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Featured Review
Joan1
4
|
November 19, 2024
I visited The Waterford at Wisconsin Rapids. The upkeep was very good. The layout was good. Walking in, it was confusing as to which door you should walk in for the main desk, but everyone was very friendly and helpful in pointing you in the right direction. We looked at one room. It was a studio and it was small but adequate. It had a room for a bed and a small area that accommodated a chair or two and the television. We saw the dining area and it was nice, but we didn't see it at mealtime. They were doing an exercise and quite a few residents were participating. We didn't observe any other activities. The staff was very friendly and helpful. The facility as a whole was very clean and very nice. The only reason I wouldn't give it a five is because the rooms could be bigger and I only saw one room. I didn't see all the rooms. I know they have bigger rooms.
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About The Waterford at Wisconsin Rapids in Wisconsin Rapids, Wisconsin
Count on thoughtful amenities and convenient services at The Waterford at Wisconsin Rapids. Our Assisted Living and Memory Care community offers a helping hand to residents who may appreciate assistance with the activities of daily living. We provide quality care that allows seniors to remain as self-reliant as possible while living in a supportive environment. Our community features a variety of tastefully decorated common lounges, including a great room with a double-sided fireplace, perfect for relaxing and socializing with neighbors, friends and family members. Nature lovers will enjoy strolling through our courtyard and gardening in our raised flower beds. Exercise programs are offered to those who wish to stay active indoors. Apartments offer wall-to-wall carpet, wide entryways for easy wheelchair access and spacious bathrooms with walk-in showers and safety-assist hand railings. Residents will enjoy a heart-healthy breakfast, lunch and dinner every day as well as a snack parlor serving a variety of coffee drinks and ice cream treats. Courtesy transportation is available to medical appointments so that seniors can avoid the hassle of driving or relying on public transportation. Our senior living community is staffed 24 hours a day by a team of compassionate care providers, ensuring residents are never far from the support they desire and deserve. Since 1990, Capital Senior Living has grown to become one of the largest senior living providers in the United States. With a goal of offering affordable housing and an enriched lifestyle to thousands of seniors, our dedicated team of professionals succeeds in providing quality care in each of our unique communities.To learn more about this providers license and review other available state reports, please visit: Wisconsin Department of Health Services Division of Quality Assurance Provider Search
Reviews of The Waterford at Wisconsin Rapids in Wisconsin Rapids, Wisconsin
3.8
(15 reviews)
Facility
4.3
Staff
4.1
Value
4.0
Judith
3
|
June 12, 2025
The person who showed us around The Waterford at Wisconsin Rapids was very informative. We got to go to a couple of rooms and see them. They were smaller than the ones that we saw at the other place. It was very nice. We just liked the other place better. The lady explained everything. It was very clean. Their dining area was kind of in an open area as you come in, and it was pleasant.
Provider Response
Joan1
4
|
November 19, 2024
I visited The Waterford at Wisconsin Rapids. The upkeep was very good. The layout was good. Walking in, it was confusing as to which door you should walk in for the main desk, but everyone was very friendly and helpful in pointing you in the right direction. We looked at one room. It was a studio and it was small but adequate. It had a room for a bed and a small area that accommodated a chair or two and the television. We saw the dining area and it was nice, but we didn't see it at mealtime. They were doing an exercise and quite a few residents were participating. We didn't observe any other activities. The staff was very friendly and helpful. The facility as a whole was very clean and very nice. The only reason I wouldn't give it a five is because the rooms could be bigger and I only saw one room. I didn't see all the rooms. I know they have bigger rooms.
Provider Response
Jenna
5
|
June 18, 2023
The Waterford at Wisconsin Rapids was nice. The staff was friendly. Everyone was incredibly nice. The place was beautiful. They have a lot of different activities that the memory care residents can do all the time. They have a lot of little rooms with specific things that residents enjoy. It was great. That was our top choice.
Provider Response
Rockma
5
|
September 15, 2022
The process for moving in was a bit confusing, but once in the experience has been wonderful. We had concerns about Mom’s adjustment, but she is very happy there.
Provider Response
Steve
4
|
April 8, 2022
The Waterford at Wisconsin Rapids was very nice. The manager showed us around, explained all the costs and amenities, showed us the different rooms, and was real nice. The tour was very informative. The place looked very clean and well-kept. They had plenty of activities, amenities, and things to do. They had a board where they had different things on different days.
Provider Response
Kirby
5
|
April 7, 2022
I thought The Waterford at Wisconsin Rapids was an excellent place. I have no complaints about it and the gentleman who showed it to me was great. I thought the facilities were great and I definitely would consider it. I think my mother would, too. I visited their assisted living and it had exactly what my mom was looking for, which was a one-bedroom with a kitchenette apartment. The rooms looked clean, and they looked like they had as much square footage as she would need. I've checked out 4 places now, and that's typical of the size so I thought it was a nice place. I know they had a communal room outside where they eat, where the people could meet, and the people living there could get together. I can't remember if it was a library or if it was bingo, but I know that they had activities for the people there too. I think besides basics like laundry and food, they had something else that they did. There were some other things that they did that I thought were kind of above and beyond. I remember that they are $4000 a month and had some extras in there that I thought were pretty good. I just can't remember now.
Provider Response
Chris
5
|
March 20, 2022
We visited The Waterford at Wisconsin Rapids and did a walk through with a lady named Lisa. It appeared to be real, real nice. It also has a memory care attached to it, just in case mother needs to go there later on. We toured the assisted living, and the community was welcoming. It was an open facility with people moving around. It was real homey, and the atmosphere was just inviting. There was a couple of people sitting and talking, and then there was another couple of people walking in the open area. They had plants and some other stuff to make it real attractive or homey. It was something that I think my mother would like. The staff was very informative. We visited a couple of rooms, and we went to the dining area and to the recreation area. Any questions we had, she had answers for. She was real knowledgeable and very, very helpful. If she did not know the answer to a question, she was able to find time to get an answer for us. Then she would call us back on anything we wanted to do. Actually, I need to get in touch with her soon. She was real open, and she wasn't pushy. The dining area was open, and it was a pretty big area. It wasn't crowded, and they had tables and one couple to a table. I didn't really study it, but I know it looked very attractive. They were actually redoing a couple of the rooms when we got there. They have nice laminate wood floors. It was up-to-date, and they're modernizing the bathrooms. They had a nice, decent kitchen there also.
Provider Response
PattiPHX
1
|
October 9, 2021
When your mom is clearly not getting the proper care and gets a fairly good size bruise on her cheek. What on earth! Always have to hunt down staff. Zero cameras as I know of in the common areas. These poor people go from room to room and yes, you can't blame them as they do not know what they are doing. Absolutely shameful!
Provider Response
Sharon
4
|
September 2, 2021
I liked that The Waterford at Wisconsin Rapids was a safe place. They just didn't seem to have that many caretakers per resident, and I was kind of upset about that. They showed me the rooms in the memory care. It was spacious and everyone had a bathroom. So, that was appealing. They were just lacking with staff.
Provider Response
Joanne
5
|
March 7, 2021
I went to The Waterford at Wisconsin Rapids and I liked the setting of the community very well. I think my sister-in-law would be very pleased there. The room size was a little bit bigger, and I was just really pleased with that I saw. The staff was very pleasant, the facility looked very clean, and everybody was just friendly to me. The staff showed me two rooms, and each one got a microwave, a refrigerator, a small sink area, and walk-in showers. I was really impressed with that. She also showed me the kitchen area, as well as the dining area where the residents were placed apart, not sitting close to one another.
Provider Response
daughter from afar
3
|
February 6, 2021
Rooms met criteria for comfort. Due to Covid virus, interaction with staff and other residents not optimal. My long distance needs to communicate with Mom were cheerfully assisted by staff when needed. Staff seemed very helpful and their assistance was appreciated. I cannot judge the quality of food, facilities or activities as I could not be in the area. This facility was the best option at the time for Mom and therefore was of value to her family. I would like to thank all the staff who interacted in a positive manner through this difficult time. Thank you.
Provider Response
Laura
2
|
August 27, 2017
The day we were supposed to go to The Waterford at Wisconsin Rapids, the person who was supposed to be there that day unfortunately wasn't, and when we walked in, we were not met by anyone. We had to go and find someone, and they had to go and find someone to find us. They showed us the memory care area and assisted living, but I didn't see any residents at all except in the memory care part, which was kind of weird. It wasn't very good because there weren't people out and about. The building itself was beautiful, and the rooms were very nice.
Jackie508548
4
|
October 24, 2016
The Waterford was good, but the people there didn’t even know we were coming, and we had to wait. However, the staff was very good about it, she gave us a tour, and it was a nice place. It was more homey and a little more comfortable.
Caring112614650
4
|
August 31, 2015
The place was very nice, and the people were friendly. I called earlier during the week and said that I wanted to have a tour, and the only day I could make it would be Friday and that I needed to know the cost and stuff. When I got there, the person that could give me what the prices were and everything was not there, but I did get a good tour, and staff was friendly. Physically, Pine Ridge was clean, and the people who were there looked happy.
commercesd
4
|
February 19, 2012
Pine Ridge Assisted Living is conveniently located in lovely Wisconsin Rapids, Wisconsin. We were considering it as a place for our uncle to live. We arrived without an appointment - and the staff was very cordial and accommodating. The outside grounds were park-like, which we know our uncle will appreciate. The main areas were all clean and well-taken care of. We really liked that the staff and residents seemed to interact very well and liked one another. It has a family environment - which we feel will be good for our uncle - since it will be challenging to get us all together to visit him. The dining rooms were lovely and homey -- with home-style cooked food that is still healthy enough for any dietary need. We met the dietician who prepared the menus and were told that every effort is made to include as many choices as possible - to keep the residents interested in eating well. There are regular healthy snacks offered as well. The local library sends staff to help residents take out books. They also go to many cultural and city-wide happenings. There were plenty of great activities to participate in - which our uncle would really appreciate.The facility offers all of the typical outings and events - in addition to a few more. This is a very nice place to live for seniors, with kind, caring and attentive staff.
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Services and Amenities of The Waterford at Wisconsin Rapids in Wisconsin Rapids, Wisconsin
Diet & Nutrition
- Diabetic
- Low Fat
- Low Salt
- Special Diets/Dietary Accommodations
Games Hobbies & Recreation
- Educational Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Horticultural Activities
Languages
- English spoken
Pets
- Pets
- No Pets
Transportation & Shopping
- General Transportation Services
Inside Amenities
- Cable/Satellite TV in Common Area
Dining
- Communal Dining
- Guest Meals
Health Services
- Hospice Care
- Medication Reminders
On-Site Services
- Religious Services
Room Amenities
- Wifi/Internet In Unit
- Cable/Satellite In Unit
Kitchen Types
- Kitchenette
Personal Care
- Cooking services
Fitness & Wellness Programs
- Salon Services
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Outside Amenities
- Garden
Specialized Staff
- Nurse on Staff (Part time)
- Nurse on Staff (24 Hours)
Resident Information
- Offers Respite Care
Financing & Payment Options
- Rent And Care Fees
Additional Amenity Information
- Fee Structure: Community Fee,
- Housing: none
- Dining: none
- Features: none
- Technology: none
- Activities: none
- Financial Guidance: none
- Diet: none
- Nurses: none
- Range Of Services: none
- Payment Options: none
- State Licenses: 0015957
State Licenses
State License: 0015957
Costs for The Waterford at Wisconsin Rapids in Wisconsin Rapids, Wisconsin
Memory Care
$7,400
Starting Price
Assisted Living
$4,100
Starting Price
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