Round the clock care provided a young female home health aide "APPLE". on her first day she appeared very caring and offered to adjust all my sister-in-laws medication. She stated that she was trained in medication, and gave us her phone number to keep us posted. On the third day she was texting myself and my wife all day while we were working. When i returned home i checked the medication as i always do, and noticed that 60 controlled pain medication was missing. When i called her to let her know she was terrified stating that her finger prints were all over every bottle but she didn't take them. When i called to complain they Round the Clock staff were rude and dismissing. I asked to speak to a supervisor they never returned my call. When i called back they just asked if i wanted someone else to come into my home, when i stated no, they became aggressively rude. I will never allow any home health agency into my home. They have ruined the experience for me. Unprofessional, and criminal rating for Round the clock.
Around the Clock Care
Offers Home Care and Home Health Agencies
5 Reviews
Call
(800) 973-1841
Reviews of Around the Clock Care
Home Care Reviews for Around the Clock Care
July 31, 2018
I am a past client of this provider
June 29, 2018
I am a current client of this provider
On both occasions I used their service, the caregivers either left minimal or no notes while visiting my elderly parents (no eating, sleeping or bathroom data). After the first visit, I contacted a supervisor at Around the Clock and asked specifically that the caregivers leave notes on eating, sleeping patterns, etc. Instead of improving, on the 2nd visit I only received notes from 1 of 3 caregivers...I paid for 16 hours of caregiving for people who may or may not have even showed up for all I know.
Their medical staff is also hit and miss. On my father's post-hospital rehab, one of the 3 nurses missed appts at the house repeatedly...only making 1 of 5 scheduled appointments. After this, I contacted Around the Clock and asked them to send out a more reliable nurse. In the 5 weeks that have passed since, we have received 1 visit from a nurse...nobody makes their scheduled appointments. Is this the care you want for your elderly parents??
March 29, 2017
I am a past client of this provider
Around the Clock Care was great. The caregivers did a good job helping Dad take his medication, making sure he ate, and making sure he didn’t fall. They were all good people.
Home Health Reviews for Around the Clock Care
November 22, 2016
I am a current client of this provider
We hire Around the Clock Care, and we are very happy with them. We have several caregivers. We have occupational therapist, a physical therapist, and nurses. Literally, we have 7 or 8 different people come here. They are very attentive. Everybody has been really nice. I have not had any issue with any of them.
January 04, 2014
Other
My family is well pleased with your loving care and cooperation. Thank you Sincerely the Davis's
About Around the Clock Care
For over 25 years we have been dedicated to providing In-Home Care for the disabled and elderly population. Around The Clock Care is dedicated to providing each and every client with a high quality of life. Our professional staff assesses the needs of each client to ensure our services meets their needs while maximizing their physical and mental potential. Around The Clock Care is here to assist you or loved one age in place and maintain that independence in the home as long as possible.
Around The Clock Care can provide whatever assistance is needed in the home as long as it does not require the assistance of an LVN or RN. We can provide assistance with as minimal as just meal preparation to assistance with someone who requires full care and is on hospice. Around The Clock Cares service's include:
- Assistance with Activities of Daily Living
- Assistance with Personal Hygiene, Dressing, Bathing
- Meal Preparation
- Companionship
- Medication Monitoring
- Transportation
- Housekeeping
- Hospital Sitting
- End of Life Care
- And much more
Needs differ at different times in our lives. Sometimes all we need is a little extra help to be able to remain at home. An accident, surgery or an illness may cause us to require assistance with recovery. Whether your need is intermittent or continuous our team is available an hour a day to 24 hour care. Around The Clock Care wants to help you age in place in the comforts of your own home.
Caregiver Information
Caregiver Skills Include:
Ethics, Validation Therapy, Patient Transfers, Family Communication, Transition Issues, Communicating with Dementia Patients
Caregivers employed, bonded and insured: Yes Caregivers available 24 hours a day: Yes Available to assisted living facility: Yes
Services and Amenities of Around the Clock Care
Medicare
- Overall:
- Medicare Provider Number: 557765
- Ownership Type: Private
- Date Certified: 01/16/1997
Quality of Service
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Timeliness of providing service96.9%
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Taught patient or caregivers about their drugs99.3%
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Checked patient's risk of falling99.9%
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Checked patient for depression97.8%
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Checked for flu vaccination84.4%
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Checked for pneumonia shot87.5%
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Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care99.9%
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How often patients had less pain moving around82.1%
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How often home health patients had to be admitted to the hospital14.3%
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How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted14.8%
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How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospitalSame As Expected
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How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospitalWorse Than Expected
Patient Improvement
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Walking or moving around71.4%
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Getting in and out of bed70.7%
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Bathing77.2%
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Breathing71.8%
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Wounds/healing after an operation89.6%
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Medication compliance60.2%
Rates
- Hourly Rate: $19.25/Hour
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