
The Waterford at Wisconsin Rapids
Offers Assisted Living and Memory Care
Reviews of The Waterford at Wisconsin Rapids
Assisted Living Reviews for The Waterford at Wisconsin Rapids
April 08, 2022
I visited this facility
April 07, 2022
I visited this facility
March 20, 2022
I visited this facility
March 06, 2021
I visited this facility
Provider Response
We love seeing so many starts! Thank you for writing us a review!
August 27, 2017
I visited this facility
October 24, 2016
I visited this facility
August 31, 2015
I visited this facility
July 13, 2012
I visited this facility
February 19, 2012
I visited this facility
Memory Care Reviews for The Waterford at Wisconsin Rapids
October 08, 2021
I am a friend or relative of a current/past resident
Provider Response
Hi Patti. Thank you for letting us know about your recent experience at The Waterford at Wisconsin Rapids. The health and wellbeing of our residents are our top priority. We take all health concerns very seriously and work directly with each resident's Power of Attorney to ensure their loved one receives the proper level of care and assistance. Please contact this resident's Power of Attorney as they have more information to ease your concerns. You may also reach out to us if you would like to discuss further.
September 02, 2021
I visited this facility
February 06, 2021
I am a friend or relative of a current/past resident
Provider Response
Thank you for providing this information so we can improve upon our services. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Please give us a call. We hope to hear from you soon.
Questions about The Waterford at Wisconsin Rapids
What ongoing training does the staff receive in dementia care?
We have regular training for the staff about memory loss and dementia, medication administration, resident rights and other important topics. The team also has access to a training database so they can get more training on areas of interest to them.
Describe the overall population of assisted living residents at The Waterford at Wisconsin Rapids. What is their average age? What are their favorite things to do?
Both men and women call our community home. Their ages vary from 65-100+. They love the outdoors and like to sit on our patio on a nice day, or watch our indoor birds at the aviary in the winter. They like to spend time together playing games, listening to music, getting caught up on current events or just getting to know each other.
What places are near The Waterford at Wisconsin Rapids or within walking distance for assisted living residents to enjoy?
The residents can enjoy Robinson Park. A beautiful park where you can enjoy summer concerts by our Wisconsin Rapids City Band.
What transportation services does The Waterford at Wisconsin Rapids offer to assisted living residents?
Wheel chair accessible scheduled transportation to doctors appointments
What makes the chef or dining program at The Waterford at Wisconsin Rapids exceptional? What kind of menu can assisted living residents expect?
The menus at the Waterford change with each season. We serve more soups and heavier meals during the winter months and lighter meals with fresh fruits and veggies during the spring and summer months when they are in season.
What safety features or security measures does The Waterford at Wisconsin Rapids offer to assisted living residents?
24 hour- hour call system with pendent, Hand rails in bathrooms, Smoke Alarms, Monitored entryways
How does The Waterford at Wisconsin Rapids keep residents' families informed about their loved ones?
The Waterford at Wisconsin Rapids keep the residents families informed by communication either in person, email or by phone. Keeping in touch with families regarding any changes or concerns.
If The Waterford at Wisconsin Rapids accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Dogs or Cats can visit a resident at any time. We have a beautiful outside courtyard for them to enjoy.
What ongoing senior care training does the staff receive?
The Waterford has monthly fire drills so if there were an emergency, the residents and staff would know what to do and where to go. We also have regular training for the staff about memory loss and dementia, medication administration, resident rights and other important topics. The team also has access to a training database so they can get more training on areas of interest to them.
What safety features or security measures does The Waterford at Wisconsin Rapids provide to protect residents who wander?
We have wander guard available for residents who wander on the assisted side. In memory care we have an alert system in place with a alarm for residents who wander.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Each resident's physician is kept up to date with any changes. The team watches for any changes and promptly reports them to each person who is a part of caring for that resident including the family. The resident's personal physician can complete a cognitive exam so that you have an idea on how early or late your loved one may be in the memory loss continuum.
What techniques does The Waterford at Wisconsin Rapids use to support memory care residents during mealtimes?
The staff spend 1:1 time with residents who need special attention to ensure they get the proper nutrition at meal times. We can also help to physically assist a resident who may struggle to use a utensil to eat on their own. We provide lots of verbal encouragement as needed too. We can also prepare food with different textures, consistencies or even cut the meal up into bite sized pieces. Sometimes residents are most successful when they eat with their hands for finger foods which is OK. Everyone's needs are different and being different is something to celebrate. It's important to meet each resident where they are at, and not worry about fitting in or doing something how we want them to.
How does The Waterford at Wisconsin Rapids keep residents' families informed about their loved ones' health?
We like to show everyone what we are up to on our facebook page, mailers, phone calls and also email. We try to communicate with each family how they prefer to be contacted.
Describe the neighborhood around The Waterford at Wisconsin Rapids. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
We are located in nice quiet residential neighborhood. Close to local Medical Clinics.
Is The Waterford at Wisconsin Rapids affiliated with a hospital if more care is needed?
We are not affiliated with a medical system as we allow residents to choose their preference for care. Home care, therapy and hospice services are more than welcome to join our team in providing quality care to our residents. We will try to direct you to services if we think you or your loved one would benefit from some extra services and attention.
Services and Amenities of The Waterford at Wisconsin Rapids
Room and housing options
- Companion Suites: No
- Studio Apartments
- Housing Extra: None
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Dining Extra: None
Features
- Beauty Barber Shop
- Resident Transportation
- Tv Room
- Garden And Patio
- Features Extra: None
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Internet Enabled Rooms
- Wifi
- Technology Extra: None
Health services
- Hospice Care
- Medication Management
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Games
- Stories
- Religious Services
- Lectures Discussions
- Gardening
- Cooking
- Activities Extra: None
Financial guidance
- Financial Guidance Extra: None
Guest services
- Guests At Mealtime
Diet
- Diabetic
- Low Fat
- Special Diets
- Low Salt
- Diet Extra: None
Languages
- English
General
- Resident Capacity: 56
- Staff Patient Ratio: 1 To 10
- Respite Care
- Minimum Age: None
- Pets: No
Nurses
- Nurses Extra: None
Range of services
- Range Of Services Extra: None
Payment options
- Payment Options Extra: None
Licenses
- State Licenses: 0015957
About The Waterford at Wisconsin Rapids
Count on thoughtful amenities and convenient services at The Waterford at Wisconsin Rapids. Our Assisted Living and Memory Care community offers a helping hand to residents who may appreciate assistance with the activities of daily living. We provide quality care that allows seniors to remain as self-reliant as possible while living in a supportive environment. Our community features a variety of tastefully decorated common lounges, including a great room with a double-sided fireplace, perfect for relaxing and socializing with neighbors, friends and family members. Nature lovers will enjoy strolling through our courtyard and gardening in our raised flower beds. Exercise programs are offered to those who wish to stay active indoors. Apartments offer wall-to-wall carpet, wide entryways for easy wheelchair access and spacious bathrooms with walk-in showers and safety-assist hand railings. Residents will enjoy a heart-healthy breakfast, lunch and dinner every day as well as a snack parlor serving a variety of coffee drinks and ice cream treats. Courtesy transportation is available to medical appointments so that seniors can avoid the hassle of driving or relying on public transportation. Our senior living community is staffed 24 hours a day by a team of compassionate care providers, ensuring residents are never far from the support they desire and deserve.
Since 1990, Capital Senior Living has grown to become one of the largest senior living providers in the United States. With a goal of offering affordable housing and an enriched lifestyle to thousands of seniors, our dedicated team of professionals succeeds in providing quality care in each of our unique communities.
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