Home Instead - Burbank, CA
3917 W Riverside Dr, Burbank, CA 91505
(800) 558-0653
Verified Partner
4.3
(6 reviews)
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Reviews of Home Instead - Burbank, CA in Burbank, California
4.3
(6 reviews)
TopherTrout
5
|
November 26, 2020
Even when Assisted Living or Board & Care places are shutdown or not accepting any new residents due to the coronavirus, you can ALWAYS count on Home Instead to provide quality caretakers for your loved ones. The Home Instead in Burbank has been a Godsend for my mother. The caretaker they have provided my mother has the patience of Job. Kind, helpful, on time and also keeps me informed of any problems and/or solutions. Also, confirms when a prescription at the pharmacy has been picked up. Couldn’t ask for any better.
JESeal
5
|
June 8, 2020
The people of this agency are THE BEST!! They were caring and understanding when they first came to my Dad's home to explain their services. I have met each of the care-givers on their first day of service with my Dad, to introduce them to him, his home, what we would like their assistance with, and how he likes things done. Each and every care provider has been patient, kind and caring with my Dad, and he likes and enjoys them all, looking forward to the days they come. They have helped him with meals, laundry and gardening, 'walks' in the neighborhood on his scooter, and sometimes just provide quiet companionship and reminiscing. The office staff is Fantastic - they always answer the phone when I call, listen to what I have to say, and work with me to see that my Dad's needs are met. When they need to call me with any updates, they are thorough and professional, but with the perfect touch of concern. Many years ago, I worked for an agency that provided the same type of services, and if I were to do this sort of work again, this is exactly the type of agency I would want to work with. Our family feels very lucky to have found Home Instead Burbank, and to have them caring for our Dad when we cannot be. Thank You!!
Susanxyz
5
|
March 25, 2020
Home Instead has really worked with us to tailor their service to my sister's specific needs.
Radio Bob
5
|
August 7, 2014
When a loved one is in dire need of help, you are in a very vulnerable position. You pray that the Lord will direct you to the folks who will help you, and then you take a chance. When our Dad was coming home from the hospital, with what we thought was 3 days to live, we scrambled to find 24 hour care --- my Mom at 87 could not do everything, and we children had jobs, etc. to contend with. I interviewed 4 different home care companies, and decided to take our chance, prayerfully, on you folks at Home Instead. Dad lived 8 more weeks. The weeks were very trying on our family, as they would be on any family. Home Instead sent what we call “Angels” (and one’s name was actually Angel!) to care for Dad, and kept the family at peace. Their folks became family members to us. Dad has gone to heaven, but we hold memories in our hearts of all Home Instead did to make him comfortable for the time he had with them. We will be singing your praises of Home Instead, Burbank, to any and all who ask (and some who don’t!).
Dr. Tormey
1
|
June 5, 2014
I am the medical directive of a Home Instead client who has been unable to have a deposit returned after he was unable to use their services. Many calls and requests have been ignored.
Provider Response
I appreciate your concern and care for our client. I did receive two messages from you and returned each one. Unfortunately we weren’t able to connect, and both times I had to leave a message. Before you and I could connect, our client phoned to inform us he would no longer be needing our services because of a change in his care needs. He asked that I return his deposit, less any outstanding amount due. The check was sent to him the following day. If you believe there is an outstanding issue, please feel free to call my office. I again thank you for your obvious care and concern; our client is lucky to have you on his care team.
Wilma2
5
|
August 11, 2013
I used this agency to provide in-home care services for 95 yr. old father with advanced Alzheimers, so I could get a break from 24/7 caring. When I put in a request online, they called back within the hour and arranged for rep to meet me later that same day. Home Instead provided me with an indepth overview of their company and services, they listened to me--what I wanted and expected from a caregiver, and then arranged for the most wonderful caregiving companion for my dad. Wish I had found this agency and this caregiver 2 1/2 years sooner. Their caregivers receive on-going, in-house training. The caregiver I had just knew how to interact with my dad, and when I left the house, I could be worry-free knowing that my dad was in good hands and would be well taken care of.
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Services and Amenities of Home Instead - Burbank, CA in Burbank, California
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Burbank, CA in Burbank, California
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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