The Waterford at Wisconsin Rapids was very nice. The manager showed us around, explained all the costs and amenities, showed us the different rooms, and was real nice. The tour was very informative. The place looked very clean and well-kept. They had plenty of activities, amenities, and things to do. They had a board where they had different things on different days.
The Waterford at Wisconsin Rapids
Offers Assisted Living and Memory Care
12 Reviews
491 25th Street North, Wisconsin Rapids, WI 54494
Call
(800) 385-2527
Reviews of The Waterford at Wisconsin Rapids
Assisted Living Reviews for The Waterford at Wisconsin Rapids
April 08, 2022
I visited this facility
April 07, 2022
I visited this facility
I thought The Waterford at Wisconsin Rapids was an excellent place. I have no complaints about it and the gentleman who showed it to me was great. I thought the facilities were great and I definitely would consider it. I think my mother would, too.
I visited their assisted living and it had exactly what my mom was looking for, which was a one-bedroom with a kitchenette apartment. The rooms looked clean, and they looked like they had as much square footage as she would need. I've checked out 4 places now, and that's typical of the size so I thought it was a nice place.
I know they had a communal room outside where they eat, where the people could meet, and the people living there could get together. I can't remember if it was a library or if it was bingo, but I know that they had activities for the people there too.
I think besides basics like laundry and food, they had something else that they did. There were some other things that they did that I thought were kind of above and beyond. I remember that they are $4000 a month and had some extras in there that I thought were pretty good. I just can't remember now.
March 20, 2022
I visited this facility
We visited The Waterford at Wisconsin Rapids and did a walk through with a lady named Lisa. It appeared to be real, real nice. It also has a memory care attached to it, just in case mother needs to go there later on.
We toured the assisted living, and the community was welcoming. It was an open facility with people moving around. It was real homey, and the atmosphere was just inviting. There was a couple of people sitting and talking, and then there was another couple of people walking in the open area. They had plants and some other stuff to make it real attractive or homey. It was something that I think my mother would like.
The staff was very informative. We visited a couple of rooms, and we went to the dining area and to the recreation area. Any questions we had, she had answers for. She was real knowledgeable and very, very helpful. If she did not know the answer to a question, she was able to find time to get an answer for us. Then she would call us back on anything we wanted to do. Actually, I need to get in touch with her soon. She was real open, and she wasn't pushy.
The dining area was open, and it was a pretty big area. It wasn't crowded, and they had tables and one couple to a table. I didn't really study it, but I know it looked very attractive.
They were actually redoing a couple of the rooms when we got there. They have nice laminate wood floors. It was up-to-date, and they're modernizing the bathrooms. They had a nice, decent kitchen there also.
March 06, 2021
I visited this facility
I went to The Waterford at Wisconsin Rapids and I liked the setting of the community very well. I think my sister-in-law would be very pleased there. The room size was a little bit bigger, and I was just really pleased with that I saw. The staff was very pleasant, the facility looked very clean, and everybody was just friendly to me. The staff showed me two rooms, and each one got a microwave, a refrigerator, a small sink area, and walk-in showers. I was really impressed with that. She also showed me the kitchen area, as well as the dining area where the residents were placed apart, not sitting close to one another.
Provider Response
We love seeing so many starts! Thank you for writing us a review!
August 27, 2017
I visited this facility
The day we were supposed to go to The Waterford at Wisconsin Rapids, the person who was supposed to be there that day unfortunately wasn't, and when we walked in, we were not met by anyone. We had to go and find someone, and they had to go and find someone to find us. They showed us the memory care area and assisted living, but I didn't see any residents at all except in the memory care part, which was kind of weird. It wasn't very good because there weren't people out and about. The building itself was beautiful, and the rooms were very nice.
October 24, 2016
I visited this facility
The Waterford was good, but the people there didn’t even know we were coming, and we had to wait. However, the staff was very good about it, she gave us a tour, and it was a nice place. It was more homey and a little more comfortable.
August 31, 2015
I visited this facility
The place was very nice, and the people were friendly. I called earlier during the week and said that I wanted to have a tour, and the only day I could make it would be Friday and that I needed to know the cost and stuff. When I got there, the person that could give me what the prices were and everything was not there, but I did get a good tour, and staff was friendly. Physically, Pine Ridge was clean, and the people who were there looked happy.
July 13, 2012
I visited this facility
I don't think the provider is so bad in this situation. More so it is just a facility that I would not prefer to be in if I was an elderly person. It kind of smells bad and the elderly people don't seem very happy most of the time. But the staff and other patrons stay out of my way when I and visit my beloved grandmother. I enjoy the time I get to spend with her and they never restrict me, which is nice. The atmosphere though leaves much to be desired.
February 19, 2012
I visited this facility
Pine Ridge Assisted Living is conveniently located in lovely Wisconsin Rapids, Wisconsin. We were considering it as a place for our uncle to live.
We arrived without an appointment - and the staff was very cordial and accommodating. The outside grounds were park-like, which we know our uncle will appreciate.
The main areas were all clean and well-taken care of. We really liked that the staff and residents seemed to interact very well and liked one another. It has a family environment - which we feel will be good for our uncle - since it will be challenging to get us all together to visit him.
The dining rooms were lovely and homey -- with home-style cooked food that is still healthy enough for any dietary need. We met the dietician who prepared the menus and were told that every effort is made to include as many choices as possible - to keep the residents interested in eating well. There are regular healthy snacks offered as well.
The local library sends staff to help residents take out books. They also go to many cultural and city-wide happenings. There were plenty of great activities to participate in - which our uncle would really appreciate.The facility offers all of the typical outings and events - in addition to a few more.
This is a very nice place to live for seniors, with kind, caring and attentive staff.
Memory Care Reviews for The Waterford at Wisconsin Rapids
October 08, 2021
I am a friend or relative of a current/past resident
When your mom is clearly not getting the proper care and gets a fairly good size bruise on her cheek. What on earth! Always have to hunt down staff. Zero cameras as I know of in the common areas. These poor people go from room to room and yes, you can't blame them as they do not know what they are doing. Absolutely shameful!
Provider Response
Hi Patti. Thank you for letting us know about your recent experience at The Waterford at Wisconsin Rapids. The health and wellbeing of our residents are our top priority. We take all health concerns very seriously and work directly with each resident's Power of Attorney to ensure their loved one receives the proper level of care and assistance. Please contact this resident's Power of Attorney as they have more information to ease your concerns. You may also reach out to us if you would like to discuss further.
September 02, 2021
I visited this facility
I liked that The Waterford at Wisconsin Rapids was a safe place. They just didn't seem to have that many caretakers per resident, and I was kind of upset about that. They showed me the rooms in the memory care. It was spacious and everyone had a bathroom. So, that was appealing. They were just lacking with staff.
February 06, 2021
I am a friend or relative of a current/past resident
Rooms met criteria for comfort. Due to Covid virus, interaction with staff and other residents not optimal. My long distance needs to communicate with Mom were cheerfully assisted by staff when needed. Staff seemed very helpful and their assistance was appreciated. I cannot judge the quality of food, facilities or activities as I could not be in the area. This facility was the best option at the time for Mom and therefore was of value to her family. I would like to thank all the staff who interacted in a positive manner through this difficult time. Thank you.
Provider Response
Thank you for providing this information so we can improve upon our services. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Please give us a call. We hope to hear from you soon.
Questions about The Waterford at Wisconsin Rapids
What ongoing training does the staff receive in dementia care?
We have regular training for the staff about memory loss and dementia, medication administration, resident rights and other important topics. The team also has access to a training database so they can get more training on areas of interest to them.
Describe the overall population of assisted living residents at The Waterford at Wisconsin Rapids. What is their average age? What are their favorite things to do?
Both men and women call our community home. Their ages vary from 65-100+. They love the outdoors and like to sit on our patio on a nice day, or watch our indoor birds at the aviary in the winter. They like to spend time together playing games, listening to music, getting caught up on current events or just getting to know each other.
What places are near The Waterford at Wisconsin Rapids or within walking distance for assisted living residents to enjoy?
The residents can enjoy Robinson Park. A beautiful park where you can enjoy summer concerts by our Wisconsin Rapids City Band.
What transportation services does The Waterford at Wisconsin Rapids offer to assisted living residents?
Wheel chair accessible scheduled transportation to doctors appointments
What makes the chef or dining program at The Waterford at Wisconsin Rapids exceptional? What kind of menu can assisted living residents expect?
The menus at the Waterford change with each season. We serve more soups and heavier meals during the winter months and lighter meals with fresh fruits and veggies during the spring and summer months when they are in season.
What safety features or security measures does The Waterford at Wisconsin Rapids offer to assisted living residents?
24 hour- hour call system with pendent, Hand rails in bathrooms, Smoke Alarms, Monitored entryways
How does The Waterford at Wisconsin Rapids keep residents' families informed about their loved ones?
The Waterford at Wisconsin Rapids keep the residents families informed by communication either in person, email or by phone. Keeping in touch with families regarding any changes or concerns.
If The Waterford at Wisconsin Rapids accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Dogs or Cats can visit a resident at any time. We have a beautiful outside courtyard for them to enjoy.
What ongoing senior care training does the staff receive?
The Waterford has monthly fire drills so if there were an emergency, the residents and staff would know what to do and where to go. We also have regular training for the staff about memory loss and dementia, medication administration, resident rights and other important topics. The team also has access to a training database so they can get more training on areas of interest to them.
What safety features or security measures does The Waterford at Wisconsin Rapids provide to protect residents who wander?
We have wander guard available for residents who wander on the assisted side. In memory care we have an alert system in place with a alarm for residents who wander.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Each resident's physician is kept up to date with any changes. The team watches for any changes and promptly reports them to each person who is a part of caring for that resident including the family. The resident's personal physician can complete a cognitive exam so that you have an idea on how early or late your loved one may be in the memory loss continuum.
What techniques does The Waterford at Wisconsin Rapids use to support memory care residents during mealtimes?
The staff spend 1:1 time with residents who need special attention to ensure they get the proper nutrition at meal times. We can also help to physically assist a resident who may struggle to use a utensil to eat on their own. We provide lots of verbal encouragement as needed too. We can also prepare food with different textures, consistencies or even cut the meal up into bite sized pieces. Sometimes residents are most successful when they eat with their hands for finger foods which is OK. Everyone's needs are different and being different is something to celebrate. It's important to meet each resident where they are at, and not worry about fitting in or doing something how we want them to.
How does The Waterford at Wisconsin Rapids keep residents' families informed about their loved ones' health?
We like to show everyone what we are up to on our facebook page, mailers, phone calls and also email. We try to communicate with each family how they prefer to be contacted.
Describe the neighborhood around The Waterford at Wisconsin Rapids. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
We are located in nice quiet residential neighborhood. Close to local Medical Clinics.
Is The Waterford at Wisconsin Rapids affiliated with a hospital if more care is needed?
We are not affiliated with a medical system as we allow residents to choose their preference for care. Home care, therapy and hospice services are more than welcome to join our team in providing quality care to our residents. We will try to direct you to services if we think you or your loved one would benefit from some extra services and attention.
Services and Amenities of The Waterford at Wisconsin Rapids
Room and housing options
- Companion Suites: No
- Studio Apartments
- Housing Extra: None
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Dining Extra: None
Features
- Beauty Barber Shop
- Resident Transportation
- Tv Room
- Garden And Patio
- Features Extra: None
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Internet Enabled Rooms
- Wifi
- Technology Extra: None
Health services
- Hospice Care
- Medication Management
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Games
- Stories
- Religious Services
- Lectures Discussions
- Gardening
- Cooking
- Activities Extra: None
Financial guidance
- Financial Guidance Extra: None
Guest services
- Guests At Mealtime
Diet
- Diabetic
- Low Fat
- Special Diets
- Low Salt
- Diet Extra: None
Languages
- English
General
- Resident Capacity: 56
- Staff Patient Ratio: 1 To 10
- Respite Care
- Minimum Age: None
- Pets: No
Nurses
- Nurses Extra: None
Range of services
- Range Of Services Extra: None
Payment options
- Payment Options Extra: None
Licenses
- State Licenses: 0015957
About The Waterford at Wisconsin Rapids
Count on thoughtful amenities and convenient services at The Waterford at Wisconsin Rapids. Our Assisted Living and Memory Care community offers a helping hand to residents who may appreciate assistance with the activities of daily living. We provide quality care that allows seniors to remain as self-reliant as possible while living in a supportive environment. Our community features a variety of tastefully decorated common lounges, including a great room with a double-sided fireplace, perfect for relaxing and socializing with neighbors, friends and family members. Nature lovers will enjoy strolling through our courtyard and gardening in our raised flower beds. Exercise programs are offered to those who wish to stay active indoors. Apartments offer wall-to-wall carpet, wide entryways for easy wheelchair access and spacious bathrooms with walk-in showers and safety-assist hand railings. Residents will enjoy a heart-healthy breakfast, lunch and dinner every day as well as a snack parlor serving a variety of coffee drinks and ice cream treats. Courtesy transportation is available to medical appointments so that seniors can avoid the hassle of driving or relying on public transportation. Our senior living community is staffed 24 hours a day by a team of compassionate care providers, ensuring residents are never far from the support they desire and deserve.
Since 1990, Capital Senior Living has grown to become one of the largest senior living providers in the United States. With a goal of offering affordable housing and an enriched lifestyle to thousands of seniors, our dedicated team of professionals succeeds in providing quality care in each of our unique communities.
Get CostsMap of The Waterford at Wisconsin Rapids
Senior Living Communities near Wood County, WI
Senior Living Communities near Wisconsin Rapids, WI
Other Senior Care in Wisconsin Rapids, WI
Helpful Articles
- 11 Signs It Might Be Time for Assisted Living
- Nursing Home, Assisted Living, or Independent Living?
- Assisted Living or In-Home Care?
- Assisted Living Checklist: What to Look for, What to Ask
- Cost of Assisted Living
- How to Pay for Assisted Living
- How Levels of Care Affect Assisted Living Cost
- Tips on Moving to Assisted Living
