommend.

May 15, 2017

By diannew1

I am a current client of this provider

Right at Home caregiver helped me around my home. The match made by Right at Home was excellent. The caregivers are very sensitive and willing to help.

August 25, 2016

By Terry043820

I am a current client of this provider

Great attitude under a difficult situation.

July 29, 2016

By Bob701580

I am a current client of this provider

Very pleased. Competent and dependable, Cesar is excellent.

December 18, 2015

By A Fellow Reviewer2

I am a past client of this provider

The caregivers were friendly and competent. As my husband's condition improved we were happy to need caregivers less frequently but by that time they had become our friends. We remember them fondly.

December 18, 2015

By Phyllis H.

I am a past client of this provider

We were very satisfied with Rayne.

January 28, 2015

By Frances and Rusty

I am a past client of this provider

We very much appreciated the timely manner your company accommodated our needs. The staff was professional, pleasan, and very helpful. I do have one suggestion. Do not rely on a message left on a message if you do not receive a call back.

January 28, 2015

By Jill21

I am a past client of this provider

RAH is a wonderful service. They always made sure we were getting quality caregivers. They are really a wonderful, compassionate service.

February 25, 2013

By Evan2

I am a current client of this provider

Right At Home gave excellent service for my mother. As the needs increased, the agency was excellent in providing qualified caregivers. The office staff was always courteous and available. They assisted our family during a difficult time and we were very satisfied with their service.

December 09, 2011

By CaryJ

I am a past client of this provider

As you can probably imagine, it was a very stressful few weeks after my dad's stroke. Doug and his company were a real source of assistance in helping manage all that needed to be done. Working Right At Home was anything but stressful and I very much appreciate that.
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About Right at Home Glendale and Burbank

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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