BrightStar Care Huntsville

They were essential in my life and they gave us great service. They were very timely.

They've been late, and two times, they didn't show up when they were supposed to take her to an appointment. That has had an adverse effect on her. She missed her appointments and had to scramble to find somebody in the neighborhood to take her. I can't say that I would recommend them right now because of some of our encounters.

They've been very attentive and learn her routine. They could screen their applicants better.

Our caregiver is here when she needs to be to help take care of my family member. We have an excellent caregiver.

Their presence helps because I have eyes there. I'd like more thorough and straightforward communication between me and the caregivers across the board.

They are convenient. They come to my home to do my treatments. They can correspond with their patients more.

I am now able to walk and they have built up my strength. They were very good with what they did and they made sure everything was done properly to the point where it wasn't going to hurt me anymore.

They just give him a bath. The person is always on time, she has a positive attitude and she is really nice to my dad.

Everything that has been done has been on a positive note. They are punctual. She is usually out here when she says she will be.

They assist with everything that I need to get done. It would be good if I could get a steady caregiver. I don't like the in and out of different caregivers. I like that they are good at making sure someone will be here.

They are doing what they are supposed to do. The caregivers are knowledgeable.

It is convenient to receive care at home rather than someplace else. The caregiver I receive is very compassionate, professional, and calm.

The caregivers should read their notes. Some of their personnel need to be better trained. I can get along with some of them and some don't have a good attitude about the job.

They were very kind and courteous when we did have them. They need to hire more staff, more caregivers.

The adaptability of the service to my father's disease. I can easily and effectively communicate with the nurse.

They could have on call support, which they said they would provide, which they haven't. I would like it if the qualifications to be greater for the caregivers they hire.

I have to have the shot every four weeks. He is always punctual, on time, and never misses an appointment. I love BrightStar Care. The particular in-home nurse I have, Maurice, is very professional.

They helped me get back to my former physical health. They helped with my injury. They did a great job. The people that came out actually cared.

It is not really BrightStar's fault, but I have had 3 nurses. The first one was phenomenal, but I feel like they lack a little knowledge in their field. I feel like some of the nurses lack training in their field.

I am very likely to recommend them. They tried to find what the needs were and how to meet them.

At times I need help, and they have impacted me in a good way. They seem to be concerned about me.

They could put better qualified people in our home. They could hire better candidates for their caregivers and monitor their employees better.

They provide companion care. I like the quality of service.

My nurses comes at the right time, and they are competent in what they do. They provide me what I need. They are on time.

They are very helpful, but they need to be more professional. Some parts of the company aren't very professional.

They just need to be more consistent. We go through a period of time sometimes where they need to be more consistent. Better scheduling would be nice. They need better communication between the office and the families.

They needed to provide the right person based on the requirements we gave them. They need to follow their plan of instructions. They asked us what we needed in a caregiver and gave us someone who was the opposite.

They would give me a place to be treated for my pain. The medicine they gave me was timely.

They provide companionship. They need to find better people to be caregivers. The caregivers we have now are not the greatest.

I had to miss work and be late to work due to BrightStar Care's absence and tardiness. They could be truthful, have employees be on time, and have quality employees.

They were there for us because we needed the care day to day. They were very flexible and had professional staff.

They were helpful. They organized the day and helped her with her ADLs. Most of the workers were good. They were outstanding and would help her get outside. Overall, they were above average.

They shouldn't switch the nurses up so much. I had a really caring care taker.

It gives her husband the ability to go out and take some time off and be able to know that she is well taken care of. They issue I had was poor communication in the beginning.

They would go to his facility and administer his care to him so he did not have to travel. They made us feel comfortable with their services and knowledge. I felt that they genuinely cared.

This is very important for me. If I don't have them I can't even talk, I can't get around well. With the infusions they give me my voice back. My caregiver that came today to do my infusion was just outstanding. He did everything perfectly.

My husband and I still work, and by having the assistance from BrightStar Care, we don't have to take off work and put our jobs at jeopardy to take care of this. BrightStar Care is very responsive, they have nurses do assessments, the director goes over what the services they provide are, and they allow you to personalize the services.

My wife has a brain infection and this has slowly straightened her out. The nurse that comes is very sweet.

He made it easier for me, and even though he wasn't too experienced with changing the type of bandages that I had, he made it really easy and worked with me really well. It would make it a lot easier if the nurse was supplied with the supplies. The nurse knew what I needed, but there weren't always supplies on hand.

It is much better than staying at a hospital. They did his job very well and is very friendly.

It is nice to have a professional come in and care for my loved one. That means everything for me. They have gone above and beyond what is asked of them. There were some problems with miscommunication, but they adjusted on the spot and did not hassle us. They made sure that I was pleased.

I had trouble getting started, but they give me good service. It's good. The person that's doing the work does it like he's supposed to. I'm happy with it. I would recommend them.

The caregiver did therapy for my leg, and it improved with some help. They sent one caregiver, and she was fantastic.

It certainly helped having someone. I was able to go take care of things. They helped him get in and out of bed. I liked my girl very much. I was pleased with her. I was especially pleased I didn't have to hire someone for four hours.

They did what I asked. I called them and asked for the service, then they came out and did it. Everything worked like it was supposed to. If they missed the appointment, that didn't make my life easier. They were good and they were easy to call.

The caregiver that we have takes my loved one out to hang out with friends and take care of his needs. They try to match up the caregivers with the situation of the person. They found someone who fit the bill. Everything is done professionally.

I've become much more independent now. I had them 24 hours a day but now I have them four hours a day. When I needed a hand, they were able to do that. All but two of the people have been untrained and not up to what was advertised. They told me the people were trained to do meal preparation, but it's not true. I had to walk them through how to make an egg salad sandwich.

They are flexible. Some of the other companies have caregivers who work for four hours and won't do less hours. I only need a few hours for my son. Someone has to be there when my son comes home from school.

Everybody that I've dealt with has been really good and knowledgeable. They're wiling to help me in every aspect that I've needed. I broke my shoulder and right arm. I am dominant right handed, so it has been a very difficult process. I just had a shoulder replacement surgery, so right now I don't have a lot of control of my right hand. I have to have someone help me get dressed and I can't have any weight on my hand or arm for up to six weeks, so they help me with meal prep and laundry. It's been a great help to me, because I live by myself. It's been a big help to me.

I like the quality of detail. BrightStar Care thinks about their patients, they think about them, and they develop relationships with them to provide them better care. My services help me out a lot because it gives my wife a break from my wound care to go and do things that she needs to do.

I like the caregivers' punctuality, friendliness, and their level of professionalism. They got me to where I need to be quicker which is to be able to use my left hip and leg faster.

I think they need to better train the caregivers who come to the house. The caregivers just didn't know how to do much.

They have stolen jewelry from me and the current caregiver is good, but she is supposed to be here right now but she is not. They need to send trustworthy caregivers who will show up on time. If they are going to switch out a caregiver they should let me know.

This is my second time using them after a serious surgery. I've experienced them and they're the best. The training of their employees is great. All the way from the initial call to the billing staff to the nurses, they're always courteous. When I call and need someone, I'm already stressed out, but the people at BrightStar Care are always calm. They listen and then respond, and then they deliver. For this particular procedure, I was very nervous because I had to wait for the surgeon for two hours. The girl who was there from BrightStar Care prayed for me when I asked her to. After that, the surgeon asked if he could pray for me.

BrightStar Care is always polite and courteous, they do what is expected of them. BrightStar Care has been able to help me to exercise and be able to use my knee more. He encourages me to do what I do not want to do.

BrightStar Care has very accommodating people that try to do their best. My condition is strange, but I have seen some results from BrightStar Care's services.

BrightStar Care has wonderful employees. They are caring, trustworthy, and funny. The nurses are just wonderful. The services help because they are convenient. They come to my home and they recognize my needs before I even do.

I would tell someone BrightStar Care is okay because some of my caregivers are outstanding and some are average. BrightStar Care has made life easier because they come twice a day to change his bag, which is necessary.