BrightStar Care Huntsville

They could find nurses and keep them. They need to pay them so they will stay. They need to improve the way the nurses get treated. I'm on my second nurse and they just took her away from me. I don't like having someone new every week.

They just need to be more consistent. We go through a period of time sometimes where they need to be more consistent. Better scheduling would be nice. They need better communication between the office and the families.

They needed to provide the right person based on the requirements we gave them. They need to follow their plan of instructions. They asked us what we needed in a caregiver and gave us someone who was the opposite.

They would give me a place to be treated for my pain. The medicine they gave me was timely.

They provide companionship. They need to find better people to be caregivers. The caregivers we have now are not the greatest.

I had to miss work and be late to work due to BrightStar Care's absence and tardiness. They could be truthful, have employees be on time, and have quality employees.

They were there for us because we needed the care day to day. They were very flexible and had professional staff.

I'm always taken care of, and I feel like the nurses that I have really care. I don't have to go two hours to get an infusion anymore.

They were helpful. They organized the day and helped her with her ADLs. Most of the workers were good. They were outstanding and would help her get outside. Overall, they were above average.

They shouldn't switch the nurses up so much. I had a really caring care taker.

It gives her husband the ability to go out and take some time off and be able to know that she is well taken care of. They issue I had was poor communication in the beginning.

They would go to his facility and administer his care to him so he did not have to travel. They made us feel comfortable with their services and knowledge. I felt that they genuinely cared.

This is very important for me. If I don't have them I can't even talk, I can't get around well. With the infusions they give me my voice back. My caregiver that came today to do my infusion was just outstanding. He did everything perfectly.

My husband and I still work, and by having the assistance from BrightStar Care, we don't have to take off work and put our jobs at jeopardy to take care of this. BrightStar Care is very responsive, they have nurses do assessments, the director goes over what the services they provide are, and they allow you to personalize the services.

My wife has a brain infection and this has slowly straightened her out. The nurse that comes is very sweet.

He made it easier for me, and even though he wasn't too experienced with changing the type of bandages that I had, he made it really easy and worked with me really well. It would make it a lot easier if the nurse was supplied with the supplies. The nurse knew what I needed, but there weren't always supplies on hand.

It is much better than staying at a hospital. They did his job very well and is very friendly.

It is nice to have a professional come in and care for my loved one. That means everything for me. They have gone above and beyond what is asked of them. There were some problems with miscommunication, but they adjusted on the spot and did not hassle us. They made sure that I was pleased.

I had trouble getting started, but they give me good service. It's good. The person that's doing the work does it like he's supposed to. I'm happy with it. I would recommend them.

The caregiver did therapy for my leg, and it improved with some help. They sent one caregiver, and she was fantastic.

It certainly helped having someone. I was able to go take care of things. They helped him get in and out of bed. I liked my girl very much. I was pleased with her. I was especially pleased I didn't have to hire someone for four hours.

They did what I asked. I called them and asked for the service, then they came out and did it. Everything worked like it was supposed to. If they missed the appointment, that didn't make my life easier. They were good and they were easy to call.

The caregiver that we have takes my loved one out to hang out with friends and take care of his needs. They try to match up the caregivers with the situation of the person. They found someone who fit the bill. Everything is done professionally.

I've become much more independent now. I had them 24 hours a day but now I have them four hours a day. When I needed a hand, they were able to do that. All but two of the people have been untrained and not up to what was advertised. They told me the people were trained to do meal preparation, but it's not true. I had to walk them through how to make an egg salad sandwich.

They are flexible. Some of the other companies have caregivers who work for four hours and won't do less hours. I only need a few hours for my son. Someone has to be there when my son comes home from school.

Everybody that I've dealt with has been really good and knowledgeable. They're wiling to help me in every aspect that I've needed. I broke my shoulder and right arm. I am dominant right handed, so it has been a very difficult process. I just had a shoulder replacement surgery, so right now I don't have a lot of control of my right hand. I have to have someone help me get dressed and I can't have any weight on my hand or arm for up to six weeks, so they help me with meal prep and laundry. It's been a great help to me, because I live by myself. It's been a big help to me.

I like the quality of detail. BrightStar Care thinks about their patients, they think about them, and they develop relationships with them to provide them better care. My services help me out a lot because it gives my wife a break from my wound care to go and do things that she needs to do.

I like the caregivers' punctuality, friendliness, and their level of professionalism. They got me to where I need to be quicker which is to be able to use my left hip and leg faster.

I think they need to better train the caregivers who come to the house. The caregivers just didn't know how to do much.

They have stolen jewelry from me and the current caregiver is good, but she is supposed to be here right now but she is not. They need to send trustworthy caregivers who will show up on time. If they are going to switch out a caregiver they should let me know.

This is my second time using them after a serious surgery. I've experienced them and they're the best. The training of their employees is great. All the way from the initial call to the billing staff to the nurses, they're always courteous. When I call and need someone, I'm already stressed out, but the people at BrightStar Care are always calm. They listen and then respond, and then they deliver. For this particular procedure, I was very nervous because I had to wait for the surgeon for two hours. The girl who was there from BrightStar Care prayed for me when I asked her to. After that, the surgeon asked if he could pray for me.

BrightStar Care is always polite and courteous, they do what is expected of them. BrightStar Care has been able to help me to exercise and be able to use my knee more. He encourages me to do what I do not want to do.

BrightStar Care has pretty good caregivers. BrightStar Care does pretty much everything for me. They give me baths, get me up, and help me get inside and outside.

BrightStar Care has very accommodating people that try to do their best. My condition is strange, but I have seen some results from BrightStar Care's services.

BrightStar Care has wonderful employees. They are caring, trustworthy, and funny. The nurses are just wonderful. The services help because they are convenient. They come to my home and they recognize my needs before I even do.

I would tell someone BrightStar Care is okay because some of my caregivers are outstanding and some are average. BrightStar Care has made life easier because they come twice a day to change his bag, which is necessary.